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Summary of reviewsThe Best Western Grande River Inn & Suites impresses travelers with its prime location, nestled conveniently off a major highway, providing easy access to restaurants, gas stations, and grocery stores. Adventure enthusiasts and wine lovers appreciate its proximity to mountain biking trails and Palisade wineries while families find the safe, dog-friendly environment ideal for gatherings. Despite its close proximity to a bustling strip mall, the hotel offers a quiet retreat enhanced by clean facilities, an inviting indoor pool, and jacuzzi.
Guests often praise the breakfast experience for providing a hearty and well-stocked start to the day, with some enjoying the continental and hot options. While there are mixed reviews about the variety and freshness, the supportive staff and clean rooms positively bolster the overall experience.
Rooms are frequently praised for their spaciousness, tasteful decor, and comfort, particularly the beds which provide a restful night's sleep. Noteworthy is the consistent cleanliness of both rooms and common spaces, helping to maintain a tranquil environment amid the local area's activity.
The hotel's staff receives high commendation for their helpfulness and approachability, with the front desk and concierge notably contributing to guest satisfaction through their friendly demeanor and local recommendations. Despite some minor setbacks, such as occasional unfriendly interactions and pool closures, guests are inclined to return due to the welcoming atmosphere.
The pool area is appreciated for its cleanliness and offers a relaxing retreat through its indoor pool and jacuzzi, despite occasional temperature concerns. The beds also significantly contribute to guest comfort, with many enjoying the restful experience they provide. Though some notes of concern were raised regarding bed height and housekeeping lapses, the overall impression is one of satisfaction.
In sum, Best Western Grande River Inn & Suites is recognized for its accommodating location, cleanliness, and comfortable amenities, making it a reliable choice for travelers seeking a pleasant stay. Show more
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Categories
Hotel with Swimming Pool
The hotel is listed as having an indoor pool. This amenity allows guests to swim indoors, offering a convenient option throughout the year.
Heated Pool Indoor Pool
Hotel with Parking
As a standard hotel amenity, parking is available for guests staying at this inn and suites.
Accessible Hotel
This hotel is listed as having accessible or disabled facilities and features a wheelchair accessible elevator.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Suite with Sofa Bed - Non-SmokingThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower. The suite offers a wardrobe, tumble dryer, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet FriendlyOffering free toiletries, this quadruple room includes a private bathroom with a bath. The air-conditioned quadruple room offers a flat-screen TV, a tea and coffee maker, a wardrobe, tumble dryer as well as garden views. The unit has 2 beds.
King Room - Non-SmokingThe double room features air conditioning and a tea and coffee maker, as well as a private bathroom boasting a shower. The double room provides a flat-screen TV, a wardrobe, tumble dryer and a carpeted floor.
King Suite with Sofa Bed and Spa Bath - Wet BarThis suite has a private bathroom and a carpeted floor. This suite is air-conditioned and features a flat-screen TV, a tea and coffee maker, a wardrobe and tumble dryer. The unit offers 1 bed.
Queen Room with Two Queen BedsThis quadruple room provides a private bathroom, and a carpeted floor. The quadruple room offers air conditioning, a tea and coffee maker, a wardrobe, tumble dryer and a flat-screen TV. The unit offers 2 beds.
King Suite with Sofa Bed and Jetted Tub - Non-SmokingThis suite features a private bathroom, and a carpeted floor. The air-conditioned suite offers a flat-screen TV, a tea and coffee maker, a wardrobe and tumble dryer. The unit offers 2 beds.
Queen Room with Two Queen Beds and Walk-In Shower - Mobility AccessibleThis family room has a tea and coffee maker, a wardrobe and a TV. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Nestled conveniently off a major highway, the Best Western Grande River Inn & Suites boasts a location that caters to a broad spectrum of travelers' needs. Guests appreciate the easy access to multiple amenities, including restaurants, gas stations, and grocery stores within a short distance, making it an excellent choice for both short stays and longer visits. The proximity to mountain biking trails and the wineries in Palisade is a standout feature for adventure enthusiasts and wine lovers alike. Families find the hotel's location ideal for get-togethers, with the added benefit of a safe and dog-friendly environment. Despite being near a bustling strip mall, the hotel offers a quiet retreat, complemented by an inviting indoor pool and jacuzzi. The clean facilities and a welcoming courtyard further enhance the pleasant stay, ensuring guests have all essentials close to hand while enjoying a peaceful setting.
Breakfast
The breakfast at Best Western Grande River Inn & Suites has received mixed reviews from guests, but there are several highlights worth noting. Many guests appreciated the breakfast as nice and described it as one of the better experiences they've had at hotels. Some pointed out that the continental breakfast was excellent and well-stocked, providing a hearty start to the day. There is a hot breakfast option, which guests found satisfactory and consistent with what was advertised.
Despite these positive aspects, some guests felt that the breakfast could be improved. There were comments about the selection being basic or ordinary, with some instances of specific items, like oatmeal, running out. Issues with freshness and the overall setup were pointed out, with some guests expressing disappointment about cold eggs and missing fresh fruit. The breakfast timing, ending at 9:00 AM, was also a point of contention, with suggestions to extend it to 10:00 AM to better accommodate vacationers.
Overall, while some guests found the breakfast satisfactory and convenient, there is room for improvement in terms of selection, freshness, and scheduling. The supportive and friendly staff, along with clean and pleasant room conditions, contribute positively to the overall experience.
Rooms
Best Western Grande River Inn & Suites offers an experience where cleanliness and comfort take center stage. Guests frequently praise the spaciousness of the rooms, noting their large size and ample space. The decor is described as nice and tasteful, contributing to a pleasant atmosphere. The beds receive positive remarks for being comfortable, ensuring a restful night's sleep. Guests appreciate the overall cleanliness of the rooms, frequently highlighting how well-maintained they are. Despite a few comments on the motel-like experience and outdated furnishings, the general consensus is one of satisfaction. The well-organized facilities and delightful staff further enhance the guest experience. Although some minor issues were mentioned, such as the occasional unmet housekeeping service or discomfort with the beds, the positive aspects tend to overshadow these concerns, making Best Western Grande River Inn & Suites a reliable choice for travelers seeking spacious and clean accommodations.
Beds
Guests at the Best Western Grande River Inn & Suites frequently highlight their restful experience thanks to the comfortable beds. Many guests found the beds to be a great source of relaxation, with several describing them as comfortable and conducive to a good night's sleep. The king-size beds also received positive mentions for comfort. However, there are notes of concern, such as the height of the beds being a challenge for shorter individuals and one instance of an itchy experience, potentially hinting at cleanliness issues. Additionally, some guests noted minor housekeeping lapses, such as beds not being made during their absence. Overall, the beds at the hotel contribute significantly to guest satisfaction, though there are occasional points of discomfort.
Cleanliness
Nestled amidst the bustling activity of the local area, Best Western Grande River Inn & Suites offers a tranquil retreat with its courtyard design effectively keeping the traffic noise at bay. Guests have praised the inn for its consistent standard of cleanliness, with both rooms and common spaces frequently described as very clean and well-maintained. The accommodations are also noted for their spaciousness, providing a comfortable environment for visitors. Despite some setbacks such as temporary pool closure and occasional unfriendly staff interactions, many guests expressed their intent to return, highlighting the inn's appeal as a restful and clean lodging option.
Staff
At the Best Western Grande River Inn & Suites, the staff consistently earns high praise for their approachability and helpfulness. Guests frequently describe the team as friendly, accommodating, and exceptionally personable. The front desk staff and concierge receive particular commendation for their willingness to assist and provide local dining recommendations. Such hospitality seems to be a hallmark of the property, contributing significantly to the positive guest experience. Despite the occasional mention of a missing morning greeting, the overall impression suggests that the staff’s warm demeanor and commitment to service leave a lasting impression on visitors.
Pool
The pool area at Best Western Grande River Inn & Suites generally receives positive feedback from guests. Many appreciate the cleanliness of the pool, describing it as both nice and great. The hotel also offers an indoor pool and jacuzzi, which several guests have enjoyed. Although there are occasional comments about the temperature of the indoor pool being cold or the pool being temporarily closed, the overall sentiment is one of satisfaction. The pool and hot tub are highlighted as enjoyable features, contributing to the hotel's welcoming atmosphere and providing a relaxing retreat for guests.
Yes, Best Western Grande River Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Grande River Inn & Suites.
Yes, Best Western Grande River Inn & Suites welcomes dogs.
Yes, parking facilities are available at Best Western Grande River Inn & Suites.
Yes, Best Western Grande River Inn & Suites has a gym.