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Hotel Verony Guatape

Guatape , Sector Paraje La Culebra (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Verony Guatape strikes an impressive balance of location, cleanliness and overall hospitality, making it a favored destination for tourists. Nestled strategically between the iconic La Piedra and the vibrant town of Guatapé, the hotel offers unparalleled access to popular attractions and essential amenities. Guests consistently praise its central, picturesque setting adjacent to the serene Comfama Park, which offers breathtaking views of the lake and surrounding landscape, positioning it as an ideal starting point for various activities from boating to site explorations.

The hotel's breakfast is generally well-received, marked by hearty, tasty and well-presented meals that emphasize local gastronomy. While some guests note occasional issues with variety and temperature, the overall satisfaction indicates a delightful start to the day. Dinner at the hotel's restaurant also garners commendation for its delicious fare with specific dishes like the paella and solomito Puerto Rico standing out. However, there are mentions of high prices and slow service.

Rooms at Hotel Verony Guatape are appreciated for their spaciousness, cleanliness and amenities like balconies and jacuzzis, despite some being described as small with basic facilities. The simplicity and cleanliness of the rooms contribute to a comfortable, serene environment, ideal for families and relaxation. The exceptional level of cleanliness extends throughout the hotel, consistently impressing guests and adding to their overall comfort.

The staff’s friendliness and attentiveness significantly enhance the guest experience with frequent praise directed towards specific team members for their exceptional service. Although there's occasional mention of inconsistent service, positive interactions and efficient management remain dominant themes.

Despite the hotel's high points, there are noted drawbacks such as unreliable Wi-Fi, which is often reported as slow and inconsistent. The pool area, while visually appealing and clean, sometimes suffers from being too cold to use comfortably. Parking is generally convenient with ample space, but occasional crowding and lack of covered areas are noted.

For families, the hotel is a particularly good choice, offering a family-friendly atmosphere with suitable facilities for children. The beds, however, receive mixed reviews with many guests finding them uncomfortable due to worn-out mattresses. While the hotel markets itself as a four-star establishment, guest feedback suggests it falls short of these expectations, though it remains a good value option.

Accessibility is highlighted, but there are limitations for guests with disabilities, such as a lack of dedicated facilities and certain amenities like air conditioning. The presence of a heated pool is a significant plus, though issues with the heating system are frequently mentioned.

Overall, Hotel Verony Guatape delivers a pleasant stay with notable strengths in location, cleanliness and service, making it a worthy option for travelers looking to explore Guatapé.
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Hotel Taking Steps Towards Sustainability

This hotel is listed as Eco-certified, indicating that it has met specific environmental standards and demonstrates a commitment to sustainable practices.

Family Friendly Hotel

Features an outdoor swimming pool and a garden, and is pet-friendly. It offers family rooms and is located within walking distance of Piedra del Peñol. It is a good option for families looking for basic amenities and a convenient location.

Business Hotel

This hotel offers tour/ticket assistance and a banquet hall, which can be useful for business travelers looking to organize events or explore the area during their downtime.

Hotel with Parking

This hotel offers plenty of parking and is in a great location near El Peñol Rock. Clean and comfortable, it's a good base for exploring the area.

Cheap Hotel

Located in Guatape, this hotel offers affordable accommodation in a prime location to explore the popular tourist destination of El Peñol.

Accessible Hotel

Hotel Verony Guatape is confirmed to be wheelchair-accessible and provides general accessibility features, contributing to a more inclusive experience for its guests.

Hotel with Outdoor Pool

Hotel Verony Guatape provides an outdoor pool and a children's pool with sun loungers and pool umbrellas. It is also noted as one of the cheapest hotels with a pool in Guatape.

Hotel with Heated Pool

Has a heated outdoor pool.

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

5-Star Hotel

Room Types

Deluxe Suite with Spa Bath This suite features a hot tub and a spa bath. Boasting a private entrance, this suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower. Featuring a balcony with lake views, this suite also features a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Superior Double Room This double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 1 bed.

Superior Triple Room This triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Superior Quadruple Room This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 4 beds.

Two-Bedroom Apartment Boasting a private entrance, this apartment also features 2 separate bedrooms and 1 bathroom with a shower. This apartment has a wardrobe, a tiled floor, a flat-screen TV with cable channels and a balcony. The unit has 4 beds.

Superior Family Room This family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 5 beds.

Triple Room with Balcony This triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with lake views. The unit offers 3 beds.

About Hotel Verony Guatape

License: 42200

Guest Reviews

8.2

Very Good

Location

Hotel Verony Guatape's location consistently earns high praise from its guests. The hotel is strategically nestled between the tourist attractions of La Piedra and the town of Guatapé, providing easy access to both. It is adjacent to the serene Comfama Park and boasts breathtaking views of the lake and surrounding landscape.

Guests frequently highlight the hotel's central position, noting its proximity to essential amenities and tourist spots. The convenient location makes it an ideal starting point for exploring El Peñol, the stone monolith and the vibrant town of Guatapé. Furthermore, the hotel is well-situated near bus stops for easy travel to and from Medellin.

The tranquil environment, combined with the picturesque views and nearness to the dam, creates a serene retreat for guests. Additionally, the hotel's facilities, including the pool and jacuzzi, add to the overall enjoyment of the stay. The proximity to various attractions ensures that guests can effortlessly engage in diverse activities, from boating to site explorations.

In sum, the exceptional location of Hotel Verony Guatape is a standout feature that complements its welcoming ambiance, making it a preferred choice for visitors keen on exploring the rich tapestry of Guatapé and its surroundings.

Breakfast

Hotel Verony Guatapé offers a breakfast experience that is generally well-received by guests with many positive comments highlighting the delicious and complete nature of the meal. The breakfast is described as hearty, tasty and well-presented with ample portions that leave guests satisfied. Many appreciate the focus on local gastronomy and the variety of the options provided.

However, some reviews point out that the breakfast can be quite simple and repetitive with limited choices such as eggs and flatbread being served frequently. There were a few mentions of cold food and a lack of variety, which some guests found disappointing. Despite this, for the most part, the breakfast receives praise for its quality and the satisfaction it brings to guests, even if it occasionally falls short of the expectations set by the "buffet" label.

In summary, while Hotel Verony Guatapé's breakfast has room for improvement in terms of variety and warmth, it largely succeeds in providing a delicious and fulfilling start to the day for its guests.

Dinner

Guests have shared a mixed array of opinions regarding dinner at Hotel Verony Guatape with a significant focus on both the positive and negative aspects. The consensus highlights that the food is consistently described as delicious with certain dishes like the paella and solomito Puerto Rico receiving specific praise. The pasta with fruto di mare is recommended for its exceptional taste and the varied dinner menu offers an appealing selection of options catering to diverse palates with burgers being singled out as particularly good.

However, there are several aspects of the dining experience that may need improvement. Some reviewers mention that the restaurant's food can be pricey with the value not always aligning with the cost. The service has received criticism for being slow with reports of a long wait time between ordering and receiving food, even when the restaurant is not busy. Moreover, the consistency and quality of the dishes can be hit-or-miss with comments about food being overcooked or served cold and the menu being somewhat limited and repetitive.

In summary, while Hotel Verony Guatape’s restaurant offers several standout dishes that are well-received by guests, there is room for improvement in terms of service efficiency and ensuring consistent food quality. Additionally, guests should be prepared for relatively high prices when dining at the hotel.

Rooms

Hotel Verony Guatape's rooms receive mixed reviews, mostly highlighting their simplicity and cleanliness. Many guests find the rooms to be spacious, comfortable and equipped with pleasing amenities like balconies and jacuzzis, offering picturesque views of the lake and surroundings. Despite this, several rooms are described as small and lack certain conveniences such as nightstand lamps and adequate soundproofing. The beds, while often reported as uncomfortable, do not detract entirely from the overall comfort and pleasantness of the rooms. Cleanliness is generally praised, although some note that the cleaning routines could be more consistent. The facilities, while basic, are well-maintained, contributing to an organized and functional environment. The hotel rooms maintain a balance of comfort and simplicity, catering well to families and those seeking a clean, serene space to rest.

Beds

Hotel Verony Guatape has received mixed feedback regarding its beds. While there are mentions of comfortable double beds and clean bedding, a significant number of reviews highlight several areas for improvement. Many guests found the beds uncomfortable, noting issues with old and worn-out mattresses where springs could be felt, leading to discomfort and back pain. There were reports of beds making considerable noise and in some cases, additional beds being particularly uncomfortable or small. Some comments also pointed out structural problems with the bed frames, contributing to an unsatisfactory sleeping experience. Additionally, concerns were raised about the biosafety measures of the bedsheets and blankets. Overall, while there are some positive remarks, the consensus suggests that improvements in bed quality and mattress comfort would greatly enhance the guest experience.

Cleanliness

Hotel Verony Guatape consistently impresses guests with its exceptional level of cleanliness. Visitors frequently highlight that all spaces within the hotel are impeccably clean and well-maintained, adding to the overall comfort of their stay. The hotel facilities, including the pool, are routinely praised for their cleanliness and organization. Guest rooms are described as very clean, comfortable and spacious, contributing to a pleasant and hygienic environment.

While the hotel generally maintains high standards of cleanliness, there are occasional mentions of areas needing improvement, such as the elevator glass and some wet areas like the bathroom and Jacuzzi. Nevertheless, the positive reviews overwhelmingly outnumber the criticisms, reinforcing the hotel's reputation for excellent cleanliness. Overall, Hotel Verony Guatape provides a clean and comfortable experience, making it a reliable choice for travelers seeking spotless accommodations.

Staff

Hotel Verony Guatape boasts a reputation for having a generally friendly and attentive staff, contributing to many positive guest experiences. The reception team is often noted for being efficient and courteous with specific mentions of staff members like Ivan, Ramon and Jesus who go the extra mile to ensure guests feel well-cared-for. The waitstaff at the restaurant and bar also receive frequent praise for their friendly and accommodating service, enhancing the overall dining experience.

Despite the numerous commendations, there are occasional mentions of inconsistencies in service quality. Some guests reported experiencing impersonal or indifferent attitudes from a few staff members and a lack of proactive assistance. However, these instances seem to be outliers compared to the predominant theme of warm and helpful interactions.

The hotel's management appears generally empathetic and responsive with specific accolades for personalized attention from individuals like Mr. Oscar and the manager, who are highlighted for their exceptional service. Housekeeping staff and other team members are often recognized for their friendliness and willingness to help.

Overall, while there are occasional lapses in service, the majority of guest feedback underscores the attentive, accommodating and friendly nature of the staff at Hotel Verony Guatape, which significantly enhances the guest experience at this picturesque location.

Wi-Fi

Travelers looking to stay connected during their visit to Hotel Verony Guatape may find the Wi-Fi service to be quite challenging. Numerous guests have reported unreliable and slow internet speeds with Wi-Fi signals often going in and out or not working properly at all. The Wi-Fi availability is also limited, primarily accessible only at the reception and its quality in the rooms is particularly poor. For those needing a strong and consistent connection, the Wi-Fi at this hotel may fall short of expectations. Many guests have suggested improvements to the internet service to enhance the overall experience.

Pool

Hotel Verony Guatape features a pleasant pool area that many guests find spacious and visually appealing. Despite this, the primary pool is not heated, leading to frequent comments about its cold temperature making it unusable for some. On the positive side, the cleanliness of the pool is consistently praised, along with a well-maintained jacuzzi that adds to the overall experience. The pool area provides ample space for relaxation with options to enjoy either sun or shade, enhancing the stay for many visitors. However, some guests have noted the pool can become overcrowded and the constant high-volume music can be a drawback for those seeking tranquility. While there are limitations regarding pool hours and the effectiveness of the heating system, the pool area remains a key feature appreciated by many for its good depth, clear maintenance and enjoyable ambiance.

Parking

Hotel Verony Guatape offers a predominantly positive parking experience for its guests. The parking facilities are frequently described as spacious, large and ample, accommodating numerous vehicles with ease. Many guests appreciate the convenience of an outdoor parking area located within the hotel complex, which adds to the accessibility and ease of parking. However, there are occasional mentions of the parking area being crowded or disorganized and a few reviews note the lack of covered parking. Despite these minor setbacks, the overall consensus highlights an abundance of parking space and a generally good parking experience for visitors.

Family

Hotel Verony Guatape offers a family-friendly atmosphere with a focus on providing an enjoyable experience for both children and families. Guests have praised the hotel's suitability for children and its overall family-oriented environment, making it an exceptional choice for a family getaway. The facilities, including a heated pool and hot tub, are often highlighted as great spots for family fun and relaxation. The space is accommodating with rooms ample enough for a family of four.

While the hotel excels in its family-friendly allure, some reviews noted areas that could use improvement. Service can feel impersonal and attention to detail may be lacking, especially during peak times. Additionally, social distancing in communal areas like the heated pool hasn't always been strictly enforced, which could be a concern for health-conscious visitors. Despite these points, the hotel remains highly recommended for families seeking a restful and enjoyable stay.

4 Star

Hotel Verony Guatape presents itself as a four-star establishment, but guest reviews suggest it falls short of this classification. The hotel is better suited for short stays, lacking some expected amenities such as complimentary coffee, tea or water. Despite these shortcomings, the hotel remains an attractive option due to its affordable prices. It may not meet the full expectations of a four-star rating, but it offers good value for money.

Accessible

Hotel Verony Guatape boasts an accessible location, making it easy to reach the main road and nearby town. However, there are notable limitations in terms of accessibility for guests with disabilities. The hotel lacks dedicated access to wet areas and does not provide activities or facilities specifically designed for disabled guests. Despite claims of being adapted for accessibility, some reviews suggest this is not the case. While the hotel is described as accessible in general, the absence of certain amenities like air conditioning, room food service and cable TV may be a drawback for some visitors. Overall, Hotel Verony Guatape offers a convenient location, but improvements are needed to enhance its accessibility for all guests.

Heated Pool

Hotel Verony Guatape boasts a heated pool that is frequently mentioned by its guests. Many reviews highlight the presence of the heated pool and describe it as very pleasant and excellent. The hotel also features a heated jacuzzi which adds to the relaxation options. However, there are several mentions of issues related to the heating system with guests noting that the heated pool often feels cold. Additionally, some reviews point out the limited hours during which the pool heating is operational. Despite these limitations, the heated pool remains a notable amenity that several guests appreciated during their stay.

Outdoor Pool

Hotel Verony Guatape boasts a lovely outdoor pool area that enhances the overall guest experience. Many guests appreciate the beautiful views of the lake and the iconic rock from this spot, making it a visually pleasing place to relax. The pool itself receives commendations for being fresh with a good size that offers a pleasant swimming experience. The addition of a jacuzzi elevates the relaxation factor with several guests specifically highlighting these amenities as excellent. The surrounding area is described as wonderful, spacious and well-maintained, contributing to a very pleasant and relaxing atmosphere.

However, some reviews mention that the pool can get crowded and its size is moderate to small. There are also comments about the pool schedule with guests suggesting it could be adjusted to allow for more flexibility. Despite these minor points, the overall sentiment reflects a positive impression of the pool area, making it a significant feature of the hotel that guests enjoy.

Romantic

Hotel Verony Guatape offers a romantic retreat with beautifully decorated spaces tailored for special occasions. The ambiance is perfect for couples and honeymooners, creating an ideal setting for anniversaries or romantic getaways. Guests have highlighted the beautiful views from the balcony that add to the romantic experience, often exceeding expectations. However, there are serious concerns regarding the treatment of LGBTQ+ guests, which is a notable downside. Overall, for those seeking a picturesque and intimate stay, the hotel generally provides a memorable and romantic atmosphere.

Yes, Hotel Verony Guatape has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Hotel Verony Guatape.

Yes, Hotel Verony Guatape welcomes dogs.

Yes, parking facilities are available at Hotel Verony Guatape.

No, Hotel Verony Guatape doesn't have a gym.

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