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Summary of reviewsThe Prom Hotel in Great Yarmouth consistently receives positive reviews for its prime seaside location, exceptional service, and quality accommodations. Guests appreciate the hotel’s proximity to main attractions, beaches, shops, and restaurants, making it a convenient base for exploration. The hotel environment is clean and well-maintained, enhancing the overall guest experience.
The dining options, particularly the breakfast, are frequently praised for their variety and quality. The extensive breakfast selection, including the popular Full English option, receives high marks for its delicious taste and generous servings. The dining areas provide a welcoming setting where attentive staff contribute to a pleasant start to the day. Though dinner reviews are generally favorable, some guests mention occasional inconsistencies in the quality of evening meals.
Rooms at the Prom Hotel are notable for their spaciousness, cleanliness, and modern amenities. Guests often highlight the stunning sea views available from certain rooms, and the comfort of the beds with good quality linens and spacious arrangements further add to the overall satisfaction. While a few comments suggest some rooms might benefit from updates, the majority of reviews commend the high standard of accommodation, reinforced by the friendly and attentive service from the staff.
The hotel staff receive unanimous praise for their exceptional service and warm hospitality, with particular commendations directed at the reception and bar teams. Guests frequently feel valued and at home due to the staff’s attentiveness and helpfulness, enhancing their overall stay.
In summary, the Prom Hotel emerges as a highly recommended choice for travelers seeking comfort, excellent service, and a superb location in Great Yarmouth. Show more
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Categories
Inn near Nightlife Spots
This inn is located on Marine Parade in Great Yarmouth, placing it near numerous bars and clubs. The seafront location is ideal for accessing the area's nightlife.
4-Star Inn
This 4-star hotel is located on Great Yarmouth's Golden Mile. It offers beautifully decorated bedrooms. The hotel has a spacious Mermaid Bar and an elegant Green Room for breakfast, weddings and business meetings.
Inn with Free Wi-Fi
Accessible Inn
Inn with Gym
Small Inn
Room Types
Deluxe Room with Sea ViewSpacious room with a king-size bed and sea views.
Please note all sea views do not have a balcony.
Family RoomThis room sleeps 5. One bedroom consists of a double + a single bed, the adjoining bedroom has 2 single beds. Both rooms have their own bathroom.
Super Deluxe Double room with Sea viewThe deluxe double room features a queen size bed, tea/coffee making facilities, flat-screen TV, air-conditioning and walk-in shower with spa bath.
Please note all sea views do not have a balcony.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Deluxe Triple RoomThis triple room features a tea/coffee maker, electric kettle and air conditioning.
Please note, this room is located above the bar and noise is possible during peak periods.
Superior SuiteProviding free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV, a tea and coffee maker, a seating area, a wardrobe as well as sea views. The unit offers 1 bed.
Deluxe Double RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.
Economy Double RoomPlease note, this room is currently under refurbishment and as a result does not have air conditioning currently.
Standard Double RoomThe double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
Standard Single RoomThe single room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This single room has a wardrobe, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.
Deluxe Family RoomThe spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This family room features a wardrobe, a carpeted floor, flat-screen TV, as well as chocolate for guests. The unit offers 2 beds.
Two-Bedroom SuiteThe air-conditioned suite has 2 bedrooms and 2 bathrooms with a bath or a shower and a hairdryer. This suite features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.
Triple Room with Sea ViewThis triple room features a balcony, tea/coffee maker and electric kettle.
Please note, this room is located above the bar and noise is possible during peak periods.
Guest Reviews
8.7
Very Good
Location
The Prom Hotel boasts a prime location in Great Yarmouth, consistently praised for its proximity to both the coastline and the town's main attractions. Situated right on the sea front, the hotel provides easy access to the beach, promenade, shops, restaurants, and popular amusements. Its central position ensures guests are close to everything, making it an ideal choice for those looking to explore the area. Guests repeatedly highlight the convenience of being near all amenities and the beautiful views from the hotel windows. Whether visiting for leisure or to be near family, the location proves to be perfect for various purposes. The hotel's clean environment and attentive staff further enhance the experience, solidifying its reputation as a great place to stay in this vibrant seaside town.
Breakfast
The breakfast experience at Prom Hotel consistently leaves guests impressed with its variety and quality. Offering an extensive selection, guests find themselves spoiled for choice with both hot and cold options available to start their day. The Full English breakfast is particularly popular among visitors, praised for its delicious taste and generous servings. The breakfast buffet is well-regarded for its freshness and diverse offerings, ensuring there is something for everyone.
Guests frequently commend the friendly and attentive service from the staff, who contribute to a pleasant and welcoming dining experience. The dining rooms, whether referred to as the green room or the bistro, provide a comfortable setting to enjoy the morning meal.
While some guests mention a desire for a proper fresh fruit salad, the overall consensus is overwhelmingly positive, with breakfast often described as excellent, fabulous, and in some cases, amazing. The hotel seems to have mastered the art of morning hospitality, making it a highlight of their stay, with many satisfied patrons energized for the day ahead after enjoying the delightful breakfast at Prom Hotel.
Dinner
Prom Hotel boasts a dining experience that has generally received a warm reception from guests. The property's dining options include The Old Bistro pub, located on the ground floor, which is known for serving delicious evening meals amidst pleasant decor. The main bar is another venue praised for offering great meals throughout the day, providing good value and an excellent breakfast selection with plenty of variety.
Guests frequently commend the food quality, describing it as very good, lovely, and amazing. Both the lunch and dinner services are highlighted for serving great meals. Furthermore, the staff contribute significantly to the positive experience, being described as friendly and accommodating, even during busy periods. Their attentiveness extends beyond the dining experience, with particular praise for the reception team.
However, some guests have noted inconsistency in the quality of evening meals compared to previous visits, with occasional remarks about specific dishes not meeting expectations, such as overly salty Singapore Noodles. Despite these few criticisms, the overall feedback about the culinary offerings at Prom Hotel remains favorable, combining good food with attentive service in an attractive setting.
Rooms
Prom Hotel has garnered positive remarks for its remarkable rooms, which consistently impress guests with their spaciousness and cleanliness. The family rooms and suites are particularly notable, offering ample space and comfort for larger groups. Many guests appreciate the modern touches in the newly renovated rooms and spacious bathrooms. A recurring highlight is the stunning sea views from rooms with balconies, enhancing the overall experience.
Visitors frequently mention the high standard of cleanliness and the comfort of the beds, ensuring a restful stay. The rooms are well-equipped, providing everything needed for a hassle-free visit. Guests also find the hotel's location and the excellent quality of linens and towels to be commendable.
Despite minor observations of some rooms feeling slightly dated, the overall sentiment is overwhelmingly positive, with the attentive and friendly staff playing a significant role in enhancing the guest experience. For those seeking a memorable and comfortable stay, Prom Hotel emerges as a promising choice with its excellent room offerings and high standards of hospitality.
Beds
Visitors to the Prom Hotel frequently underscore the comfort of the beds, which seem to stand as a highlight of their stay. Many guests found the beds not only comfortable but also spacious, meeting or even exceeding their expectations during their visit. The double beds, in particular, receive praise for their comfort, often described as very comfortable with supportive pillows and good quality linen adding to the positive experience. While a few reviews noted some discomfort, suggesting the mattresses might need replacing, these seem to be in the minority. The general consensus celebrates the coziness and restful experience provided by the hotel beds, making them a significant contributor to a pleasant overnight stay. The hotel’s bed and bedding elements, along with other room comforts such as good shower facilities, play a key role in offering a satisfying accommodation experience for travelers.
Cleanliness
Prom Hotel impresses guests with its consistently high standards of cleanliness, earning accolades for its spotless and well-kept rooms. Visitors frequently comment on the modern yet comfortable design, contributing to an inviting and fresh atmosphere throughout the property. The hotel's strategic location is an added perk, allowing travelers easy access to local attractions while enjoying a pristine environment. While the vast majority of guests report a sparkling clean experience, a few have noted that some rooms could use updates and closer attention to detail, such as ensuring bins are emptied after each guest. Despite these isolated concerns, the overall cleanliness, modern amenities, and the welcoming disposition of the staff create a pleasant stay for most guests. The friendly and exceptional staff often contribute positively to the guest experience, complementing the hotel's clean and well-maintained setting.
Staff
At Prom Hotel, the staff consistently received high praise for their exceptional service and warm hospitality. From the moment guests arrived, they felt welcomed by a team described as friendly, helpful, and attentive. The reception staff, in particular, were noted for their politeness and professionalism, even during the busy bank holiday period. Guests frequently highlighted the team's ability to accommodate diverse needs, catering to both young children and elderly family members with equal care.
In addition to the excellent reception experience, the hotel and bar staff were also commended for their dedication to ensuring a pleasant stay. The positive atmosphere extended across various areas of the hotel, including the restaurant and bar, where the service was described as fantastic and knowledgeable. Overall, the staff's exceptional attention to detail and willingness to go above and beyond left a lasting impression, making guests feel genuinely valued and at home.
No, Prom Hotel doesn't have any pool.
No, a spa isn't available at Prom Hotel.
No, Prom Hotel doesn't allow dogs.
No, parking facilities aren't available at Prom Hotel.