Mercure Hotel Groningen Martiniplaza
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsMercure Hotel Groningen Martiniplaza generally receives positive feedback, especially concerning its strategic location, comfort and service. Ideally situated near Martini Plaza and the highway, the hotel offers a convenient base for city exploration and event attendance, though current road construction poses some access challenges. Guests appreciate the clean and comfortable rooms enhanced by soundproof windows, despite occasional criticisms on room size and ventilation.
The breakfast receives high praise for its quality and variety, featuring fresh options that cater to diverse tastes, although some guests find the price high. Dinner experiences are mixed with delicious offerings but a limited and outdated menu, compounded by restaurant closures on weekends.
Room cleanliness is a consistent strong point with well-maintained areas and responsive housekeeping, despite minor lapses such as dusty spots or minor maintenance issues. Guests commend the friendliness and professionalism of the staff. Reception and restaurant personnel particularly stand out for their attentive service, though there are occasional mentions of less enthusiastic interactions.
The free Wi-Fi is generally reliable and sufficient for streaming, although signal strength can be sporadic in some hotel areas. Beds are frequently highlighted for their comfort, contributing significantly to a restful sleep, though some guests have specific preferences regarding firmness.
While the hotel positions itself as a four-star establishment, some guests feel it aligns more closely with three-star standards, citing outdated interiors and limited amenities as areas needing improvement. However, for business travelers, the hotel provides functional amenities and a conducive environment for work, making it a popular choice for those attending exhibitions or on work-related stays.
In summary, Mercure Hotel Groningen Martiniplaza offers a comfortable and convenient stay with commendable service and facilities, particularly suited for business travelers despite areas needing enhancement.
Categories
The breakfast receives high praise for its quality and variety, featuring fresh options that cater to diverse tastes, although some guests find the price high. Dinner experiences are mixed with delicious offerings but a limited and outdated menu, compounded by restaurant closures on weekends.
Room cleanliness is a consistent strong point with well-maintained areas and responsive housekeeping, despite minor lapses such as dusty spots or minor maintenance issues. Guests commend the friendliness and professionalism of the staff. Reception and restaurant personnel particularly stand out for their attentive service, though there are occasional mentions of less enthusiastic interactions.
The free Wi-Fi is generally reliable and sufficient for streaming, although signal strength can be sporadic in some hotel areas. Beds are frequently highlighted for their comfort, contributing significantly to a restful sleep, though some guests have specific preferences regarding firmness.
While the hotel positions itself as a four-star establishment, some guests feel it aligns more closely with three-star standards, citing outdated interiors and limited amenities as areas needing improvement. However, for business travelers, the hotel provides functional amenities and a conducive environment for work, making it a popular choice for those attending exhibitions or on work-related stays.
In summary, Mercure Hotel Groningen Martiniplaza offers a comfortable and convenient stay with commendable service and facilities, particularly suited for business travelers despite areas needing enhancement.
Business Hotel
Located next to the Martiniplaza Event and Conference center, making it ideal for business meetings. It is easily accessible by car and public transport.
Hotel for Honeymoon
Romantic Hotel
4-Star Hotel
Guest Reviews
Mercure Hotel Groningen Martiniplaza is strategically situated near the Martini Plaza and the highway, making it ideal for guests attending events there. It's a good base for exploring Groningen by bike with easy access to the city center, though it is not within the heart of town. The location is convenient for those traveling by car with free parking options available and a bus stop nearby for quick commutes to the main station.
However, the area is currently undergoing extensive road construction, which makes access challenging and the immediate surroundings less appealing. Despite these temporary obstacles, the rooms are praised for their cleanliness and comfort and the soundproof windows ensure a peaceful stay even in the midst of traffic and construction noise. The hotel is within a reasonable walking distance to the city center and close to a beautiful park, providing a quiet retreat away from the bustling city.
For visitors in town for events at Martini Plaza or those traveling by car, Mercure Hotel Groningen Martiniplaza offers a convenient and comfortable stay, despite the current construction-related inconveniences.
The breakfast at Mercure Hotel Groningen Martiniplaza is highly praised by many guests for its variety and quality. Numerous reviewers describe it as excellent, delicious and extensive with options that cater to different tastes. The breakfast buffet is often highlighted for its wide selection, including freshly squeezed orange juice and a range of savory and sweet options that leave guests satisfied and ready for the day. The breakfast room is noted as cozy and the atmosphere relaxing, contributing to a pleasant dining experience.
However, there are a few criticisms. Some guests found the breakfast to be expensive with prices cited around 20 euros per person, which they felt did not always offer value for money. A few reviews mention that the breakfast offerings, while generally good, could have better variety, especially for those seeking vegan options or more fruit choices. There were occasional comments on the breakfast area being a bit crowded and food not being replenished quickly enough during busy times.
Overall, despite its higher price tag, the breakfast at Mercure Hotel Groningen Martiniplaza appears to be a strong point for the majority of guests, offering a plentiful and varied start to their day.
A dining experience at 'Mercure Hotel Groningen Martiniplaza' presents a mixed bag. On the positive side, guests frequently highlight the delicious and well-presented meals with particular praise for the tasty soup, refined cuisine and quality food and drink options. Many found the dinner experience quite satisfactory with mentions of great and excellent meals that were enjoyed in the restaurant and lounge. Friendly servers further enhance the dining experience, according to several reviews.
However, the restaurant's limited menu often left guests wanting more variety, particularly in vegetarian and vegan options. Several reviews pointed out that the menu was old-fashioned and heavily meat-centric. Weekend dining can be especially tricky, as the restaurant is closed on Saturdays and Sundays with limited or no food options available at these times. This has led to disappointments for many who found themselves unable to dine at the hotel during weekends or later in the evening.
Despite these challenges, when the restaurant is open, the food quality generally receives positive remarks. However, there are instances where the food quality was perceived to be poor or merely mediocre. The bar and cafe facilities, while convenient, could use a refresh in decor and are also subject to limited service timings.
In summary, while dining at 'Mercure Hotel Groningen Martiniplaza' can offer delicious and well-crafted meals, potential guests should be mindful of the restrictive menu options and the limited operational hours of the restaurant, particularly on weekends.
The rooms at Mercure Hotel Groningen Martiniplaza receive mixed feedback, yet they showcase a range of positives that outweigh the negatives for many guests. The overall cleanliness is a common highlight with rooms frequently described as very clean and well-maintained. Many visitors appreciate the modern design and decor, comfortable beds and well-equipped facilities, including the ability to prepare tea and coffee in-room and having amenities like air conditioning, a fridge and a safe. The spaciousness of a number of the rooms, particularly the single rooms, adds to the comfort level, along with a few rooms offering pleasant views.
However, room size is a frequent concern. Many guests find the rooms smaller than expected, some even feeling cramped. The bathrooms often share this issue, being described as tiny with limited space to move. Additionally, ventilation issues are occasionally mentioned with some rooms feeling stuffy due to non-opening windows. Despite these drawbacks, the functionality and adequacy of the room layouts are generally satisfactory for short stays.
There are also remarks on the overall upkeep with a few guests noting outdated decor, worn-out furnishings and minor maintenance issues such as broken windows or unpleasant odors. Noise seems to be a sporadic problem, both from the air conditioning units and from the surroundings, especially on higher floors or certain room locations facing less appealing views.
In conclusion, while room size and occasional maintenance flaws are noted, the cleanliness, modern amenities and comfort provided by the spacious and cozy rooms make Mercure Hotel Groningen Martiniplaza a fairly well-regarded choice for travelers.
When it comes to the beds at Mercure Hotel Groningen Martiniplaza, guest reviews overwhelmingly highlight their comfort. Many visitors emphasize the quality of the mattresses, frequently describing them as very comfortable. The pillows also receive praise, contributing to an overall pleasant sleeping experience. The rooms are frequently noted for being clean and spacious with bedding that adds to the comfort level.
Despite the generally positive feedback, there are a few mixed remarks. Some guests mention issues with the beds, such as them being too soft or too hard for their preferences. Instances of beds on wheels, which tended to roll away, were also reported, causing some inconvenience. However, such critiques seem to be the exceptions rather than the rule.
Most guests agree that the beds and bedding lead to a restful night's sleep. Positive phrases like "great bed," "comfortable bed," and "we slept wonderfully" are recurrent throughout the reviews. Overall, the beds at Mercure Hotel Groningen Martiniplaza seem to contribute significantly to guests' satisfaction, ensuring a comfortable and restful stay.
Mercure Hotel Groningen Martiniplaza generally receives positive remarks regarding its cleanliness from guests. Most reviewers praise the rooms for being very clean, tidy and well-maintained. Daily room cleaning is routinely noted and many guests emphasize that everything, including the bathrooms, appears spotless.
However, there are recurring comments about specific cleanliness issues. Some guests reported finding mold in shower cabins, dirty carpets and occasional dust behind radiators. Instances of unclean bathrooms, stained rooms and dirty coffee mugs or plates during breakfast have also been mentioned.
Despite these occasional lapses, the overall impression leans towards favorable with numerous mentions of neat and tidy presentations, modern and clean hotel amenities and responsive housekeeping that addresses concerns promptly. The hotel's cleanliness contributes positively to guest experiences, although it could benefit from more consistent attention to detail in all areas.
At Mercure Hotel Groningen Martiniplaza, the overall sentiment towards the staff is predominantly positive. Guests frequently highlight the friendliness and helpfulness of the team with many describing them as super friendly, welcoming and attentive. The reception staff, in particular, receive numerous commendations for their courteous and responsive approach, ensuring that check-ins and check-outs are smooth and efficient.
There are consistent mentions of the staff's professionalism and their ability to provide good customer service. Many guests appreciated how the team went out of their way to ensure a pleasant stay, expressing satisfaction with their prompt and supportive responses to various needs.
Notably, several reviews emphasize the politeness and kindness of the personnel, including those at the front desk and in the dining room. The cleaning and restaurant staff are also praised for their diligence and pleasant demeanor.
However, there are occasional remarks about variability in the service quality with a few guests noting experiences with grumpy or uninterested staff. Some receptionists were mentioned as lacking enthusiasm or being curt. Despite these isolated incidents, the majority of guest feedback points to a positive experience with the staff, indicating a strong emphasis on customer satisfaction and hospitality at this hotel.
Guests at the Mercure Hotel Groningen Martiniplaza generally found the Wi-Fi to be satisfactory with many describing it as good, stable and sufficient for their needs. Numerous reviews highlighted the fast internet speed and the stability of the connection, particularly in guest rooms. Several guests appreciated that the Wi-Fi was free and worked without interruptions, making it functional for streaming services like Netflix.
However, there were some issues noted with Wi-Fi connectivity in certain areas of the hotel with some visitors experiencing weak signals and having to log into the WLAN repeatedly. A few reviews mentioned the Wi-Fi as average and highlighted occasional dropped frames or stutters. While many found the Wi-Fi acceptable and sufficient, there were also mentions that the Wi-Fi quality could be improved.
Despite these occasional drawbacks, the overall sentiment regarding the Wi-Fi at the hotel was positive, allowing guests to stay connected during their visit.
The Mercure Hotel Groningen Martiniplaza presents a mixed experience for its visitors. While it earns praise for being an excellent location for business travel and work-related activities, some guests report that it fails to meet the four-star standards they expected. The cleanliness of the rooms and friendly demeanor of the staff are repeatedly highlighted as positive aspects with many visitors enjoying a good, plentiful breakfast and excellent service.
However, the hotel’s overall atmosphere and facilities seem to fall short of four-star luxury, often feeling more like a three-star establishment. Issues such as outdated interiors, musty smells and relatively lacking amenities have led some guests to question the hotel's four-star rating. Despite the comfortable accommodations expected from a Mercure Hotel, the experience might not fully justify the four-star pricing for some visitors. The location is favorable, especially for those on business trips and there is commendable business support available. However, improvements in cleanliness and updating the facilities could help align the hotel more closely with its four-star classification.
Mercure Hotel Groningen Martiniplaza emerges as a reliable option for business travelers, frequently praised for meeting the essential needs of such guests. The hotel boasts a functional ambiance, offering good amenities tailored for business stays, including decent facilities and a work-conducive environment with adequate desks. Its central location next to Martiniplaza makes it a convenient spot for city trips and trade fairs, enhancing its appeal for short business stays. Despite being more suited for business than leisure travelers, the positive aspects such as convenient check-in, good beds and satisfactory service make it favorable. Some guests did note minor issues such as small workspaces and high heating temperatures, but overall, the hotel stands out as a popular choice for business travel, recommended for those on work-related trips or attending exhibitions.
Location Show Map
Location
However, the area is currently undergoing extensive road construction, which makes access challenging and the immediate surroundings less appealing. Despite these temporary obstacles, the rooms are praised for their cleanliness and comfort and the soundproof windows ensure a peaceful stay even in the midst of traffic and construction noise. The hotel is within a reasonable walking distance to the city center and close to a beautiful park, providing a quiet retreat away from the bustling city.
For visitors in town for events at Martini Plaza or those traveling by car, Mercure Hotel Groningen Martiniplaza offers a convenient and comfortable stay, despite the current construction-related inconveniences.
Breakfast
However, there are a few criticisms. Some guests found the breakfast to be expensive with prices cited around 20 euros per person, which they felt did not always offer value for money. A few reviews mention that the breakfast offerings, while generally good, could have better variety, especially for those seeking vegan options or more fruit choices. There were occasional comments on the breakfast area being a bit crowded and food not being replenished quickly enough during busy times.
Overall, despite its higher price tag, the breakfast at Mercure Hotel Groningen Martiniplaza appears to be a strong point for the majority of guests, offering a plentiful and varied start to their day.
Dinner
However, the restaurant's limited menu often left guests wanting more variety, particularly in vegetarian and vegan options. Several reviews pointed out that the menu was old-fashioned and heavily meat-centric. Weekend dining can be especially tricky, as the restaurant is closed on Saturdays and Sundays with limited or no food options available at these times. This has led to disappointments for many who found themselves unable to dine at the hotel during weekends or later in the evening.
Despite these challenges, when the restaurant is open, the food quality generally receives positive remarks. However, there are instances where the food quality was perceived to be poor or merely mediocre. The bar and cafe facilities, while convenient, could use a refresh in decor and are also subject to limited service timings.
In summary, while dining at 'Mercure Hotel Groningen Martiniplaza' can offer delicious and well-crafted meals, potential guests should be mindful of the restrictive menu options and the limited operational hours of the restaurant, particularly on weekends.
Rooms
However, room size is a frequent concern. Many guests find the rooms smaller than expected, some even feeling cramped. The bathrooms often share this issue, being described as tiny with limited space to move. Additionally, ventilation issues are occasionally mentioned with some rooms feeling stuffy due to non-opening windows. Despite these drawbacks, the functionality and adequacy of the room layouts are generally satisfactory for short stays.
There are also remarks on the overall upkeep with a few guests noting outdated decor, worn-out furnishings and minor maintenance issues such as broken windows or unpleasant odors. Noise seems to be a sporadic problem, both from the air conditioning units and from the surroundings, especially on higher floors or certain room locations facing less appealing views.
In conclusion, while room size and occasional maintenance flaws are noted, the cleanliness, modern amenities and comfort provided by the spacious and cozy rooms make Mercure Hotel Groningen Martiniplaza a fairly well-regarded choice for travelers.
Beds
Despite the generally positive feedback, there are a few mixed remarks. Some guests mention issues with the beds, such as them being too soft or too hard for their preferences. Instances of beds on wheels, which tended to roll away, were also reported, causing some inconvenience. However, such critiques seem to be the exceptions rather than the rule.
Most guests agree that the beds and bedding lead to a restful night's sleep. Positive phrases like "great bed," "comfortable bed," and "we slept wonderfully" are recurrent throughout the reviews. Overall, the beds at Mercure Hotel Groningen Martiniplaza seem to contribute significantly to guests' satisfaction, ensuring a comfortable and restful stay.
Cleanliness
However, there are recurring comments about specific cleanliness issues. Some guests reported finding mold in shower cabins, dirty carpets and occasional dust behind radiators. Instances of unclean bathrooms, stained rooms and dirty coffee mugs or plates during breakfast have also been mentioned.
Despite these occasional lapses, the overall impression leans towards favorable with numerous mentions of neat and tidy presentations, modern and clean hotel amenities and responsive housekeeping that addresses concerns promptly. The hotel's cleanliness contributes positively to guest experiences, although it could benefit from more consistent attention to detail in all areas.
Staff
There are consistent mentions of the staff's professionalism and their ability to provide good customer service. Many guests appreciated how the team went out of their way to ensure a pleasant stay, expressing satisfaction with their prompt and supportive responses to various needs.
Notably, several reviews emphasize the politeness and kindness of the personnel, including those at the front desk and in the dining room. The cleaning and restaurant staff are also praised for their diligence and pleasant demeanor.
However, there are occasional remarks about variability in the service quality with a few guests noting experiences with grumpy or uninterested staff. Some receptionists were mentioned as lacking enthusiasm or being curt. Despite these isolated incidents, the majority of guest feedback points to a positive experience with the staff, indicating a strong emphasis on customer satisfaction and hospitality at this hotel.
Wi-Fi
However, there were some issues noted with Wi-Fi connectivity in certain areas of the hotel with some visitors experiencing weak signals and having to log into the WLAN repeatedly. A few reviews mentioned the Wi-Fi as average and highlighted occasional dropped frames or stutters. While many found the Wi-Fi acceptable and sufficient, there were also mentions that the Wi-Fi quality could be improved.
Despite these occasional drawbacks, the overall sentiment regarding the Wi-Fi at the hotel was positive, allowing guests to stay connected during their visit.
4 Star
However, the hotel’s overall atmosphere and facilities seem to fall short of four-star luxury, often feeling more like a three-star establishment. Issues such as outdated interiors, musty smells and relatively lacking amenities have led some guests to question the hotel's four-star rating. Despite the comfortable accommodations expected from a Mercure Hotel, the experience might not fully justify the four-star pricing for some visitors. The location is favorable, especially for those on business trips and there is commendable business support available. However, improvements in cleanliness and updating the facilities could help align the hotel more closely with its four-star classification.
Business
No, Mercure Hotel Groningen Martiniplaza doesn't have any pool.
No, a spa isn't available at Mercure Hotel Groningen Martiniplaza.
No, Mercure Hotel Groningen Martiniplaza doesn't allow dogs.
No, parking facilities aren't available at Mercure Hotel Groningen Martiniplaza.
No, Mercure Hotel Groningen Martiniplaza doesn't have a gym.
Location Show Map
More Options
