Hotel Palace Guayaquil

Guayaquil -2.19272300, -79.88239600 , Chile, 214 Y Luque (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Palace Guayaquil excels in multiple areas, making it a premier choice for visitors to Guayaquil. The hotel's prime location in the heart of the city is universally praised, providing easy access to key attractions like Malecon 2000 and various dining, shopping and entertainment venues. The surrounding conveniences add to its appeal, though some suggest caution after dark. Travelers appreciate the well-maintained facilities, comfortable rooms and attentive staff, which contribute to the hotel's high value for money.

The breakfast offerings at Hotel Palace receive high marks for variety and taste. The buffet includes both cold and hot items with many guests highlighting the delicious pancakes and French toast. Packed breakfasts for early departures add a practical touch. While some guests suggest more variety and larger coffee mugs, the overall feedback is positive, deeming the breakfast experience highly satisfying.

Hotel Palace's rooms garner consistent praise for their cleanliness, spaciousness and comfort. Renovations have enhanced the modern and fresh ambiance with soundproof windows ensuring a peaceful experience. Guests enjoy the large, comfortable beds and well-appointed bathrooms, contributing to an excellent stay.

Cleanliness is a standout feature of Hotel Palace with guests repeatedly noting the immaculate state of both rooms and common areas. The attention to detail and kindness of the staff further enhance the experience, ensuring a relaxing and tidy environment.

The staff at Hotel Palace are widely commended for their friendliness, helpfulness and professionalism. Guests frequently mention the accommodating nature and attentive service provided by the team. Special mentions of receptionists, particularly Cristian, highlight the exceptional service that contributes to a welcoming atmosphere.

WiFi service at the hotel is praised for its effectiveness, speed and stability. Guests appreciate the reliable internet connection, which is suitable for both leisure and business needs.

The comfort of the beds is a distinct highlight with many guests describing them as exceptionally comfortable and clean. The beds are particularly appreciated by those with back problems and contribute significantly to a good night's sleep.

In summary, Hotel Palace Guayaquil stands out for its strategic location, excellent breakfast, clean and comfortable rooms, impeccable cleanliness, exceptional staff, reliable WiFi service and highly comfortable beds. These attributes combine to offer a memorable and pleasant stay for visitors to Guayaquil.
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Hotel for Honeymoon
Hotel Palace Guayaquil is remarkably scored by couples.

Business Hotel
This hotel has a high guest rating and provides essential amenities, including room service and laundry services. It is a good option for business travelers seeking comfort and convenience.

Hotel with Gym
Hotel Palace Guayaquil provides access to fitness amenities.

4-Star Hotel
Hotel Palace offers a comfortable stay with essential amenities. Its central location provides easy access to nearby attractions, and the hotel features an on-site restaurant and clean, well-maintained rooms.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Room Types
Single Room This room features 1 Double-sized bed, a flat-screen TV, a minibar and soundproof windows. You will also find a free daily bottle of water, free breakfast and WiFi access.

Twin Room A spacious room with 2 beds, plasma TV, a minibar 2 phone lines, a daily bottle of water, slippers and Wi-Fi access.

Double Room A spacious room with 1 King-size bed, flat-screen TV a minibar, 3 phone lines, a daily bottle of water and Wi-Fi access.

Junior Suite The suite features a King size bed, a flat-screen TV, a minibar, DVD player, 2 phone lines, a daily bottle of water, soundproofed windows, slippers and Wi-Fi access.

Guest Reviews
8.8
Excellent
Location
Hotel Palace Guayaquil boasts an excellent, strategic and superb location, making it a top choice for visitors exploring the vibrant city. Situated in the heart of Guayaquil, the hotel enjoys proximity to key attractions like the Malecon 2000—a mere five-minute walk away—and the iconic waterfront, which offers everything needed to fully experience the city's highlights. Guests also appreciate the convenience of being close to grocery stores, restaurants and even the airport.

The central placement of Hotel Palace places guests within easy reach of numerous dining and shopping venues, making it perfect for those who want a comprehensive urban experience. Despite some concerns regarding the surrounding area after dark, the positives overwhelmingly highlight the hotel's advantageous geographical position.

Travelers have lauded the hotel's well-maintained facilities, comfortable rooms and attentive staff, complementing the prime downtown location. This excellent position not only promises good value for money but also ensures a memorable stay. Whether it's for a leisurely stroll along the boardwalk or exploring the historic center, Hotel Palace remains a well-located and clean option for anyone visiting Guayaquil.

Breakfast
Hotel Palace Guayaquil offers a generally well-received breakfast experience to its guests, characterized by high praise for its variety and taste. The buffet breakfast is frequently described as excellent and plentiful with many noting a wide range of customized choices. Guests have highlighted the delicious pancakes and French toast and some have called it the best hotel breakfast they’ve ever had.

The buffet includes a good mix of both cold and hot items and many found the breakfast facilities to be perfect and well-presented. On the practical side, the hotel is accommodating with early departures by providing packed breakfasts.

However, there are remarks about the need for more variety in the offerings, as some found the selection to be somewhat sparse or average. A few reviews also suggest that the breakfast does not match the hotel's overall category in terms of quality and arrangement of the dining area. Suggestions for improvement include larger coffee mugs and an overall boost to the breakfast variety. Despite these critiques, the general consensus remains highly favorable, making the breakfast at Hotel Palace Guayaquil a cherished part of many guests' stays.

Rooms
Hotel Palace Guayaquil's rooms consistently receive high praise from guests. The rooms are frequently described as clean, spacious and comfortable with soundproof windows ensuring a peaceful stay. Guests appreciate the modern and well-maintained facilities, highlighting the excellence of the bathrooms and the overall room appointments. Many reviews mention the comfort of the beds with large rooms providing ample space for both resting and working. Notably, some guests experienced the added delight of upgrades to suites. The hotel appears to have undergone recent renovations, enhancing the modern and fresh ambiance of the rooms. Overall, visitors express satisfaction with the spaciousness, cleanliness and comfort offered at this hotel, making it a reliable choice for a pleasant stay in Guayaquil.

Beds
The guest reviews of Hotel Palace Guayaquil highlight the exceptional comfort of the beds. Guests repeatedly praised the beds for being very comfortable with several noting that they were just what they needed for a good night's sleep. Some even mentioned the beds as being among the best they've experienced in months, thanks to new and comfortable mattresses and sheets.

The beds also received high marks for being clean and well arranged. Soft beds were particularly appreciated by those with back problems and the comfort of the pillows added to the positive experience. Although there was a minor comment suggesting that the beds could be more comfortable, the overwhelming sentiment is that guests found the beds to be a key highlight of their stay at the hotel.

Cleanliness
Hotel Palace Guayaquil consistently impresses with its remarkable focus on cleanliness and comfort. Guests repeatedly highlight the impeccable state of the rooms and facilities, noting that everything is well-maintained, tidy and visually appealing. The beds are praised for their comfort and the spacious bathrooms come fully equipped with all necessary amenities. The staff's attention to detail and kindness further enhance the experience, ensuring both rooms and common areas remain spotless. Overall, the hotel's excellent cleanliness and orderliness provide a quiet and comfortable stay, making it a standout choice for travelers.

Staff
Hotel Palace Guayaquil is highly praised for its exceptional staff. Guests consistently describe the staff as very friendly, extremely helpful and patient. The team is noted for their kindness and accommodating nature, always ready to meet the needs of the guests whether it involves arranging taxis or providing other services. The attentiveness of the staff stands out with many guests highlighting their professional and courteous demeanor. Receptionists, particularly Cristian, receive special mention for their assistance. The service provided is described as competent, pleasant and marked by frequent smiles, contributing to a welcoming atmosphere at the hotel. Despite some comments about the hotel’s age, the friendliness and professionalism of the staff make a significant positive impression on guests.

Wi-Fi
Hotel Palace Guayaquil boasts a highly effective WiFi service that has received numerous positive mentions from guests. The internet connection is described as good, very good, fast and stable. One guest appreciated being able to work peacefully for a couple of hours thanks to the excellent internet. While there was a mention of the WiFi being deficient by one guest, the overall feedback highlights effective and reliable connectivity throughout the hotel, making it a suitable choice for both leisure and business travelers.


No, Hotel Palace Guayaquil doesn't have any pool.

No, a spa isn't available at Hotel Palace Guayaquil.

No, Hotel Palace Guayaquil doesn't allow dogs.

No, parking facilities aren't available at Hotel Palace Guayaquil.

Yes, Hotel Palace Guayaquil has a gym.

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