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Summary of reviewsHotur Hotel sits in a prime location, lauded by guests for its proximity to Guarapari's key attractions such as markets, shops, restaurants and the beaches of Areia Preta and Castanheiras. The hotel's central positioning makes it easy for visitors to explore the area with all necessities within walking distance. Complementing its advantageous location, the hotel offers spacious rooms with scenic views, although some guests note that the facilities are basic and the building is older.
The breakfast service at Hotur Hotel receives a mix of praise and criticism. Many guests commend the variety and quality of the breakfast, highlighting its delicious and fresh offerings, as well as the commendable attentiveness of the cooks. However, several reviews suggest room for improvement, pointing out limited options and occasional service issues.
The rooms at Hotur Hotel are frequently praised for their spaciousness and ventilation with some offering beautiful sea views. Nonetheless, guests often mention the need for renovations due to outdated furniture and maintenance issues, such as cracked walls and musty odors. The overall cleanliness is positively noted, but the sporadic cleaning schedule is a drawback for some visitors.
Cleanliness throughout the hotel generally receives favorable comments with many guests appreciating the immaculate conditions of the rooms, sheets, towels and pool. However, there are occasional criticisms pointing to areas needing more frequent cleaning and maintenance.
The staff at Hotur Hotel consistently receive high marks for their exceptional service. Guests describe the team as friendly, attentive and always willing to go the extra mile to assist, particularly commending the reception staff and the hotel's manager for their helpfulness.
Despite the various amenities offered by Hotur Hotel, the Wi-Fi service disappoints many guests with reports of an unstable and weak connection, especially in the rooms. This could be a major concern for those who need reliable internet access during their stay.
The hotel's pool is a standout feature, especially appreciated by families. Described as excellent and well-maintained, it provides a refreshing escape after a day at the beach, despite occasional comments about the need for more regular cleaning.
Parking at Hotur Hotel is frequently noted as plentiful and convenient with the central location adding to its appeal. Although some guests suggest improvements such as covered spots, the free and secure parking receives positive feedback overall.
Finally, the comfort of the beds emerges as a significant issue at the hotel. Many guests report discomfort due to thin, worn-out or hard mattresses and outdated pillows, which often detracts from their overall stay experience.
In summary, Hotur Hotel offers a great location, spacious rooms and exceptional staff service, making it a worthy choice for travelers who prioritize these aspects. However, potential guests should be aware of the ongoing need for renovations, inconsistent Wi-Fi and concerns over bed comfort. Show more
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Categories
Family Friendly Hotel
This hotel offers an outdoor pool, a game room, and a child pool, ensuring a fun-filled stay for families. It also provides convenient access to the beach. A pool table is available for entertainment.
Hotel with Swimming Pool
The hotel boasts a swimming pool and a game room designed to keep children entertained. Guests appreciate the pool as a rejuvenating option.
Outdoor Pool
Hotel with Parking
O Hotur Hotel oferece um estacionamento amplo, seguro e gratuito para os hóspedes, proporcionando facilidade e tranquilidade para quem viaja de carro.
3-Star Hotel
This hotel is located in Guarapari Centro and features an outdoor pool and beachfront access. It has received excellent ratings for its attentive staff.
Hotel with Outdoor Pool
Guests have highly praised the outdoor pool at Hotur Hotel, describing it as excellent, amazing, and beautiful. The hotel also includes a child pool.
Hotel near The Beach
Room Types
Single RoomThis air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Economy Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom.
Double or Twin RoomThis air-conditioned twin/double room is comprised of a flat-screen TV with cable channels and a private bathroom.
Quadruple RoomThis air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 4 beds.
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Hotur Hotel boasts an unbeatable location, consistently highlighted in guest reviews for its proximity to key attractions in Guarapari. Travelers appreciate the hotel's strategic position near markets, shops, restaurants and the beautiful Areia Preta and Castanheiras beaches. Many guests noted the convenience of having everything within walking distance, including supermarkets and transportation, making it easy to explore the area.
The hotel's central location is complemented by the friendliness and helpfulness of the staff, enhancing the overall guest experience. Spacious rooms and basic, yet well-maintained facilities also add to the comfort with some guests particularly enjoying the picturesque views from their rooms and the tranquility of the surrounding streets.
Despite its older building, Hotur Hotel is recognized for its cleanliness and upkeep, offering good value for its cost. Guests who prioritize location over modern amenities find it a worthwhile choice, thanks to its superb placement in the heart of Guarapari. The central setting ensures all necessities and leisure options are easily accessible, making it a favored spot for those visiting the city.
Breakfast
Hotur Hotel's breakfast receives mixed reviews from its guests. Many highlight the excellence of the breakfast, praising the variety of options available and the attentiveness of the cooks. Guests often describe the breakfast as very good, hearty and delicious, featuring a wide range of fruits, breads, cakes and juices, all hygienically prepared and fresh.
On the other hand, some guests feel that the breakfast leaves much to be desired. They note that the options can be limited and suggest improvements, particularly in the variety of fruits and cakes. There are several mentions of breakfast being basic and not up to the standard expected with comments pointing out the absence of butter and natural juices and sometimes being served outside the stipulated time.
Despite these criticisms, the breakfast service is frequently complimented for its exceptional and impeccable service, indicating a consistent level of care from the staff. While the overall opinion on the breakfast quality varies, the dedication of the staff and the hygiene standards are often highlighted positively.
Rooms
The rooms at Hotur Hotel garner mixed feedback from guests with a recurring emphasis on their spaciousness. Many visitors appreciate the large, well-ventilated rooms, some of which offer picturesque sea views. Despite the outdated furniture and overall aged appearance of the building, the size of the rooms is consistently noted as excellent, providing ample space for guests' comfort.
However, the hotel’s need for renovation is frequently mentioned. Reviewers highlight that the rooms, while clean for the most part, suffer from maintenance issues, such as cracked walls, musty smells and dated amenities. Some guests report uncomfortable beds and occasional unpleasant experiences like ants or a flooded bathroom.
While the accommodations’ overall cleanliness and significant space are praised, renovations and modernization are needed to enhance the overall guest experience at the otherwise well-located property.
Beds
When it comes to the comfort of a night's sleep at Hotur Hotel, guests have consistently expressed significant concerns about the quality of the beds. Many have found the mattresses to be in poor condition, ranging from thin and worn-out to dirty and torn. The predominant feedback indicates that the beds are usually quite hard, often causing discomfort and even pain for some visitors. Several reviews mentioned that the mattresses felt comparable to lying on the floor with some pointing out they could feel the slats of the bed frame beneath them. Additionally, the pillows have been noted as hard and outdated, contributing further to the overall discomfort. Although there were sporadic mentions of comfortable beds, they were few and far between, suggesting these positive experiences are not the norm. Overall, the consistent issue with bed comfort reflects a significant area for improvement at Hotur Hotel.
Cleanliness
Hotur Hotel presents a mixed bag when it comes to cleanliness, but the positives are notably strong. Guests frequently praised the hotel's cleanliness, describing it as excellent, very clean and organized. Many pointed out that the sheets, towels and overall facilities were immaculate, contributing to a pleasant and welcoming environment. Additionally, the pool maintained high standards, adding to the appeal of the hotel.
However, the hotel's maintenance and upkeep appeared to be areas needing attention. Several reviews mentioned that the hotel seemed old and in urgent need of renovations. Some guests found specific areas, such as breakfast tables and bathroom floors, to be not up to the mark and noted that room cleaning was only conducted every three days, which wasn't ideal for all.
In summary, while Hotur Hotel generally excels in cleanliness, there remains room for improvement in consistent maintenance and more frequent room cleaning to enhance guests' experiences fully.
Staff
The guest reviews for 'Hotur Hotel' overwhelmingly highlight the exceptional service provided by the staff. Guests frequently describe the team as attentive, friendly and polite, always eager to please and assist. The employees are noted for their helpfulness, discretion and willingness to go above and beyond with the reception staff receiving particular praise for their effectiveness. The hotel's manager also garners special mention for his helpfulness. In addition, the friendliness and approachability of the staff contribute significantly to the overall positive experience at the hotel. Guests appreciate the excellent service across all departments, including the parking and breakfast staff. Such consistently high marks for staff service strongly suggest that guests can expect a warm and accommodating atmosphere during their stay at Hotur Hotel.
Wi-Fi
Visitors to Hotur Hotel should be aware that the Wi-Fi experience leaves much to be desired. Many guests reported that the internet connection is unstable and insufficient. In fact, the Wi-Fi often only functions in the reception or hallway areas and even there, the signal can be quite weak. Those expecting a reliable connection in their rooms might be disappointed as numerous reviews indicate a poor or entirely non-functional Wi-Fi service in the bedrooms. For guests who rely heavily on internet access during their stay, alternative arrangements might be necessary.
Pool
The Hotur Hotel boasts a range of amenities that cater particularly well to families, especially with its combination of a swimming pool and game room designed to keep children entertained. Guests frequently highlight the pool as a major attraction, describing it as excellent, amazing and beautiful. Many appreciate its role as a rejuvenating option after a day at the nearby beach and it has been credited with saving the day for some visitors looking for a refreshing dip.
The pool area itself is praised for being a nice leisure spot, demonstrating its potential for relaxation and enjoyment. Additionally, its maintenance generally receives positive remarks with several noting it as well-maintained and very good. However, there have been occasional criticisms regarding cleanliness with some guests mentioning that the pool could benefit from more regular upkeep, particularly since it's an open area. Despite this, the overall sentiment remains favorable, making the Hotur Hotel pool a valued feature for many guests.
Parking
When staying at Hotur Hotel, guests will find a notable mention of the parking facilities. The parking area is frequently described as spacious and ample, providing enough room for all visitors. While the parking lot is uncovered and unpaved, it is centrally located in Guarapari, adding to its convenience. Additionally, the parking service comes with compliments to the helpful and kind staff, including a dedicated parking attendant. Despite some reviews suggesting improvements with covered spots, visitors appreciate the free and secure parking available. Overall, the parking at Hotur Hotel offers convenience and space, although enhancements could elevate the experience further.
Yes, Hotur Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotur Hotel.
No, Hotur Hotel doesn't allow dogs.
Yes, parking facilities are available at Hotur Hotel.