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Big Hotels with Spa in Gramado
4 HOTELS IN GRAMADORanking can be influenced by the commissions we receive.
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Summary of reviews
Wyndham Gramado Termas Resort & Spa is nestled on the outskirts of Gramado, providing a serene retreat surrounded by lush natural landscapes. Its proximity to attractions like Snowland and Acquamotion makes it an ideal location for those with a rental car or who enjoy peaceful settings. Despite the distance from downtown, the resort offers spacious, modern accommodations and amenities that cater to guests seeking tranquility away from urban bustle. Free transfers to the downtown area are available, but having a car is recommended for convenience.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
Guests often praise the breakfast for its high quality, variety and delicious options, making it a standout feature of the resort. The breakfast offers ample choices with efficient staff maintaining a clean space. However, it can get crowded during peak times, leading to long waits and occasional issues with food replenishment. Despite these minor setbacks, the breakfast experience is generally seen as fantastic.
While breakfast shines, the dining experience at lunch and dinner has received significant criticism due to a lack of variety and quality. Guests report repetitive menus, insufficient portions and unappetizing dishes. Service is often slow and both food and beverages are considered overpriced. The dinner service, in particular, fails to meet the expectations set by the resort's reputation.
The accommodations at Wyndham Gramado Termas Resort & Spa are typically spacious, comfortable and well-decorated, offering modern amenities that cater to families and individual travelers alike. While most guests are satisfied with the room quality, some report maintenance issues like broken doors and faulty air conditioning. Cleanliness is usually praised, though a few reviews note lapses in housekeeping.
Staff at the resort generally receive high marks for their politeness, friendliness and attentiveness. Guests appreciate the efficient and dedicated service across various departments. Yet, there are occasional reports of rudeness and slow service during peak times, suggesting room for improvement in handling high guest volumes.
Wi-Fi service is mixed with many guests finding it functional and satisfactory, while others experience weak or unstable connections. The spa and gym facilities earn positive reviews for their quality and relaxing environment. However, some guests encounter difficulties with scheduling and note that the spa can be crowded at times.
The resort's pools, including heated and thermal options, are highly appreciated for their cleanliness and soothing environments, making them a favorite feature among guests, especially families. Despite the positive feedback, overcrowding can sometimes mar the experience.
Parking is a notable concern with many guests finding the fees expensive and the service poorly managed. Long wait times to retrieve cars are common, particularly during peak periods.
In summary, Wyndham Gramado Termas Resort & Spa excels in providing a tranquil and luxurious escape with high-quality breakfast, spacious rooms and commendable staff service. However, the dining experience, some aspects of room maintenance and parking services leave room for improvement.
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Spa
Big
Luxury
$
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Summary of reviews
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Categories
Spa
Big
Honeymoon
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+3
Info
Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Spa
Big
Luxury
$
Info
Summary of reviews
Hotel Alpestre is a fantastic hotel that offers a peaceful stay while being well-situated and located near the center of Gramado. The hotel's location is excellent with easy access on foot to restaurants, markets and local sights. The breakfast is diverse, delicious and exceptional with colonial-style options and gluten-free and lactose-free products. The rooms are comfortable, spacious and clean with lovely décor and excellent accommodations. The staff is friendly, obliging, attentive and well-trained, providing exceptional service. The hotel offers a reliable internet connection and an impressive pool area with indoor and outdoor pools, including a kids' pool. The hotel is family-friendly with a well-equipped playroom and professional and entertaining recreation activities. The beds are comfortable with soft pillows and cozy mattresses. The hotel also offers great indoor pools, both covered and uncovered with truly heated water. The only downside is the mixed feelings regarding parking with some guests finding it pricey. Overall, Hotel Alpestre provides an unforgettable stay with exceptional comfort, cleanliness and convenience.
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Spa
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