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Summary of reviewsThe Carlton Hotel is celebrated for its prime location along the vibrant seafront in Great Yarmouth, offering guests easy access to the beach and local attractions. Free parking, complemented by friendly staff, enhances the convenience of exploring the area. The picturesque sea views provide a stunning backdrop for both family vacations and relaxing getaways, making the hotel a popular choice despite its somewhat dated architecture.
Guests often appreciate the buffet-style breakfast, highlighting its good value, variety, and range of choices—from typical English fare to continental options. Dinner at the hotel generally receives positive remarks, with the pre-order dinner menu praised for variety and presentation. The overall dining experience is further enriched by friendly waiting staff and entertainment, contributing to a pleasant atmosphere.
Rooms at The Carlton Hotel are typically spacious, clean, and featuring comfortable beds, with sea views that enhance the ambience. While the hotel would benefit from refurbishment, many guests find the quality and location offer a memorable stay. The hotel’s cleanliness varies, with generally clean rooms offset by some areas in need of attention. Nevertheless, the staff's helpfulness remains a strong positive aspect.
The Carlton Hotel creates a family-friendly environment, with policies that welcome pets, adding to its charm for visitors traveling with children and dogs. Its proximity to dog-friendly beaches is particularly appreciated, even as some restrictions in dining areas pose minor inconveniences.
Wi-Fi accessibility is strongest in communal spaces, with efforts underway to improve room connectivity. For nightlife enthusiasts, the hotel's location is ideal, though the architecture may not fully contain exterior noise, and safety measures at night could be more robust.
Overall, The Carlton Hotel is seen as a value-driven choice for budget-conscious visitors. With commendable service, compelling meal options, and a delightful seaside setting, it strikes a balance between affordability and aesthetic appeal, offering a pleasant stay for guests in Great Yarmouth. Show more
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Dog Friendly Hotel
This 3-star hotel is located on the beachfront, offering easy access to the beach for dog walks. It provides a welcoming atmosphere for pets and their owners. The hotel features a 24-hour front desk and free WiFi.
Hotel near Nightlife Spots
Located on Marine Parade in Great Yarmouth, this hotel offers easy access to the area's many bars and entertainment options. Marine Parade is a central location for nightlife.
3-Star Hotel
Located on Marine Parade in Great Yarmouth, this hotel offers a traditional seaside experience. Its location and standard amenities make it a reasonable choice for visitors to the area.
Family Friendly Hotel
Cheap Hotel
Room Types
Double RoomThis double room includes a seating area, TV and an electric kettle. The private bathroom comes with a bath or shower and hairdryer.
Twin RoomThis twin room includes a seating area, TV and an electric kettle. The private bathroom comes with a bath or shower and hairdryer.
Single RoomThis single room includes a seating area, TV and an electric kettle. The private bathroom comes with a bath or shower and hairdryer.
Double Room with Sea ViewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, a flat-screen TV, as well as sea views. The unit has 1 bed.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as sea views. The unit has 2 beds.
Twin Room with Sea ViewFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The twin room features a flat-screen TV, a wardrobe, an electric kettle, a carpeted floor as well as sea views. The unit has 2 beds.
Guest Reviews
7.1
Good
Location
Positioned on the vibrant seafront, The Carlton Hotel offers a prime location cherished by guests for its proximity to the beach and local attractions. Visitors rave about the convenience of a plethora of amenities being just a stone's throw away, while the stunning sea views add a picturesque touch to their stay. Free parking is a welcome bonus, making it easier for travelers to explore the area without hassle. The hotel is also noted for its excellent value for money, especially highlighted by the comfort of the rooms and the friendliness of the staff. Ideal for both family vacations and relaxing getaways, The Carlton Hotel's location not only facilitates easy access to Great Yarmouth’s famous pier and amusements but also provides a cozy retreat after a day of exploration. Although the building may show signs of its age, the benefits of its location outweigh the drawbacks for many, making it a popular choice for those looking to enjoy all the seaside town has to offer.
Breakfast
The breakfast experience at The Carlton Hotel offers a mixed bag of reviews, with some guests expressing delight and others finding it lacking. On the positive side, many guests appreciated the buffet-style breakfast, noting it provided good value for money and a broad variety of options including both typical English breakfast and continental choices. The inclusion of museli, walnuts, cereals, pastries, and a range of teas and coffee pleased many visitors. The convenient buffet setup and plentiful food attract praise, with several guests highlighting the breakfast as excellent or fantastic, especially considering the hotel's star rating.
However, not all feedback reflects this satisfaction. There were significant complaints about the quality and availability of the breakfast, with reports of the lack of pork products, dry or overcooked items, and occasional issues with replenishing key components like eggs and orange juice. Some guests noted an unsatisfactory change in the breakfast menu, limited choices, and concerns over cleanliness. A portion of guests also expressed disappointment with potential miscommunication or changes regarding the availability of breakfast, with some even having paid extra for a service not provided.
Overall, while breakfast at The Carlton Hotel seems to have satisfied many visitors, there remains room for improvement in consistency and service delivery to meet varied guest expectations.
Dinner
The Carlton Hotel presents a mixed dining experience, primarily focusing on positive aspects despite some limitations. Guests appreciated the overall quality of the food, often describing it as delicious and well-prepared. The hotel's pre-order dinner menu received praise for its variety and interesting options, with some noting that meals were presented beautifully and tasted lovely. The evening meals were often considered great value for money, with notable offers such as a three-course dinner at an attractive price point.
The service provided by the waiting staff contributed positively to the dining experience, with friendly staff enhancing the enjoyment of the stay. Some guests enjoyed entertainment which added to a pleasant atmosphere during dinner.
However, there were challenges, including limited options and times for meals, along with instances where guests found the portion sizes quite small. On occasion, dishes were noted for being repetitive or lacking atmosphere in the dining environment. The absence of a bar and a restaurant during certain times, as well as limited availability for hot meals, caused inconvenience for some visitors, prompting them to seek alternative dining options outside the hotel. Nonetheless, the overall food quality remained commendable, contributing to the value offered for evening meals.
Rooms
The Carlton Hotel offers a mixed experience when it comes to its rooms, but there are notable positives worth mentioning. Guests have found many of the rooms to be spacious, providing ample room to relax, especially those with impressive sea views adding to the overall ambience. The location of the hotel, right by the seafront, is frequently praised, offering a stunning backdrop for a memorable stay. Despite some dated aspects, many rooms are clean and the beds are often described as comfortable, assuring a good night's rest.
However, some aspects detract from these positives. The hotel is in need of refurbishment, with several reviews highlighting worn-out furnishings and outdated decor. Noise issues, particularly from neighboring rooms and external activities, are common complaints. While the hotel is undergoing some updates, other rooms remain in need of attention, affecting overall guest satisfaction. Additionally, cleaning standards vary, with reports of rooms not matching online photos. Despite these drawbacks, the combination of spaciousness and location makes The Carlton a decent choice for those seeking a scenic stay with basic comfort.
Beds
The Carlton Hotel receives mixed feedback from guests regarding its beds. Many reviewers find the beds comfortable, often describing them as big, clean, and fitted with crisp linen. The cozy bed experience is complemented by the warmth and cleanliness of the rooms. Several guests express satisfaction with the size and comfort of the beds, highlighting features such as a good firm mattress and cozy bedding. However, not all is rosy, as some guests report issues such as lumpy or hard mattresses that make sleeping uncomfortable. There are mentions of cleanliness issues, with instances of yellow-stained pillows and beds being linked together causing discomfort for guests expecting a double bed. While some mattresses reportedly provided firm support, others were criticized for being too soft, creaky, or lacking spring, resulting in poor sleep experiences. Overall, while the beds tend to provide comfort for many, there are significant instances of dissatisfaction that cannot be ignored.
Cleanliness
The Carlton Hotel presents a mixed picture when it comes to cleanliness. Many guests have reported their rooms as clean, comfortable, and boasting lovely views, while commending the friendliness and helpfulness of the staff. The hotel is described as very clean by several visitors, with fresh towels and linens provided. The hotel’s convenient location near the beach is another point in its favor, offering guests easy access to surrounding attractions.
However, other reviews paint a less favorable picture, noting that while some rooms are scrupulously clean, others suffer from cleanliness issues such as dust, dirt, and stained carpets. Common areas, such as hallways and communal spaces, have been highlighted as requiring attention, with some guests describing them as dated and in need of renovation. Additionally, the hotel has been said to have an overall musty smell, with occasional issues such as unclean bathroom fixtures and creaky floors.
Overall, while The Carlton Hotel offers a comfortable and clean stay for some, the inconsistencies in cleanliness and maintenance can impact the experience for others. The friendliness of the staff and the hotel's prime location continue to be strong positive aspects noted by guests.
Staff
The Carlton Hotel's staff is a standout feature for many guests, consistently earning praise for their friendliness and helpfulness. Guests describe encounters with receptionists and other staff members as welcoming, accommodating, and attentive, often noting the excellent customer service provided throughout their stay. The reception staff, in particular, are highlighted for their warm interactions and helpfulness. Despite some mixed reviews regarding staff attentiveness and occasional lapses in service, the majority of feedback emphasizes the staff's dedication to enhancing the guest experience. Their friendly demeanor and willingness to assist with any issues play a significant role in making The Carlton Hotel a pleasant place to stay. Overall, the staff's exceptional service is frequently regarded as one of the hotel's key attractions.
Wi-Fi
The Carlton Hotel's Wi-Fi experience varies based on location within the establishment. Guests frequently highlight that the Wi-Fi, when available, performs admirably with some describing it as superbly fast and reliable, especially when accessed on the ground floor or in the reception area. However, there are challenges regarding connectivity in the rooms, as Wi-Fi is not provided in these areas, restricting internet usage to communal spaces. Some visitors report intermittent connections and occasional drops, though hotel staff have acknowledged the situation and are actively working on improvements. For those who prioritize uninterrupted internet access, keeping these considerations in mind may enhance their stay.
Family
The Carlton Hotel offers a family-friendly environment that appeals to those traveling with kids and pets. While the hotel shows signs of wear, it compensates with a prime location near a variety of seaside activities, making it an ideal choice for a memorable family holiday. Guests appreciate the dog-friendly policies, although it's worth noting that dogs are restricted to guest rooms. The staff is praised for their helpfulness and teamwork, ensuring families feel welcome and supported during their stay. The hotel provides good parking options, particularly beneficial for families, and the buffet-style breakfast receives positive remarks for its variety and quality. Although the rooms can be compact, they are generally clean and functional. Despite some minor inconveniences like limited family rooms and centralized heating, The Carlton Hotel stands out for accommodating families and offering a pleasant stay by the seaside.
Nightlife
The Carlton Hotel offers a prime location for those seeking easy access to nightlife, with the convenience of various entertainment options nearby. However, potential guests should be aware of some challenges regarding noise levels, owing to the hotel’s old architecture that may not fully contain the sounds from below. Nightly entertainment within the hotel comes with mixed reviews; while the performances themselves receive praise for being a delightful surprise, they can contribute to noise reaching the rooms located above the entertainment areas. The absence of a bar selling alcohol within the hotel may require guests to adjust their expectations and possibly make alternative arrangements for drinks. Additionally, security measures at night have been noted to be less robust, which might be a consideration for some visitors. Overall, guests can expect an eventful nightlife scene in close proximity, but with certain trade-offs in terms of noise and amenities.
3 Star
The Carlton Hotel, nestled on the beachfront in Great Yarmouth, certainly holds a charm for travelers seeking a convenient location at a reasonable price. Its prime position offers easy access to nearby amenities and even provides the benefit of free street parking right outside. Guests frequently praise the hotel for its exceptional breakfast offerings, which are particularly delightful considering the three-star rating. The staff receives commendations for their friendly service, contributing to the overall value for money the hotel provides.
While the room decor might evoke a nostalgic feel reminiscent of the 60s, guests find the accommodation clean and comfortable. Though there are hints of wear and a need for some modernization, the overall stay remains satisfactory for many, especially given the cost. The three-course evening meal stands out for its great value, further enhancing the hotel’s appeal.
Despite some criticisms regarding soundproofing and room features, the Carlton Hotel manages to deliver a pleasant experience, particularly for those prioritizing location and affordability over luxury. With its blend of commendable service, seaside proximity, and enticing meal options, it makes an agreeable choice for budget-conscious visitors to Great Yarmouth.
Dog Friendly
The Carlton Hotel offers a highly praised dog-friendly environment, characterized by its excellent location near the beach, which is ideal for pet owners. Guests appreciate the hotel's pet-friendly policy, which allows dogs to stay with them in their rooms, and the staff is noted for being friendly and accommodating. Many reviews highlight the hotel's proximity to dog-friendly beaches, making it a convenient choice for those looking to enjoy seaside activities with their pets. While the accommodations are described as spacious with lovely views, some feedback suggests that the hotel's décor could benefit from updates. Additionally, while dogs are welcomed, there are some limitations—such as restrictions in the dining areas—which some guests found limiting. An extra fee is charged for pets, which some guests felt was on the higher side. Despite this, the overall sentiment is positive, with guests valuing the combination of location, friendly service, and pet accommodations.
No, The Carlton Hotel doesn't have any pool.
No, a spa isn't available at The Carlton Hotel.
Yes, The Carlton Hotel welcomes dogs.
No, parking facilities aren't available at The Carlton Hotel.