Grand Hotel Guayaquil, an Ascend Collection Hotel

Guayaquil -2.19454800, -79.88489900 , Boyaca 1615 Y Clemente Ballen (Show on Map)
8.8
Excellent


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Summary of reviewsThe Grand Hotel Guayaquil, an Ascend Collection Hotel, emerges as a top choice for travelers due to its exceptional location in the heart of Guayaquil. It's conveniently situated near major attractions like the Malecon, Iguana Park and the Cathedral and just ten minutes away from the airport, making it highly accessible for both tourists and business travelers. The hotel's central positioning allows guests to explore significant landmarks comfortably on foot, adding to its value for money.

The breakfast experience at Grand Hotel Guayaquil stands out with guests praising the extensive, delicious and high-quality options available. The breakfast buffet with its healthy and varied offerings, starts the day off on a positive note, enhanced by the friendly and attentive staff. Similarly, the hotel's restaurant receives commendations for its good cuisine, particularly the exceptional breakfast and dinner services. Even though the menu can be basic at times, the quality and taste of the dishes often exceed expectations.

Guests also appreciate the spacious and clean rooms equipped with comfortable beds and well-maintained amenities. Despite minor issues such as noisy air conditioning units and outdated decor, the overall room experience remains positive. The hotel's cleanliness is consistently highlighted with spotless rooms and facilities contributing to a calm and fresh environment.

The staff at Grand Hotel Guayaquil are frequently praised for their professionalism, friendliness and attentiveness. From the front desk to the cleaning personnel, the team goes above and beyond to ensure a pleasant stay for guests. Though some guests experienced occasional disorganization, the staff's efficiency and courtesy overwhelmingly contribute to positive reviews.

Among the hotel's amenities, the pool area is particularly noted for its cleanliness, aesthetic appeal and serene ambiance. The well-equipped gym on the rooftop terrace, along with additional facilities like the squash court, sauna and steam bath, also receives high praise, enhancing the overall guest experience.

While the WiFi service receives mixed feedback with some guests encountering connectivity issues in their rooms, the internet quality in general areas is often seen as satisfactory. Parking, however, has mixed reviews—some appreciate the valet service, while others find parking to be problematic and expensive.

Families find the Grand Hotel Guayaquil an excellent choice, thanks to its spacious family rooms, friendly atmosphere and dedicated areas for children, such as the pool and game room. Safety measures and accommodating staff further enhance the family-friendly environment.

Overall, Grand Hotel Guayaquil, an Ascend Collection Hotel, offers a rewarding and enjoyable stay for visitors, bolstered by its prime location, excellent breakfast, comfortable rooms and supportive staff, making it a preferred option for many travelers visiting Guayaquil.
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Categories
Hotel Taking Steps Towards Sustainability
As an Ascend Hotel Collection member, this hotel is part of Choice Hotels International, which emphasizes sustainability in its operations. The brand's commitments include responsible resource use, promoting renewable energy, and focusing on long-term durability in materials and renovations.

Hotel for Honeymoon
The Grand Hotel Guayaquil, Ascend Hotel Collection is a viable option for honeymooners looking for a memorable stay.

Hotel with Spa
Grand Hotel Guayaquil includes spa services and an outdoor pool. It is well-located in the city center and offers spacious rooms, making it a comfortable option for spa enthusiasts.

Family Friendly Hotel
Centrally located, this family-friendly hotel offers an outdoor pool, sauna, and fitness center for recreation. It also provides concierge services and an arcade/game room for family entertainment. Dining options include a restaurant with international cuisine and a coffee shop, with a complimentary buffet breakfast served daily.

Romantic Hotel
Located in the heart of Guayaquil, this historic hotel offers a blend of classic elegance and modern comfort. Its grand architecture and central location make it a perfect base for exploring the city's romantic attractions.

Hotel with Swimming Pool
The beautiful pool offers an oasis of tranquility with its two waterfalls and natural greenery surroundings. It is located in Guayaquil.

  Outdoor Pool  


Hotel with Parking
This hotel offers parking facilities for its guests. While specific details on cost or type are limited, parking is available on site.

Accessible Hotel
This hotel offers a wide range of accessible room types, including options with roll-in showers and accessible tubs. It provides visual notification devices for door knocks and phone calls, and visual smoke and fire alarms. Public areas feature accessible restrooms with grab bars and accessible wash basins, and detailed accessibility is available for roll-in showers and tubs. The hotel also has wheelchair accessibility in its business center, restaurant, lounge, and offers an accessible airport shuttle.

Hotel with Gym
Offers a fitness center, swimming pool, sauna and spa. Provides a range of amenities for fitness and relaxation.

4-Star Hotel
This hotel offers a blend of historical charm and modern amenities, situated in a prime location. It provides guests with comfortable rooms, a restaurant, and excellent service, making it a top choice for a comfortable and high-quality stay.

Hotel with Outdoor Pool
Grand Hotel Guayaquil, Ascend Hotel Collection offers an outdoor swimming pool, gym, and restaurant. The pool area is described as a highlight, adding to the hotel's charm.

Room Types
Queen Room - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Double Room with Two Double Beds - Non-Smoking Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Deluxe Queen Room - Non-Smoking The spacious double room offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds - Non-Smoking Offering free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

King Suite - Non-Smoking The spacious suite offers air conditioning, a private entrance, a balcony with garden views as well as a private bathroom boasting a walk-in shower.

Triple Room with One Double Bed and One Single Bed - Non-Smoking Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

Triple Room with One Double Bed and One Single Bed - Non-Smoking Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.

Double Suite with Two Double Beds - Non-Smoking Featuring free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as city views.

Guest Reviews
8.8
Excellent
Location
The Grand Hotel Guayaquil, an Ascend Collection Hotel, stands out primarily for its exceptional location. Situated in the heart of Guayaquil, the hotel provides easy access to major attractions such as the Malecon on the Guayas River, Iguana Park (Seminario Park) and the Cathedral, making it a central hub for tourists and business travelers alike. Guests appreciate its proximity to the airport, just ten minutes away and find it convenient for short stays.

The hotel’s centrality allows for comfortable daytime walks with many local sights and dining options nearby. Its strategic position also ensures that guests can explore significant landmarks without needing a vehicle, although valet parking is recommended due to sparse parking availability in the immediate area.

Inside, the hotel features a beautiful swimming pool area decorated with unique and artistic touches and a well-equipped gym. Overall, guests find the Grand Hotel Guayaquil an excellent value for money with its clean, comfortable rooms and attentive staff, making it a top choice for anyone visiting this vibrant Ecuadorian city.

Breakfast
The breakfast experience at Grand Hotel Guayaquil, an Ascend Collection Hotel has garnered a multitude of positive remarks from its guests. A consistent theme throughout the reviews is the exceptional quality and variety of the breakfast buffet. Many guests describe the breakfast as excellent, spectacular and beyond expectations, noting the extensive and delicious food options available. The buffet includes various fruits, yogurts, juices, breads, prepared eggs, sliced cheese and meats, making for a very complete and fulfilling meal.

Guests also appreciate the friendly and attentive staff, which enhances the overall breakfast experience. The breakfast is often praised for its healthiness and well-presented dishes with some highlighting the availability of fresh waffles and great coffee. The variety offered daily ensures that there is something for everyone, contributing to a satisfying and enjoyable start to the day.

Despite the overwhelming positive feedback, a few guests mention a desire for more typical Ecuadorian options and some note that the buffet can be a bit limited or monotonous over time. Nevertheless, the general consensus is that the breakfast at Grand Hotel Guayaquil is a standout feature with many guests expressing their contentment and recommending it highly, especially for its diverse and high-quality offerings.

Dinner
The Grand Hotel Guayaquil's restaurant receives overall commendable feedback for its dining offerings. Many guests praised the good cuisine, highlighting the delicious culinary experiences and quality of meals, particularly noting the exceptional breakfast and dinner services. The menu, though basic with few options at times, offers well-prepared and tasty dishes. The filet mignon with mushroom sauce, seafood rice and shrimp ceviche are some standout items mentioned.

Despite a few critiques indicating some of the food could be dry and the menu unspectacular, many guests appreciated the varied and flavorful menu. The restaurant's price-to-quality ratio seemed satisfactory to most with several noting it as well-priced, especially for lunch and dinner offerings. The attentive waitress service and the overall quality of food at meals exceeded expectations for many.

There were mixed feelings about room service, particularly with the Caesar salad and some evening meals, where the value for money was not always seen as favorable. However, guests consistently highlight the restaurant as a strong point of the hotel, terming it excellent and a super good restaurant to dine at. The breakfast buffet also stood out as amazing, adding to the positive dining experience at Grand Hotel Guayaquil.

Rooms
The rooms at the Grand Hotel Guayaquil, an Ascend Collection Hotel, have received high praise from guests for their spaciousness and cleanliness. Visitors appreciate the comfortable beds, well-furnished interiors and the overall coziness of the rooms. Many noted the large, well-equipped rooms that offer a pleasant stay with functional amenities, such as complimentary water bottles and cable TV channels. The decor, although described by some as a bit outdated or old-fashioned, still manages to contribute to a welcoming atmosphere. Additionally, the hotel maintains high standards of cleanliness and comfort, continually impressing guests with its well-maintained facilities.

However, there are some drawbacks noted in the reviews. The air conditioning units were frequently mentioned as being noisy and somewhat old, which detracts from the otherwise pleasant room experience. Carpets in some rooms appeared to be dated and in need of better cleanliness. Despite these minor issues, the hotel's spacious and clean rooms, alongside the welcoming atmosphere and attentive service, make for a lovely stay.

Guests also highlighted the impressive common areas and amenities, such as the well-kept pool and gym, which further enhance the overall positive experience. The hotel's convenient location and good value for money are additional factors that have earned positive feedback from many visitors.

Beds
When staying at the Grand Hotel Guayaquil, an Ascend Collection Hotel, guests can look forward to experiencing an array of positive features in the comfort of their rooms. Most notably, the beds are frequently described as very comfortable with many guests appreciating the firm mattresses and cozy bedding. These features are bolstered by clean bed linens and well-maintained rooms that come with amenities such as blackout curtains and air conditioning, which contribute to a restful sleep environment.

However, some reviews did highlight areas for improvement. A few guests mentioned that the double beds felt too small for two people and cited discomfort when sharing. Additionally, there were occasional comments about the air conditioning not cooling well or being positioned in a way that directed cold air directly at the bed.

Overall, the consensus is that the rooms offer great comfort with large and very comfortable beds. The bedding is neat and tidy, ensuring a pleasant stay with many guests finding the accommodations to be of great value and the rooms spacious. Despite some minor inconveniences with bed size and air conditioning, the Grand Hotel Guayaquil is generally well-regarded for its comfortable and restful sleeping arrangements.

Cleanliness
The Grand Hotel Guayaquil, an Ascend Collection Hotel, consistently impresses guests with its exceptional standards of cleanliness. The facilities are meticulously maintained, creating a calm and fresh environment throughout the hotel. Visitors frequently highlight the spotless rooms and floors, noting that cleanliness is clearly a top priority. The bathrooms also garner praise for their pristine condition.

The hotel staff contributes to the overall positive experience, providing friendly and courteous service. Guests appreciate the comfortable and tidy rooms, equipped with clean linens and maintained at a high standard. While some concerns were raised about damp smells and needing better care for room rugs, these issues seem to be the exception rather than the rule.

Overall, the Grand Hotel Guayaquil stands out as a clean, comfortable and safe choice for a stay, offering well-kept amenities and a well-maintained atmosphere that guests highly recommend.

Staff
At Grand Hotel Guayaquil, an Ascend Collection Hotel, the staff consistently earn high marks from guests for their professionalism and friendliness. Visitors frequently highlight the employees' competence and attentiveness, ensuring a delightful stay. The warmth and efficiency of the staff, from security guards to cleaning personnel and bellboys, contribute to a safe and comfortable environment. Staff members like Franklin receive special mention for their exemplary service.

Many guests appreciate the courteous and polite demeanor of the team with numerous reviews praising their kindness and willingness to help. Whether it's at the front desk, housekeeping or the restaurant, the service is consistently described as superb, efficient and accommodating. The hotel's doormen and receptionists are particularly noted for their helpfulness and welcoming attitude.

Though some comments indicate sporadic issues with disorganization and slow check-in/check-out processes, the overwhelming sentiment is one of satisfaction with the attentive and friendly service provided. The hotel ensures a welcoming atmosphere with the staff making an extra effort such as preparing the sauna and steam bath for guests.

Overall, the Grand Hotel Guayaquil is renowned for its exceptional and supportive staff, contributing to a pleasant and memorable stay for all visitors.

Wi-Fi
Guests have shared mixed feedback about the WiFi at Grand Hotel Guayaquil, an Ascend Collection Hotel. On a positive note, many guests appreciated the good quality and fast internet, often noting reliable connections in general areas of the hotel. However, several visitors faced connectivity issues, describing the WiFi as inconsistent or unreliable, especially in individual rooms. Some mentioned that the WiFi didn't reach their rooms effectively or was too slow to support streaming. Despite the good experiences with the internet service in some parts of the hotel, others reported it to be awful, patchy or not working properly for the duration of their stay. There were also concerns about the security of the WiFi and it was noted that the service might not be free for all guests.

Gym
The gym at Grand Hotel Guayaquil, an Ascend Collection Hotel, receives high praise from guests for its well-equipped and comprehensive facilities. Many reviewers highlight the gym area as being fantastic, excellent and great with numerous mentions of its being complete and in tip-top condition. The gym is located on the rooftop terrace, offering not only functionality but also an appealing setting for workouts. The fitness center is also described as spacious and elegant, adding to its appeal. Guests also appreciate the additional amenities such as the squash court, sauna and steam bath, which complement the overall fitness experience. Overall, the gym facilities at the hotel are consistently noted as being one of the standout features, contributing significantly to a positive stay.

Pool
Guests consistently highlight the Grand Hotel Guayaquil's pool area as a standout feature, contributing to an exceptional experience. Many reviews emphasize the pool's cleanliness, aesthetic appeal and the serene ambiance it provides. The pool is frequently described as beautiful with several remarks on its well-kept and nicely designed surroundings. The addition of lush gardens and beautiful plants enhances the environment, creating a peaceful and relaxing atmosphere.

The pool area is noted for its spaciousness and modern design, making it suitable for guests of all ages. Its amenities, including long opening hours, add to its appeal. The inclusion of recreational facilities such as the gym and sauna complement the pool, further elevating the guest experience. Despite occasional mentions of the pool being cold, the overall sentiment remains positive with the comfortable and scenic setting being frequently praised.

Families with children particularly appreciate the pool with some noting that it is their children's favorite part of the hotel. The pool area's central location within the hotel also adds to its attractiveness, providing a lovely courtyard setting that guests enjoy. Overall, the pool area at Grand Hotel Guayaquil is described as a highlight, contributing significantly to the hotel's charm and guest satisfaction.

Parking
The guest reviews for parking at Grand Hotel Guayaquil, an Ascend Collection Hotel, reveal mixed experiences. Many travelers appreciated the valet parking service, describing it as excellent, safe and comfortable. The secure taxi service to the airport was consistently praised, contributing to a sense of security and convenience for guests.

However, several reviews highlighted significant issues with parking. Some guests noted that parking is limited, problematic and not directly available at the hotel, leading to reliance on distant lots or outsourced services. Others mentioned that information about parking was misleading and found the parking fee to be unfairly high and excessive, causing frustration. Despite the hotel compensating some guests for parking difficulties, many found the overall parking experience to be a nightmare.

Family
Grand Hotel Guayaquil, an Ascend Collection Hotel, offers an ideal setting for families seeking a comfortable and enjoyable vacation experience. With spacious family rooms that are both large and comfortable, the hotel provides ample space for everyone to relax and feel at home. The family-friendly atmosphere is evident throughout with a relaxing area, a popular pool for kids and even a dedicated game room designed to keep younger guests entertained.

Safety is a top priority with many guests noting the excellent measures in place that made them feel secure during their stay. The staff is exceptionally friendly and accommodating, ensuring that families feel well taken care of. This personal touch extends to the youngest members of the family with the staff going out of their way to make children feel welcome and happy.

The hotel's balanced family facilities include a pool that children thoroughly enjoyed, creating unforgettable moments for families. The general consensus from families who stayed at the hotel is that it is a perfect and safe choice for a family getaway, providing a friendly atmosphere where everyone can relax and have fun together.

4 Star
The Grand Hotel Guayaquil, an Ascend Collection Hotel offers a mix of experiences according to guest reviews. The hotel is frequently praised with remarks that it's not just a 3-star establishment, but feels more like a 5-star hotel in terms of service and ambiance, giving an impression of exceeding the official rating.

Many guests view it as a solid 4-star property, noting good value for money and a decent balance of price and quality. The hotel is described as having good features given its cost and several reviews highlight a great price-performance ratio, making it an economically sound choice for travelers.

However, there are a few notes of concern regarding service, indicating that it falls short of the excellence expected from a 4-star hotel. Some mention that the hotel feels older than its rating suggests and that the service level could be elevated to better match its 4-star pricing.

Overall, while there are minor areas for improvement, the Grand Hotel Guayaquil offers a relatively good experience, particularly for those prioritizing good value in their stay.

Outdoor Pool
The Grand Hotel Guayaquil, an Ascend Collection Hotel, boasts a stunning outdoor pool that guests frequently praise. The pool area is exceptionally organized and features plenty of loungers for relaxation. Its design is described as beautiful and spectacular, enhancing the overall experience. Visitors find the pool very good with some noting it would be even more desirable if it were heated. Overall, the pool at this hotel is a standout feature that adds significant value to a stay.

Romantic
The Grand Hotel Guayaquil, an Ascend Collection Hotel is highly praised for its romantic atmosphere, making it an ideal choice for couples seeking a tranquil retreat. Guests often highlight the romantic poolside and the relaxing area on the terrace, which enhances the overall experience. The hotel features a Honeymoon suite, perfect for special occasions such as anniversaries and romantic getaways. Many guests celebrate significant milestones here, such as their 10-year anniversaries. The view from the rooms is often described as excellent, contributing to the hotel's charm. Overall, the Grand Hotel Guayaquil is excellent for a romantic atmosphere, offering a lovely stay for couples looking to create memorable moments together.


Yes, Grand Hotel Guayaquil, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Grand Hotel Guayaquil, an Ascend Collection Hotel.

No, Grand Hotel Guayaquil, an Ascend Collection Hotel doesn't allow dogs.

Yes, parking facilities are available at Grand Hotel Guayaquil, an Ascend Collection Hotel.

Yes, Grand Hotel Guayaquil, an Ascend Collection Hotel has a gym.

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