Akelarre Ostatua
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsAkelarre Ostatua, centrally located in the heart of Guernica, offers a prime position for guests wanting to explore the city and its surroundings, especially those walking the Camino de Santiago. Its proximity to dining options, shops, public transportation and key attractions makes it an excellent base for tourists. The check-in process is praised for its seamlessness and the hostel offers a good value for money with clean, comfortable rooms despite being in a prime location.
The breakfast experience at Akelarre Ostatua has mixed reviews. Guests appreciate the setting on a picturesque 5th-floor terrace with stunning sunrise views, creating a memorable dining experience. However, the simplicity of the offerings and the 9 AM start time may not cater to all needs.
Room quality has left mixed impressions among guests. Many commend the rooms for their cleanliness and functionality, deeming them suitable for short stays. While some find the rooms small and simple, they appreciate the overall tidiness and comfort. However, occasional complaints about musty smells, humidity and outdated features indicate that some areas could use improvement. Bathroom facilities also receive varied feedback with issues around privacy and consistency in amenities noted.
Cleanliness is a highlight with many guests praising the spotless environment and well-decorated spaces. The hostel's affordability combined with clean accommodations meets guests' expectations for short stays. Nevertheless, isolated incidents of worn towels and mold suggest a need for more consistent housekeeping standards.
Akelarre Ostatua's staff receive significant praise for their friendliness, politeness and attentiveness. Staff members like Iker and Nerea are frequently mentioned for their exceptional service and welcoming nature, enhancing the overall guest experience. Guests appreciate the overall helpfulness and prompt communication, making them feel at home despite some automated processes.
The WiFi at Akelarre Ostatua presents some challenges with reports of weak signals and intermittent connectivity. While some guests find it sufficient for short stays, those needing a reliable connection may face frustration.
Opinions on the beds are mixed. Many guests find them comfortable and conducive to a restful night's sleep; however, issues like instability, noisiness and occasional bedbugs have been reported. Despite these drawbacks, the general cleanliness and room size contribute positively to the overall stay experience.
In summary, Akelarre Ostatua offers basic, clean accommodations in a prime location with excellent staff and a favorable overall value for money. While there are some areas for improvement, particularly regarding room amenities, cleanliness consistency and WiFi stability, the positive aspects make it a viable choice for travelers seeking a convenient and comfortable stay.
Categories
The breakfast experience at Akelarre Ostatua has mixed reviews. Guests appreciate the setting on a picturesque 5th-floor terrace with stunning sunrise views, creating a memorable dining experience. However, the simplicity of the offerings and the 9 AM start time may not cater to all needs.
Room quality has left mixed impressions among guests. Many commend the rooms for their cleanliness and functionality, deeming them suitable for short stays. While some find the rooms small and simple, they appreciate the overall tidiness and comfort. However, occasional complaints about musty smells, humidity and outdated features indicate that some areas could use improvement. Bathroom facilities also receive varied feedback with issues around privacy and consistency in amenities noted.
Cleanliness is a highlight with many guests praising the spotless environment and well-decorated spaces. The hostel's affordability combined with clean accommodations meets guests' expectations for short stays. Nevertheless, isolated incidents of worn towels and mold suggest a need for more consistent housekeeping standards.
Akelarre Ostatua's staff receive significant praise for their friendliness, politeness and attentiveness. Staff members like Iker and Nerea are frequently mentioned for their exceptional service and welcoming nature, enhancing the overall guest experience. Guests appreciate the overall helpfulness and prompt communication, making them feel at home despite some automated processes.
The WiFi at Akelarre Ostatua presents some challenges with reports of weak signals and intermittent connectivity. While some guests find it sufficient for short stays, those needing a reliable connection may face frustration.
Opinions on the beds are mixed. Many guests find them comfortable and conducive to a restful night's sleep; however, issues like instability, noisiness and occasional bedbugs have been reported. Despite these drawbacks, the general cleanliness and room size contribute positively to the overall stay experience.
In summary, Akelarre Ostatua offers basic, clean accommodations in a prime location with excellent staff and a favorable overall value for money. While there are some areas for improvement, particularly regarding room amenities, cleanliness consistency and WiFi stability, the positive aspects make it a viable choice for travelers seeking a convenient and comfortable stay.
Dog Friendly Guest House
Cheap Guest House
Small Guest House
3-Star Guest House
Guest Reviews
Akelarre Ostatua boasts an enviable location in the heart of the city, making it an ideal base for exploring Guernica and its surroundings. Guests consistently praise its central positioning, which places them right in the city center, close to dining options, shops and public transportation. For those walking the Camino de Santiago, the hostel's proximity to the path is a significant advantage, providing convenient access to necessary amenities. The excellent location also ensures that key attractions, such as the local museum, are just a short stroll away. Additionally, visitors appreciate the seamless check-in process and the value for money, combining a prime location with clean, comfortable rooms. The geographical situation of Akelarre Ostatua is optimal for both tourists wanting to explore the town and those using it as a base for further trips.
The breakfast at Akelarre Ostatua offers mixed experiences for guests. While some feel it is somewhat simple with options like coffee not catering to everyone's tastes, others find it quite pleasant for the price of €6. The standout feature is the breakfast setting; it is often served on a picturesque terrace, specifically the 5th floor, that provides stunning views of the sunrise, making it a memorable experience. Some guests appreciate that there are dedicated spaces for breakfast and dinner. However, there's a note that breakfast only starts at 9 AM, which may not suit early risers. Overall, the experience of having breakfast on a spectacular terrace with incredible views seems to be the highlight for many.
Akelarre Ostatua offers a range of rooms that have left mixed impressions among guests. Many have appreciated the cleanliness and tidiness of the rooms, highlighting them as comfortable and functional for a short stay. The rooms are often described as well-located and very clean, which seems to be a consistent positive point.
However, some reviews indicate that the rooms can be quite small and simple with a few describing them as outdated or lacking in coziness. Issues like musty smells, humidity and an absence of luxuries have been noted. Some guests also mentioned peculiar smells and the occasional sighting of mold, which could be off-putting for sensitive visitors.
In terms of bathroom facilities, opinions vary. While some found the bathrooms beautiful and integrated nicely into the room, others raised concerns about privacy due to semi-transparent partitions and the inability to fully close the bathroom doors. The inconsistent presence of amenities such as working TVs and towels also drew some criticism.
The self check-in process was appreciated by some, especially those with a knack for technology. The staff, when available, were regarded as kind and helpful, though some reviews mentioned the lack of on-hand support.
In summary, Akelarre Ostatua seems best suited for travelers seeking basic and clean accommodations in a convenient location without the expectation of luxurious facilities.
Akelarre Ostatua has received mixed reviews regarding the quality of their beds. Numerous guests have praised the beds as very comfortable, often highlighting the comfort of both the mattresses and the pillows. Many found the beds to be a significant positive aspect of their stay, contributing to a restful night's sleep.
However, not all feedback was favorable. Some guests experienced issues with the beds, such as instability, noisiness or bedbugs. There were also occasional complaints about the mattress quality with a few guests finding them either too hard or too soft for their preferences. Additionally, there were a few reports of bed linen smelling like cigarettes.
Overall, while many guests found the beds at Akelarre Ostatua to be comfortable and supportive, there were notable exceptions that highlight inconsistencies in the sleeping arrangements. Rooms were generally considered clean and sufficient in size, adding to the overall accommodation experience.
Akelarre Ostatua offers varying levels of cleanliness throughout its accommodations. Many guests praise the hotel for its overall cleanliness with phrases such as "very clean" and "clean and comfortable" frequently mentioned. Visitors appreciate the spotless bathrooms, well-decorated spaces and the availability of daily clean towels. The hotel's basic yet clean environment, coupled with its affordability, provides a good quality-price ratio and meets guests' expectations for short stays.
However, the hotel has received some criticisms regarding specific issues. Notably, some guests reported instances of worn towels, mold in the bathrooms and overall filthy conditions in certain rooms. These contrasting reviews suggest that while many areas of the hotel are maintained well, some aspects of housekeeping need improvement to ensure a consistently high standard of cleanliness.
Guests also appreciate additional factors such as the friendly staff, 24-hour reception, calm atmosphere and convenient location. Despite some drawbacks, the hotel's overall cleanliness and respect for customers contribute positively to the guest experience.
Akelarre Ostatua has garnered considerable praise for its exceptional staff, who consistently go above and beyond to ensure a pleasant stay for their guests. The team, described as friendly, polite and attentive, consistently receive accolades for their helpfulness and warm demeanor. Guests frequently highlight the prompt and efficient communication, as well as the personalized assistance they receive, whether it's through swift email responses or direct interaction at the reception.
The reception staff, particularly Iker and Nerea, are frequently mentioned for their outstanding service and welcoming nature. Visitors appreciate the warm welcome and valuable local information provided, which enhances their overall experience. The staff's flexibility and willingness to assist in various situations, such as allowing early check-ins or assisting with luggage, further contribute to the positive impressions.
Specific gestures, like carrying backpacks to rooms and offering a genuine smile, are noted and cherished by guests, reinforcing the hostel's reputation for excellent customer service. Despite some automated check-in processes, the personalized touch from the staff leaves a lasting and favorable impact on those who stay. Overall, Akelarre Ostatua's staff are a highlight, continually making guests feel at home with their kindness, attentiveness and efficient service.
The WiFi at Akelarre Ostatua presents some challenges. While there are mentions of good wifi on occasion, many guests have noted issues such as weak signals, intermittent connectivity and difficulties with the provided Wi-Fi codes. This inconsistency in signal strength and reliability suggests that guests looking for a stable internet connection might encounter some frustration. Despite these concerns, some guests felt that the WiFi sufficed for short stays.
Akelarre Ostatua offers basic accommodation with very good and exceptional ratings from multiple guests. Despite some limitations, such as no on-site staff or reception service and a check-in process handled by a machine, the overall value for money is appreciated by visitors. While the hotel may feel a bit expensive to some, for the price, the services align with the expectations. Guests appreciate the straightforward telematics-based operations, highlighting the simplicity and efficiency for a comfortable stay.
Location Show Map
Location
Breakfast
Rooms
However, some reviews indicate that the rooms can be quite small and simple with a few describing them as outdated or lacking in coziness. Issues like musty smells, humidity and an absence of luxuries have been noted. Some guests also mentioned peculiar smells and the occasional sighting of mold, which could be off-putting for sensitive visitors.
In terms of bathroom facilities, opinions vary. While some found the bathrooms beautiful and integrated nicely into the room, others raised concerns about privacy due to semi-transparent partitions and the inability to fully close the bathroom doors. The inconsistent presence of amenities such as working TVs and towels also drew some criticism.
The self check-in process was appreciated by some, especially those with a knack for technology. The staff, when available, were regarded as kind and helpful, though some reviews mentioned the lack of on-hand support.
In summary, Akelarre Ostatua seems best suited for travelers seeking basic and clean accommodations in a convenient location without the expectation of luxurious facilities.
Beds
However, not all feedback was favorable. Some guests experienced issues with the beds, such as instability, noisiness or bedbugs. There were also occasional complaints about the mattress quality with a few guests finding them either too hard or too soft for their preferences. Additionally, there were a few reports of bed linen smelling like cigarettes.
Overall, while many guests found the beds at Akelarre Ostatua to be comfortable and supportive, there were notable exceptions that highlight inconsistencies in the sleeping arrangements. Rooms were generally considered clean and sufficient in size, adding to the overall accommodation experience.
Cleanliness
However, the hotel has received some criticisms regarding specific issues. Notably, some guests reported instances of worn towels, mold in the bathrooms and overall filthy conditions in certain rooms. These contrasting reviews suggest that while many areas of the hotel are maintained well, some aspects of housekeeping need improvement to ensure a consistently high standard of cleanliness.
Guests also appreciate additional factors such as the friendly staff, 24-hour reception, calm atmosphere and convenient location. Despite some drawbacks, the hotel's overall cleanliness and respect for customers contribute positively to the guest experience.
Staff
The reception staff, particularly Iker and Nerea, are frequently mentioned for their outstanding service and welcoming nature. Visitors appreciate the warm welcome and valuable local information provided, which enhances their overall experience. The staff's flexibility and willingness to assist in various situations, such as allowing early check-ins or assisting with luggage, further contribute to the positive impressions.
Specific gestures, like carrying backpacks to rooms and offering a genuine smile, are noted and cherished by guests, reinforcing the hostel's reputation for excellent customer service. Despite some automated check-in processes, the personalized touch from the staff leaves a lasting and favorable impact on those who stay. Overall, Akelarre Ostatua's staff are a highlight, continually making guests feel at home with their kindness, attentiveness and efficient service.
Wi-Fi
3 Star
No, Akelarre Ostatua doesn't have any pool.
No, a spa isn't available at Akelarre Ostatua.
Yes, Akelarre Ostatua welcomes dogs.
No, parking facilities aren't available at Akelarre Ostatua.
No, Akelarre Ostatua doesn't have a gym.
Location Show Map
More Options
