SureStay Hotel by Best Western Grants

Grants 35.12688900, -107.82730100 , 1608 E. Santa Fe Ave (Show on Map)
7.1
Good


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Summary of reviewsSureStay Hotel by Best Western Grants is a commendable choice for travelers seeking comfort and convenience, strategically located just off the I-40, making it an ideal stop for road trippers. The hotel offers easy access to nearby amenities and attractions such as El Malpais National Monument and Sandstone Bluffs, while maintaining a peaceful setting despite its proximity to the highway. Guests appreciate the safety and cleanliness of the environment, enhanced by a friendly and welcoming staff that consistently receives high praise for their courteous and helpful service.

Rooms at the SureStay Hotel are spacious, modern, and praised for their cleanliness and comfort. The recent remodeling efforts have added to the pleasant aesthetics and functionality, with guests particularly noting the cozy beds that guarantee a restful night's sleep. Essential amenities such as microwaves and refrigerators further enhance the convenience of staying here. The hotel also stands out for its pet-friendly policies, making it a suitable choice for travelers accompanied by pets.

Breakfast receives generally positive feedback, with guests enjoying a range of continental and hot options, including make-your-own waffles and omelets. While some desire a wider selection, most find the breakfast sufficient and a pleasing start to the day. Despite mixed reviews on the Wi-Fi and pool facilities, the hotel overall offers good value for money and is recognized for maintaining high standards of cleanliness.

The SureStay Hotel provides a reasonable and comfortable experience, blending affordability with quality. It is a solid choice for short overnight stays or extended visits, ideal for those seeking a quiet and restful environment. The combination of excellent service, convenient location, and clean, comfortable accommodations makes the SureStay Hotel by Best Western Grants a reliable option for travelers.
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Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Swimming Pool

  Indoor Pool  


Hotel with Free Wi-Fi

Accessible Hotel

3-Star Hotel

Hotel with Indoor Pool

Room Types
King Room - Non-Smoking The double room features air conditioning, a private entrance, as well as a private bathroom boasting a bath or a shower and a hairdryer. The double room provides a tea and coffee maker, a safe deposit box, parquet floors, heating, as well as a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Non-Smoking The quadruple room offers air conditioning, a private entrance, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

King Room - Mobility Accessible/Non-Smoking Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath or a shower and a hairdryer. This double room is air-conditioned and features a flat-screen TV, a private entrance, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.

Large Queen Room with Two Queen Beds - Non-Smoking The family room provides air conditioning, a private entrance, as well as a private bathroom featuring a bath or a shower and a hairdryer. The family room features a tea and coffee maker, a safe deposit box, parquet floors, heating and a flat-screen TV. The unit offers 2 beds.

Guest Reviews
7.1
Good
Location
SureStay Hotel by Best Western Grants boasts a highly convenient location that caters to road trippers and travelers alike. Positioned just off the I-40, the hotel offers seamless access to the highway, making it an ideal choice for a restful night during a long drive. The surroundings are noted for their tranquility, ensuring a quiet stay despite the proximity to the bustling freeway.

Guests have the luxury of walking distance to various amenities, including a Walmart, Denny's, and a Dollar Tree, while a Level 3 EV Charging Station adds to the convenience for those driving electric vehicles. The ease of finding the hotel is highlighted, along with its strategic location near notable attractions such as the El Malpais National Monument, Sandstone Bluffs, El Morro National Monument, and the Bandera Volcano and Ice Cave.

Safety and a clean environment are recurring praises among guests, complemented by the presence of a friendly receptionist enhancing the welcoming atmosphere. Overall, it is described as a well-kept and strategically placed hotel, offering both convenience and comfort to travelers.

Breakfast
At SureStay Hotel by Best Western in Grants, breakfast tends to receive a mixed bag of reviews, but the overall consensus leans positively. The breakfast offerings include typical hotel fare with continental and hot options, featuring items like make-your-own waffles, biscuits and gravy, omelettes, oatmeal, and a variety of cereals. Guests appreciate the cleanliness of the breakfast area and the inclusion of both almond and oat milk, catering to lactose-sensitive individuals. Though some guests find the selection limited or basic, others highlight it as above average compared to local competition, with notable mentions of great coffee and juices.

The breakfast is generally considered fulfilling, with a decent variety that satisfies most morning needs. However, some guests express a desire for a larger selection or improved quality. Despite occasional criticisms regarding the lack of space and minor service issues, the breakfast serves as a convenient and pleasant start to the day, particularly for travelers who appreciate simplicity and comfort in their morning meal.

Rooms
SureStay Hotel by Best Western Grants receives praise for its spacious, clean, and modern rooms. Guests describe the accommodation as large and well-designed, ensuring a comfortable and restful stay. Many reviews highlight the comfort of the beds, emphasizing a cozy experience that is perfect for a stopover during cross-country travels. The rooms are also equipped with essential amenities like microwaves and refrigerators, adding convenience to the visit.

Several guests appreciate the recent remodeling, which enhances the functionality and aesthetics of the rooms and bathrooms. The rooms are quiet, offering a tranquil environment despite the proximity to shopping areas and highways. The hotel's cleanliness is consistently noted, with updated furnishings contributing to a tidy and appealing atmosphere.

While some minor issues were occasionally noted, these were generally resolved efficiently by the attentive staff, further enhancing guest satisfaction. The hotel provides good value for money, making it an attractive choice for travelers seeking comfort and convenience. Overall, the blend of spaciousness, cleanliness, and updated design ensures a favorable stay at SureStay Hotel by Best Western Grants.

Beds
At SureStay Hotel by Best Western Grants, the beds are consistently praised for their exceptional comfort. Guests frequently highlight the mattresses as being particularly plush and inviting, contributing to restful sleep. The bedding is described as clean and soft, with sheets likened to silk, enhancing the overall sleeping experience. Many reviewers found the bed and pillows to provide an excellent level of coziness, making them feel warm and snug. The rooms, whether spacious or small, are uniformly noted for containing beds that excel in comfort, creating a welcoming environment conducive to relaxation. In addition, guests appreciate the well-maintained and tidy conditions of both the rooms and bathrooms, further complementing the comfort of the beds.

Cleanliness
The SureStay Hotel by Best Western in Grants has garnered a strong reputation for its exceptional cleanliness. Guests consistently noted the very clean and comfortable rooms, highlighting the updates and renovations that contribute to a fresh and appealing atmosphere. The bathrooms, in particular, stood out for their attention to cleanliness, with numerous reviews mentioning clean and well-maintained facilities, including hot showers with good pressure. Visitors appreciated the clean, spacious rooms and the comfy beds, which ensured a restful stay. Furthermore, the hotel staff are frequently praised for their friendliness, enhancing the welcoming environment. Although there are a few reports of areas needing improvement in cleanliness, the overall feedback emphasizes a high standard of quality and care, making it a comfortable and dependable choice for travelers.

Staff
The staff at SureStay Hotel by Best Western Grants consistently receive high praise from guests for their exceptional service. Described as friendly, helpful, and kind, the team makes an effort to ensure visitors feel welcomed and valued. The reception staff, particularly, are highlighted for their politeness and efficiency, with several staff members being mentioned specifically for their attentiveness and professionalism. Guests mention feeling informed and accommodated, even when checking in late. The front desk clerks, noted for their friendly demeanor, go above and beyond to explain necessary details and follow up to ensure guest satisfaction. Overall, the staff's courteous and pleasant approach contributes significantly to a positive guest experience, making them a commendable aspect of the stay.

Wi-Fi
The SureStay Hotel by Best Western Grants offers free Wi-Fi, which some guests have found satisfactory, highlighting a good WiFi signal and fast internet, especially appreciated alongside the array of TV channels available. However, experiences vary, with some visitors encountering weak signals in certain areas of the hotel or initial difficulties accessing the Wi-Fi, although these issues were resolved quickly in some cases. While some guests noted that the internet connection could be enhanced, others praised it as the best WiFi, reflecting a mixed overall impression of the hotel's connectivity.

Pool
The SureStay Hotel by Best Western Grants has received mixed reviews regarding its indoor pool and hot tub facilities. While some guests have appreciated the presence of an indoor pool, noting its appeal for relaxation, the majority of reviews reflect ongoing maintenance issues. The pool and hot tub have frequently been closed for repairs or renovation, causing disappointment among visitors who had anticipated using these amenities during their stay. There are mentions of a warm jacuzzi, but the pool itself has occasionally been described as too cold for comfort. It seems that while the pool area is a promising feature, there are reliability and maintenance concerns affecting guest satisfaction. Nevertheless, when operational, the indoor setting of the pool adds value to the hotel experience, providing guests with a pleasant option for unwinding. For guests seeking aquatic leisure, there is a possibility to swim at the nearby Best Western Hotel due to the renovations at SureStay.

3 Star
Nestled in a quiet location, SureStay Hotel by Best Western Grants delivers a commendable experience for travelers seeking budget-friendly accommodation. Although some may consider it more of a motel due to its exterior design, this revamped older building provides a comfortable stay for guests. The hotel excels in cleanliness and quality, ensuring an exceptionally maintained environment.

Guests frequently highlight the very good breakfast, which adds value to their stay. The property offers a reasonable and comfortable experience for those on a budget, making it a solid choice for quick overnights or even a few days' stay. The staff is noted for their helpfulness, readily accommodating adjustments to check-out times.

Overall, visitors can anticipate good service and great value with rates that pleasantly surprise, offering higher quality than one might expect at this price point. Ideal for travelers desiring a quiet and restful stay, SureStay Hotel effectively serves its purpose as a cost-effective option.

Dog Friendly
SureStay Hotel by Best Western Grants is recognized for its pet-friendly atmosphere, making it an appealing choice for travelers with pets. Guests appreciate the hotel's accommodating nature, particularly highlighting the reasonable charges for pets and the comfort in both on-site and off-site locations. The hotel successfully balances its welcoming approach towards pets, with patrons noting a sense of safety while traveling with both children and pets. The environment appears peaceful, as guests observe that while other pets are present, noise disturbances are minimal. This establishment is particularly praised for being a good facility for pet owners, whether traveling with dogs or even ESA cats. However, attention to maintaining cleanliness, especially concerning waste management, could enhance the experience further. Overall, it offers a reassuring haven for those journeying with their four-legged companions.


Yes, SureStay Hotel by Best Western Grants has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at SureStay Hotel by Best Western Grants.

Yes, SureStay Hotel by Best Western Grants welcomes dogs.

No, parking facilities aren't available at SureStay Hotel by Best Western Grants.

No, SureStay Hotel by Best Western Grants doesn't have a gym.

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