Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period
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Summary of reviewsHilton Guangzhou Tianhe shines as a convenient and high-quality choice for travelers, especially during the Canton Fair period. Guests consistently praise the hotel's strategic location, emphasizing its proximity to two metro stations and the Guangzhou East Railway Station. This makes it easy to navigate the city and access key attractions like Po Park Mall and the Youth Creative Center. While some families might find the distance to transit points a bit far, the central but not overly busy environment strikes a perfect balance for both business and leisure stays.
Breakfast at the Hilton Guangzhou Tianhe receives generally positive feedback. The extensive and varied breakfast buffet caters to both Chinese and Western tastes, offering a delightful start to the day. Staff service during breakfast is commended for being attentive and helpful, though some guests have noted occasional inconsistencies in quality and ambiance.
The rooms are a standout feature, lauded for their comfort, spaciousness and cleanliness. Guests appreciate the well-maintained, modern rooms with large windows offering commanding views of the Tianhe district. The bathrooms, complete with separate showers and free-standing bathtubs, further add to the comfort. While a few mention that the decor and carpets are a bit dated, the overall consensus is that the accommodations are clean, comfortable and well-equipped.
Cleanliness is a strong point throughout the hotel. Reviews highlight the high standard of cleanliness in both rooms and common areas, contributing to a pleasant stay. Minor concerns about older furnishings and specific amenities like a bidet have been mentioned, but these do not significantly detract from the overall positive impression.
The staff at Hilton Guangzhou Tianhe consistently receive high praise for their professionalism, helpfulness and friendliness. From efficient receptionists like Dora and Jim to exceptional concierge services by Tony and Mia, the staff's dedication to outstanding service greatly enhances guests' experiences. The communication is smooth with many employees speaking English fluently, making international visitors feel comfortable and well taken care of.
Comfortable bedding further elevates the stay with many guests noting the beds as extremely cozy and perfect for a good night's rest. This, coupled with the pleasant views from the rooms, adds to the overall satisfaction.
As a five-star international hotel, Hilton Guangzhou Tianhe generally meets guests' expectations with its spacious rooms and high-quality facilities. Some areas for improvement include addressing service discrepancies and ensuring the offerings fully match the five-star standards, especially concerning customer service and room comfort.
For business travelers, the hotel provides excellent value with friendly and helpful staff adding to the overall positive experience. Business rooms are described as ideal and while room service for Western food is limited, it is notably tasty and punctual.
In summary, Hilton Guangzhou Tianhe offers a convenient, comfortable and high-quality stay, particularly excelling in location, room comfort, cleanliness and service. While there are minor areas for improvement, the overall experience remains highly positive, making it a top choice for visitors to Guangzhou.
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Breakfast at the Hilton Guangzhou Tianhe receives generally positive feedback. The extensive and varied breakfast buffet caters to both Chinese and Western tastes, offering a delightful start to the day. Staff service during breakfast is commended for being attentive and helpful, though some guests have noted occasional inconsistencies in quality and ambiance.
The rooms are a standout feature, lauded for their comfort, spaciousness and cleanliness. Guests appreciate the well-maintained, modern rooms with large windows offering commanding views of the Tianhe district. The bathrooms, complete with separate showers and free-standing bathtubs, further add to the comfort. While a few mention that the decor and carpets are a bit dated, the overall consensus is that the accommodations are clean, comfortable and well-equipped.
Cleanliness is a strong point throughout the hotel. Reviews highlight the high standard of cleanliness in both rooms and common areas, contributing to a pleasant stay. Minor concerns about older furnishings and specific amenities like a bidet have been mentioned, but these do not significantly detract from the overall positive impression.
The staff at Hilton Guangzhou Tianhe consistently receive high praise for their professionalism, helpfulness and friendliness. From efficient receptionists like Dora and Jim to exceptional concierge services by Tony and Mia, the staff's dedication to outstanding service greatly enhances guests' experiences. The communication is smooth with many employees speaking English fluently, making international visitors feel comfortable and well taken care of.
Comfortable bedding further elevates the stay with many guests noting the beds as extremely cozy and perfect for a good night's rest. This, coupled with the pleasant views from the rooms, adds to the overall satisfaction.
As a five-star international hotel, Hilton Guangzhou Tianhe generally meets guests' expectations with its spacious rooms and high-quality facilities. Some areas for improvement include addressing service discrepancies and ensuring the offerings fully match the five-star standards, especially concerning customer service and room comfort.
For business travelers, the hotel provides excellent value with friendly and helpful staff adding to the overall positive experience. Business rooms are described as ideal and while room service for Western food is limited, it is notably tasty and punctual.
In summary, Hilton Guangzhou Tianhe offers a convenient, comfortable and high-quality stay, particularly excelling in location, room comfort, cleanliness and service. While there are minor areas for improvement, the overall experience remains highly positive, making it a top choice for visitors to Guangzhou.
Luxury Hotel
Standing in Guangzhou's CBD, this hotel offers luxury rooms with floor-to-ceiling windows, a 24-hour fitness center, 6 dining options, a spa, and an outdoor pool.
Hotel Taking Steps Towards Sustainability
Hilton Guangzhou Tianhe is part of Hilton, which is committed to reducing its environmental impact through various programs and targets.
Hotel for Honeymoon
Hilton Guangzhou Tianhe provides comfortable accommodations and excellent service, ensuring a pleasant honeymoon stay. The hotel features multiple dining options and a relaxing atmosphere, perfect for couples seeking a convenient and enjoyable experience.
Hotel with Spa
Offers spa services and facilities for relaxation and rejuvenation. Provides convenient services such as a free shuttle bus during the Canton Fair period.
Family Friendly Hotel
This hotel offers free shuttle services and a registration counter, providing added convenience for families. It aims to ensure a comfortable and hassle-free stay with family-oriented amenities.
Hotel with Swimming Pool
Provides a great pool experience with the added benefit of a free shuttle bus during the Canton Fair. The hotel is known for its excellent amenities and service.
Heated Pool Outdoor Pool
Business Hotel
This hotel offers free shuttle bus service and registration counters during the Canton Fair period. Its location and services are tailored to meet the needs of business travelers attending the fair.
Hotel with Parking
This hotel provides complimentary on-site self-parking with a total of 204 underground parking spaces. The parking is secured and covered, and in/out privileges are available.
Accessible Hotel
This hotel provides free shuttle bus and registration counter during Canton Fair period. It ensures convenient access and services for all guests.
5-Star Hotel
Located in the Tianhe business district, this Hilton offers comfortable and upscale accommodations. It provides a range of amenities including dining options, a fitness center, and a swimming pool, catering to both business and leisure travelers.
Hotel with Outdoor Pool
Offers a refreshing outdoor pool experience with a convenient location and good amenities. The pool area provides a comfortable setting for relaxation and recreation.
Hotel with Heated Pool
This 5-star hotel features a heated swimming pool, noted as an outdoor heated pool in some descriptions. Guests can also benefit from spa facilities including a steam room and sauna.
Romantic Hotel
Hotel with Gym
Guest Reviews
Hilton Guangzhou Tianhe boasts a highly convenient location appreciated by guests, especially due to its proximity to key city infrastructure. The hotel is situated within walking distance of two metro stations, making it easy for visitors to navigate Guangdong's bustling capital. The Guangzhou East Railway Station is notably close, providing straightforward access for those using train transit, especially during the Canton Fair. The hotel's environment is described as central but not overly busy, which perfectly balances accessibility with a quieter atmosphere.
Guests find themselves near Po Park Mall, the Youth Creative Center, local shops, numerous dining options and various entertainment venues, making it an excellent spot for both business and leisure stays. Additionally, the location's centrality in the Tianhe area and Guangzhou's city center ensures that essential amenities are easily reachable. Most reviews highlight the geographical advantages, emphasizing the hotel's connectivity and the convenience of being close to parks, restaurants, shopping malls and other entertainment sites.
While some guests mention that the distance to the subway and train stations might seem a bit far for families, this hotel remains a top pick for its strategic location. Efficient staff and quality facilities complement the ease offered by the hotel’s geographical positioning, making it a solid choice for travelers looking to experience Guangzhou to its fullest.
At Hilton Guangzhou Tianhe, the breakfast experience generally receives positive feedback, highlighting the extensive selection and quality. Guests frequently praise the breakfast buffet as excellent, fantastic and abundant with a wide array of dishes catering to both Chinese and Western tastes. Many find the variety impressive and the standard of the food high, making it a delightful start to the day. The staff's service also earns commendations for being attentive and helpful.
However, opinions are mixed with some guests mentioning that the quality can sometimes be average and the offerings inconsistent. A few reviews pointed out issues such as the sushi not meeting expectations, empty plates not being replaced promptly and the dining area being less appealing in ambiance. Despite these occasional criticisms, the overall sentiment leans towards a positive and satisfying breakfast experience, making it a notable feature of the hotel.
The rooms at Hilton Guangzhou Tianhe receive widespread praise for their comfort and spaciousness. Guests consistently highlight the clean, well-equipped and super-comfortable nature of the rooms. Many appreciate the large size and the commanding views of the Tianhe district available from the huge windows. The beds and pillows are noted for being extremely comfortable, contributing further to a restful stay.
The bathrooms also garner positive comments with mentions of spacious layouts, separate showers and free-standing bathtubs. Room service is described as responsive and the rooms come equipped with everything necessary for a pleasant stay.
On the downside, a few guests feel the hotel is outdated with some commenting on older decor and worn-out carpets. Additionally, automatic heaters in winter and soundproofing issues were a concern for some.
Despite these drawbacks, the general consensus emphasizes clean, spacious and comfortable accommodations that provide a thorough level of comfort and convenience.
Hilton Guangzhou Tianhe receives positive feedback regarding the comfort and quality of its beds. Many guests describe the beds as very comfortable with some finding them extremely cozy and perfect for a good night's rest. The bedding is noted to be good and the overall cleanliness of the beds and rooms adds to the positive experience. While one guest found the bed and pillows too soft, the majority of reviews highlight the beds as a standout feature, enhancing the stay with their comfort. Additionally, the view from the rooms contributes to the overall satisfaction.
Guests consistently emphasize the commendable cleanliness of Hilton Guangzhou Tianhe, noting that rooms are clean, comfortable and well-maintained. Positive remarks highlight that the hotel is tidy, presentable and aligns well with expectations. The hotel's modern and clean environment adds to its overall appeal with reviews pointing out clean rooms, spacious accommodations and well-organized facilities. Many guests appreciate that the rooms and amenities are kept in excellent condition, ensuring a pleasant stay.
However, some reviews mention areas for improvement, such as cleanliness of carpets and exterior window cleanliness. A few guests noted issues with older furnishings and structural updates needed in the hotel. Despite some isolated feedback on areas like cleaning sufficiency and the need for specific amenities like a bidet, the general sentiment indicates that the hotel's standard of cleanliness is notably high, making it a desirable option for travelers.
The Hilton Guangzhou Tianhe enjoys a strong reputation for its exemplary staff. Visitors frequently commend the professionalism, helpfulness and friendliness of the hotel's employees. Receptionists like Dora and Jim are noted for their efficiency and kindness during check-in and check-out processes. The concierge service, particularly with contributions from Tony and Mia, receives high praise for its exceptional assistance.
Cleanliness and attentiveness are hallmarks of the housekeeping staff, adding to the overall positive experience. Staff members are characterized by their politeness, cooperative nature and courteous attitudes. Communication is smooth as many employees speak English fluently, making it easier for international guests.
Guests repeatedly highlight the quick and effective response from the staff to any requests, underscoring their commitment to high service standards. The welcoming and accommodating demeanor of the entire team enhances the stay, making visitors feel valued and appreciated.
In sum, the staff at Hilton Guangzhou Tianhe consistently deliver outstanding service, ensuring guests' needs are met with a smile and a high level of professionalism.
Hilton Guangzhou Tianhe stands out as a five-star international hotel, noted for its spacious rooms that provide a level of comfort expected from such a high-ranking establishment. Many guests have acknowledged its worthiness of the five-star rating. The facilities are generally well-received, contributing to the overall appeal of the hotel as a comfortable and pleasant place to stay.
However, some reviews highlight discrepancies between the high expectations set by the hotel's five-star rating and the actual services provided. Instances of disappointing customer service, particularly concerning refund issues and breakfast charges, have been mentioned, suggesting a need for improvements in certain areas. Additionally, a few guests felt that, while the rooms were spacious, they could have been more comfortable given the price point.
Despite these criticisms, the hotel generally receives positive feedback with many guests finding no significant negative aspects. The combination of good facilities and a comfortable environment make Hilton Guangzhou Tianhe a notable option for visitors, albeit with room for service enhancements to fully meet five-star standards.
The Hilton Guangzhou Tianhe offers excellent value for business travelers. This 5-star international hotel is highly praised for its friendly and helpful staff, especially the Front Desk and Concierge teams. Recommendations from the staff, such as happy hour suggestions, add a pleasant touch to the stay. Business rooms are noted as perfect and the overall service quality is commendable. While room service for Western food is limited, it is tasty and punctual with a 40-minute wait time. The stay is consistently reported as enjoyable with great value for the money. However, more English information could enhance the experience further.
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Location
Guests find themselves near Po Park Mall, the Youth Creative Center, local shops, numerous dining options and various entertainment venues, making it an excellent spot for both business and leisure stays. Additionally, the location's centrality in the Tianhe area and Guangzhou's city center ensures that essential amenities are easily reachable. Most reviews highlight the geographical advantages, emphasizing the hotel's connectivity and the convenience of being close to parks, restaurants, shopping malls and other entertainment sites.
While some guests mention that the distance to the subway and train stations might seem a bit far for families, this hotel remains a top pick for its strategic location. Efficient staff and quality facilities complement the ease offered by the hotel’s geographical positioning, making it a solid choice for travelers looking to experience Guangzhou to its fullest.
Breakfast
However, opinions are mixed with some guests mentioning that the quality can sometimes be average and the offerings inconsistent. A few reviews pointed out issues such as the sushi not meeting expectations, empty plates not being replaced promptly and the dining area being less appealing in ambiance. Despite these occasional criticisms, the overall sentiment leans towards a positive and satisfying breakfast experience, making it a notable feature of the hotel.
Rooms
The bathrooms also garner positive comments with mentions of spacious layouts, separate showers and free-standing bathtubs. Room service is described as responsive and the rooms come equipped with everything necessary for a pleasant stay.
On the downside, a few guests feel the hotel is outdated with some commenting on older decor and worn-out carpets. Additionally, automatic heaters in winter and soundproofing issues were a concern for some.
Despite these drawbacks, the general consensus emphasizes clean, spacious and comfortable accommodations that provide a thorough level of comfort and convenience.
Beds
Cleanliness
However, some reviews mention areas for improvement, such as cleanliness of carpets and exterior window cleanliness. A few guests noted issues with older furnishings and structural updates needed in the hotel. Despite some isolated feedback on areas like cleaning sufficiency and the need for specific amenities like a bidet, the general sentiment indicates that the hotel's standard of cleanliness is notably high, making it a desirable option for travelers.
Staff
Cleanliness and attentiveness are hallmarks of the housekeeping staff, adding to the overall positive experience. Staff members are characterized by their politeness, cooperative nature and courteous attitudes. Communication is smooth as many employees speak English fluently, making it easier for international guests.
Guests repeatedly highlight the quick and effective response from the staff to any requests, underscoring their commitment to high service standards. The welcoming and accommodating demeanor of the entire team enhances the stay, making visitors feel valued and appreciated.
In sum, the staff at Hilton Guangzhou Tianhe consistently deliver outstanding service, ensuring guests' needs are met with a smile and a high level of professionalism.
5 Star
However, some reviews highlight discrepancies between the high expectations set by the hotel's five-star rating and the actual services provided. Instances of disappointing customer service, particularly concerning refund issues and breakfast charges, have been mentioned, suggesting a need for improvements in certain areas. Additionally, a few guests felt that, while the rooms were spacious, they could have been more comfortable given the price point.
Despite these criticisms, the hotel generally receives positive feedback with many guests finding no significant negative aspects. The combination of good facilities and a comfortable environment make Hilton Guangzhou Tianhe a notable option for visitors, albeit with room for service enhancements to fully meet five-star standards.
Business
Yes, Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period.
No, Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period doesn't allow dogs.
Yes, parking facilities are available at Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period.
Yes, Hilton Guangzhou Tianhe - Free Shuttle Bus and Registration Counter Available during Canton Fair Period has a gym.
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Hotel in Guangzhou
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From $231
