Hotel Chocolate Suites

Guanajuato 21.01478200, -101.24844400 , Temezcuitate 1b Esquina Panoramia (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Chocolate Suites in Guanajuato is widely praised for its strategic location, offering stunning views of the city skyline. Guests appreciate the hotel's elevated position, which provides magnificent panoramic vistas, and its proximity to central attractions, making it convenient for those who enjoy exploring the vibrant nightlife and historic sites on foot. The complimentary shuttle service enhances accessibility, although navigating the hill by car can be challenging. Nevertheless, the availability of parking compensates for this, and the quiet, safe surroundings add to the hotel's appeal.

The staff at Hotel Chocolate Suites are frequently applauded for their attentiveness and friendliness. Guests appreciate the warm and welcoming nature of the team, with dedicated staff members ensuring a memorable stay. This exemplary service contributes significantly to the hotel's charming hospitality.

The accommodations at Hotel Chocolate Suites are largely praised for their spaciousness and comfort. The rooms, often described as enormous with equally sizable bathrooms, are well-liked for their cleanliness and safety. Many guests commend the cozy bedding and enjoy the spectacular city views from their suites, enhancing the overall experience. While there are occasional mentions of older rooms and minor maintenance issues, the beauty and comfort of the rooms overshadow these drawbacks.

Breakfast receives varied feedback, with many guests appreciating the quality of food and fresh fruit. The inclusion of free coffee is a nice touch, and the continental breakfast offers a satisfactory start to the day, though some reviews mention delays and simplicity in offerings. Despite this, many guests find the breakfast acceptable and are satisfied with the overall quality, although booking through third-party services occasionally leads to additional costs.

Parking at Hotel Chocolate Suites is generally seen as a significant advantage, particularly for travelers arriving by car. The convenience of on-site, free parking is frequently mentioned, though maneuvering through the steep and narrow entrance poses a challenge for some.

In summary, Hotel Chocolate Suites offers a pleasant stay with its excellent location, breathtaking views, spacious accommodations, and attentive staff. While there are areas for improvement, such as occasional breakfast service delays and room maintenance, the hotel's positive attributes make it a favored choice among travelers seeking a comfortable and memorable experience in Guanajuato.
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Boutique-style Hotel
These suites offer a unique experience with a chocolate theme. They are located near Panoramica, offering scenic views. The aparthotel provides comfortable accommodations with a touch of luxury.

Hotel with Parking
This hotel offers the convenience of free valet parking directly on site. Free self parking is also available. Guests appreciate the ease of parking here.

Hotel for Honeymoon

Hotel near Nightlife Spots

Small Hotel

Room Types
Deluxe Suite with City View There is a king bed and two twins. The suite has a private terrace, city view, living area as well as a closet and a small gym.

Quadruple Room with View This room has two double beds with a panoramic view of the city.

Classic Double Room with City View This room has a king size bed and a city view.

Quadruple Room with Balcony This room has two double beds and a shared terrace with city view.

Double Room with Terrace The spacious double room offers air conditioning, a private entrance, a terrace with mountain views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Classic Double Room Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a flat-screen TV with cable channels, a private entrance, a seating area, a dining area as well as mountain views. The unit has 1 bed.

Quadruple Room Interior Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The quadruple room offers air conditioning, a private entrance, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Double Interior Room Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a private entrance, a dining area, a wardrobe, a sofa and a flat-screen TV with cable channels. The unit offers 1 bed.

Classic Quadruple Room This quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Hotel Chocolate Suites in Guanajuato receives high praise for its stunning views and strategic location. Guests frequently highlight the hotel's elevated position, which provides a magnificent view over the city skyline. The location is generally considered excellent, with the central attractions and vibrant nightlife just a short walk away, typically around 10 minutes. This makes it convenient for those who enjoy exploring the city on foot.

Moreover, the hotel offers a free shuttle service to the town, enhancing its accessibility. Despite some comments about the challenge of navigating the hill by car, the convenience of parking and the picturesque setting compensate for any difficulty. The quiet and safe surroundings add to the appeal, making it a well-situated choice for visitors seeking both peaceful relaxation and easy access to Guanajuato's bustling center. The attentive service and cleanliness of the establishment further enhance the experience, securing its place as a favored accommodation among travelers.

Breakfast
Hotel Chocolate Suites has received mixed feedback regarding its breakfast offerings, but there's notable emphasis on positive experiences. The breakfast is generally described as good, with comments highlighting its pleasant nature and the good quality of food and fresh fruit. Some guests appreciated the free coffee included with the meal, which adds a nice touch to the overall service. The continental breakfast is seen as satisfactory and convenient, providing an opportunity for easy upgrades to a more complete meal. Though some reviews mention delays in service and simplicity in offerings with items like toast and coffee, there are mentions of very tasty dishes and ample portions for those who opt for more extensive options. Despite the occasional criticism regarding slow service and cold dishes, many guests find the breakfast acceptable and feel satisfied with the food quality. However, guests booking through third-party services have noted that breakfast isn't always included, which can lead to unexpected additional costs.

Rooms
Hotel Chocolate Suites offers guests a delightful experience with its notably spacious and comfortable accommodations. Many travelers commend the rooms for their impressive size, providing ample space for relaxation, with several describing the suites as immense and the bathrooms equally sizable. The comfort extends to the bedding, with beds, mattresses, and pillows highlighted as particularly cozy.

The views from the rooms add to the appeal, with numerous guests praising the postcard-worthy, spectacular panoramas of the city. A consistent theme across the reviews is the cleanliness and safety of the rooms, which are described as very clean and equipped with everything necessary for a pleasant stay.

However, not all feedback is glowing. Some reviews point out that certain rooms are slightly old, and a few facilities like air conditioning and adequate ventilation are lacking. There are mentions of maintenance issues, such as non-draining bathrooms and outdated fixtures. Those staying in the Godivia suite reported a lack of hot water, and occasionally, some rooms do not offer a view.

Despite these drawbacks, the rooms of Hotel Chocolate Suites largely impress with their beauty, comfort, and the breathtaking views they offer, making it a noteworthy choice for travelers seeking space and serenity.

Beds
Hotel Chocolate Suites offers a mixed experience when it comes to the beds. Many guests have found the beds to be very comfortable, praising the incredible comfort and appreciating the relaxing rest they provide. King-sized options are among the amenities, adding to the appeal for those who prefer more space. However, some aspects may require attention, as certain guests mentioned that a few of the beds were a bit stiff or squeaked with movement. There were also reports of older mattresses that feel hard or sink in the middle, which might not suit everyone's preference. Additionally, some reviews highlighted the need for more blankets in rooms with two beds. Despite these occasional drawbacks, the overall feedback suggests that most guests can expect a generally comfortable sleep experience at Hotel Chocolate Suites.

Cleanliness
Hotel Chocolate Suites receives mixed reviews when it comes to cleanliness. Many guests commend the hotel for being consistently clean, with daily housekeeping ensuring rooms are tidy and comfortable. The majority of the rooms seem to impress travelers with their cleanliness and spaciousness, contributing to a pleasant stay. Several reviews specifically highlight the cleanliness of both the facilities and the common areas, adding to the overall positive experience.

However, there are a few areas where improvement could be made. A handful of guests have encountered issues with specific aspects of room hygiene, such as bathrooms not draining properly or issues with mold on the shower curtains. In some cases, rooms have reportedly had hair on the sheets from previous occupants and furniture in poor condition, detracting from the clean image others have experienced.

The staff at Hotel Chocolate Suites are generally praised for their friendliness and attentiveness, complementing the efforts made to maintain a clean environment. While the cleanliness is generally well-regarded, guests occasionally report logistical challenges like noise from dining areas and limited towel supplies during their stay. Still, the majority of guests find the hotel to be a clean and comfortable choice, with positive interactions and adequate amenities adding to their satisfaction.

Staff
Hotel Chocolate Suites is notable for its exemplary service, evident in numerous reviews highlighting the hotel's dedicated and friendly staff. Guests consistently praise the staff for their attentiveness and kindness, demonstrating a genuine commitment to accommodating guests' needs. Such positive experiences are underscored by the warm and welcoming nature of the team, who are described as both helpful and pleasant. The presence of staff members like Estephanie, hailed as a lifesaver, further illustrates the exceptional level of service provided. Additionally, the hotel staff excels in customer service, with many guests appreciating their efforts to provide a memorable stay. Their friendliness and willingness to assist contribute significantly to the hotel's charming hospitality.

Parking
At Hotel Chocolate Suites, guests appreciate the convenience of having their own parking facilities, which is a significant advantage for travelers arriving by car. The fact that parking is housed within the same building adds an extra layer of convenience, and the benefit of free parking is frequently highlighted. Guests find this amenity incredibly useful, especially given the limited availability of parking spaces. Although appreciated, the parking area does come with its challenges; the entrance is noted to be quite steep and narrow, requiring careful maneuvering. Despite these limitations, the presence of hotel parking is a coveted feature, making it a noteworthy aspect for those planning to drive during their stay.


No, Hotel Chocolate Suites doesn't have any pool.

No, a spa isn't available at Hotel Chocolate Suites.

No, Hotel Chocolate Suites doesn't allow dogs.

Yes, parking facilities are available at Hotel Chocolate Suites.

No, Hotel Chocolate Suites doesn't have a gym.

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