DeLaSea Ha Long Hotel

Ha Long 20.95582500, 107.01753100 , Bai Chay Ward, Halong City, Quang Ninh Province, Vietnam A9, Lot 1, Ha Long Marine Boulevard (Show on Map)
8.7
Very Good


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Summary of reviewsDeLaSea Ha Long Hotel has garnered positive acclaim for its offerings across various categories, making it a desirable destination for many travelers. The hotel's location, while somewhat remote, is praised for its proximity to key attractions like Halong Bay and the cruise port, as well as offering stunning views of Ha Long Bay. Despite the distance from the city center, the serene environment and convenient transportation options such as taxis, bikes and shuttle services add value.

The breakfast at DeLaSea Ha Long Hotel is a highlight, offering a wide variety of delicious and filling options, including traditional Vietnamese dishes. Though it sometimes gets busy and the quality of coffee and freshness could be improved, the attentive staff and accommodating service earn high marks. Dinner receives mixed reviews; while the food quality and taste are commendable with generous portions, the limited menu and slow service can be a drawback.

The rooms are widely lauded for their spaciousness, cleanliness and modern amenities. Guests particularly enjoy the beautiful interiors, comfortable beds and stunning views of Halong Bay and the lake. Despite minor issues with lighting, temperature control and soundproofing, the overall comfort and luxury of the rooms are well-received.

Cleanliness is a strong suit of the hotel with guests consistently praising the impeccable state of the rooms and facilities, including the pool and gym. The staff stands out for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Specific employees, such as reception staff and management, receive special recognition for their excellent service.

The gym is noted to be spacious and well-maintained with a variety of equipment, though some reports of average condition and poor maintenance exist. The indoor pool is appreciated for its length, cleanliness and family-friendly environment, despite the commonly noted cold water temperature.

DeLaSea Ha Long Hotel is particularly recommended for families, offering practical amenities like baby cribs and thoughtful touches for special occasions. The comfortable beds, though sometimes criticized for thin duvets, generally contribute to a restful stay.

The hotel receives mixed reviews on its five-star claim with some guests feeling that while the cleanliness and service are high-end, certain aspects like breakfast quality and staff language proficiency suggest room for improvement. The accessibility of the hotel and its efforts to accommodate guests with disabilities are well-appreciated.

In summary, DeLaSea Ha Long Hotel delivers a mainly positive experience with its beautiful location, excellent breakfast, comfortable and clean rooms, friendly staff, well-maintained gym and appealing indoor pool, making it a top choice for visitors to Ha Long Bay.
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Categories
Luxury Hotel
Listed as a luxury hotel in Ha Long City, it provides high-end accommodation for visitors to the area.

Hotel with Spa
This 5-star hotel offers spa facilities, a swimming pool with a view, and a fitness center. The combination of elegant accommodations and wellness amenities makes it a standout choice for spa enthusiasts.

Family Friendly Hotel
DeLaSea Ha Long Hotel is a family-friendly option with good amenities. It offers a comfortable stay with convenient access to attractions in Ha Long.

Hotel with Swimming Pool
Located in Ha Long, this hotel features a pool and other amenities, making it an attractive option for travelers. Its location and facilities cater to both leisure and business travelers.

  Indoor Pool  


Hotel with Free Wi-Fi
DeLaSea Ha Long Hotel offers free Wi-Fi. This enables guests to stay connected while enjoying the hotel's location in Ha Long, near the Ha Long Marine Boulevard.

Hotel with Parking
DeLaSea Ha Long Hotel provides private parking facilities for guests.

Hotel with Gym
The hotel features a modern fitness center, a swimming pool, and spa facilities. It is well-regarded for its amenities and comfortable accommodations.

Hotel with Indoor Pool
Features an indoor swimming pool, with some descriptions highlighting it as a pool with a view. A plunge pool is also mentioned.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Romantic Hotel

Cheap Hotel

Accessible Hotel

5-Star Hotel

Room Types
Deluxe King Room The spacious double room offers air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.

King Room with Sea View The spacious double room provides air conditioning, a minibar, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Double Room with Lake View The spacious double room offers air conditioning, a minibar, a terrace with lake views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Junior Suite with Ocean View This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Featuring a terrace with sea views, this suite also provides air conditioning and a flat-screen TV with cable channels. The unit offers 1 bed.

Suite with City View This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with lake views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit has 2 beds.

Two-Bedroom Apartment This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. Featuring a terrace with city views, this apartment also provides air conditioning and a flat-screen TV with cable channels. The unit offers 3 beds.

Deluxe Twin Room The spacious twin room features air conditioning, a minibar, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.

Deluxe Twin Room with Sea View The spacious twin room features air conditioning, a minibar, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
DeLaSea Ha Long Hotel boasts a good and safe location which is especially convenient for guests planning to embark on a cruise in Halong Bay, located just a short drive away. While the surrounding area can be described as quite peaceful and beautiful, it is somewhat remote and may lack nearby activities and dining options. The hotel itself is near key attractions like the cruise port, night market, restaurant streets and a nice beach, although it can feel a bit distant from the bustling city center and main nightlife spots.

Guests appreciate the hotel's central and convenient location for transportation with taxi services readily available and the use of bikes or shuttle services to explore the area. Views from the hotel, particularly of Ha Long Bay, are stunning and enhance the stay. Despite the distance from various amenities, the price-point and comfort offered make the location worthwhile for many visitors. The location may not be cozy or bustling but provides a serene environment for relaxation before or after a cruise.

Breakfast
DeLaSea Ha Long Hotel is widely praised for its breakfast offerings with many guests appreciating the variety and quantity of the food available. Numerous reviews highlight the diverse options, including both vegetarian and non-vegetarian dishes, making it suitable for international guests. The breakfast is described as delicious, filling and extensive, often surpassing guests' expectations. The inclusion of traditional dishes like pho and sticky rice in the buffet is particularly celebrated.

While the breakfast is generally well-received, there are some criticisms. A few guests felt that the quality could be improved, particularly in terms of the coffee choices and the freshness of some items. Some reviewers mentioned that the breakfast area can become quite busy and chaotic with occasional shortages of options on certain days. Despite these issues, the attentive staff and the effort to cater to various dietary needs are appreciated.

Overall, the breakfast at DeLaSea Ha Long Hotel stands out for its rich variety, delicious taste and accommodating service, making it a notable aspect of the hotel experience.

Dinner
At the heart of 'DeLaSea Ha Long Hotel' lies the restaurant that offers a mixed experience when it comes to dining. Guests often praise the great food, particularly highlighting the delicious pizzas and generous portions. Many find the restaurant's fare really good with the quality of food for dinner standing out as one of the hotel's strong points.

However, the dinner menu has been frequently described as limited, which may not cater to guests seeking variety or those looking for cuisines beyond Vietnamese seafood. While the taste and portion sizes are commendable, the food presentation appears to be somewhat careless and service can be quite slow with some guests waiting up to an hour for their dishes.

Prices at the restaurant might seem high for Vietnam but are considered acceptable by Western standards. If you’re planning an extended stay, it's worth noting that dining options around the hotel are quite limited, potentially making it challenging to find diverse food choices beyond what the hotel offers.

Rooms
The rooms at DeLaSea Ha Long Hotel are consistently praised for their spaciousness and cleanliness. Guests highlight the beautiful, well-appointed interiors and modern amenities. Many rooms offer stunning views of Halong Bay and the lake, often from large balconies. The comfort of the beds is a recurring positive note with mentions of large, comfortable beds and cozy furnishings. The rooms are generally regarded as quiet and peaceful, perfect for relaxation.

Guests also appreciate the modernity and impeccable condition of the hotel, noting that the rooms are both clean and beautifully decorated. The Junior Suite and upgraded rooms receive special mention for their perfection and outstanding views. Other amenities within the rooms, such as the dual TVs in the suite and the excellent shower facilities, add to the comfort and luxury.

Despite these positives, a few guests mention minor drawbacks such as dim lighting and thin duvets. Some rooms also experienced issues with temperature control and soundproofing. Overall, the hotel rooms are overwhelmingly commended for their spacious, clean and comfortable environment with breathtaking views.

Beds
Guests at DeLaSea Ha Long Hotel have consistently noted the comfort of the beds and pillows with many describing them as comfortable, soft and cozy. The hotel's rooms are also highlighted as being comfortable and spacious, contributing to a restful stay. Several reviews praise the good quality cotton sheets and towels, adding to the overall positive experience of the bedding. However, there are some mentions of thin duvets, firmness of the mattresses and issues with cleanliness, such as dirty headboards, stained bedsheets and pillows with yellow stains. Despite these occasional concerns, the general consensus leans towards the beds being extremely comfortable, providing a significant level of satisfaction to guests.

Cleanliness
DeLaSea Ha Long Hotel stands out for its commendable dedication to cleanliness with numerous guests highlighting the immaculate state of its rooms and various facilities. The hotel rooms are consistently described as clean, spacious and modern. Guests appreciate the polished and impressive appearance of the interiors and hallways with every surface kept immaculate. The hotel’s new facilities, including the clean pool and gym, meet high standards that contribute to an overall top-tier experience.

Although some concerns were noted, such as occasional lapses in cleaning certain areas like the dining room and specific instances in rooms, these do not overshadow the generally high marks for cleanliness. Housekeeping staff are efficient, maintaining a fragrant and spotless environment. Throughout the hotel, from the corridors to the elevator, the commitment to cleanliness is evident. Overall, DeLaSea Ha Long Hotel boasts an impressive record of cleanliness, ensuring a comfortable stay for its guests.

Staff
The reviews for DeLaSea Ha Long Hotel highlight the hotel's staff as exceptional in terms of friendliness, helpfulness and attentiveness. Guests frequently praised the team's ability to speak English and provide polite and efficient service. Management, particularly front desk personnel, received numerous accolades for their supportive nature and warm welcomes. Specific staff members, including reception staff like ANH and Phuong, as well as the manager Mr. Tommy, were singled out for their excellent service.

The bartenders, butlers and even the chef were noted for their professionalism and attentiveness. Guests felt well-cared for with staff going the extra mile to assist and make their stay comfortable. Several reviews also mentioned the enthusiastic and flexible approach of the staff in handling various situations.

The genuine kindness and eagerness to please from everyone, from the doorman to the housekeeping team, left a lasting positive impression on many visitors. The consistent theme across all reviews is that the staff at DeLaSea Ha Long Hotel play a significant role in enhancing the overall guest experience, making it a recommended destination for many travelers.

Gym
The DeLaSea Ha Long Hotel boasts a gym that meets a variety of expectations from fitness enthusiasts. Guests have noted that it is both spacious and well-maintained, providing a comfortable environment to work out. The gym is described as excellent and extensive, indicating a variety of equipment on offer. Many visitors appreciate the cleanliness of the facilities and find the gym's setting impressive with some highlighting its amazing view. However, there are mentions of the equipment being in average condition and some reports of poor maintenance. Despite these minor concerns, the general sentiment remains positive, positioning the gym as a valuable feature of the hotel’s facilities.

Pool
The DeLaSea Ha Long Hotel features a well-received indoor pool that guests have described as beautiful, long and great for exercising. The pool's length is suitable for sports swimming and it offers a pleasant environment with a clean and spacious setting, complemented by an excellent gym and top-notch spa facilities. Some guests appreciated the stunning view from the pool and found it to be a good size, while others felt the pool was smaller than expected and often crowded.

However, a recurring point in the reviews is the water temperature. Many guests noted that the pool water is very cold as it is not heated, making it less comfortable for use, especially in mid-summer. Despite this, the overall sentiment about the pool remains largely positive with the cleanliness and arrangement praised by many. The pool remains a popular attraction within the hotel, particularly for families and children, contributing to an overall satisfying stay.

Family
DeLaSea Ha Long Hotel emerges as a superb option for family vacations, particularly with its commendable attention to the needs and enjoyment of children. Guests consistently highlight the hotel's family-friendly environment with special emphasis on its indoor pool that both children and families thoroughly enjoyed.

The hotel also offers practical amenities like baby cribs, making it convenient for families with infants. Rooms are spacious, accommodating the dynamics of family stays comfortably. The breakfast service receives positive remarks, described as great for families, although there's a note about the lack of variety on consecutive days.

Special occasions such as birthdays are handled with care and thoughtfulness with the hotel providing treats like birthday cakes and room decorations to make moments memorable. The staff demonstrates a strong commitment to making family stays pleasurable by preparing special items like towels specifically for children.

Overall, DeLaSea Ha Long Hotel comes recommended for its suitable facilities, attentive service and its appealing atmosphere for families, ensuring a delightful stay for guests traveling with children.

5 Star
DeLaSea Ha Long Hotel receives mixed reviews regarding its claim as a five-star establishment. Guests often praise the hotel's immaculate cleanliness and friendly service, encapsulating many aspects expected of a high-end hotel. However, some guests feel the hotel does not fully meet five-star standards, noting issues such as dirty headboards and pillows and a breakfast selection that falls short of expectations. The staff, though friendly, appear to have limited proficiency in English, which some visitors find suboptimal. The hotel's pricing reflects a five-star level, but overall experiences and certain service aspects suggest room for improvement to align fully with its five-star rating.

Accessible
The DeLaSea Ha Long Hotel has garnered positive feedback for its accessibility and exceptional service for guests with disabilities. Guests have praised the wheelchair assistance provided, emphasizing the staff's commitment to going the extra mile and their overall supportive nature. Safety platforms are well-guided, ensuring a secure environment for all visitors. The hotel's taxi service is also highly rated, noted as one of the best experienced by guests. While there is no bar or bartender available on-site, the availability of massages offers an added touch of relaxation. Overall, the efforts of the staff in making the stay comfortable and accessible are well-appreciated by guests.

Indoor Pool
DeLaSea Ha Long Hotel features an indoor pool that has received positive feedback from guests. The pool is noted for its considerable size, cleanliness and suitability for exercise with its length being particularly appreciated. Guests mention that the pool offers a wonderful view, enhancing the swimming experience. It is also highlighted as being family-friendly, catering well to both children and adults. Although the water temperature has been mentioned as cold, this does not appear to detract significantly from the overall enjoyment. The indoor pool provides a spacious and uncrowded environment, making it a favorable amenity for hotel visitors.

Luxury
The DeLaSea Ha Long Hotel provides a quintessential five-star experience, effortlessly combining modern amenities with a touch of discreet luxury. Guests frequently praise its immaculate cleanliness and the high-end service that defines its operations. The rooms and hallways are not only clean but also fragrant, adding to the overall luxurious atmosphere.

The hotel offers spectacular sea views which can be enjoyed from the luxury rooms, enhancing the sense of tranquility and opulence. Its large reception hall exudes a sense of grandeur, welcoming guests into an environment of sophistication. The new and modern facilities, including an amazing pool and equipment, as well as well-maintained common areas, amplify the high-quality experience.

However, the restaurant menu has been noted to be somewhat limited, which could be a consideration for guests staying for an extended period. Despite this, the elegance and superior quality of DeLaSea Ha Long Hotel make it a top choice for a deluxe and comfortable stay.


Yes, DeLaSea Ha Long Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at DeLaSea Ha Long Hotel.

No, DeLaSea Ha Long Hotel doesn't allow dogs.

Yes, parking facilities are available at DeLaSea Ha Long Hotel.

Yes, DeLaSea Ha Long Hotel has a gym.

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