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Summary of reviewsScandic Backadal is a well-regarded hotel located conveniently by the E6 highway, ideal for travelers heading to or from Gothenburg or en route to destinations like Norway. Its strategic position near public transportation and nearby amenities, such as dining options and convenience stores, make it an excellent choice for those seeking a peaceful yet accessible stay outside the hustle and bustle of the city center.
The breakfast experience at Scandic Backadal stands out as a major highlight with guests applauding its extensive and varied buffet. Notable features include options catering to dietary restrictions, friendly and attentive staff and an organized breakfast area that avoids overcrowding. Families particularly appreciate the child-friendly environment and the convenience of breakfast boxes to go.
Dinner at the hotel receives mixed reviews, though many guests enjoy the fantastic food and pleasant atmosphere of the restaurant. Challenges include limited menu options, particularly for vegetarians and vegans and occasional reports of cold or poorly stocked buffets.
Rooms receive both praise and critique. Guests often find them clean, comfortable and functional with decent sizes and reliable WiFi. However, there are consistent mentions of rooms being outdated, poorly maintained and occasionally uncomfortably hot due to lack of air conditioning. Noise issues and ventilation problems are also noted.
Cleanliness is another area with mixed feedback. While many guests find their rooms clean upon arrival, others report issues such as dusty conditions, moldy bathrooms and unkempt common areas. Inconsistent cleaning standards and outdated décor are recurring themes in reviews.
The staff at Scandic Backadal are consistently praised for their friendly and helpful demeanor, contributing significantly to guests' overall positive experiences. Reception and restaurant personnel are frequently highlighted for their professional and accommodating attitudes.
The hotel offers free WiFi with generally positive feedback, though some guests report occasional connectivity issues. Additional amenities include a gym that, despite some outdated equipment and small size, is appreciated by many guests. The indoor pool, although sometimes criticized for being cold or overcrowded, is another valued feature, especially among families.
Parking receives positive remarks for its secure and reasonably priced options, including a large heated garage. Technical issues and occasional parking space shortages are noted but do not significantly detract from the overall satisfaction.
Scandic Backadal is particularly popular among families, thanks to its kid-friendly facilities, family rooms and dining options that cater specifically to children. Despite some minor space and noise challenges, the hotel provides a comfortable and accommodating environment for family stays.
Overall, Scandic Backadal offers a pleasant stay with convenient location, excellent breakfast and friendly staff, though it could benefit from improvements in room maintenance, cleanliness and dining variety. Show more
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Categories
Hotel near Golf Courses
While specific golf amenities aren't highlighted, its location provides reasonable access to golf courses in the Gothenburg area, and it offers standard hotel services for a comfortable stay.
Hotel Taking Steps Towards Sustainability
As a Nordic Swan Ecolabelled hotel, Scandic Backadal helps guests reduce their carbon footprint. The Scandic brand is known for its long-standing commitment to sustainability, including eco-rooms and waste reduction initiatives.
Dog Friendly Hotel
Scandic Backadal is a dog-friendly venue.
Hotel with Swimming Pool
Features a pool and is conveniently located along the E6. It provides easy access to both the hotel amenities and Gothenburg city center.
Indoor Pool
Hotel with Parking
This hotel offers ample, secure, and reasonably priced parking with both indoor and outdoor spaces available, including a heated garage.
Accessible Hotel
This Scandic hotel integrates sustainability and accessibility as part of its core principles. It provides wheelchair-accessible parking for guests.
Hotel with Indoor Pool
Scandic Backadal provides an indoor pool, sauna, and a dedicated relaxation area. The pool is noted as being family-friendly and particularly enjoyable for children, with time slot reservations available.
Family Friendly Hotel
Business Hotel
Hotel with Gym
Room Types
Double or Twin RoomIncludes a seating area, flat-screen TV and work desk.
Family RoomIncludes a seating area, flat-screen TV and work desk.
Maximum age for children is 13 years.
Queen RoomThis triple room features a seating area and cable TV.
Please note that the single bed in this room is a 90 cm wall bed.
Single RoomThe single room provides a wardrobe, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Standard Family RoomThe family room provides a wardrobe, parquet floors, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 3 beds.
Economy Double Room without WindowThe double room features a wardrobe, parquet floors, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Family RoomThe family room offers a wardrobe, parquet floors, as well as a private bathroom boasting a walk-in shower and a hairdryer. This family room provides heating and a flat-screen TV with cable channels. The unit has 2 beds.
Standard King RoomThe double room offers a wardrobe, parquet floors, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.2
Good
Location
Scandic Backadal enjoys a favorable location, particularly for travelers heading to or from Gothenburg. Situated conveniently right by the E6 highway, the hotel is an excellent choice for an overnight stay during a road trip, especially for those en route to Norway or embarking on a ski vacation. The proximity to the highway ensures easy accessibility, making it simple to find whether driving from Oslo or elsewhere.
Despite being located outside the immediate city center, the hotel benefits from robust public transport connections. The bus stop right by the hotel allows guests to reach Gothenburg’s city center effortlessly, usually within a 15-minute commute. This accessibility extends to popular attractions like Liseberg and other central landmarks, which are conveniently reachable by car or bus.
The area surrounding Scandic Backadal is peaceful and quiet, yet it doesn’t feel isolated. Essential amenities such as gas stations, convenience stores and various dining options, including a nearby pizzeria, are available. This blend of tranquility and convenience makes it an appealing choice for families and those looking to avoid the hustle and bustle of the core city area.
The location, while away from the immediate city center, balances peace with accessibility, featuring good bus connections and easy highway access, ensuring guests can easily navigate to and from downtown Gothenburg.
Breakfast
The breakfast experience at Scandic Backadal receives overwhelmingly positive feedback from guests. Many highlight the extensive selection and variety available at the breakfast buffet, noting the presence of fresh fruit, cereals, yogurt, juices and options catering to dietary restrictions like gluten-free and lactose-free. Guests consistently describe the breakfast as delicious, fantastic and incredibly varied, indicating a high level of satisfaction with both the taste and the quality of the offerings.
Several reviews mention the friendly and helpful staff, contributing to an enjoyable breakfast experience. The breakfast area is well-organized, preventing queues and overcrowding, which adds to the overall positive experience. The attention to detail by the kitchen staff and their pride in their work are also appreciated by guests.
While most reviews are favorable, there are a few mentions of minor issues such as lukewarm juice and the lack of an ingredient list for vegan options. However, these do not appear to significantly detract from the overall positive sentiment. Families also appreciate the child-friendly environment and the provision of breakfast boxes to go, adding convenience to their stay.
Overall, the breakfast at Scandic Backadal stands out as a major highlight with guests praising its variety, quality and the excellent service provided.
Dinner
Scandic Backadal offers a mixed dining experience according to guest reviews. On the positive side, numerous guests praised the hotel for its excellent breakfast and dinner buffets, noting that the food was delicious, very tasty and the selection was great. The hotel restaurant is described as very good with fantastic food and a pleasant atmosphere and the evening buffet and à la carte options were generally well-received.
However, several reviews highlighted areas for improvement. Guests mentioned that the dinner menu had limited options, especially for vegetarians and vegans and wasn't particularly child-friendly. Some found the dinner experience chaotic and criticized the buffet for being cold, poorly stocked and overpriced. There were also complaints about the food being raw or tasteless at times. The restaurant being closed on Sundays and long wait times to order dinner were additional points of concern.
In summary, while Scandic Backadal has many guests enjoying their breakfast and dinner with good food and a welcoming atmosphere, there are notable areas where the dining experience could be enhanced, particularly in terms of variety, value for money and catering to all dietary needs.
Rooms
Visitors to Scandic Backadal have given mixed reviews regarding the rooms of the hotel. On the positive side, many guests found the rooms to be clean, fresh and generally comfortable with decent sizes. Some pointed out that the beds were good, the rooms had a cozy atmosphere and that WiFi was reliable. Additionally, several reviews mentioned functional, well-kept and beautiful aspects of the room interiors, while families appreciated the clever use of bunk beds for children.
However, a significant number of reviews highlighted concerns that detract from the overall experience. Common complaints include the worn-out and outdated nature of the rooms with some guests describing them as rundown and poorly maintained. Issues with cleanliness were also noted by several visitors who found that their rooms were not consistently cleaned unless specifically requested. Many guests expressed dissatisfaction with the room sizes, often describing them as cramped, especially for families or larger groups.
Temperature control appeared to be a frequent problem with numerous guests reporting their rooms to be uncomfortably hot, especially given the lack of air conditioning. Poor ventilation and the presence of unpleasant odors were also mentioned as recurring issues. Noise between rooms due to thin walls compounded the discomfort for some visitors.
In summary, while the Scandic Backadal offers clean and functional rooms with some amenities appreciated by travelers, there are notable areas in need of improvement. The hotel could benefit from better maintenance, renovation and enhanced climate control to elevate the guest experience.
Beds
Scandic Backadal offers an experience with a mix of comfort and challenges when it comes to their beds. Many guests have highlighted the comfort of the beds, describing them as very comfortable with good quality bedding providing a pleasant rest. Families appreciated the well-functioning bunk beds, which added a cool touch for kids. Nevertheless, some issues were noted. Guests mentioned concerns about the noise with some beds creaking or making a lot of noise with movement. The comfort of the pillows and duvets has also been questioned—many felt they were too small, heavy or old and did not match the quality of the beds themselves. Additionally, beds occasionally had structural issues such as broken legs or sagging mattresses, which detracted from the overall experience. There were also comments about the setup with some guests encountering sliding beds or receiving fewer blankets and pillows than needed for the number of occupants in the room. Despite these drawbacks, the general consensus leans toward a basic level of comfort, especially appreciated after a busy day exploring the easily accessible city center.
Cleanliness
Scandic Backadal offers guests a mixed experience when it comes to cleanliness. On the bright side, many guests have noted that their rooms were clean upon arrival with some describing the rooms as nice, fresh and tidy. The bed linen also received good marks for cleanliness. The cleaning staff were appreciated for their nice and considerate behavior with mentions of daily room cleaning and going the extra mile, such as offering a fan for guests with a baby.
However, there are significant criticisms regarding the overall cleanliness of the hotel. Several reviews point to poorly cleaned rooms, dusty conditions and unclean bathrooms with instances of mold, broken tiles and unpleasant odors. The hotel corridors and common areas also seem to suffer from wear and tear with reports of dirty carpets and stale smells. Some guests felt that certain rooms were old-fashioned and worn out and there were multiple mentions of areas needing renovation.
Unfortunately, incidents of severe cleanliness issues were noted, including urine-stained beddings, toothpaste residue in sinks and rooms that weren't properly cleaned between guest stays. Guests with disabilities mentioned difficulties accessing bathroom facilities. The restaurant and pool areas were also highlighted for being messy and in disrepair with damaged ceiling tiles and a general need for better upkeep.
In summary, while there are pockets of good cleanliness at Scandic Backadal, the hotel seems to struggle with maintaining consistent and thorough cleaning standards, leading to an overall experience that could be improved.
Staff
The team at Scandic Backadal consistently receives praise for their friendly and approachable demeanor. Many guests highlight the staff's helpfulness and readiness to assist around the clock. The reception staff, in particular, are often described as courteous and efficient, providing professional service and valuable information. The restaurant staff also earn commendations for their welcoming attitude and attentiveness.
Guests frequently mention the exceptional service throughout their stay, noting that the staff's kindness and commitment significantly enhance their experience at the hotel. Despite occasional challenges, such as understaffing or isolated incidents of rudeness, the overall feedback underscores the team's dedication to maintaining a pleasant and enjoyable atmosphere.
The majority of guests appreciate the prompt and accommodating service, even during busy times, which reflects the staff's strong work ethic and service-minded approach. While there are a few comments about needing better management or additional training for some personnel, these are outweighed by the positive interactions that contribute to a comfortable and well-regarded stay at Scandic Backadal.
Wi-Fi
Scandic Backadal offers a generally positive Wi-Fi experience with many guests noting that the WiFi works well, is stable and provides a good connection. Free WiFi is available throughout the building and several visitors report no complaints about the service. However, there are occasional issues with some guests experiencing poor connections or complete lack of internet access during their stay. While some visitors found the WiFi satisfactory, others mentioned that it could be improved. Despite these mixed experiences, many guests return to the hotel when in Gothenburg, suggesting that the overall quality of the WiFi is acceptable for most.
Gym
Scandic Backadal offers gym facilities that generally receive positive feedback from guests. Many reviewers describe the gym as nice and great, adding that it is a good addition to the hotel's amenities along with the pool. Guests appreciate the gym area, acknowledging it as a useful bonus during their stay. However, some have pointed out areas for improvement, noting outdated equipment and a need for a makeover. Additionally, a few comments mention the small size of the gym and the presence of unsupervised children. Overall, the gym at Scandic Backadal is a valued feature but could benefit from some updates.
Pool
Scandic Backadal’s indoor pool is a notable feature that many guests appreciate, especially for its relaxing ambiance. The pool area, along with the gym and sauna, creates a pleasant bonus to the hotel’s amenities. The pool is praised for being clean and the staff receive compliments for their professionalism and overall friendly service.
Families with children find the pool area particularly appealing and the hotel thoughtfully provides a welcome drink for younger guests. The early opening hours, from 6 AM to 10 PM, provide ample opportunity for visitors to enjoy a swim at their convenience.
However, there are mixed feelings about the temperature and size of the pool. Some guests mention that the pool is unheated and often cold, while others note that it is very relaxing and fresh. The size of the pool is generally considered small, which sometimes leads to overcrowding and it is often fully booked with allowed groups or families.
On occasion, reviews mention issues such as the pool being worn out, having black dirt at the bottom or being temporarily broken and dirty. Despite these remarks, the indoor pool is often highlighted as a significant and enjoyable part of the stay, contributing positively to the overall experience at Scandic Backadal.
Parking
Visitors to Scandic Backadal had mixed experiences with the hotel’s parking facilities. Many guests appreciated the ample, secure and reasonably priced parking options. Indoor and outdoor spaces were available and there were plenty of free parking spots, which provided good value for both large and small vehicles. Additionally, the large heated garage was particularly commendable, offering safe parking that could be accessed with a room key.
However, the situation was not without its complications. Parking could occasionally be limited, especially during busy times and it was often necessary to register in advance. There were some technical issues reported, such as malfunctioning gates and the lack of a technician on Sundays, which could cause inconvenience. The absence of electric vehicle charging stations was noted as a downside.
Despite these hiccups, many found the secure and convenient parking satisfactory with some mentioning that nearby parking alternatives were also available at a reasonable price. In summary, while the parking at Scandic Backadal had its challenges, it generally provided good value and security for guests.
Family
Scandic Backadal is renowned for its family-friendly atmosphere, making it a popular choice for those traveling with children. The hotel offers various facilities for kids, including a playground and a playroom, although some guests noted that these could be better maintained.
Families can enjoy specific amenities such as family rooms, extra beds and heated accommodations favorable for children. However, it's important to be aware that some family rooms might feel a bit cramped and may not be entirely soundproof.
The dining experience at Scandic Backadal is generally well-received with a large selection of food and drink options that cater to both adults and kids. Highlights include a reliably stocked buffet and a breakfast box with some guests particularly praising the good pizza and overall selection.
While some guests mentioned the noise from other children as a potential issue, the hotel's family-friendly ambiance often contributes to an enjoyable and comfortable experience. The pool is also a noted favorite for kids, adding to the hotel's appeal as a family-oriented venue. Despite a few minor complaints, Scandic Backadal appears to be a solid choice for families looking for a pleasant stay with various activities to keep their children entertained.
Business
Scandic Backadal is a solid choice for business travelers seeking functional amenities and a good atmosphere. The hotel is frequently chosen by business guests and serves as a great home base for those on work trips. It offers a high standard of service with helpful staff ready to assist. Meeting spaces with breakout rooms make it suitable for company meetings, enhancing its business credentials.
While not located in the city center, the hotel provides good information about public transportation options to key locations such as the city center and Ullevi. The selection of food and drinks receives praise, creating a good vibe for both work and relaxation. The facilities extend beyond business needs with a nice pool, a sauna and a gym available for guests.
Despite some drawbacks—limited TV channels and rooms lacking air conditioning—guests find the beds comfortable and the hotel well-suited for short stays. Whether for a night or a longer business trip, Scandic Backadal offers everything needed for a productive and comfortable stay.
Accessible
Scandic Backadal offers generally good accessibility for all guests. The hotel features accessible facilities and provides an environment with no stairs, making it easier for individuals with strollers to navigate all the floors and rooms. Additionally, the hotel's location is advantageous with public transport stops conveniently situated right outside, allowing for easy travel to Göteborg by bus.
While there are positive aspects to the accessibility, some guests have noted areas for improvement. People with wheelchairs found the bathroom inaccessible and the overall accommodation didn't fully meet their needs. The hotel's staff showed a commitment to improving the guest experience by providing a better room following a complaint. However, some staff members lacked knowledge on how to use the cash register and specific areas like door access posed difficulties. Overall, despite some shortcomings, Scandic Backadal is a largely accessible hotel with room for enhancement in specific accessibility features.
Indoor Pool
The indoor pool at Scandic Backadal receives a mix of reactions from guests. Many visitors appreciated the cleanliness and found the pool to be a cozy and relaxing spot, especially when paired with the available sauna. It's often described as being particularly nice for children, suggesting a family-friendly environment. The pool's opening hours from 06-22 provide ample time for guests to enjoy a refreshing swim.
However, there are consistent remarks about the pool's size, noting it as small and not particularly suitable for adults. Furthermore, multiple guests mentioned the water being cold, which limited the time children could comfortably spend swimming. Despite these issues, the overall amenities including the swimming pool, gym and ping pong table contribute positively to the hotel's offerings. Access to the pool is easy and the quieter atmosphere during certain times, such as mornings or in adherence to COVID-19 guidelines, added to the convenience and enjoyment for some.
Dog Friendly
Scandic Backadal accommodates dogs with pet-friendly rooms and provides thoughtful amenities such as water bowls and treats for canine guests. The hotel is dog-friendly and guests can bring their dogs, though the policy seems to require dogs to stay in the room. Visitors appreciated the kind and helpful staff, although some noted dogs could be met or heard on higher hotel levels. While the hotel is welcoming to dogs, it may not be as accommodating for children. When an issue with a door arose, the staff responded promptly to remedy the situation.
Yes, Scandic Backadal has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Scandic Backadal.
Yes, Scandic Backadal welcomes dogs.
Yes, parking facilities are available at Scandic Backadal.