Camino Real Guadalajara
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Summary of reviewsCamino Real Guadalajara is generally well-regarded for its prime, central location, which provides easy access to various city attractions and business areas. The hotel's serene gardens and ample green spaces create a peaceful, country-like atmosphere amidst the city's hustle and bustle. The staff further enhances the experience, known for their friendliness, helpfulness and professionalism.
The breakfast offerings receive positive reviews for their variety and quality, bolstered by friendly and attentive service. Outdoor dining with a garden view adds to the pleasant atmosphere. However, the consistency and pricing of the breakfast buffet receive mixed feedback.
Rooms are spacious and clean with comfortable beds, though they show signs of age and require updates. Maintenance issues like water leaks, air conditioning problems and unpleasant smells detract from the overall experience. While cleanliness in some areas is praised, others report concerns such as dirty carpets and the presence of insects.
The staff, particularly the bellboys, parking attendants, waiters and cleaning personnel, significantly enhance guest experiences with their courteous and prompt service. Despite occasional negative interactions with the reception staff, the overall sentiment is positive regarding the staff's dedication and welcoming attitude.
Wi-Fi connectivity is a notable issue with guests frequently reporting disconnections and slow speeds. The gym receives mixed reviews, praised for its completeness but criticized for malfunctioning equipment. The pool area also garners mixed feedback with some appreciating the heated pools and ample space, while others note poor maintenance and cleanliness issues.
Camino Real Guadalajara is family-friendly, offering a safe and spacious environment with fun amenities for children. However, when it comes to beds, opinions vary. Some guests find them comfortable, while others criticize outdated mattresses and low-quality bedding.
Although the hotel is classified as a five-star establishment, many guests feel it falls short of this standard, citing outdated facilities and a need for a complete remodel. Nevertheless, the hotel retains a loyal customer base with some guests appreciating elements like the friendly staff and attractive pool area.
For business travelers, Camino Real Guadalajara's central location and the helpful staff make it a strong option, despite its areas needing improvement.
Categories
The breakfast offerings receive positive reviews for their variety and quality, bolstered by friendly and attentive service. Outdoor dining with a garden view adds to the pleasant atmosphere. However, the consistency and pricing of the breakfast buffet receive mixed feedback.
Rooms are spacious and clean with comfortable beds, though they show signs of age and require updates. Maintenance issues like water leaks, air conditioning problems and unpleasant smells detract from the overall experience. While cleanliness in some areas is praised, others report concerns such as dirty carpets and the presence of insects.
The staff, particularly the bellboys, parking attendants, waiters and cleaning personnel, significantly enhance guest experiences with their courteous and prompt service. Despite occasional negative interactions with the reception staff, the overall sentiment is positive regarding the staff's dedication and welcoming attitude.
Wi-Fi connectivity is a notable issue with guests frequently reporting disconnections and slow speeds. The gym receives mixed reviews, praised for its completeness but criticized for malfunctioning equipment. The pool area also garners mixed feedback with some appreciating the heated pools and ample space, while others note poor maintenance and cleanliness issues.
Camino Real Guadalajara is family-friendly, offering a safe and spacious environment with fun amenities for children. However, when it comes to beds, opinions vary. Some guests find them comfortable, while others criticize outdated mattresses and low-quality bedding.
Although the hotel is classified as a five-star establishment, many guests feel it falls short of this standard, citing outdated facilities and a need for a complete remodel. Nevertheless, the hotel retains a loyal customer base with some guests appreciating elements like the friendly staff and attractive pool area.
For business travelers, Camino Real Guadalajara's central location and the helpful staff make it a strong option, despite its areas needing improvement.
Family Friendly Hotel
This hotel features spacious rooms and suites, along with extensive gardens and recreational facilities. It offers amenities like a swimming pool, tennis courts, and a kids' play area, making it ideal for families seeking both relaxation and activity.
Business Hotel
Camino Real hotels often provide business facilities and meeting spaces. Specific amenities at the Guadalajara location would confirm its suitability for business travelers.
Accessible Hotel
This hotel offers two wheelchair-friendly rooms compliant with DIN 18024 and 18025 standards, indicating specific design for accessibility. It provides marked disabled parking spaces and ensures easy access for wheelchairs throughout the property, supported by an elevator.
Hotel with Tennis Courts
Features tennis courts as part of its extensive recreational facilities. Its central location in Guadalajara makes it a convenient choice for travelers seeking both leisure and city exploration.
5-Star Hotel
This hotel offers a blend of traditional Mexican architecture and modern amenities, set in a lush garden environment. It features spacious rooms, multiple dining options, and ample event space, providing a unique and relaxing experience.
Hotel with Outdoor Pool
This hotel stands out with multiple outdoor swimming pools, with some sources indicating up to four. The pool facilities are heated and include a Jacuzzi, providing ample space for leisure and relaxation.
Hotel with Heated Pool
This hotel offers an impressive selection of heated pools, including two with varying temperatures, providing a comfortable and enjoyable swimming experience within a lush garden setting with sun loungers.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Gym
Guest Reviews
Camino Real Guadalajara enjoys frequent praise for its prime location. Nestled centrally, the hotel provides easy access to various city attractions and activities, making it a convenient base for travelers. Guests consistently highlight the excellent and appropriate positioning which allows for walking to nearby shopping centers and business areas. The serene gardens and ample green spaces contribute to a peaceful, country-like atmosphere amidst the hustle and bustle of the city, offering a unique retreat for those seeking tranquility. The friendly and welcoming staff further enhance the overall experience, matching the commendable location with satisfactory service. Although a few reviews mentioned the need for some updates, the general consensus is that the spacious rooms and well-maintained facilities make it a good choice for visitors.
Camino Real Guadalajara's breakfast offerings receive generally positive reviews from guests, highlighting a variety of aspects. Many reviews point out the excellent and very complete breakfast buffet, often describing it as delicious, varied and even splendid. Outdoor dining with a view of the garden adds to the overall pleasant experience. Guests also appreciate the friendly and attentive staff, which enhances the morning meal.
The breakfast, while generally praised, appears to have some inconsistencies. While it is described as being worth it and having a good variety of dishes, there are occasional mentions of it being the same every day and sometimes lacking in options. A few guests note that the buffet can be expensive and not always included in the room rate, which may be a downside for some.
Despite a few negative comments about the buffet being bad or plain compared to other hotels in the chain, the majority of guests seem to enjoy their breakfast experience. The Sunday brunch receives special mentions for its excellence and variety, adding a delightful touch to the weekend stay. Overall, the breakfast at Camino Real Guadalajara mostly meets guest expectations with plentiful options and a pleasant atmosphere contributing to a satisfying start to the day.
Guests at Camino Real Guadalajara have shared mixed feedback about their dining experience with prevalent concerns focused on the quality, variety and pricing of the food. Many reviewers found the food to be of low quality, describing it as bad, tasteless or poorly cooked. Specific dishes like the flank steak and tongue tacos were particularly criticized. The limited menu options and expensive pricing added to their dissatisfaction with even room service experiencing delivery and temperature issues.
Despite these criticisms, there were occasional positive remarks regarding the friendly service and the excellence of the buffet breakfast. Maria Bonita restaurant received mixed reviews: while some appreciated the service and found the food to be average, others suggested it needs improvement, particularly in terms of lighting and food quality. Overall, while the service at times could be commendable, the dining experience tends to fall short of expectations, making it a point of consideration for potential guests.
Camino Real Guadalajara offers spacious and comfortable rooms that are often appreciated for their size and cleanliness. Many guests have noted that the rooms are very large, providing ample space to relax and unwind. The beds are generally comfortable and the rooms are well-ventilated. Additionally, room cleaning staff are described as professional and friendly, ensuring that the rooms are tidy upon arrival.
Despite these positive aspects, the rooms are frequently described as old and in need of renovation. Maintenance issues are common, including problems with air conditioning, water leaks and faulty showers. Some rooms have a strong smell of dampness or insecticide, while others have been reported to contain insects such as cockroaches and mosquitoes. Carpets often smell bad and are sometimes stained or sticky. The furniture and fixtures are worn out, contributing to an overall feeling that the hotel is neglected.
Guests also mentioned specific discomforts such as bad odors from drains, hard beds and pillows and a lack of amenities like mini-fridges or coffee makers. Room service and maintenance responses are viewed as inadequate with some guests being moved multiple times to find an acceptable room. Overall, while the room size and comfort can be a plus, the significant need for updates and maintenance detracts from the overall experience at Camino Real Guadalajara.
Camino Real Guadalajara receives mixed reviews when it comes to its beds. Many guests praise the comfort, noting that the beds and pillows are very comfortable with some calling the mattresses extremely soft. Words like good, very comfortable and warming further emphasize the enjoyable sleeping experience for several patrons. On the positive side, guests also appreciated the massive and comfortable big corner sofa chair available in some rooms.
However, there are consistent mentions of old, outdated and uncomfortable beds. Some found the beds terrible and highlighted issues with the quality of the bedsheets, describing them as very low quality and not soft. The pillows often receive criticism for being too hard, high or causing allergies.
The general consensus suggests that while some find the comfort of the beds satisfactory, the hotel could benefit from updating its mattresses and bedding to meet higher standards and cater to all guests' preferences. Neglecting these details has led some to feel that the overall quality is more in line with lower-tier accommodations rather than a 5-star experience.
The reviews for Camino Real Guadalajara paint a mixed yet predominantly negative picture around the cleanliness of the hotel. While there are mentions of clean and comfortable rooms, clean bedsheets and tidy common areas, the majority of guests express dissatisfaction with the state of the hotel's cleanliness and maintenance.
Numerous reviews highlight issues such as dirty carpets, stained walls and curtains, unpleasant odors and the presence of cockroaches, flies and mosquitoes inside the rooms. Many rooms are described as smelling damp and musty with some even having a foul smell of urine. Complaints also extend to infrequent and subpar cleaning services, including late room cleanings and reports that sheets aren’t regularly changed.
Guests were also unhappy with the general maintenance of the facilities, noting that common areas, pools and bathrooms appeared neglected and in need of repair. Specific issues such as clogged showers, leaking sinks and dirty windows were common. Particularly concerning were several mentions of poor hygiene, including dirty carpets and open areas, stained bathtubs and an overall unkempt appearance of the hotel.
Despite these concerns, there were sporadic acknowledgments of the hotel's cleanliness in some areas with a few guests finding their accommodations very clean and well-located and others appreciating the clean reception area and the fact that staff adhered to mask-wearing protocols.
In summation, while Camino Real Guadalajara may have strengths in certain areas, the general consensus points to significant room for improvement in terms of cleanliness and maintenance to meet guests' expectations.
Camino Real Guadalajara is widely praised for its exceptionally friendly and helpful staff, who have made a significant impact on guests' experiences. Many reviews highlight the courtesy and efficiency of the staff, especially the bellboys, parking attendants, waiters and cleaning personnel. Guests appreciate the attentive and kind service they receive throughout the hotel, noting the staff's prompt and courteous demeanor.
Despite some negative experiences with the reception staff, who at times are described as untrained or indifferent, the overall consensus remains positive. The restaurant staff, including waiters and chefs, are commended for fulfilling guests' wishes and providing excellent service. Specific mentions of the garden and bellhop staff show the comprehensive nature of the hospitality offered.
Guests consistently mention the staff's ability to provide impeccable service even under less-than-ideal conditions and how they go above and beyond to meet guests’ needs. This dedication to service is complemented by a generally warm and welcoming attitude, enhancing the overall pleasantness of the stay at Camino Real Guadalajara.
Guests at Camino Real Guadalajara have noted significant challenges with the hotel's Wi-Fi service. Despite occasional feedback indicating that the internet works fine and that there is quite good reception, particularly in the business centers, the overall sentiment is that the Wi-Fi is largely inadequate. Many guests have reported frequent disconnections, slow speeds and poor coverage, particularly in areas away from the main lobby. There are mentions of prolonged outages and a generally unreliable connection, making it difficult for guests to work effectively. Improvement in Wi-Fi service is broadly recommended by those who have stayed at the hotel.
The gym at Camino Real Guadalajara receives mixed feedback from guests. Some visitors appreciate its completeness and good state, noting that the conditions and facilities are well-maintained. Others, however, find the gym lacking in amenities and equipment with some guests mentioning that none of the gym equipment works properly. While there are positive remarks regarding the gym's overall quality and availability, there is still a call for improvements, particularly in ensuring that all equipment is functional. Overall, the gym is decent but could benefit from enhancements to meet all guests' needs.
The pool area at Camino Real Guadalajara seems to present a mixed experience for guests. On the positive side, some visitors praised the hotel for having heated pools, which can provide a pleasant swimming experience even in cooler weather. Additionally, the pools are seen as large and suitable for both adults and children with some guests noting warm water during their visit. The surrounding green areas and clean rooms also contribute positively to the overall environment.
However, there are numerous concerns regarding pool maintenance. Many guests reported that the pools were dirty, often filled with tree leaves and described as neglected. The temperature of the pool water was largely criticized as being too cold with a few guests highlighting that only certain pools were heated. Additionally, the lack of depth signage and working water faucets were noted as safety and convenience issues. The aesthetic appeal of the pools suffered from peeling tiles and insufficient lighting at night.
Overall, while the potential for a pleasant pool experience exists, consistent maintenance and upgrades are necessary to meet guests' expectations fully.
Camino Real Guadalajara appears to cater well to families seeking a peaceful and enjoyable stay. This family-friendly hotel provides a safe and spacious environment, allowing children ample space to run and play. Guests noted the fun pool area as a highlight for family activities, making it an ideal spot for kids. The clean and well-maintained facilities ensure a comfortable experience for both parents and children. Additionally, the outdoor areas are praised for their tranquility and safety, creating a perfect setting for family gatherings and picnics. Overall, it's a lovely place where families can spend quality time together.
Camino Real Guadalajara presents a mixed yet predominantly critical perception regarding its five-star rating, facilities and services. While some guests consider it a comfortable and acceptable hotel offering good value for money, many reviews emphasize that the hotel significantly falls short of a genuine five-star experience. The general sentiment suggests that the hotel no longer deserves its five-star status, citing aspects like outdated settings, dirty ceilings and the need for a complete remodel.
The service appears to be a particular sticking point with some describing it as very bad, inconsistent with what one might expect from a hotel that claims to hold a five-star rating. Despite these criticisms, there are positive mentions about friendly staff and a great pool, indicating that the hotel does provide notable amenities and services that some guests appreciate. Nostalgia also seems to play a role for returning visitors, suggesting a loyal customer base despite the shortcomings.
In conclusion, while Camino Real Guadalajara retains certain elements of quality, it struggles to live up to its five-star designation, requiring improvements to meet guests' expectations fully.
Camino Real Guadalajara stands out as a well-situated option for business travelers, offering a good location that makes it convenient for work-related activities. Many reviewers have praised its suitability for business stays, highlighting the hotel's ideal setting for work with a peaceful and secure environment contributing to a productive atmosphere. The hotel boasts well-maintained facilities and enjoyable surroundings, making it not only functional but also pleasant for guests.
The air-conditioned rooms and availability of free parking enhance the convenience factor for business travelers. The attached rooms are also noted as beneficial for business consultations, offering a practical space for meetings and discussions. However, it is important to note that some guests have experienced issues with the internet connection, indicating that the wi-fi might not be favorable for more demanding tasks such as video-conferencing.
Despite some criticisms regarding maintenance and internet connectivity, the overall positive feedback on the hotel's location, environment and facilities solidifies its reputation as a suitable choice for business trips and organizational needs.
The Camino Real Guadalajara boasts an impressive selection of heated pools, providing a comfortable and enjoyable swimming experience for guests. The hotel features not just one, but two heated pools with varying temperatures, catering to different preferences. Reviewers consistently praise the hot water in the pools, noting that it significantly enhances their stay. The pool regulations are also deemed satisfactory, ensuring a pleasant and orderly environment for all guests.
Camino Real Guadalajara offers a heated outdoor pool that many guests appreciate for its warmth and comfortable temperature, contributing to an enjoyable stay. The hotel is well-located with spacious rooms and excellent heating, further enhancing the overall guest experience. Despite some concerns about cleanliness and the pool appearing dirty at times, the facilities and service receive positive comments. Additionally, some guests noted that more outdoor pool furniture and loungers would improve the pool area's amenities. At night, the pool area can appear quite dark, but during the day, the ambiance around the pools is generally pleasant. With a few improvements, the hotel could significantly elevate the outdoor pool experience for future guests.
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Location
Breakfast
The breakfast, while generally praised, appears to have some inconsistencies. While it is described as being worth it and having a good variety of dishes, there are occasional mentions of it being the same every day and sometimes lacking in options. A few guests note that the buffet can be expensive and not always included in the room rate, which may be a downside for some.
Despite a few negative comments about the buffet being bad or plain compared to other hotels in the chain, the majority of guests seem to enjoy their breakfast experience. The Sunday brunch receives special mentions for its excellence and variety, adding a delightful touch to the weekend stay. Overall, the breakfast at Camino Real Guadalajara mostly meets guest expectations with plentiful options and a pleasant atmosphere contributing to a satisfying start to the day.
Dinner
Despite these criticisms, there were occasional positive remarks regarding the friendly service and the excellence of the buffet breakfast. Maria Bonita restaurant received mixed reviews: while some appreciated the service and found the food to be average, others suggested it needs improvement, particularly in terms of lighting and food quality. Overall, while the service at times could be commendable, the dining experience tends to fall short of expectations, making it a point of consideration for potential guests.
Rooms
Despite these positive aspects, the rooms are frequently described as old and in need of renovation. Maintenance issues are common, including problems with air conditioning, water leaks and faulty showers. Some rooms have a strong smell of dampness or insecticide, while others have been reported to contain insects such as cockroaches and mosquitoes. Carpets often smell bad and are sometimes stained or sticky. The furniture and fixtures are worn out, contributing to an overall feeling that the hotel is neglected.
Guests also mentioned specific discomforts such as bad odors from drains, hard beds and pillows and a lack of amenities like mini-fridges or coffee makers. Room service and maintenance responses are viewed as inadequate with some guests being moved multiple times to find an acceptable room. Overall, while the room size and comfort can be a plus, the significant need for updates and maintenance detracts from the overall experience at Camino Real Guadalajara.
Beds
However, there are consistent mentions of old, outdated and uncomfortable beds. Some found the beds terrible and highlighted issues with the quality of the bedsheets, describing them as very low quality and not soft. The pillows often receive criticism for being too hard, high or causing allergies.
The general consensus suggests that while some find the comfort of the beds satisfactory, the hotel could benefit from updating its mattresses and bedding to meet higher standards and cater to all guests' preferences. Neglecting these details has led some to feel that the overall quality is more in line with lower-tier accommodations rather than a 5-star experience.
Cleanliness
Numerous reviews highlight issues such as dirty carpets, stained walls and curtains, unpleasant odors and the presence of cockroaches, flies and mosquitoes inside the rooms. Many rooms are described as smelling damp and musty with some even having a foul smell of urine. Complaints also extend to infrequent and subpar cleaning services, including late room cleanings and reports that sheets aren’t regularly changed.
Guests were also unhappy with the general maintenance of the facilities, noting that common areas, pools and bathrooms appeared neglected and in need of repair. Specific issues such as clogged showers, leaking sinks and dirty windows were common. Particularly concerning were several mentions of poor hygiene, including dirty carpets and open areas, stained bathtubs and an overall unkempt appearance of the hotel.
Despite these concerns, there were sporadic acknowledgments of the hotel's cleanliness in some areas with a few guests finding their accommodations very clean and well-located and others appreciating the clean reception area and the fact that staff adhered to mask-wearing protocols.
In summation, while Camino Real Guadalajara may have strengths in certain areas, the general consensus points to significant room for improvement in terms of cleanliness and maintenance to meet guests' expectations.
Staff
Despite some negative experiences with the reception staff, who at times are described as untrained or indifferent, the overall consensus remains positive. The restaurant staff, including waiters and chefs, are commended for fulfilling guests' wishes and providing excellent service. Specific mentions of the garden and bellhop staff show the comprehensive nature of the hospitality offered.
Guests consistently mention the staff's ability to provide impeccable service even under less-than-ideal conditions and how they go above and beyond to meet guests’ needs. This dedication to service is complemented by a generally warm and welcoming attitude, enhancing the overall pleasantness of the stay at Camino Real Guadalajara.
Wi-Fi
Gym
Pool
However, there are numerous concerns regarding pool maintenance. Many guests reported that the pools were dirty, often filled with tree leaves and described as neglected. The temperature of the pool water was largely criticized as being too cold with a few guests highlighting that only certain pools were heated. Additionally, the lack of depth signage and working water faucets were noted as safety and convenience issues. The aesthetic appeal of the pools suffered from peeling tiles and insufficient lighting at night.
Overall, while the potential for a pleasant pool experience exists, consistent maintenance and upgrades are necessary to meet guests' expectations fully.
Family
5 Star
The service appears to be a particular sticking point with some describing it as very bad, inconsistent with what one might expect from a hotel that claims to hold a five-star rating. Despite these criticisms, there are positive mentions about friendly staff and a great pool, indicating that the hotel does provide notable amenities and services that some guests appreciate. Nostalgia also seems to play a role for returning visitors, suggesting a loyal customer base despite the shortcomings.
In conclusion, while Camino Real Guadalajara retains certain elements of quality, it struggles to live up to its five-star designation, requiring improvements to meet guests' expectations fully.
Business
The air-conditioned rooms and availability of free parking enhance the convenience factor for business travelers. The attached rooms are also noted as beneficial for business consultations, offering a practical space for meetings and discussions. However, it is important to note that some guests have experienced issues with the internet connection, indicating that the wi-fi might not be favorable for more demanding tasks such as video-conferencing.
Despite some criticisms regarding maintenance and internet connectivity, the overall positive feedback on the hotel's location, environment and facilities solidifies its reputation as a suitable choice for business trips and organizational needs.
Heated Pool
Outdoor Pool
Yes, Camino Real Guadalajara has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Camino Real Guadalajara.
No, Camino Real Guadalajara doesn't allow dogs.
No, parking facilities aren't available at Camino Real Guadalajara.
Yes, Camino Real Guadalajara has a gym.
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