Extended Stay America Premier Suites in Augusta is favored by guests for its tranquil location, which offers easy access to local shops, restaurants, and major highways. The peaceful, safe environment is ideal for families and those visiting the nearby hospital, with the added benefit of being pet-friendly. Guests consistently commend the hotel for its cleanliness, particularly the spacious and modern rooms equipped with kitchenettes, which are ideal for longer stays. While some note the minimalist approach of the grab-and-go breakfast, it appears to meet the needs of those in search of a quick snack.
The hotel's staff are often highlighted for their friendliness and helpfulness, enhancing the welcoming atmosphere and making the stay more enjoyable. Although there are minor comments about noise and occasional delays in room readiness, the overall service is efficient and accommodating. Beds receive mixed reviews, with many finding them comfortable, although some guests mention issues with the mattresses and pillows.
Overall, Extended Stay America Premier Suites provides a clean, modern, and comfortable environment with a strong emphasis on guest service, making it a popular choice for visitors to Augusta looking for an extended stay.
Red Roof Inn Augusta – Washington Road generally offers a convenient and comfortable stay with some room for improvement. The hotel's location is highly appreciated by guests, who praise its proximity to I20/520, a variety of restaurants and essential services like grocery stores and shops. The quiet neighborhood yet centrally situated location ensures easy parking and access to amenities, making it an ideal choice for travelers.
The breakfast receives mixed reviews. Many guests are pleased with the options available, particularly enjoying the blueberry waffles and hot breakfast. However, there are occasional complaints about the inconsistency in the quality and variety of food with some guests encountering cold items or a lack of selection.
The rooms also garner mixed feedback. Positively, several guests found the rooms to be clean, spacious and comfortable. However, there are significant concerns about outdated furnishings, cleanliness issues and maintenance problems such as broken fixtures and malfunctioning outlets. Reports of mold, unpleasant odors and unclean conditions are noted, although some guests did have pleasant stays.
Cleanliness remains a concern with inconsistency in service. While some rooms are maintained well, others suffer from issues like dirty bedding, poor cleaning and unpleasant odors. The exterior areas of the hotel are sometimes described as unkempt, detracting from the overall appeal.
The staff generally receives high praise for their hospitality, friendliness and professionalism. Guests commend the front desk team and specific individuals for making their stay enjoyable. Nonetheless, there are instances of unprofessional behavior from a few staff members, which may dampen the experience for some guests.
The beds in the hotel also vary in quality with many guests finding them comfortable. However, there are reports of beds being too hard, broken or having cleanliness issues like moldy smells and cigarette burns in the linens.
In summary, Red Roof Inn Augusta – Washington Road offers a convenient location and generally friendly staff. While many guests have pleasant stays with comfortable rooms and good breakfast options, the inconsistency in room conditions, cleanliness and bed quality suggests there is room for improvement in these areas.
This inn in North Augusta offers a cozy and inviting atmosphere. With comfortable rooms and personalized service, it provides a relaxing and intimate getaway.