The Dolphin Hotel

Great Yarmouth 52.59993300, 1.73376500 , 14-15 Albert Square 14-15 Albert Square (Show on Map)


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe Dolphin Hotel in Great Yarmouth has received significant acclaim across various aspects, particularly for its enviable location, family-friendly environment and welcoming staff. Guests frequently highlight the hotel's proximity to the seafront, beach and prominent attractions like Wellington Pier and the Pleasure Beach. With easy access to the town center, restaurants, shops and theaters, the hotel's locale proves immensely convenient for a beachside getaway or leisurely exploration.

The breakfast, although receiving mixed reviews, is generally appreciated for its taste and variety. Many valued the all-you-can-eat option and praised the chef's efforts. Nevertheless, there were notable complaints about the inconsistency in availability and quality with some feeling it did not meet their expectations.

Accommodation-wise, The Dolphin Hotel offers clean, spacious and comfortable rooms, albeit dated and in need of renovations. The cleanliness of rooms and fresh linens was often commended, but issues like worn-out furniture, broken fixtures and limited power sockets detracted from the experience. Despite these flaws, many guests enjoyed a restful sleep due to the comfortable beds and quiet surroundings.

The hotel's staff stands out for their friendliness and helpfulness. Key team members, especially receptionists, are frequently praised for their exceptional service, making guests feel welcomed and ensuring a pleasant stay. The staff's dedication significantly contributes to the overall positive experience.

When it comes to parking, the hotel provides various free options, though availability can be limited and challenging. This is especially true for guests with disability needs, who found parking conditions less than ideal.

Families particularly enjoy staying at The Dolphin Hotel, benefiting from the large, comfortable rooms and ample activities for children. Extra services like providing additional beds and towels add to the convenience, making the hotel a commendable choice for family vacations. However, some families noted occasional space constraints and less friendly environments near family rooms.

Dog owners also find the hotel accommodating with staff making extra efforts to ensure dogs feel welcome. Despite occasional noise that might unsettle pets, the overall dog-friendly atmosphere is well-received.

Finally, the free WiFi service at The Dolphin Hotel has received mixed feedback. Some guests reported good connectivity, but many others experienced significant challenges with unstable or unreliable connections, indicating a need for improvement in this area.

In summary, The Dolphin Hotel offers a blend of convenience, family-friendliness and warm hospitality, making it a popular choice for travelers looking to explore Great Yarmouth. While there are areas needing improvement, particularly in terms of maintenance and breakfast consistency, the hotel's prime location and exceptional staff make for an overall positive stay.
Show more
Categories
Dog Friendly Hotel

Hotel with Free Wi-Fi

Cheap Hotel

Small Hotel

Room Types
Standard Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

Twin Room with Private Bathroom This twin room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Standard Triple Room This triple room features a tea and coffee maker, heating and a TV with cable channels.

Standard Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 3 beds.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

Guest Reviews
Location
The Dolphin Hotel boasts an enviable location that consistently receives praise from its guests. Nestled just a short stroll from the Great Yarmouth seafront, it offers easy access to a myriad of attractions. Guests appreciate being within walking distance of the beach, the main strip and iconic spots like the Wellington Pier and the Pleasure Beach. The proximity to the town center, restaurants and local amenities, such as shops and theaters, further enhances its appeal.

The hotel's locale is especially convenient for those attending nearby events or looking to explore the bustling seafront. Despite the occasional mention of being just satisfactory, the consensus highlights the spot's convenience and charm. The surrounding attractions, including the beach, amusements and bus stops, are all within a comfortable walking distance, which adds to the overall experience. Additionally, the ease of check-in and free parking options are often noted as added perks.

Overall, The Dolphin Hotel stands out as a well-positioned establishment, perfectly suited for a beachside escape or a leisurely exploration of Great Yarmouth's lively offerings.

Breakfast
The breakfast experience at The Dolphin Hotel received mixed reviews from guests. On the positive side, many guests praised the breakfast for being good, very tasty and offering a nice choice with some noting that the breakfast buffet exceeded expectations compared to other places. Several guests appreciated the all-you-can-eat option for £9, describing the meal as lovely, decent and well presented. The chef received compliments for delivering an amazing breakfast experience and for some, it was the best part of their stay.

However, there were also notable grievances. Some guests were disappointed as there was no breakfast available and others mentioned that the breakfast was not up to standard with complaints about moldy bread and insufficient variety, especially for vegetarians. There were also concerns regarding the breakfast's cost with a few guests feeling that £9 per person was too expensive, particularly when the selection didn't meet expectations. Overall, while many guests enjoyed their breakfast, others felt that improvements were needed regarding availability, quality and value for money.

Rooms
The rooms at The Dolphin Hotel exhibit a range of experiences from guests, generally highlighting the cleanliness, comfort and spaciousness of the accommodations. Many visitors appreciated the clean and tidy environment, noting that rooms were equipped with fresh sheets and toiletries. The bathrooms, often described as sparkling and massive, contributed positively to their stay.

Several reviewers commended the room sizes, calling them big, massive and airy. The room layout was often mentioned as perfect, providing a comfortable and well-organized living space. Guests also found the staff at reception to be very welcoming, adding to the overall positive atmosphere of the hotel.

However, there are consistent mentions of the hotel being dated and in need of renovations. Some rooms were described as tatty with worn-out furniture and fixtures that required updating. Issues such as broken windows, dirty carpets, stains and leaking ceilings were noted, detracting from the overall experience.

While some rooms did not match advertised standards, others were described as lovely, quiet and fresh. Another recurrent issue was the limited availability of power sockets, causing inconvenience for guests. Despite these drawbacks, many guests reported having a good sleep and rest, attributing this to the comfortable beds and quiet environment.

In summary, The Dolphin Hotel offers clean, spacious and comfortable rooms, though it suffers from some maintenance issues and outdated decor. The welcoming staff and overall hotel cleanliness make it a viable option, especially for those who can overlook the need for updates and minor inconveniences.

Beds
At The Dolphin Hotel, guests have shared varying experiences regarding the beds. Positive feedback highlights comfortable, large and clean beds. Many found the beds to be soft and cozy, describing them as super comfy and good sized. The rooms are spacious, further enhancing the experience for some guests.

However, there are several critiques that highlight an inconsistency in the quality of the beds. Multiple reviews mention that some beds felt old, worn and uncomfortable with issues like hard pillows, lumpy mattresses and the sensation of springiness detracting from the comfort. A few guests noted that the double beds were formed by pushing two singles together, which was less than ideal. Despite a fair share of commendations on the bed's comfort, there are recurring mentions of beds being cheaply constructed and not meeting expectations of a restful night's sleep.

Cleanliness
The Dolphin Hotel's reviews present a mixed picture of cleanliness and maintenance. On the positive side, guests frequently praised the cleanliness of their rooms, describing them as clean, very clean and even sparkling in some instances. The hotel also received commendations for its spacious rooms and clean white linen, which left a good impression on several visitors.

However, the hotel seems to struggle with consistency in its upkeep. Numerous guests pointed out issues such as griminess, dated decor and general shabbiness. Specific problems included dirty carpets with stains, bathrooms that were not cleaned properly and even structural issues such as cracked windows and rotten bath panels. Instances of cleanliness lapses were also noted, such as unclean rooms, dusty environments and dirty remote controls.

In summary, while some guests found their rooms to be clean and tidy, many others encountered various maintenance and cleanliness issues that detracted from their stay. The Dolphin Hotel appears to have potential, but it needs more focused attention on cleanliness and upkeep to meet guest expectations consistently.

Staff
The Dolphin Hotel boasts an exceptionally friendly and welcoming staff, frequently noted by guests for their helpfulness and approachable nature. Many visitors specifically appreciated Jackie on reception and praised other team members like Cameron and Becky for their outstanding service. The receptionists, front-of-house and catering staff have left a positive impression on guests, often going the extra mile to ensure a pleasant stay, such as accommodating additional requests and being especially kind to children.

Despite some occasional mentions of unhelpful or hard-to-find staff, the overall consensus remains highly positive. Guests highlighted the staff's attentiveness, politeness and their genuine effort to assist with any issues. 24-hour bar service and thoughtful interactions have further added to the favorable experience. The dedication and friendliness of the staff are seen as standout features of the hotel, contributing significantly to guests' satisfaction and likelihood to return.

Wi-Fi
The Dolphin Hotel offers an experience that has received mixed feedback regarding its WiFi services. While some guests have highlighted positive aspects, noting that the WiFi was great in certain instances, others have experienced significant challenges. Issues such as poor WiFi connectivity, unstable connectivity and unreliable Wi-Fi connections have been frequently pointed out. Some guests even reported the complete absence of WiFi in the hotel, making it difficult for them to stay connected. Troubles with connectivity and Wi-Fi drop issues were common and these problems were compounded by occasional inconsistencies with remote controls and TV functionality. Overall, the WiFi experience at The Dolphin Hotel appears to be inconsistent, suggesting potential room for improvement in this area.

Parking
The Dolphin Hotel offers several parking options to its guests, including onsite parking and free on-road parking for unlimited time, although availability can be limited. The hotel also provides the possibility of booking private parking, which is convenient for those looking to ensure a space. Some guests appreciated the free parking and felt it was a bonus.

However, parking can be somewhat challenging at times. It's often described as limited and tricky with a first-come, first-served system for street parking. Some guests found it difficult to find a parking space, particularly those with disability needs, mentioning that parking was a nightmare and not as advertised. There's no allocated or designated parking and more facilities are needed to accommodate all visitors.

For those looking to drop off their luggage, there seemed to be some communication issues, as one guest was unable to leave their bag even after prior confirmation. Overall, while free parking is a significant plus, potential guests might need to consider the limited availability when planning their stay.

Family
Families who have stayed at The Dolphin Hotel have frequently enjoyed their time, particularly praising the family-friendly environment. The children's activities and the pool have been popular with younger guests, providing ample entertainment. The hotel offers large family rooms, some with garden views and these rooms typically come equipped with a single and queen bed setup, accommodating families comfortably. Additional convenience was noted with services such as making extra beds and providing extra towels and sheets.

While most reviews highlight a positive experience, a couple of comments pointed to issues such as family-space constraints and occasional unfriendly environments adjacent to family rooms. Despite these minor drawbacks, the majority of families were very pleased with their stay, appreciating amenities like the family-friendly bar and a breakfast that catered to all. The location of the hotel was also noted as extremely convenient for family activities. Overall, The Dolphin Hotel successfully caters to family needs, making it a commendable choice for travelers with children.

Accessible
The Dolphin Hotel offers some accessibility features such as onsite parking with two disabled bays and a stair lift down to the restaurant. However, several guests noted significant challenges for those with disabilities, particularly due to the lack of an elevator. This makes it difficult for elderly or disabled guests to access upper floors and navigate the premises. Additionally, some guests found it challenging to locate the designated disabled parking spots. Overall, while there are some accessible features, the absence of a lift and other crucial facilities may make it less accommodating for disabled guests.

Dog Friendly
The Dolphin Hotel is highly regarded for its dog-friendly environment, welcoming guests with pets warmly. Visitors appreciated being able to bring their dogs and noted that the hotel staff made a fuss of their furry companions, ensuring they felt special. The overall atmosphere is accommodating for pets with dogs being accepted without any hassle. Though there were mentions of occasional noise that unsettled some dogs, the majority of feedback highlights the hotel's open attitude towards pets and its efforts to create a comfortable stay for both dogs and their owners.


No, The Dolphin Hotel doesn't have any pool.

No, a spa isn't available at The Dolphin Hotel.

Yes, The Dolphin Hotel welcomes dogs.

No, parking facilities aren't available at The Dolphin Hotel.

No, The Dolphin Hotel doesn't have a gym.

Location Show Map
More Options
  • Guest House in Great Yarmouth

  • 9.6 Excellent

  • From $94

  • Hotel in Great Yarmouth

  • 8.9 Excellent

  • From $103

  • Guest House in Great Yarmouth

  • 9.3 Excellent

  • From $65

  • Hotel in Great Yarmouth

  • 8.9 Excellent

  • From $148



6,973,814

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ