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Summary of reviewsThe Mayfair Hotel garners high praise overall, primarily due to its excellent location. Its proximity to the beach, local shops and town center makes it an ideal choice for families, beachgoers and those on weekend getaways. Guests particularly appreciate the quiet yet accessible setting, complemented by the convenience of free parking. The area’s ambiance, clean accommodations and excellent value for money enhance the overall experience, making The Mayfair Hotel a preferred lodging option.
Though traditional breakfast is not served, the hotel provides various in-room amenities facilitating a self-catering breakfast experience, which has been positively received. Guests have access to fridges, toasters, plates and cutlery, allowing for a convenient and personalized meal experience.
Rooms at The Mayfair Hotel receive mixed reviews. While some guests praise the spaciousness, cleanliness and comfort of their accommodations, others note areas for improvement, particularly regarding maintenance and cleanliness. Despite this, the comfortable beds, clean decor and budget-friendly pricing lead to overall satisfaction among many guests. The pet-friendly policy, allowing guests to bring well-behaved pets without extra charges, is a significant plus, though there are occasional issues with pet odors and noise.
Cleanliness is another area with a mixed reception. While several guests commend the overall tidiness and regular cleaning, others report issues such as dirty carpets and bedding. Inconsistencies in cleanliness highlight the need for improved hygiene standards and regular maintenance to meet guest expectations.
The hotel staff receives high marks for their friendliness and helpfulness. Key staff members, like Karen and Wendy, are frequently praised for their excellent service, contributing significantly to a positive guest experience. The convenience of the remote check-in process is also well-received, though some guests express concerns about the lack of visible on-site staff.
Free Wi-Fi is commended for its speed and reliability, an essential feature for guests, despite occasional patchy coverage in some rooms.
Families find the hotel’s spacious rooms and proximity to local attractions appealing, though maintenance and cleanliness issues occasionally detract from the overall experience.
Despite some drawbacks, The Mayfair Hotel offers a comfortable, convenient stay with an excellent location and friendly staff, making it a solid choice for budget-conscious travelers and those looking for pet-friendly accommodations. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Small Hotel
Room Types
Apartment with ShowerFeaturing a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit offers 3 beds.
Deluxe Double Room with ShowerOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as heating. The unit has 1 bed.
Budget Double RoomThis double room is comprised of a flat-screen TV with cable channels and a shared bathroom. The unit has 1 bed.
Budget Single RoomThis single room includes a flat-screen TV with cable channels and a shared bathroom. The unit offers 1 bed.
Budget Double RoomThe unit has 1 bed.
Deluxe Double Room with Extra BedThe unit has 2 beds.
Guest Reviews
6.9
Rated
Location
The Mayfair Hotel boasts an enviable location that consistently receives praise from its guests. Situated a mere stone’s throw from the beach and conveniently near local shops, it offers easy walking distances to numerous attractions and amenities. The proximity to the seafront, featuring views of the pier and the Sea Life Centre, makes it an perfect choice for beachgoers and families with children. Guests appreciate the quiet area, yet find themselves close enough to the vibrant town center and Winter Gardens.
Aside from its stellar location, the hotel benefits from the convenience of free parking, making it a practical and stress-free choice for visitors. Additionally, the hotel area is noted for its pleasant ambiance with clean and comfortable accommodations enhancing the overall experience. Many reviewers highlight its excellent value for money, especially considering its prime seaside placement.
For those planning a short break or weekend getaway, The Mayfair Hotel’s central location caters to a variety of needs, from access to the casino and dining spots to the nearby funfair. In summary, the overwhelmingly positive feedback emphasizes that the great location of The Mayfair Hotel significantly enriches the guest experience, making it a favored lodging option in the area.
Breakfast
At The Mayfair Hotel, guests can find various amenities in their rooms that facilitate a self-catering breakfast experience. With conveniences such as a fridge, toaster, plates, bowls and cutlery, visitors are provided with the essentials to prepare their own meals. The inclusion of coffee, tea and other supplies offers an added layer of convenience and comfort. Although breakfast is not offered in the traditional sense and there are no kitchen or dining room facilities available, the thoughtful provision of these small extras has been appreciated by many staying at the hotel.
Dinner
The Mayfair Hotel offers a convenient option for those who appreciate dining in-room, complete with a mini kitchen work top and toaster to accommodate self-catering needs. Guests can bring their own food, making it easy to enjoy a personalized meal experience. Additionally, the availability of plates and Tupperware tubs of coffee and tea adds to the convenience. However, the cleanliness of the kitchen area has been a concern with reports of sticky glasses and chopping boards from previous use, as well as an overall greasy environment. Although the concept of an in-room dining setup is beneficial, attention to cleanliness and updated furnishings would enhance the overall experience. The hotel may not be the best choice for families with children, given some guests' lack of confidence in its child-friendliness.
Rooms
The rooms at The Mayfair Hotel provide a mixed bag of experiences for guests. Positively, many guests praised the spaciousness of certain rooms and apartments, some even describing their top-floor apartments as fantastic with their ample space and self-contained amenities including a kitchen and multiple bedrooms. Budget rooms, though small, were often noted for their cleanliness and having essential amenities such as a working TV, tea and coffee supplies, a refrigerator and fresh linens.
Positive reviews frequently highlighted the rooms' comfort with cozy beds, clean and updated decor and adequate facilities. Many guests found their rooms warm with useful additions like a microwave and a full-sized fridge. The value for money was also a key factor with several guests expressing satisfaction with the accommodations for the price they paid. Pet-friendliness and proximity to local attractions were also appreciated.
However, there were areas needing improvement. Many guests noted issues with cleanliness, such as dirty carpets, dusty areas and stained bedding or curtains. Maintenance problems, including broken showers, leaking toilets and rooms with musty or damp smells, were also reported. Noise from neighboring rooms and the need for refurbishment in some parts of the hotel were other common complaints. Additionally, some guests experienced less-than-ideal customer service with no staff available to address issues on-site.
All in all, while some rooms offer a pleasant and comfortable stay, others fall short regarding cleanliness and maintenance. The Mayfair Hotel seems to be a budget-friendly option, especially suitable for short stays if one manages to secure one of the better-maintained rooms.
Beds
The beds at The Mayfair Hotel received a mix of feedback, but the overall impression trends toward comfort. Many guests praised the beds as comfortable with several specifically describing them as very comfy or extremely comfortable. A few also noted that the beds were lovely and bright, cozy and clean, enhancing their sleep experience.
However, there were notable complaints. Some guests found the beds too hard or too soft, occasionally describing mattresses as thin, lumpy or dented. Issues with old or cheap mattresses were mentioned with some guests even reporting springs poking through or slats falling apart. Bedding cleanliness was another concern with a few reviews highlighting dirty sheets, hair on the bed and even bed bugs. Pillow quality also varied with some finding them uncomfortable.
Despite some negative remarks, the positive feedback suggests that many guests enjoyed a pleasant sleep at The Mayfair Hotel. Yet, the consistent mention of comfort issues and cleanliness concerns implies there may be room for improvement in maintaining bed quality and hygiene.
Cleanliness
The cleanliness of The Mayfair Hotel has received mixed reviews from guests. Despite some negative impressions, many guests found the hotel to be clean and tidy with frequent mentions of spotless rooms and well-vacuumed carpets. The staff's regular cleaning ensured a neat and hygienic environment with everything from the fresh linens to the clean shower being noted positively. Several reviews highlighted how the rooms, although budget-friendly, were very clean and comfortable. Guests appreciated the tidy appearance and the daily cleaning services that contributed to a clean and homely atmosphere.
However, not all reviews were favorable. Some guests encountered problems such as smelly and dirty rooms, stained carpets and unclean bathroom areas. Issues with mould, broken amenities and insufficient cleaning were noted frequently. A few guests also reported dirty bedding and towels, leftover food from previous visitors and a general lack of proper maintenance. These negative experiences were exacerbated by unpleasant odors, dusty surfaces and unhygienic conditions, especially concerning during the COVID pandemic.
In summary, while The Mayfair Hotel managed to impress several guests with its clean and well-kept rooms, there were significant concerns raised about inconsistency in cleanliness and upkeep. This highlights the need for potential improvements in maintaining higher standards of hygiene and regular refurbishment to match the expectations set by promotional materials.
Staff
Guest reviews of The Mayfair Hotel indicate a predominantly positive experience with the hotel staff. Guests consistently describe the staff as friendly, helpful and professional. Karen, in particular, is frequently mentioned and praised for her outstanding assistance and cheerful demeanor. Guests describe her as fantastic, very helpful and polite. Wendy also receives commendations for her friendly and supportive nature.
The hotel staff is noted for their accommodating and supportive behavior. Many guests mention that they appreciate the ease of remote check-ins, facilitated by the friendly staff, who were available over the phone and ready to assist promptly. The telephone check-in process is highlighted as smooth and hassle-free, contributing to a pleasant experience. Additionally, the owner is frequently described as polite and lovely, adding a personal touch to the stay.
However, the reviews reveal some concerns as well. Several guests did not encounter staff during their stay, which led to feelings of a lack of on-site presence and management. There were also instances of staff entering rooms unannounced and issues with the cleanliness of the rooms. Despite these concerns, the general sentiment towards the staff is one of warmth and appreciation, noting that they do their best to maintain a welcoming environment.
In summary, The Mayfair Hotel receives high marks for its friendly and helpful staff with particular praise for Karen and Wendy. Remote check-in processes are generally well-received, though some guests note the absence of visible staff and occasional management issues. Overall, the staff's efforts contribute significantly to a positive guest experience.
Wi-Fi
Guests of The Mayfair Hotel frequently commend the establishment for its good value for money and reliable, free Wi-Fi. Many describe the Wi-Fi connection as fast and excellent with coverage that reaches throughout the entire hotel, a significant plus for those who need stable internet for streaming services like Netflix. However, there are occasional mentions of patchy Wi-Fi and instances where it was not working in some rooms, indicating that while the overall quality is high, there might be variability. Despite these few concerns, the availability of free high-speed internet adds to the convenience and positive experience of staying at The Mayfair Hotel.
Family
The Mayfair Hotel presents a mixed bag for families, especially those traveling with children. On a positive note, the hotel is acknowledged for its family-friendly atmosphere. Guests have found the large rooms and the availability of apartments particularly suitable for families, offering plenty of space for everyone to spread out. It's situated conveniently close to the beach and various rides, which has been a hit with kids. The family rooms are vibrant and there is a commendable effort by the hotel staff to accommodate special needs, such as autistic children, making it a supportive environment.
However, several reviewers have highlighted areas that need improvement. Issues with cleanliness, such as stained couches, peeling wallpaper, dampness and dirty bedding, have been a concern for many. Some reported broken features like door handles, which could pose safety risks. These elements suggest that the establishment could benefit from some updates to its facilities.
In summary, while The Mayfair Hotel holds promise as a family-friendly destination with spacious accommodations and a good location for children’s activities, it does face significant challenges with maintenance and cleanliness that require attention to enhance the overall guest experience.
Dog Friendly
The Mayfair Hotel is a well-regarded option for travelers with pets, particularly dogs. Recognized as a pet-friendly establishment, it allows guests to bring well-behaved pets without incurring extra charges. Many visitors appreciate this policy, noting that it sets the hotel apart from others. This has made it possible for guests to meet some really cute dogs during their stay.
The staff at The Mayfair Hotel receive high marks for their friendliness and the rooms are typically noted to be clean and good value for the price. Several guests found the accommodations perfect for themselves and their dogs, ensuring a comfortable stay.
However, there are occasional drawbacks. Some guests mentioned issues with pet-related odors and dog hairs in the rooms. Noise disturbances from barking dogs have also been noted, though these incidents were managed by the hotel staff. Despite these minor issues, The Mayfair Hotel remains a popular choice for pet owners due to its welcoming atmosphere and lack of additional pet fees.
No, The Mayfair Hotel doesn't have any pool.
No, a spa isn't available at The Mayfair Hotel.
Yes, The Mayfair Hotel welcomes dogs.
No, parking facilities aren't available at The Mayfair Hotel.