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Summary of reviewsSelect Inn Fujisan Gotemba is highly praised for its strategic and convenient location. The hotel is just a short walk from Gotemba Station, making it easily accessible for those traveling by public transport. Guests enjoy the scenic views of Mount Fuji and proximity to local attractions like Gotemba Premium Outlet. The area around the hotel offers numerous dining and shopping options and the easy access to major highways and transportation makes it a practical choice for both business and leisure travelers.
The breakfast at the hotel is considered a good value for money with a reasonably priced buffet offering both Japanese and Western options. Although the variety is limited, items like the tasty original curry and hot coffee stand out, contributing positively to the overall dining experience. The free evening curry rice and curry udon between 18:00 and 20:00 receive notable praise for their taste and convenience, adding significant value to guests' stays.
Rooms at Select Inn Fujisan Gotemba are spacious and comfortable with many offering beautiful views of Mount Fuji. Though some guests have reported issues with cleanliness, especially in the bathrooms and smoking rooms, the staff are responsive and accommodating to room change requests. The general amenities and proximity to transportation further enhance the convenience.
The hotel staff are often commended for their warm, polite and helpful service, which significantly contributes to a pleasant stay. Guest reviews consistently highlight their friendliness and efficient assistance, especially with late-night arrivals and additional amenities like free coffee and mosquito coils.
Wi-Fi experiences at the hotel are generally satisfactory with many guests finding the connection smooth and reliable. However, there have been occasional mentions of slow connectivity, though the helpful attitude of the staff mitigates most concerns.
Guests appreciate the free parking, even though the arrangement can be a bit confusing and far from the hotel. The existence of multiple parking lots and the staff's assistance helps alleviate these issues.
Families find the hotel particularly accommodating, enjoying larger rooms suitable for up to five members and child-friendly facilities. The traditional Japanese sleeping experience with futons is a hit among children. Families also value the affordability and additional services like the public bath, which offers a relaxing experience with easy supervision.
While the beds are generally noted for their comfort, there are mixed reviews regarding firmness and cleanliness. Some guests find the bedding supportive and comfortable, while others have issues with bed edges and firmness preferences. Cleanliness of the beds could be improved with some reports of dust and mites.
Overall, Select Inn Fujisan Gotemba is appreciated for its excellent location, good breakfast and dinner options, spacious rooms with Mount Fuji views and exceptional staff service. Improvements in room cleanliness and bedding preferences could enhance guest experiences further. Show more
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Categories
Hotel with Parking
This hotel offers free parking with a large capacity, providing 50 standard car spots on-site and an additional 100 contracted spots nearby.
Family Friendly Hotel
Hotel with Free Wi-Fi
Room Types
Single Room - SmokingThis air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Please note, the full amount of the reservation must be paid at check-in.
Single Room - Non-SmokingThis air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Double Room - SmokingThis air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Double Room - Non-Smoking This air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Twin Room - SmokingThis air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Twin Room - Non-SmokingThis air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Japanese-Style Twin Room - SmokingFeatures tatami (woven-straw) flooring and Japanese futon bedding. This air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Japanese-Style Triple Room - SmokingFeatures tatami (woven-straw) flooring and Japanese futon bedding. This air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Japanese-Style Triple Room - Non SmokingFeatures tatami (woven-straw) flooring and Japanese futon bedding. This air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Japanese-Style Twin Room - Non-SmokingFeatures tatami (woven-straw) flooring and Japanese futon bedding. This air-conditioned room features a TV with video-on-demand system, a fridge and an electric kettle with green tea bags. The en suite bathroom comes with a hairdryer and in-room slippers.
Triple RoomThe spacious air-conditioned triple room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box and an electric kettle. The unit offers 3 beds.
Double or Twin RoomThe air-conditioned twin/double room provides a flat-screen TV with satellite channels, a safe deposit box, an electric kettle and a carpeted floor. The unit offers 1 bed.
Standard Double or Twin RoomThe twin/double room offers air conditioning, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV with satellite channels. The unit offers 1 bed.
Guest Reviews
6.6
Rated
Location
Select Inn Fujisan Gotemba boasts an excellent location with multiple positive remarks from guests about its convenience and accessibility. It's situated within a 5-10 minute walking distance from Gotemba Station, making it easily reachable on foot and incredibly convenient for travelers using public transport. The proximity to the station is a major highlight with many guests praising how close and easily accessible it is.
The hotel's vicinity to various attractions is noteworthy. Guests appreciated the splendid views of Mount Fuji right from their rooms and mentioned that the hotel is relatively close to the popular Gotemba Premium Outlet. The surroundings host numerous convenience stores, supermarkets and dining options, enhancing the ease of stay.
The area around the hotel is commented on positively for both leisure and business stays. Customers recognized the convenience of nearby transportation options with the highway close by and easy car access to surrounding attractions. Moreover, the location offers a good blend of scenery and practical amenities, which is conducive to both business and leisure trips.
Overall, Select Inn Fujisan Gotemba is praised for its good value, spacious rooms and strategic location near essential facilities and beautiful landmarks, making it a favored choice for many travelers.
Breakfast
The breakfast experience at Select Inn Fujisan Gotemba offers a decent value for money with a cost around 500-550 yen per person. Many guests praised the breakfast as delicious and good, highlighting the excellent cost performance, especially when considering the accommodation fee and free parking. The breakfast is buffet-style but features a limited variety of both Japanese and Western options, which some guests noted as meeting the minimum requirements.
Several reviewers mentioned that the breakfast, while not luxury, was sufficient and satisfactory. The original curry served at breakfast received specific praise for its taste. Guests also appreciated the hot coffee service and the overall reasonable pricing of the meal.
Despite some comments about the limited selection and the lack of a substantial buffet, the overall sentiment about the breakfast was positive with multiple mentions of the delicious food and a few standout items like the curry. The view of Mt. Fuji from the breakfast area was an added bonus for some. Additionally, guests valued the inclusion of breakfast in the room rate, noting it contributed to the overall good experience at the hotel.
Dinner
Select Inn Fujisan Gotemba offers an invaluable treat for its guests through its complimentary evening dinner service. Highlighted by many, the free curry rice and curry udon, available between 18:00 and 20:00, receive widespread acclaim for their delightful taste. This simple yet satisfying service effectively eliminates the need for dining out, providing a hearty and convenient option for travelers. Beyond the curry, visitors also appreciate the free coffee service at the front desk. The complimentary dinner feature stands out not only for its culinary satisfaction but also for its added value to the overall stay, enhancing the appeal of this conveniently located motel with views of Mount Fuji.
Rooms
Select Inn Fujisan Gotemba offers a variety of rooms that garner mixed reviews. Guests consistently highlight the spaciousness of many rooms with several describing them as bigger than expected and comfortable enough for extended stays. The distinctive Japanese-style tatami rooms are often praised for their unique charm and many visitors enjoyed the breathtaking views of Mount Fuji from their windows.
However, the cleanliness of the rooms has been a point of contention. Some travelers reported issues with unpleasant odors, dusty conditions and even noted specific areas such as the bathroom that could benefit from better maintenance. Smoking rooms seemed to be particularly problematic with several guests finding them unbearably smelly.
Despite the varying quality in cleanliness, many guests appreciated the room amenities and the proximity to the train station, making it a convenient location for travelers. The hotel’s service was also commended with staff being responsive to room change requests and providing ample amenities for a comfortable stay.
In summary, Select Inn Fujisan Gotemba impresses with its spacious rooms and iconic views, but could improve on consistency in cleanliness and maintenance, especially for non-smoking preferences.
Beds
Select Inn Fujisan Gotemba provides a mixed experience when it comes to the bedding. Many guests have pointed out that the beds were comfortable and made for a good night's sleep. The bed mattresses and springs have been positively noted for their comfort. However, some guests found issues like the edge of the bed sinking considerably, which affected their comfort. The firmness of the beds also sees divided opinions—some find them firm and supportive, while others feel they are too firm or too soft, making it difficult to sleep.
Guests staying in Japanese-style rooms have mentioned that the futons could be improved with some describing them as too firm or too thick. Also, issues such as a lack of comforters or low pillows have been pointed out, especially during colder weather when just thin quilts were provided, making it too cold to sleep comfortably.
Cleanliness was a concern as well with several guests finding hair, dust mites and even garbage under the beds. Some even reported their children getting bitten by mites. There were also mentions of unpleasant odors and general uncleanliness in the rooms, such as cockroach wings and peeling walls, which detracted further from the experience.
In summary, while the beds at Select Inn Fujisan Gotemba receive praise for their initial comfort, there are significant issues that need addressing, particularly in terms of firmness preferences, cleanliness and appropriate bedding for colder seasons.
Cleanliness
Select Inn Fujisan Gotemba receives mixed reviews about cleanliness. Some guests appreciated the excellent cleanliness and well-maintained conditions, noting no unpleasant smells on the bed and an air purifier in the lobby. However, many pointed out significant issues, particularly in the bathrooms and water areas which require improvement. Common complaints include mold, musty and stale odors, mildew in the bathroom and occasional trash left behind by previous guests. The facility itself is aged with deteriorated walls, peeling wallpaper and outdated plumbing. Some found the rooms damp and noticed cigarette smoke odors. Despite efforts to keep the place clean, the overall sense of cleanliness is hindered by outdated facilities and occasional lapses in thorough cleaning.
Staff
Select Inn Fujisan Gotemba is consistently praised for its warm and welcoming staff. Guests commonly highlight the politeness, friendliness and helpfulness of the hotel personnel, emphasizing their enthusiasm and commitment to providing excellent customer service. The staff's efforts to communicate in English and their responsiveness to guest needs are notably appreciated. Reception services receive high marks for their courteous and efficient assistance, even during late-night arrivals. Amenities such as complimentary coffee and water, as well as special touches like free mosquito coils, add to the overall positive experience. Guests feel well-treated by the staff, including cleaning and cafeteria personnel, who create a pleasant atmosphere. However, there is a mention of variability in service efforts among team members. Overall, the staff at Select Inn Fujisan Gotemba significantly contribute to a comfortable and enjoyable stay.
Wi-Fi
The guests of Select Inn Fujisan Gotemba have had varied experiences with the hotel’s Wi-Fi. Many found the internet connection to be smooth and quite good, making their stay more comfortable. Several reviews highlighted that there was no inconvenience with the Wi-Fi and some guests appreciated the availability of free Wi-Fi. However, not all feedback was positive; some guests mentioned issues with a slow connection or difficulty in connecting. Despite these occasional setbacks, the overall consensus suggests that the hotel staff’s commendable attitude and helpfulness contributed positively to the experience.
Parking
Guests at Select Inn Fujisan Gotemba have shared mixed reviews about the hotel's parking facilities. On the positive side, parking is available free of charge and there are plenty of spaces to accommodate vehicles. Guests appreciate this convenience, noting that even though the parking lot is a bit of a walk from the hotel and sometimes located on gravel, there are multiple parking lots available and a nearby secondary lot helps mitigate any issues.
However, several guests find the parking lot far from the hotel and wish for a more systematized arrangement. Some mention that the directions and maps provided for the parking locations can be confusing and the lack of lighting in some areas makes it difficult at night. While the effort from the staff to assist with parking is well-received, overall, more clarity and better management could enhance the parking experience.
Family
Select Inn Fujisan Gotemba is highly regarded among families for its family-friendly atmosphere and a range of amenities designed to cater to both parents and children. The staff receive praise for their dedication, always present with smiles and providing efficient service, contributing to a welcoming environment. Guests particularly appreciated the neat and comfortable rooms that accommodate family needs, including larger spaces suitable for families of up to five members.
The hotel offers a traditional Japanese sleeping experience that children find enjoyable. There are child-friendly facilities and activities available, such as a public bath where parents can easily supervise their kids, ensuring a safe and relaxing experience. The affordability of the hotel is also highlighted, making it a cost-effective option for families and groups.
Guests also enjoy rooms with stunning views, including the majestic sight of Mt. Fuji, enhancing the overall experience. The positive reviews extend to the quality of service and amenities like the hotel's curry and coffee, which come highly recommended. The combination of comfortable accommodations, family-oriented services and engaging activities makes Select Inn Fujisan Gotemba a favored destination for family trips.
No, Select Inn Fujisan Gotemba doesn't have any pool.
No, a spa isn't available at Select Inn Fujisan Gotemba.
No, Select Inn Fujisan Gotemba doesn't allow dogs.
Yes, parking facilities are available at Select Inn Fujisan Gotemba.
No, Select Inn Fujisan Gotemba doesn't have a gym.