Havana Hotel - All Inclusive
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Summary of reviewsHavana Hotel - All Inclusive offers a blend of convenience and tranquility, situated near the resort center yet maintaining a peaceful atmosphere. Its serene, shaded environment with greenery creates a calm retreat, while still providing easy access to local clubs, restaurants, shops and supermarkets. Although the beach requires a 10-15 minute walk, the beautiful sea views from many rooms compensate for this.
The hotel's breakfast receives mixed reviews. While many guests appreciate the fresh, varied options—highlighting pancakes and omelettes—the repetitive nature of the offerings is a notable downside. Likewise, dinner experiences are varied; themed dinners like seafood nights receive high praise for their taste and freshness, although repetitiveness and occasional quality issues detract from the overall satisfaction.
Rooms at Havana Hotel are widely praised for their spaciousness, cleanliness and modern interiors. Guests value the comfort of large beds, ample mirrors and the accuracy of the room photos. The recent renovations ensure up-to-date amenities and the quiet, peaceful atmosphere is frequently noted. Despite minor maintenance issues, the general impression of the accommodations remains very positive.
Cleanliness is a strong suit of the hotel with both rooms and public areas receiving high marks for their upkeep. Daily cleaning and towel changes contribute to a consistently fresh environment, bolstered by thorough housekeeping throughout the property.
The staff at Havana Hotel are a standout feature, recognized for their friendliness, helpfulness and professional demeanor. From receptionists to bartenders and waiters, the personnel are frequently commended for their hospitality and efficient service, despite occasional mentions of language barriers and isolated instances of unfriendliness.
Wi-Fi connectivity is a mixed bag, working well in public areas but often struggling on higher floors. While the free Wi-Fi is a perk, its inconsistency can be frustrating for guests needing reliable internet access.
The gym facilities receive mixed feedback, criticized for being small and outdated with some broken equipment. However, the spa and wellness amenities are well-received, offering a contrastingly positive experience with various highly praised services.
The pool area, although clean and spacious, faces criticism for cold water temperatures, maintenance issues and overcrowding. Yet, it provides a friendly environment with charming amenities like hammocks and gazebos, despite needing improvements in comfort and insect control.
Golden Sands Beach, close to the hotel, is lauded for its cleanliness and clear water. The 10-15 minute walk is generally seen as manageable and the beautiful sea views enhance the overall appeal despite the lack of private beach amenities.
While the hotel offers secure parking options, the additional cost is a point of contention among guests. The pricing, ranging from 8 to 20 leva per day, is considered relatively high, adding an unexpected expense.
In summary, Havana Hotel - All Inclusive provides a comfortable, clean and friendly retreat with modern rooms and beautiful views, bolstered by a peaceful yet accessible location. Minor improvements in dining variety, Wi-Fi reliability and pool maintenance could elevate the overall guest experience.
Categories
The hotel's breakfast receives mixed reviews. While many guests appreciate the fresh, varied options—highlighting pancakes and omelettes—the repetitive nature of the offerings is a notable downside. Likewise, dinner experiences are varied; themed dinners like seafood nights receive high praise for their taste and freshness, although repetitiveness and occasional quality issues detract from the overall satisfaction.
Rooms at Havana Hotel are widely praised for their spaciousness, cleanliness and modern interiors. Guests value the comfort of large beds, ample mirrors and the accuracy of the room photos. The recent renovations ensure up-to-date amenities and the quiet, peaceful atmosphere is frequently noted. Despite minor maintenance issues, the general impression of the accommodations remains very positive.
Cleanliness is a strong suit of the hotel with both rooms and public areas receiving high marks for their upkeep. Daily cleaning and towel changes contribute to a consistently fresh environment, bolstered by thorough housekeeping throughout the property.
The staff at Havana Hotel are a standout feature, recognized for their friendliness, helpfulness and professional demeanor. From receptionists to bartenders and waiters, the personnel are frequently commended for their hospitality and efficient service, despite occasional mentions of language barriers and isolated instances of unfriendliness.
Wi-Fi connectivity is a mixed bag, working well in public areas but often struggling on higher floors. While the free Wi-Fi is a perk, its inconsistency can be frustrating for guests needing reliable internet access.
The gym facilities receive mixed feedback, criticized for being small and outdated with some broken equipment. However, the spa and wellness amenities are well-received, offering a contrastingly positive experience with various highly praised services.
The pool area, although clean and spacious, faces criticism for cold water temperatures, maintenance issues and overcrowding. Yet, it provides a friendly environment with charming amenities like hammocks and gazebos, despite needing improvements in comfort and insect control.
Golden Sands Beach, close to the hotel, is lauded for its cleanliness and clear water. The 10-15 minute walk is generally seen as manageable and the beautiful sea views enhance the overall appeal despite the lack of private beach amenities.
While the hotel offers secure parking options, the additional cost is a point of contention among guests. The pricing, ranging from 8 to 20 leva per day, is considered relatively high, adding an unexpected expense.
In summary, Havana Hotel - All Inclusive provides a comfortable, clean and friendly retreat with modern rooms and beautiful views, bolstered by a peaceful yet accessible location. Minor improvements in dining variety, Wi-Fi reliability and pool maintenance could elevate the overall guest experience.
Hotel with Spa
This hotel offers a Spa & Beauty center with Sauna, Stream bath, Turkish Hammam, Massage and Beauty salon. It offers peeling, foam massage, face mask, and various massage options, as well as special programs.
Family Friendly Hotel
With its All Inclusive package, this hotel simplifies family vacations by covering meals and activities. This allows parents to relax knowing that most needs are taken care of.
Hotel near Nightlife Spots
Located in Golden Sands, this hotel is close to many nightlife spots. Its all-inclusive services and central location make it a practical choice for those wanting to explore the local bars and clubs.
Business Hotel
The 'All Inclusive' designation suggests comprehensive services, potentially including meeting facilities and reliable internet access.
Hotel with All Inclusive Packages
Offers a standard all-inclusive package, providing a convenient and budget-friendly option for travelers. Its location in Golden Sands and comprehensive services make it a popular choice for a hassle-free vacation.
Hotel with Children's Pool
Provides all-inclusive service, simplifying meal planning and budgeting for families. The focus is on providing a comfortable and convenient stay.
Hotel near The Beach
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Havana Hotel - All Inclusive boasts a location that combines convenience and tranquility, positioned near the center of the resort and offering a peaceful atmosphere. The hotel is set in a serene and shaded area, often appreciated for its quiet surroundings despite being close to local attractions, clubs, restaurants and shops.
Guests generally find the distance to the beach manageable with a typical walking time of 10-15 minutes. The path to the beach, while a bit winding and occasionally through less well-maintained areas, is straightforward and not overly taxing. This slight distance lends itself to beautiful sea views from many rooms within the hotel, which enhance the overall appeal.
Notably, the hotel is surrounded by greenery, which contributes to its calm and pleasant environment. Many reviews highlight the excellent value for money and the accessibility to a variety of supermarkets and souvenir shops nearby. Though it may require a bit more effort to reach the beachfront compared to some other hotels, the setting offers a good balance between accessibility and peaceful retreat, making it a satisfactory choice for those who enjoy a quiet, scenic stay with convenient access to both the vibrant resort center and the beach.
The breakfast experience at Havana Hotel - All Inclusive brings a mix of opinions from guests. On the positive side, many guests appreciated the diverse and varied options available, describing the food as fresh and the spread as sufficient. Highlights that earned praise included freshly made pancakes and omelettes, which some found to be the standout items. The breakfast buffet offered staples like eggs, ham, salami, vegetables and a selection of hot and cold dishes, ensuring that most tastes were catered to.
However, not all feedback was glowing. Several reviews pointed out the monotony of the breakfast options, mentioning that the same dishes were served daily, which contributed to a sense of repetitiveness. Issues with the quality and specifics of the offerings were also noted with some guests feeling that the variety was lacking, especially in terms of pastries and sweets. There were also mentions of poorly cooked items and limited options, leading to a less satisfactory experience for some.
Despite the mixed reviews, those who enjoyed the breakfast found it to be the best meal of the day, emphasizing that there was enough to choose from to start the day well. While the consistency in the menu could benefit from more variation, the general consensus leans towards a generally positive experience, especially when it comes to specific dishes like pancakes and omelettes.
Guest reviews of the Havana Hotel - All-Inclusive indicate varied experiences with the dinner offerings. Many guests praised the food for being tasty, delicious and fresh. There were positive comments about the variety, especially during themed dinner nights such as seafood or traditional Bulgarian evenings. Special mentions were made for dishes like roasted piglet and seafood and the salads were often highlighted for their freshness.
However, several guests noted a lack of diversity in the menu, pointing out that the food became repetitive over time, sometimes with the same items being served daily. While some guests found the meals acceptable and good, others criticized the quality and felt it left much to be desired. Specific complaints included the food being oily, over-salted or comprised of reheated leftovers. Desserts and drinks also received mixed reviews with some guests describing the desserts as poor quality and the drinks as unsatisfactory.
Overall, while the food at Havana Hotel satisfies many with its taste and themed diversity, there are repeated calls for improvement in variety and quality to ensure a more consistent dining experience.
Havana Hotel - All Inclusive offers rooms that consistently receive high praise for their spaciousness, cleanliness and modern furnishings. Guests appreciate the large, comfortable beds and ample mirrors in the rooms, which often feature beautiful sea views. Many reviewers mention that the rooms look exactly like the photos online, emphasizing the hotel's honesty and reliability.
Room cleanliness is a standout feature with daily cleaning services ensuring fresh towels and tidy spaces. The recent renovations mean that many rooms come equipped with new furniture, modern amenities such as functional TVs and air conditioning and stylish decor that appeals to contemporary tastes. The bathrooms, often noted for their cleanliness and size, further enhance the overall comfort.
Guests enjoy the quiet and peaceful atmosphere within the rooms, allowing for a restful stay. Free upgrades to rooms with sea views are a pleasant surprise for many, further enhancing their experience. Despite occasional minor repairs needed, such as broken thermostats or bathroom issues, the overall accommodation quality remains high.
Families and couples alike found the rooms accommodating with thoughtful touches like beach chairs and easy access to nearby shops and transportation. The hotel staff is frequently mentioned as friendly and helpful, contributing to a welcoming environment. In sum, the spacious, clean and modern rooms at Havana Hotel provide a comfortable and reliable retreat for travelers seeking both relaxation and convenience.
Havana Hotel - All Inclusive appears to receive consistent praise for its beds, which are frequently described as comfortable and well-maintained. Many guests highlight the spaciousness of the beds, noting that the double beds are particularly large and can comfortably accommodate two people. The quality of the mattresses and pillows also stands out with several reviewers mentioning the excellent mattresses and the high level of comfort they provided.
In addition to the positive remarks about the beds, some reviews also note the problem areas, including the uncomfortable kids’ beds and the occasional issues with extra beds. Despite these minor drawbacks, the overall consensus is that the beds contribute to a very comfortable stay with clean linens and bedding adding to the pleasant experience.
While the reviews are overwhelmingly focused on the comfort of the beds, some also mention the need for improvement in the hotel's sunbeds and pool loungers, which are often cited as uncomfortable or broken. Still, the primary takeaway remains the exceptional comfort and quality of the beds at Havana Hotel, making it a promising choice for anyone prioritizing a good night's sleep.
Havana Hotel - All Inclusive has garnered glowing reviews for its commitment to cleanliness, creating an inviting and comfortable atmosphere for guests. The rooms are consistently praised for being super clean with daily cleaning and towel changes ensuring that every stay is a fresh experience. Guests commonly mention that room service is prompt and thorough, a testament to the hardworking housekeeping staff.
The bathrooms, known for their spaciousness and frequent upkeep, are highlighted for their exceptional cleanliness. The linens and bed coverings meet a high standard, described as exceptionally clean and well-maintained. The hotel's public areas, including the pools, are also noted for their cleanliness. The pools, in particular, receive frequent commendations for being clean and sanitized with sun loungers and surrounding areas thoroughly disinfected.
Overall, cleanliness across the hotel—from rooms to common areas—is rated very highly, contributing to a well-organized and hygienic environment. Despite a few isolated instances of overlooked cleaning spots, the overall sentiment emphasizes a spotless, well-maintained setting that aligns with the high expectations of its guests. This hotel clearly positions itself as a leader in maintaining hygiene and cleanliness for an enjoyable stay.
At the Havana Hotel - All Inclusive, the standout feature across numerous guest reviews is the consistently friendly and helpful attitude of the staff. Guests frequently praise the team for being kind, polite, sociable and cheerful. The front desk and reception staff have been highlighted for their warm welcomes and professionalism, despite a few mentions of unfriendliness and arrogance.
Additionally, the waiters and bartenders are often noted for their attentiveness and hospitable service during meals and at the bar. The restaurant manager and other managers are frequently commended for their exceptional leadership and dedication to guest satisfaction with some specific staff members receiving congratulations for their outstanding service.
The staff's ability to speak English is commonly appreciated, although there were some observations about misunderstandings due to language barriers. Cleanliness and room changes were handled efficiently by the housekeeping team, contributing to a pleasant stay.
Despite a few critiques regarding empathy and friendliness, overall, the staff of Havana Hotel is considered to be respectful, accommodating and eager to assist, ensuring guests feel welcomed and well taken care of during their stay.
Havana Hotel - All Inclusive receives mixed reviews regarding its Wi-Fi service. Guests have expressed that Wi-Fi works well in certain parts of the hotel, especially in entrance halls and lower floors. There are instances where the Wi-Fi was noted as very good or maintained regularly, ensuring a stable connection in some areas. However, a common concern is the weak or non-existent Wi-Fi on higher floors, particularly on the 10th, 14th and 15th floors. In-room Wi-Fi on the upper floors tends to be problematic with many guests reporting that the signal is poor or that there is no connection at all in parts of their room. While the hotel offers free Wi-Fi, its reliability and strength seem to diminish significantly outside of the main reception areas and lower floors. Guests looking for a strong and stable internet connection might need to spend more time in these areas to achieve better connectivity.
The fitness facilities at Havana Hotel - All Inclusive generally receive mixed reviews from guests. The hotel's gym is described as modest, small and somewhat outdated. Some mention that the equipment is broken, making it more suitable for endurance athletes rather than strength training enthusiasts. Despite these limitations, the gym is not seen as the worst part of the hotel. On a more positive note, many guests appreciate the spa and wellness area, often describing it as great or superlative. The spa center, which offers various services such as massages, is a notable highlight for many visitors. Overall, while the gym may leave something to be desired, the hotel's spa and wellness amenities receive high praise.
The pool area at Havana Hotel - All Inclusive has garnered mixed reviews from guests. Positively, many guests noted that the pool is clean, spacious and beautifully maintained, often lauding the clear and hygienic water. The environment around the pool was frequently described as friendly and it features some charming amenities like hammocks and gazebos. The pool being regularly cleaned, often both in the morning and evening, was another highlight for many visitors.
However, there were some negative observations too. A recurring issue was the cold temperature of the pool water with some guests describing it as freezing. Several reviews mentioned problems with the pool’s maintenance, including broken sunbeds, loose tiles and a neglected poolside area. There were also complaints about the presence of insects, wasps and even snakes in the water, indicating lapses in cleanliness at times.
The pool area did face issues related to overcrowding and insufficient loungers, making it difficult for guests to find seating. Finally, some guests noted that the pool bar closed early and that the animation programs could be more lively.
Overall, while the pool area at Havana Hotel has its appealing aspects, there are notable areas that require improvement, particularly regarding maintenance and comfort amenities.
Havana Hotel - All Inclusive boasts a favorable location with proximity to Golden Sands Beach, described as clean and fantastic by numerous guests. Typically, the walk to the beach is manageable, taking around 10-15 minutes on foot, despite occasional mentions of it feeling farther. Some reviews highlight that the journey, which involves navigating through a bazaar or ascending stairs, can be a bit challenging, particularly with children. However, the picturesque sea views from the rooms and balconies often compensate for this small inconvenience.
The beach itself is praised for its cleanliness and superb condition, offering features like beach chairs, though the hotel does not provide its own private beach area or amenities on the beach. Visitors can easily procure towels from the hotel for use at both the pool and beach. Despite not being directly on the beach, guests appreciate the accessible nature and enjoyable walks around the seaside. The Golden Sands Beach with its clear water and amiable setting, ensures a satisfying experience for those staying at the Havana Hotel.
Parking at Havana Hotel - All Inclusive has elicited mixed feedback from guests. On the positive side, some visitors appreciated the availability of parking, noting that there are adequate parking spots and secure options with barriers.
However, many reviews expressed concerns about the cost of parking, which is an additional charge not included in the accommodation fee. Prices for parking range between 8 and 20 leva per day with 15 leva being a common daily rate mentioned by several guests. This additional expense has been highlighted by numerous reviewers as somewhat expensive and a point of dissatisfaction.
Furthermore, the location of the parking areas generated mixed reactions. Some parking options are conveniently located next to the hotel, while others are farther away with at least one parking lot reportedly 1.2 kilometers distant and on a hill, making it less accessible. This distance proved to be problematic for some, as they had to park quite far from the hotel and found it inconvenient.
There were also concerns about the security of some parking options. While some areas are described as secure and safe, others were noted as lacking supervision or barriers, raising safety concerns among guests.
Overall, while Havana Hotel - All Inclusive provides parking facilities, guests should be prepared for the additional cost and potential inconvenience related to the distance and security of the parking areas.
Havana Hotel - All Inclusive emerges as a great destination for those traveling with children, offering a family-friendly environment and services that put families front and center. Parents will find the hotel perfect for families with young children, as it provides several amenities to keep the little ones entertained. Notable features include a playground, albeit it could use some maintenance and a dedicated children's pool.
The hotel also organizes various themed evenings, including traditional, fishing-inspired events and even live cafe-concert music, ensuring there's something for everyone. Kids can engage in various activities such as water sports, dance sessions and other entertaining pursuits with dedicated kids' entertainers. These efforts result in happy kids, making it a good choice for families looking to keep their children occupied.
However, it's important to note some mixed reviews regarding cleanliness and upkeep, as well as the limited hours of available activities. Additionally, the playground could be better maintained and there was some inconvenience due to noise and understaffing in terms of animation programs.
Despite these drawbacks, the overall consensus points to an enjoyable stay with an accommodating atmosphere for children and convenient amenities for families. This makes Havana Hotel - All Inclusive a solid option for those planning a family vacation.
Havana Hotel - All Inclusive provides a mixed bag when it comes to the nightlife experience around the property. For those seeking lively encounters, the nearby clubs and restaurants offer an array of options, making the area quite bustling, especially for night owls. The central location means that one is just a short five-minute walk away from the hub of excitement, including local attractions and assorted entertainment venues, making it a hotbed for nightlife accessible to guests.
On select evenings, the hotel features entertainment programs that showcase live cafe-concert music for a more relaxed atmosphere and traditional dishes to enrich the dining experience. There are also evening exercises and a dedicated disco for children, ensuring some level of in-house entertainment. The Golden Sands Resort nearby is also noted for its vibrant atmosphere, though it may not meet everyone’s high expectations and is often cited as very loud, continuing into the early hours of the morning.
Despite the myriad options just a stone's throw away, the nightlife within the hotel premises itself is somewhat lacking. The pool area remains quiet with no music, which could be a downside for those who prefer a more dynamic hotel environment. Furthermore, the hotel bar closes relatively early at 10:00 PM, limiting late-night socializing opportunities right within the accommodation. There is sporadic availability for night crowds as the bar occasionally stays open past midnight, but this is not consistent.
Some reviewers appreciated the tranquil and peaceful setting of the hotel away from the hustle and bustle, which might appeal to those looking for a quieter retreat. Unfortunately, the consistency in food offerings, which mostly include items like pancakes and hot dogs every day, could disappoint some guests. Additionally, there is criticism regarding the loud noise emanating from a nearby supermarket playing music until late at night, which could disrupt the tranquility for some guests.
In conclusion, while Havana Hotel offers easy access to nearby nightlife and local attractions, those looking for vibrant nocturnal activities within the hotel might find the offerings a bit sparse. The tranquility of the immediate surroundings provides a peaceful retreat, countered by the lively, accessible entertainment just beyond the hotel’s quiet borders.
Havana Hotel - All Inclusive presents itself with a four-star rating and a beautiful design that initially meets visual expectations of such a rating. Guests have positively noted the clean and tidy environment alongside quality sleep, thanks to the large beds with comfortable mattresses. The hotel's setting contributes to an overall pleasant atmosphere, which many found appealing. The service quality also receives commendation, aligning well with four-star standards.
However, there are recurring discrepancies noted by guests regarding the hotel's four-star claim. Several reviews pointed out that Havana Hotel falls short of the expectations associated with a true four-star experience. Dining, in particular, received criticism for the lack of variety and poor food quality, especially during lunch with guests comparing it unfavorably to other hotels of the same star category. This raises significant concerns about consistency in meeting the four-star promise.
Another point of dissatisfaction was the non-functional state of facilities such as the spa and casino, which remained closed despite similar amenities operating elsewhere under current conditions. While the hotel's quality-price ratio was considered acceptable by some, frequent mentions of its performance falling more in line with a two-star level reveal a mismatch between the advertised and actual experience.
Overall, while Havana Hotel offers a visually appealing and clean environment with comfortable accommodations, it struggles to fulfill the comprehensive aspects of a four-star hotel, particularly in terms of dining diversity and operational facilities.
Havana Hotel offers a diverse all-inclusive package with a range of amenities and services. Guests appreciate the varied food and drinks available throughout the day, praising the excellent value provided by the all-inclusive plan. Many highlight the sea view rooms available with the package and the plentiful snacks provided.
The overall all-inclusive concept is met with positive reviews with many noting a very good to flawless service. The provided wristbands allow guests to easily access meals, bars and other amenities and the plan includes a variety of dining options and basic drinks such as coffee or beer.
However, some guests point out that the food quality does not consistently meet their expectations, noting a limited and sometimes repetitive selection. There were instances of dissatisfaction with the quality of meals with some expressing that the food did not meet the standards of a four-star hotel. Additionally, certain services like premium drinks are not included in the all-inclusive package. Some reviews mention inconveniences such as the absence of bottled water in rooms and paid parking not being included in the plan.
Despite these mixed opinions on the food and certain amenities, the hotel is recommended for its overall value and the comprehensive nature of its all-inclusive offer with many guests expressing satisfaction with their stay.
Havana Hotel - All Inclusive offers a range of facilities and services that cater well to business travelers. The hotel's management is praised for their effectiveness, contributing to an overall positive experience. Guests have highlighted the cleanliness and the comprehensive service provided, including a long bar operation and a 24-hour café, which adds convenience for those with demanding schedules.
The business center is a notable feature, although some guests didn't find it meeting their specific requirements. The pool is well-maintained and it appears even better in person compared to promotional images. Additionally, the pool can be reserved for private events, making it a versatile option for business gatherings or casual meets.
However, some areas need improvement. The Wi-Fi was reported as unreliable, which could pose a problem for those needing a stable connection for work. Moreover, the spa was not functional during some guests' stays, which might be a disappointment for those looking to unwind after business meetings.
Overall, the hotel’s strong points lie in its cleanliness, good management and various facilities suited for both relaxation and informal business needs, though internet connectivity could be improved to better serve business travelers.
Havana Hotel - All Inclusive offers a specialized children's pool that has garnered mixed reviews from guests. While some praise the pool for being perfect for children, other comments indicate that it is relatively small. The presence of a dedicated staff member who engages the young ones with various activities, including dancing and playing poolside, is a notable highlight, adding a delightful touch to the children's experience. Conveniently located next to a snack bar, the pool area provides easy access to refreshments. However, there are mentions of a neglected children’s playground and potential safety concerns, suggesting room for improvement in these areas. Despite these drawbacks, the dedicated children's pool is appreciated by guests looking for child-friendly amenities.
The outdoor pool at Havana Hotel - All Inclusive receives a range of feedback from guests with the majority highlighting positive aspects. The pool area is equipped with amenities such as gazebos, hammocks, lounge chairs and an outdoor bar, providing various options for relaxation. Families appreciate the friendly and engaging kids' entertainers and activities are organized for children by a dedicated staff member at the children's pool. Guests frequently mention that the pool is clean, well-maintained and regularly sanitized, ensuring clear and warm water.
The hotel offers a large main pool and a smaller children's pool, both of which are kept in good condition. Towels can be borrowed for use at the pool, enhancing the convenience for visitors. The outdoor terrace and its spacious surroundings add to the pleasant experience. However, some reviews mention that the pool area could benefit from better maintenance with occasional issues such as leaves, insects and neglected balcony railings. Despite these occasional drawbacks, the overall impression suggests that the pool is a highlight of the hotel stay for many guests.
Location Show Map
Location
Guests generally find the distance to the beach manageable with a typical walking time of 10-15 minutes. The path to the beach, while a bit winding and occasionally through less well-maintained areas, is straightforward and not overly taxing. This slight distance lends itself to beautiful sea views from many rooms within the hotel, which enhance the overall appeal.
Notably, the hotel is surrounded by greenery, which contributes to its calm and pleasant environment. Many reviews highlight the excellent value for money and the accessibility to a variety of supermarkets and souvenir shops nearby. Though it may require a bit more effort to reach the beachfront compared to some other hotels, the setting offers a good balance between accessibility and peaceful retreat, making it a satisfactory choice for those who enjoy a quiet, scenic stay with convenient access to both the vibrant resort center and the beach.
Breakfast
However, not all feedback was glowing. Several reviews pointed out the monotony of the breakfast options, mentioning that the same dishes were served daily, which contributed to a sense of repetitiveness. Issues with the quality and specifics of the offerings were also noted with some guests feeling that the variety was lacking, especially in terms of pastries and sweets. There were also mentions of poorly cooked items and limited options, leading to a less satisfactory experience for some.
Despite the mixed reviews, those who enjoyed the breakfast found it to be the best meal of the day, emphasizing that there was enough to choose from to start the day well. While the consistency in the menu could benefit from more variation, the general consensus leans towards a generally positive experience, especially when it comes to specific dishes like pancakes and omelettes.
Dinner
However, several guests noted a lack of diversity in the menu, pointing out that the food became repetitive over time, sometimes with the same items being served daily. While some guests found the meals acceptable and good, others criticized the quality and felt it left much to be desired. Specific complaints included the food being oily, over-salted or comprised of reheated leftovers. Desserts and drinks also received mixed reviews with some guests describing the desserts as poor quality and the drinks as unsatisfactory.
Overall, while the food at Havana Hotel satisfies many with its taste and themed diversity, there are repeated calls for improvement in variety and quality to ensure a more consistent dining experience.
Rooms
Room cleanliness is a standout feature with daily cleaning services ensuring fresh towels and tidy spaces. The recent renovations mean that many rooms come equipped with new furniture, modern amenities such as functional TVs and air conditioning and stylish decor that appeals to contemporary tastes. The bathrooms, often noted for their cleanliness and size, further enhance the overall comfort.
Guests enjoy the quiet and peaceful atmosphere within the rooms, allowing for a restful stay. Free upgrades to rooms with sea views are a pleasant surprise for many, further enhancing their experience. Despite occasional minor repairs needed, such as broken thermostats or bathroom issues, the overall accommodation quality remains high.
Families and couples alike found the rooms accommodating with thoughtful touches like beach chairs and easy access to nearby shops and transportation. The hotel staff is frequently mentioned as friendly and helpful, contributing to a welcoming environment. In sum, the spacious, clean and modern rooms at Havana Hotel provide a comfortable and reliable retreat for travelers seeking both relaxation and convenience.
Beds
In addition to the positive remarks about the beds, some reviews also note the problem areas, including the uncomfortable kids’ beds and the occasional issues with extra beds. Despite these minor drawbacks, the overall consensus is that the beds contribute to a very comfortable stay with clean linens and bedding adding to the pleasant experience.
While the reviews are overwhelmingly focused on the comfort of the beds, some also mention the need for improvement in the hotel's sunbeds and pool loungers, which are often cited as uncomfortable or broken. Still, the primary takeaway remains the exceptional comfort and quality of the beds at Havana Hotel, making it a promising choice for anyone prioritizing a good night's sleep.
Cleanliness
The bathrooms, known for their spaciousness and frequent upkeep, are highlighted for their exceptional cleanliness. The linens and bed coverings meet a high standard, described as exceptionally clean and well-maintained. The hotel's public areas, including the pools, are also noted for their cleanliness. The pools, in particular, receive frequent commendations for being clean and sanitized with sun loungers and surrounding areas thoroughly disinfected.
Overall, cleanliness across the hotel—from rooms to common areas—is rated very highly, contributing to a well-organized and hygienic environment. Despite a few isolated instances of overlooked cleaning spots, the overall sentiment emphasizes a spotless, well-maintained setting that aligns with the high expectations of its guests. This hotel clearly positions itself as a leader in maintaining hygiene and cleanliness for an enjoyable stay.
Staff
Additionally, the waiters and bartenders are often noted for their attentiveness and hospitable service during meals and at the bar. The restaurant manager and other managers are frequently commended for their exceptional leadership and dedication to guest satisfaction with some specific staff members receiving congratulations for their outstanding service.
The staff's ability to speak English is commonly appreciated, although there were some observations about misunderstandings due to language barriers. Cleanliness and room changes were handled efficiently by the housekeeping team, contributing to a pleasant stay.
Despite a few critiques regarding empathy and friendliness, overall, the staff of Havana Hotel is considered to be respectful, accommodating and eager to assist, ensuring guests feel welcomed and well taken care of during their stay.
Wi-Fi
Gym
Pool
However, there were some negative observations too. A recurring issue was the cold temperature of the pool water with some guests describing it as freezing. Several reviews mentioned problems with the pool’s maintenance, including broken sunbeds, loose tiles and a neglected poolside area. There were also complaints about the presence of insects, wasps and even snakes in the water, indicating lapses in cleanliness at times.
The pool area did face issues related to overcrowding and insufficient loungers, making it difficult for guests to find seating. Finally, some guests noted that the pool bar closed early and that the animation programs could be more lively.
Overall, while the pool area at Havana Hotel has its appealing aspects, there are notable areas that require improvement, particularly regarding maintenance and comfort amenities.
Beach
The beach itself is praised for its cleanliness and superb condition, offering features like beach chairs, though the hotel does not provide its own private beach area or amenities on the beach. Visitors can easily procure towels from the hotel for use at both the pool and beach. Despite not being directly on the beach, guests appreciate the accessible nature and enjoyable walks around the seaside. The Golden Sands Beach with its clear water and amiable setting, ensures a satisfying experience for those staying at the Havana Hotel.
Parking
However, many reviews expressed concerns about the cost of parking, which is an additional charge not included in the accommodation fee. Prices for parking range between 8 and 20 leva per day with 15 leva being a common daily rate mentioned by several guests. This additional expense has been highlighted by numerous reviewers as somewhat expensive and a point of dissatisfaction.
Furthermore, the location of the parking areas generated mixed reactions. Some parking options are conveniently located next to the hotel, while others are farther away with at least one parking lot reportedly 1.2 kilometers distant and on a hill, making it less accessible. This distance proved to be problematic for some, as they had to park quite far from the hotel and found it inconvenient.
There were also concerns about the security of some parking options. While some areas are described as secure and safe, others were noted as lacking supervision or barriers, raising safety concerns among guests.
Overall, while Havana Hotel - All Inclusive provides parking facilities, guests should be prepared for the additional cost and potential inconvenience related to the distance and security of the parking areas.
Family
The hotel also organizes various themed evenings, including traditional, fishing-inspired events and even live cafe-concert music, ensuring there's something for everyone. Kids can engage in various activities such as water sports, dance sessions and other entertaining pursuits with dedicated kids' entertainers. These efforts result in happy kids, making it a good choice for families looking to keep their children occupied.
However, it's important to note some mixed reviews regarding cleanliness and upkeep, as well as the limited hours of available activities. Additionally, the playground could be better maintained and there was some inconvenience due to noise and understaffing in terms of animation programs.
Despite these drawbacks, the overall consensus points to an enjoyable stay with an accommodating atmosphere for children and convenient amenities for families. This makes Havana Hotel - All Inclusive a solid option for those planning a family vacation.
Nightlife
On select evenings, the hotel features entertainment programs that showcase live cafe-concert music for a more relaxed atmosphere and traditional dishes to enrich the dining experience. There are also evening exercises and a dedicated disco for children, ensuring some level of in-house entertainment. The Golden Sands Resort nearby is also noted for its vibrant atmosphere, though it may not meet everyone’s high expectations and is often cited as very loud, continuing into the early hours of the morning.
Despite the myriad options just a stone's throw away, the nightlife within the hotel premises itself is somewhat lacking. The pool area remains quiet with no music, which could be a downside for those who prefer a more dynamic hotel environment. Furthermore, the hotel bar closes relatively early at 10:00 PM, limiting late-night socializing opportunities right within the accommodation. There is sporadic availability for night crowds as the bar occasionally stays open past midnight, but this is not consistent.
Some reviewers appreciated the tranquil and peaceful setting of the hotel away from the hustle and bustle, which might appeal to those looking for a quieter retreat. Unfortunately, the consistency in food offerings, which mostly include items like pancakes and hot dogs every day, could disappoint some guests. Additionally, there is criticism regarding the loud noise emanating from a nearby supermarket playing music until late at night, which could disrupt the tranquility for some guests.
In conclusion, while Havana Hotel offers easy access to nearby nightlife and local attractions, those looking for vibrant nocturnal activities within the hotel might find the offerings a bit sparse. The tranquility of the immediate surroundings provides a peaceful retreat, countered by the lively, accessible entertainment just beyond the hotel’s quiet borders.
4 Star
However, there are recurring discrepancies noted by guests regarding the hotel's four-star claim. Several reviews pointed out that Havana Hotel falls short of the expectations associated with a true four-star experience. Dining, in particular, received criticism for the lack of variety and poor food quality, especially during lunch with guests comparing it unfavorably to other hotels of the same star category. This raises significant concerns about consistency in meeting the four-star promise.
Another point of dissatisfaction was the non-functional state of facilities such as the spa and casino, which remained closed despite similar amenities operating elsewhere under current conditions. While the hotel's quality-price ratio was considered acceptable by some, frequent mentions of its performance falling more in line with a two-star level reveal a mismatch between the advertised and actual experience.
Overall, while Havana Hotel offers a visually appealing and clean environment with comfortable accommodations, it struggles to fulfill the comprehensive aspects of a four-star hotel, particularly in terms of dining diversity and operational facilities.
All-Inclusive Packages
The overall all-inclusive concept is met with positive reviews with many noting a very good to flawless service. The provided wristbands allow guests to easily access meals, bars and other amenities and the plan includes a variety of dining options and basic drinks such as coffee or beer.
However, some guests point out that the food quality does not consistently meet their expectations, noting a limited and sometimes repetitive selection. There were instances of dissatisfaction with the quality of meals with some expressing that the food did not meet the standards of a four-star hotel. Additionally, certain services like premium drinks are not included in the all-inclusive package. Some reviews mention inconveniences such as the absence of bottled water in rooms and paid parking not being included in the plan.
Despite these mixed opinions on the food and certain amenities, the hotel is recommended for its overall value and the comprehensive nature of its all-inclusive offer with many guests expressing satisfaction with their stay.
Business
The business center is a notable feature, although some guests didn't find it meeting their specific requirements. The pool is well-maintained and it appears even better in person compared to promotional images. Additionally, the pool can be reserved for private events, making it a versatile option for business gatherings or casual meets.
However, some areas need improvement. The Wi-Fi was reported as unreliable, which could pose a problem for those needing a stable connection for work. Moreover, the spa was not functional during some guests' stays, which might be a disappointment for those looking to unwind after business meetings.
Overall, the hotel’s strong points lie in its cleanliness, good management and various facilities suited for both relaxation and informal business needs, though internet connectivity could be improved to better serve business travelers.
Children's Pool
Outdoor Pool
The hotel offers a large main pool and a smaller children's pool, both of which are kept in good condition. Towels can be borrowed for use at the pool, enhancing the convenience for visitors. The outdoor terrace and its spacious surroundings add to the pleasant experience. However, some reviews mention that the pool area could benefit from better maintenance with occasional issues such as leaves, insects and neglected balcony railings. Despite these occasional drawbacks, the overall impression suggests that the pool is a highlight of the hotel stay for many guests.
Yes, Havana Hotel - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Havana Hotel - All Inclusive.
No, Havana Hotel - All Inclusive doesn't allow dogs.
Yes, parking facilities are available at Havana Hotel - All Inclusive.
Yes, Havana Hotel - All Inclusive has a gym.
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