Bosko, situated in the stunning landscapes of Guatapé, offers an unparalleled experience marked by its exceptional location and breathtaking views. The serene setting creates an enchanting ambiance, allowing guests to indulge in a tranquil retreat where nature and comfort harmonize seamlessly. Visitors speak favorably of the outstanding facilities and memorable dining experiences at the hotel restaurant, which significantly enhance their stay. The proximity to Guatapé adds convenience without sacrificing the isolated charm of Bosko.
The culinary offerings at Bosko are impressive, with breakfast and dinner equally celebrated for their quality and presentation. The breakfast experience stands out with dishes like strawberry French toast, served with a unique option of enjoying the meal on a room's terrace or as a floating breakfast in the pool. Dinner receives high praise for its excellent à la carte menu and flavorful dishes, coupled with punctual service and a welcoming dining atmosphere. Bosko's restaurant is noted for superb value for money, making it a standout choice compared to other dining options in the area.
Bosko's rooms, designed with elegance and comfort, integrate beautifully with the natural surroundings. Guests appreciate the glamping-style accommodations that offer spaciousness and aesthetically pleasing designs, complemented by remarkable amenities such as jacuzzis and private pools. Rooms like the presidential suite provide a luxurious escape with stunning infinity pools and majestic views, ensuring a memorable stay. Though minor issues like the chill at night and air conditioning were mentioned, these did not detract from the overall positive room experience.
The staff at Bosko elevate the experience with their extraordinary hospitality. Renowned for their friendliness and attentiveness, they provide 5-star service that enhances the serene environment. Guests frequently commend the staff's readiness to assist, ensuring a seamless experience and contributing to an unforgettable stay. Their swift communication, notably through WhatsApp, adds a modern touch to the exemplary service provided.
The pool area at Bosko is another highlight, offering a tranquil and intimate space for relaxation. The heated infinity pool, particularly stunning at sunset, provides incredible views of the surrounding landscape, creating an idyllic setting. Although the jacuzzis may not always reach the desired warmth, the sky pools offer remarkable views, enhancing the peaceful atmosphere.
Overall, Bosko is celebrated as an exceptional destination for travelers seeking a serene and luxurious retreat, highlighted by stunning natural beauty, superb culinary experiences, remarkable accommodations, and a dedicated staff.
The Brown, Guatape, Autograph Collection is celebrated for its picturesque location overlooking the stunning Guatapé reservoir. Guests are captivated by the breathtaking views, especially from the hotel’s patio and infinity pool, which create an idyllic backdrop for relaxation. The hotel’s architecture and thoughtfully designed common areas effectively complement the natural beauty of its surroundings. Despite the challenging access road, the tranquil setting and spectacular landscape make the journey worthwhile.
The hotel consistently impresses with its clean and stylish rooms, boasting remarkable lake views. The rooms, while sometimes noted as compact, maintain a comfortable and well-air-conditioned environment perfect for relaxation. Private Jacuzzis on the deck offer a luxurious touch, enhancing the overall stay experience. Most guests find the comfort and cleanliness of the accommodations to be exceptional.
Dining at The Brown is a highlight of the experience, with the breakfast buffet receiving high praise for its wide array of offerings. Guests appreciate the delicious variety, although some have suggested more typical dishes could be included. Dinner is also well-regarded, with the pizza being a standout item. While occasional inconsistency in dining options was noted, overall food quality and service are commended.
The hotel’s cleanliness generally meets guests' expectations, though some have reported occasional lapses in housekeeping. Despite those instances, the stylish interiors and good service often leave a positive impression. The friendly and attentive staff play a significant role in enhancing the guest experience, particularly within the restaurant and housekeeping teams.
The infinity pool at The Brown provides a mesmerizing escape with its panoramic views and inviting setup, becoming a favored spot for guests seeking both tranquility and beauty. Although some find the pool size relatively small, the enchanting surroundings make it a cherished feature of the hotel.
Overall, The Brown, Guatape, Autograph Collection stands out as a remarkable destination for those seeking a serene and visually stunning location with commendable amenities and services.
Mansión by Bernalo Hotels is celebrated for its prime location, nestled in a stunning scenic environment close to major attractions such as La Piedra del Peñol and the picturesque town of Guatapé. Guests frequently commend the breathtaking views from various vantage points within the hotel, including the pool area, which overlooks the beautiful reservoir and lush landscapes. The hotel's easy access to natural attractions and recreational activities makes it an ideal spot for nature enthusiasts and those seeking relaxation.
The breakfast service at the hotel receives high praise for its delicious, varied and high-quality offerings with fast service contributing to a pleasing start to guests' days. Similarly, the hotel's dinner experience, though mixed in reviews, is often highlighted for the excellently prepared and delicious food despite some noted limitations in menu variety and consistency.
When it comes to accommodations, the hotel's rooms are described as comfortable and very clean with cozy beds and pleasing communal areas. Scenic views and spacious balconies in some rooms add to the pleasant stay experience. However, there are areas needing improvement, such as room size, ventilation and decor. Some guests have reported issues such as musty smells, poor sound insulation and maintenance concerns, indicating that these aspects need attention to meet guest expectations fully.
Cleanliness is generally well-regarded with many guests finding the facilities well-maintained and the staff's kindness enhancing their experience. Nevertheless, several guests have noted significant cleanliness and maintenance issues, such as mold, unpleasant odors and deteriorating common areas, which suggest room for improvement.
The staff at Mansión by Bernalo Hotels are frequently recognized for their exemplary service, characterized by friendliness, professionalism and attentiveness. Individual team members receive special mentions for their dedication and helpfulness, although isolated instances of inattentiveness and lack of information on rates have been mentioned.
Family-friendliness is another highlight with a welcoming atmosphere praised for accommodating guests of all ages. The hotel's tranquil ambiance, combined with the staff's attentiveness towards families, makes it a delightful retreat for family vacations.
The pool area, notable for its excellent location and stunning views, adds a unique charm to the hotel experience. Guest reviews commend the pool for its cleanliness and appropriate depth, although mixed feedback on temperature and occasional maintenance issues indicate variability in guest experiences.
Overall, Mansión by Bernalo Hotels offers a generally positive experience, particularly in terms of location, staff service and certain amenities like breakfast and scenic views. However, addressing the mentioned concerns regarding room maintenance, cleanliness and dining variety could further elevate the guest experience.