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Summary of reviewsThe Best Western Gold Country Inn, located between Grass Valley and Nevada City, offers an ideal blend of affordability and a prime location, making it a favored base for exploring the area's picturesque beauty. The hotel is conveniently situated near shopping options and minutes from the freeway, yet remains tranquil and serene amid the beautiful scenery of trees and mountains. Guests appreciate the safe and accessible parking and consistently commend the exceptional location as perfect for both exploration and relaxation.
Breakfast at the hotel is frequently praised, often exceeding expectations with its variety and availability of hot food. Guests appreciate the attentive staff who ensure the breakfast is well-stocked, and many highlight the inclusion of fresh fruit and friendly service as enhancements to the experience. Despite minor feedback about the breakfast room's size and cleanliness, the meal remains a highlight for many visitors.
Rooms at the Best Western Gold Country Inn are generally noted for their spaciousness and effective insulation, providing a quiet and comfortable stay. Beds receive considerable praise for their comfort, aiding restful sleep, and clean rooms with new amenities further enhance the experience. However, some inconsistencies have been noted regarding room cleanliness and maintenance, with occasional issues such as unpleasant odors and outdated aesthetics needing improvement. Attention to these details, along with transparency in room allocation and pricing, could elevate guest satisfaction consistently.
The hotel's staff contributes significantly to positive guest experiences. The front desk personnel, recognized for their courtesy and professionalism, enhance the welcoming atmosphere at the hotel. Positive interactions with the staff, combined with good breakfast options, leave a lasting impression on many guests.
Overall, the Best Western Gold Country Inn is appreciated for its excellent location, comfortable accommodations, and friendly service, though attention to cleanliness consistency and room maintenance would further enhance the guest experience. Show more
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Categories
Family Friendly Hotel
This inn offers family-friendly accommodations with a pool and complimentary breakfast. Its location in Grass Valley provides convenient access to local attractions and activities.
Accessible Hotel
This hotel offers comprehensive accessibility features, including marked accessible parking spaces with van access, wheelchair-accommodating entrance doors, and accessible routes to public areas such as the lobby, breakfast counter, exercise facility, and pool with a lift. Accessible guest bathrooms feature clear floor space for wheelchair turning, grab bars, accessible wash basins with clearance, and insulated plumbing. Roll-in showers with adjustable height wands and transfer tub seats are available. The hotel also provides TTY capabilities, visual fire alarms, and visual notification devices for door knocks and telephone calls. Wheelchairs are available on site.
3-Star Hotel
This hotel offers a reliable and comfortable stay with essential amenities. It includes free breakfast, a pool, and well-maintained rooms, making it a good choice for budget-conscious travelers.
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Room Types
King Room - Non-SmokingThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer.
Queen Suite - Non-SmokingThe spacious suite features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This suite provides a TV with cable channels. The unit has 2 beds.
Queen Room - Disability Access/Non-SmokingThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer.
King Room-Disabilty Access/Non-SmokingThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room features a TV with cable channels.
Queen Room - Non-SmokingThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room provides a TV with cable channels.
Queen Room with Two Queen BedsThe spacious double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a bath or a shower and a hairdryer.
King Room - Non-SmokingThe spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath or a shower and a hairdryer.
Guest Reviews
7.0
Good
Location
Nestled between Grass Valley and Nevada City, the Best Western Gold Country Inn offers a winning combination of affordability and prime location. Guests consistently praise its convenient positioning, just minutes from the freeway, making it an ideal base for exploring the picturesque surroundings. The hotel is conveniently close to various shopping options, providing easy access to essentials without sacrificing tranquility. The surrounding area is described as beautiful, dotted with trees and mountains, enhancing the rustic charm of the location. With safe and accessible parking, visitors find the hotel's location superb, the perfect spot to unwind and enjoy the serene environment. Whether aiming to explore local attractions or simply enjoy the quiet, this inn offers an optimal retreat consistent with excellence in location.
Breakfast
The breakfast experience at the Best Western Gold Country Inn receives generally positive feedback from guests, frequently exceeding expectations. Most reviews highlight the breakfast as being good, sufficient, and featuring a variety of options. Guests appreciate the availability of hot food, noting it as a bonus, and the staff are commended for keeping the breakfast well-stocked and replenished. Fresh fruit and the friendliness of the staff further enhance the breakfast experience. However, some reviews point out that the breakfast room could be too small to accommodate all guests comfortably, and there are occasional mentions of the dining area's cleanliness. Despite these minor issues, the breakfast is commonly described as a highlight of the stay, with several guests using terms like great and fantastic to describe it.
Rooms
Guests at the Best Western Gold Country Inn have had varied experiences with the hotel rooms, though many highlight positive aspects. Rooms are frequently appreciated for their spaciousness and effective insulation, providing a quiet and comfortable stay. Beds are repeatedly noted for their comfort, making for restful nights. Some suites even feature two separate rooms with queen beds, appealing to families and groups.
Cleanliness is praised in several instances, with many guests finding their rooms to be very clean and equipped with new amenities. However, there are inconsistencies, as some guests encountered rooms that were dirty or had a lingering unpleasant odor, with specific complaints of stale perfume, cat urine, and cigarette smoke.
There are comments on elements that could use improvement, such as small bathrooms, short toilets, dusty linens, and non-functional in-room coffee makers. Maintenance issues were mentioned, like doors that do not close properly and a refrigerator not cleaned thoroughly. The aesthetic of the rooms appears dated, with some areas of the hotel needing renovation.
Some guests also shared concerns about room allocation and pricing discrepancies, suggesting the need for more transparency and attentive service. Overall, while many find their stay at Best Western Gold Country Inn enjoyable, there are clearly areas that could be enhanced to ensure a consistently pleasant experience for all guests.
Beds
The reviews for the beds at Best Western Gold Country Inn indicate a generally positive experience among guests. The prevalent sentiment is that the beds are comfortable, contributing to a restful night's sleep. Several reviews highlight the comfort of the beds as a notable feature, with mentions of rooms having separate sleeping areas equipped with televisions, enhancing the overall stay. Despite some isolated comments regarding beds being a bit hard or having issues with mattress springs, these concerns appear to be less frequent in the feedback. Complimentary aspects such as the clean rooms and plentiful breakfast complement the comfortable beds, making the hotel a good value choice for travelers.
Cleanliness
Nestled in a convenient location, the Best Western Gold Country Inn appears to leave a mixed impression regarding its cleanliness. On a positive note, many guests highlighted the very clean rooms and appreciated the new equipment provided. The hotel was commended for its space, with the handicapped room being particularly accommodating, and guests consistently praised the friendly nature of the front desk staff, who evidently made a lasting impression.
However, there are notable concerns that merit attention. Some guests encountered cleanliness issues, with reports of rooms not cleaned upon arrival and unpleasant odors. There were mentions of specific maintenance problems such as clogged sinks and unfinished bathroom repairs. The overall property environment and certain amenities, such as the availability of parking and room layout, were also points of dissatisfaction for a few visitors.
While the overall cleanliness received praise from some, it appears that consistent room upkeep and attention to detail would enhance the guest experience at this hotel.
Staff
Travelers visiting the Best Western Gold Country Inn can generally expect to be greeted by a kind and helpful staff that contributes positively to their stay. Many guests have praised the politeness and excellent service offered by the team, particularly highlighting the courtesy of the front desk personnel during both check-in and check-out. The staff members are known for their friendliness and service orientation, consistently enhancing the overall experience with their pleasant demeanor.
Despite occasional hiccups with attentiveness in the morning at the breakfast area, visitors have frequently noted the cleanliness and orderliness of common spaces, including the lobby. These positive interactions with the team, combined with good breakfast options, have left a lasting impression on guests, who appreciate the warmth and professionalism exhibited during their visit.
Yes, Best Western Gold Country Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Gold Country Inn.
Yes, Best Western Gold Country Inn welcomes dogs.
No, parking facilities aren't available at Best Western Gold Country Inn.
No, Best Western Gold Country Inn doesn't have a gym.