Quality Inn & Suites Greenville - Haywood Mall
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Summary of reviewsQuality Inn & Suites Greenville - Haywood Mall is recognized for its prime location, offering convenient access to Haywood Mall, nearby restaurants, shopping centers and easy highway access. This makes it an excellent choice for both leisure and business travelers. Guests appreciate the comfortable beds, cleanliness of the rooms and helpful staff. The gym facilities and breakfast offerings are generally well-received, although some improvements in breakfast variety are suggested.
The breakfast receives mixed reviews with many praising the variety and taste, while others highlight the inconsistency in hot food options and suggest improving restocking and extending breakfast hours. Rooms are largely described as clean, spacious and comfortable with daily servicing, although some complaints about outdated furnishings, small and dark spaces and maintenance issues like musty smells and dirty bathtubs were apparent.
Cleanliness is another area with mixed feedback. Many guests found the pool and reception areas clean and enjoyed the nicely made beds and maintained rooms. However, issues such as cockroaches, dirty towels, pet hair and mold were reported, affecting the overall experience for some guests.
Staff interactions were also mixed. While many guests found the staff to be friendly, polite and helpful, particularly during check-out, there were also notable reports of rudeness and unprofessional behavior, particularly from the front desk and night staff.
The pool area receives positive feedback for its family-friendly environment and beautiful setting, despite some comments about it being outdated and occasional water quality issues. Lastly, opinions on the beds vary with some guests finding them comfortable, while others criticized them for being too firm with flat pillows and squeaky frames.
Overall, Quality Inn & Suites Greenville - Haywood Mall offers a convenient location and generally positive amenities but has areas that could benefit from improvements in consistency, cleanliness and customer service.
Categories
The breakfast receives mixed reviews with many praising the variety and taste, while others highlight the inconsistency in hot food options and suggest improving restocking and extending breakfast hours. Rooms are largely described as clean, spacious and comfortable with daily servicing, although some complaints about outdated furnishings, small and dark spaces and maintenance issues like musty smells and dirty bathtubs were apparent.
Cleanliness is another area with mixed feedback. Many guests found the pool and reception areas clean and enjoyed the nicely made beds and maintained rooms. However, issues such as cockroaches, dirty towels, pet hair and mold were reported, affecting the overall experience for some guests.
Staff interactions were also mixed. While many guests found the staff to be friendly, polite and helpful, particularly during check-out, there were also notable reports of rudeness and unprofessional behavior, particularly from the front desk and night staff.
The pool area receives positive feedback for its family-friendly environment and beautiful setting, despite some comments about it being outdated and occasional water quality issues. Lastly, opinions on the beds vary with some guests finding them comfortable, while others criticized them for being too firm with flat pillows and squeaky frames.
Overall, Quality Inn & Suites Greenville - Haywood Mall offers a convenient location and generally positive amenities but has areas that could benefit from improvements in consistency, cleanliness and customer service.
Family Friendly Hotel
This Quality Inn & Suites is near Haywood Mall, offering easy access to shopping and dining options for families.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Quality Inn & Suites Greenville - Haywood Mall enjoys a standout location, frequently highlighted for its convenience and accessibility. The hotel is situated near Haywood Mall and is in close proximity to a variety of restaurants, shopping centers and supermarkets, making it an excellent base for both leisure and business travelers. It's also easily accessible from the highway and centrally located for those looking to explore the area.
Guests have noted the hotel’s practical setting with many activities and dining options within walking distance. Downtown Greenville is just a short drive or Uber ride away, providing additional entertainment and dining opportunities.
Many reviewers appreciated the comfortable beds and the cleanliness of the rooms and praised the friendly, helpful staff. The gym facilities and breakfast offerings received positive mentions, although some guests suggested a need for more variety in the breakfast options.
Overall, the hotel’s location is consistently rated as a major advantage, providing guests with a convenient and enjoyable stay close to essential amenities and attractions.
Guests at Quality Inn & Suites Greenville - Haywood Mall have shared mixed opinions about the breakfast offered at the hotel. On the positive side, several guests found the breakfast to be good, great and even better than expected with some describing it as the best continental breakfast ever. An extensive selection at breakfast was highlighted with one guest noting a great hot breakfast with fresh and tasty food. The breakfast was also noted to have a nice variety of items and overall, many guests found it to be a fine way to start the day.
However, there were notable issues as well. Some guests expressed dissatisfaction with the lack of hot food options, especially on certain days, citing experiences where only toast and waffles were available. The quality of some items, such as watery grits and stale bread, was criticized. Moreover, the breakfast hours were considered too short by some and the area was sometimes found needing more personal attention and restocking.
Overall, while many guests appreciated the breakfast for its variety and taste, others felt improvements were needed in terms of consistency, hot food options and maintaining the breakfast area.
The rooms at Quality Inn & Suites Greenville - Haywood Mall received mixed reviews. Guests often found the rooms to be clean and spacious with comfortable beds. Many appreciated the cleanliness and daily servicing, as well as the convenient location near stores and gas stations. Some guests noted that the rooms were updated and well-equipped, contributing to a pleasant and cozy atmosphere.
However, numerous guests also highlighted issues such as outdated and stained furniture, small and dark rooms and bathrooms needing better cleaning and updates. Complaints about the presence of musty smells and dirty bathtubs with hair were also common. The advertised hot breakfast did not meet expectations with some finding it lacking in variety and quality. Despite the negatives, the ease of check-in and check-out processes was frequently mentioned as a positive aspect.
The bed situation at Quality Inn & Suites Greenville - Haywood Mall receives mixed feedback. While several guests found the beds to be comfortable, there were notable comments about firmness and discomfort. Some visitors mentioned that the beds were very firm and even hard, which detracted from their sleep quality. Additionally, there were remarks about flat pillows and squeaky beds. The pull-out couch mattress also drew criticism for being visibly worn and suitable only for children. These comments indicate that although the hotel offers some comfortable beds, improvements in sleep quality and mattress condition are needed to enhance overall guest satisfaction.
Guest reviews of Quality Inn & Suites Greenville - Haywood Mall present a mixed picture regarding the cleanliness of the hotel. Many guests appreciated that the pool and reception areas were clean and inviting and commended the friendly and professional staff. Rooms were often described as clean and updated with some guests specifically noting nicely made beds and clean bathrooms. However, there were significant issues that detracted from the overall experience for others. Reports of cockroaches, dirty towels and pet hair on the floor were common. Some bathrooms lacked proper ventilation, causing potential health issues for guests. Instances of dirty sheets, stained carpets and even mold on the ice machine were also noted. These negative experiences were sometimes severe enough to lead guests to declare they would not return or recommend the hotel. Despite its convenient location and affordability, the inconsistency in cleanliness suggests that potential visitors should consider these factors when making their travel plans.
The staff at Quality Inn & Suites Greenville - Haywood Mall received mixed reviews, although there are frequent positive mentions of their friendliness and helpfulness. Many guests consistently describe the staff as friendly, nice and polite, specifically noting that some members were welcoming and provided great service during check-out. However, there were significant reports of rudeness and unprofessional behavior, particularly from the front desk and night staff. Several guests conveyed dissatisfaction with the employees' attitudes, citing a lack of friendliness and poor customer service, including instances where staff appeared disinterested or bored. Despite the positive experiences noted, the inconsistency in staff demeanor suggests a need for improved customer service training.
The pool at Quality Inn & Suites Greenville - Haywood Mall has been a highlight for many guests, particularly families. Children and grandchildren have had memorable experiences, enjoying the nice and wonderful pool. The poolside area enhances the overall ambiance with beautiful scenery. While some reviews mention that the pool seemed a bit outdated and the water was not always in the best condition, the positive feedback reflects a generally satisfactory experience.
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Location
Guests have noted the hotel’s practical setting with many activities and dining options within walking distance. Downtown Greenville is just a short drive or Uber ride away, providing additional entertainment and dining opportunities.
Many reviewers appreciated the comfortable beds and the cleanliness of the rooms and praised the friendly, helpful staff. The gym facilities and breakfast offerings received positive mentions, although some guests suggested a need for more variety in the breakfast options.
Overall, the hotel’s location is consistently rated as a major advantage, providing guests with a convenient and enjoyable stay close to essential amenities and attractions.
Breakfast
However, there were notable issues as well. Some guests expressed dissatisfaction with the lack of hot food options, especially on certain days, citing experiences where only toast and waffles were available. The quality of some items, such as watery grits and stale bread, was criticized. Moreover, the breakfast hours were considered too short by some and the area was sometimes found needing more personal attention and restocking.
Overall, while many guests appreciated the breakfast for its variety and taste, others felt improvements were needed in terms of consistency, hot food options and maintaining the breakfast area.
Rooms
However, numerous guests also highlighted issues such as outdated and stained furniture, small and dark rooms and bathrooms needing better cleaning and updates. Complaints about the presence of musty smells and dirty bathtubs with hair were also common. The advertised hot breakfast did not meet expectations with some finding it lacking in variety and quality. Despite the negatives, the ease of check-in and check-out processes was frequently mentioned as a positive aspect.
Beds
Cleanliness
Staff
Pool
Yes, Quality Inn & Suites Greenville - Haywood Mall has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites Greenville - Haywood Mall.
No, Quality Inn & Suites Greenville - Haywood Mall doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites Greenville - Haywood Mall.
Yes, Quality Inn & Suites Greenville - Haywood Mall has a gym.
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Hotel in Greenville
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From $106
