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Summary of reviewsAqua Hotel receives consistently positive reviews for many aspects, making it a well-regarded choice for travelers. The hotel's location is frequently praised for its serene and picturesque setting, near Castle Bath, the city center and various thermal baths, which enhances its attractiveness for relaxation and recreation. The proximity to major attractions, including the old castle and historic center, adds further convenience for guests exploring Gyula.
The breakfast experience at Aqua Hotel is largely appreciated for its variety and abundance, served as a Swedish buffet. Guests enjoy the diverse and plentiful options, although some suggest improvements like fruit juice availability and an automatic espresso machine. Dinner also garners positive feedback, commended for its delicious, varied and ample offerings. The value for money, particularly for the half-board option, is noted, though some suggest expanding the dinner selections and addressing minor issues like temperature and seasoning.
Cleanliness is a standout feature with the hotel maintaining an immaculate environment across its rooms, bathrooms and common areas. Guests often highlight the exceptional housekeeping standards, contributing to a pleasant and comfortable stay.
The staff at Aqua Hotel receives high praise for their friendliness, attentiveness and professionalism. Guests appreciate the helpfulness and competence of the team, particularly the reception staff who provide valuable local information. While there are occasional mentions of minor lapses in attentiveness, the overall sentiment towards the staff is overwhelmingly positive.
The wifi service is generally well-received with strong and steady connections being noted. However, some guests have experienced occasional disruptions or weaker signals in certain areas of the hotel.
Parking at the hotel is another positive aspect, offering spacious, secure and convenient options, including facilities for electric vehicle charging. The only notable downside is the additional fee for parking, which some guests find unexpected but acceptable.
Aqua Hotel is a favorable choice for families, providing spacious and well-equipped family rooms that accommodate up to three children. The environment is child-friendly with amenities that cater to younger guests, although there are minor concerns about additional charges and the comfort of certain beds.
The reviews on beds present a mixed picture. Many guests find them comfortable and clean, but some criticize the firmness of the mattresses and pillows, particularly the pull-out sofa beds, which are described as hard and uncomfortable.
Finally, as a three-star accommodation, Aqua Hotel is often seen as exceeding expectations with many guests comparing the service quality to that of higher-rated hotels. While some feel it might be slightly overpriced, the general consensus is that Aqua Hotel offers commendable value and a comfortable stay, often surpassing the typical standards of its rating. Show more
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Hotel with Parking
Guests benefit from convenient and secure covered parking facilities located on-site. The parking is provided free of charge.
3-Star Hotel
Located close to the Gyula Castle Thermal Bath, this 3-star hotel offers rooms with free Wi-Fi and cable TV. It is known for its convenient location and comfortable accommodations.
Family Friendly Hotel
Room Types
Standard Double RoomThe room with free Wi-Fi features cable TV and a private bathroom.
Please note that extra beds are not available in this room type.
Superior Family Room (2 Adults + 2 Children)The room features a bedroom and a separate living area. The facilities include free Wi-Fi, cable TV and a private bathroom.
Standard Single RoomThe fireplace is the standout feature of this single room. This air-conditioned single room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Family RoomThis family room has air conditioning, heating and a flat-screen TV with cable channels. The unit has 3 beds and 1 futon.
About Aqua Hotel
License: SZ19000906
Guest Reviews
8.6
Very Good
Location
Aqua Hotel boasts an enviable location that consistently impresses its guests. Positioned in a serene and attractive area, the hotel is just a few steps away from the renowned Castle Bath and a comfortable stroll to the city center. Visitors appreciate the easy access to the beach, water park and various thermal baths, making it an ideal spot for relaxation and recreation. The vicinity around the hotel is both peaceful and picturesque with beautiful natural surroundings including a nearby park and a small stream, providing a tranquil atmosphere.
The central positioning ensures that all major attractions in Gyula, including the old castle and historic center, are within convenient reach, allowing guests to explore effortlessly. Moreover, the hotel's proximity to the entrance of the spa and thermal baths is frequently noted as a significant advantage, enhancing the overall experience for those seeking wellness and rejuvenation. The combination of excellent location, quiet setting and close proximity to key points of interest makes Aqua Hotel a highly desirable choice for travelers.
Breakfast
Aqua Hotel offers a breakfast experience that has garnered an overall positive reception. Guests consistently mention the variety and abundance of the Swedish buffet breakfast with plenty of diverse, delicious options to satisfy different tastes. The quality-price ratio is frequently praised and the breakfast, along with the dinner, is noted to be both delicious and plentiful.
However, some reviews highlight areas for improvement. A number of guests noticed the absence of fruit juice and an automatic espresso machine, along with occasional complaints about monotonous selections and overly salty food. Despite these points, the breakfast generally manages to meet expectations with a rich and varied spread that includes several hot options and delightful treats.
The breakfast environment is further complemented by friendly and attentive staff, adding to the overall positive dining experience. In summary, Aqua Hotel's breakfast is predominantly seen as plentiful, varied and delicious, although attention to certain details could enhance the guest experience even further.
Dinner
Dinner at Aqua Hotel generally receives positive feedback from guests. The food is frequently described as delicious, varied and plentiful with many appreciating the diversified menu that caters to different tastes. Breakfast and dinner are typically served buffet-style, offering guests a wide range of dishes that are both tasty and abundant. Many reviews highlight the excellent meal quality and commend the well-prepared selections for their good taste and variety.
Guests note the value for money, especially for those opting for the half-board option. The words fresh, adequate and comprehensive often recur in reviews, signaling a robust dining experience. Friendly staff and the inclusion of soups and desserts as part of the dinner meal are additional positives.
However, some guests feel that dinner could benefit from a wider selection and faster refills when dishes run out. There are occasional mentions of the food being served not hot enough and a few reviews pointed out that certain dishes were overly salted or too simple. Despite some criticisms, the general consensus is favorable with many guests pleasantly surprised by their dining experience at the Aqua Hotel.
Rooms
Aqua Hotel offers a mix of experiences for its guests, particularly when it comes to the rooms. Many reviews highlight the cleanliness and beauty of the rooms with frequent mentions of spotless bathrooms and fresh sheets. The rooms are often described as comfortable with several guests noting the spacious and modern bathrooms. Some rooms were reported to be large and well-decorated, even exceeding expectations compared to photos online. The renovated family rooms and superior rooms received positive remarks for their comfort.
However, the hotel faces criticism regarding room size with numerous reviews mentioning the small and cramped nature of some rooms. Issues with room layout and poor soundproofing were also common, leading to disturbances from neighboring rooms. The furniture arrangement and lack of storage options were areas identified as needing improvement. Additionally, some guests faced issues with air conditioning and found the rooms either too hot or too noisy.
Overall, while Aqua Hotel excels in cleanliness and comfort for many guests, potential visitors should be aware of the variability in room sizes and some functional shortcomings.
Beds
The reviews of the beds at Aqua Hotel present a mixed picture. Many guests appreciated the comfortable and cozy beds, highlighting clean and good quality mattresses. However, there are notable complaints regarding the firmness of the beds and pillows with multiple mentions of the mattresses being too hard for those not accustomed to them. The pull-out sofa beds particularly drew criticism for being old and very hard, often described as uncomfortable and unfit for a restful sleep. Several guests also noted issues with bed sizes, describing them as too small or short and the pillows as exceptionally hard. The inconsistency in the quality of bedding suggests that while some rooms offer a pleasant sleeping experience, others may fall short, particularly when it comes to additional or extra beds.
Cleanliness
Aqua Hotel consistently impresses with its exceptional cleanliness, earning high praise from guests. Reviews frequently highlight the spotless state of both rooms and bathrooms with many guests noting that cleanliness extends to the entire hotel environment. The hotel maintains a notably clean and well-kept atmosphere, which remains immaculate even during the colder December months. Organization and meticulous housekeeping are evident, as rooms are cleaned daily and trash bins are regularly changed. The reception area also stands out for its extreme cleanliness, contributing to the overall sense of order and comfort throughout the property. Guests appreciate the clean and warm ambiance, ultimately rating the hotel's cleanliness at a remarkable level. The high standards of cleanliness in both the hotel and its restaurant ensure a pleasant stay for all visitors.
Staff
The 'Aqua Hotel' consistently garners praise for its exceptional staff. Guests have noted the friendly, attentive and helpful nature of the hotel's team, highlighting the competence and kindness displayed throughout their stay. The reception staff, in particular, receives accolades for their professionalism and the valuable information they provide about the local area and attractions.
The landlady and other employees are described as polite, courteous and prompt in resolving requests, contributing to the overall positive experience. While there are a few mentions of occasional inattentiveness or light chatter at the reception, most reviews emphasize the staff's outstanding demeanor and willingness to accommodate special needs. Housekeeping is also recognized for its efficiency.
Dining experiences are mixed with some pointing out exceptional attentiveness and the ability to communicate in multiple languages, while others note a need for improvement in service consistency. Despite a few hiccups, the prevailing sentiment among guests is one of satisfaction with the hotel's courteous and intelligent staff, ensuring a welcoming and pleasant environment.
Wi-Fi
The Aqua Hotel generally receives positive feedback regarding its wifi services. Guests have noted a strong wifi signal in most areas of the hotel, including the rooms, where internet issues are notably absent. Many reviews highlight the steady connection and the fast speeds available throughout the property. However, some guests have mentioned that the wifi can be mythical, occasionally disappearing without explanation and others have pointed out that the connection is weaker in certain areas and could benefit from some improvement. Despite these occasional hiccups, the overall sentiment towards the wifi at Aqua Hotel is favorable.
Parking
Aqua Hotel boasts a spacious and secure parking situation, a highlight for many guests. Guests appreciate the large and ample parking lots with the convenience of being able to park in both the courtyard and indoor facilities. The private parking options provide peace of mind with their security, adding a layer of comfort for travelers.
Many reviews note the availability of private and secured parking which is a significant plus for those driving to the hotel. The presence of car charging facilities further enhances the parking experience, making it a great choice for electric vehicle owners. The courtyard parking is described as clean and quiet, contributing to a positive overall impression.
However, it is noted that parking at Aqua Hotel comes with an additional fee, which some guests find unexpected, though generally acceptable. Despite this, the ease and convenience of accessing the parking facilities ensure that guests find the experience hassle-free and satisfactory.
Family
Aqua Hotel caters impressively to families with children, offering practical and spacious family rooms. Guests find the accommodation ideal for a comfortable stay with up to three children, noting that the rooms are well-equipped for families. Descriptions provided by the hotel are accurate, ensuring that expectations are met. Although one guest mentioned an additional charge for city tax for a 6-year-old and found the couch less comfortable for kids, the overall experience remains positive with extra amenities such as beds and equipment for younger children adding to the convenience. The child-friendly environment makes the hotel a thoughtful choice for those traveling with little ones.
3 Star
Aqua Hotel stands out among 3-star accommodations for its excellent service quality and good value. While the minimalist decor and furnishings indicate its three-star status, many guests feel it offers touches of 4 to 5-star quality. The three-storey hotel maintains conditions typical of its rating, but some guests believe it exceeds expectations. However, a few reviews suggest it might be overpriced for what is provided. Overall, Aqua Hotel offers a commendable stay that matches and sometimes surpasses its three-star rating.
No, Aqua Hotel doesn't have any pool.
No, a spa isn't available at Aqua Hotel.
No, Aqua Hotel doesn't allow dogs.
Yes, parking facilities are available at Aqua Hotel.