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Summary of reviewsLong Hotel and Motorbike Rental offers a well-rounded and satisfying experience for travelers, especially those embarking on the Ha Giang loop. Nestled in the mountains, the hotel provides a tranquil setting away from the bustling city center while still maintaining convenient proximity to amenities and attractions. Its advantageous location, combined with scenic views and a bus stop right in front of the hotel, enhances its appeal. Guests also appreciate the peaceful environment and the nearby excellent restaurant.
Breakfast at the hotel, though basic, is highly rated for its taste and affordability. Options such as pancakes with bananas and honey, fried eggs with rolls and noodle soup are well-received and the breakfast setting on the top floor offers excellent views, making for a pleasant start to the day. While there may be occasional delays in service, the overall experience is positive, supported by friendly staff and flexible early breakfast options.
The rooms at Long Hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests enjoy large, well-appointed rooms with beautiful views, particularly those with top floor balconies. The beds are noted for their comfort and the presence of full hot and cold shower facilities is appreciated. The motorbike rental service is efficient and functional, adding to the hotel's convenience for travelers.
Cleanliness receives mixed reviews with many guests commending the hotel for well-maintained, clean rooms and facilities, while some have reported issues such as dirty footprints, stained sheets and mold. Despite these occasional shortcomings, the general consensus leans towards satisfaction with the level of cleanliness.
The standout element of Long Hotel is its staff, who are consistently praised for their friendliness and helpfulness. Guests highlight the staff's enthusiasm, resourcefulness and willingness to go the extra mile, such as assisting with transportation, tours and special requests. The host family's kindness and the staff's ability to handle inquiries promptly contribute significantly to a positive experience.
Overall, Long Hotel and Motorbike Rental offers comfortable accommodation, great service and a convenient location, making it a solid choice for travelers, particularly those exploring the Ha Giang loop. Show more
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Categories
Hotel with Parking
Long Hotel and motobike rental offers free parking. The hotel provides parking, including accessible parking for guests.
EV charging stations
Hotel with EV Charging Stations
Cheap Hotel
Small Hotel
Room Types
Double Room with Mountain ViewProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and features soundproof walls, executive lounge access and city views. The unit offers 1 bed.
Twin Room with Mountain ViewFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has soundproof walls, executive lounge access and city views. The unit has 2 beds.
Standard Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, soundproof walls, executive lounge access, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
Nestled in the mountains and a bit removed from the bustling center, Long Hotel and motobike rental strikes a balance between tranquility and convenience. Guests frequently highlight its suitability as a starting point for the Ha Giang loop with the bus conveniently stopping right in front of the hotel. Its proximity to the city center is a noted advantage, as it ensures access to amenities and attractions without being overly busy. The peaceful environment around the hotel offers a quiet escape, while an excellent restaurant just 500 meters away adds to its appeal. Though some mention the slight distance from the best dining options, the overall consensus praises the hotel's great location, value for money and the scenic views it provides.
Breakfast
At Long Hotel and Motorbike Rental, guests can enjoy a breakfast that, while basic, offers a satisfactory start to the day. The breakfast menu includes three main choices: pancakes with bananas and honey, fried eggs with rolls, or noodle soup, all of which have received positive remarks for their taste. Despite its simplicity, the breakfast is considered cheap and delicious with options made to order. Some guests appreciated the friendly staff and the flexibility of early breakfast options.
The breakfast setting is another highlight, served on the top floor with excellent views enhancing the morning experience. Coffee, though sometimes not included, is mentioned for its quality. However, it’s worth noting that the breakfast service can be inconsistent with delays in the morning. Overall, while the breakfast may be basic, it satisfies and complements the hospitality of the hotel.
Rooms
Rooms at Long Hotel and Motorbike Rental receive positive feedback for their spaciousness, cleanliness and comfort. Guests frequently mention that the rooms are large, comfortable and provide beautiful views, especially those with large windows and top floor balconies. The beds are noted for being very comfortable and rooms come with full hot and cold shower facilities. Many appreciate the hotel’s good location and satisfactory accommodation, highlighting it as a good deal particularly for those doing the Loop.
The motorbike rental service also garners praise for its functionality and efficiency. Despite a few criticisms regarding cleanliness and the small size of some showers, the overwhelming sentiment is that the rooms are pleasant places to stay. A few suggestions include the need for room renovations and possible improvements such as floor-to-ceiling windows.
Overall, Long Hotel offers clean, comfortable and spacious rooms, making it a solid choice for travelers.
Beds
The guest reviews for Long Hotel and motobike rental consistently mention the beds as a positive aspect of their stay. The majority of guests found the beds to be comfortable with some describing them as firm and praising the overall cleanliness of the room. The beds contributed to a sense of cleanliness, comfort and even spaciousness for several reviewers. While a few did note that the beds weren't the comfiest, the general sentiment leans towards satisfaction with comments highlighting the combination of good beds, clean rooms and the added bonus of friendly and helpful staff.
Cleanliness
Long Hotel and motobike rental has garnered mixed reviews regarding its cleanliness. On one hand, many guests have praised the hotel for its well-maintained, clean and comfortable rooms. The accommodation often described as spacious and correctly equipped, has impressed several visitors with its cleanliness. Additionally, the room and bathroom facilities have frequently received positive mentions for being clean, which contributes to a comfortable stay.
Nevertheless, other guests have pointed out issues that detract from the overall cleanliness. Some have noted dirty footprints on mats, stained and worn sheets and mold in rooms and fridges. These complaints indicate that while some rooms meet high cleanliness standards, others fall short. Therefore, while many guests are satisfied with the cleanliness and upkeep of Long Hotel, there seems to be inconsistency in maintaining these standards across all rooms.
Staff
The staff at Long Hotel and Motobike Rental consistently receive high praise from guests for their friendliness and helpfulness. Reviewers frequently mention that the staff are very enthusiastic and accommodating, always ready to assist with a smile. Guests particularly appreciate the ease of arranging transportation and tours, thanks to the hotel's proactive and resourceful staff. The host family is noted for their kindness and willingness to cater to guests' needs, even if language barriers exist. Early check-ins and special requests, like washing bikes, are met with a positive and accommodating attitude. The service overall is described as great with the owner and staff often providing helpful advice and handling inquiries promptly. Despite occasional language limitations, the staff's efforts to ensure a pleasant stay stand out to many visitors.
No, Long Hotel and motobike rental doesn't have any pool.
No, a spa isn't available at Long Hotel and motobike rental.
No, Long Hotel and motobike rental doesn't allow dogs.
Yes, parking facilities are available at Long Hotel and motobike rental.
No, Long Hotel and motobike rental doesn't have a gym.