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Summary of reviewsHa Long Essence Classic Hotel is highly regarded by guests for its excellent location in Ha Long city, offering close proximity to the beach and the city center. This prime positioning allows easy access to both coastal relaxation and urban amenities with the quiet neighborhood enhancing the restful ambiance. The convenience of nearby transportation options further appeals to travelers with many noting the hotel's great value for money.
Guests generally appreciate the breakfast, describing it as delicious and hearty with a generous spread. The courteous service adds a pleasant touch and there is a variety of options available. However, some reviews suggest that the breakfast selection could be more diverse to cater to different preferences.
The hotel's rooms receive outstanding praise for their cleanliness, spaciousness and comfort. Guests highlight the impeccable freshness and new appearance of the rooms with ample space and practical storage options. The beds are particularly praised for being big, comfortable and supportive. Amenities, including terraces with sea views and garden vistas, contribute to the cozy and convenient atmosphere, although a few guests noted occasional noise.
Cleanliness is a hallmark of Ha Long Essence Classic Hotel with both rooms and common areas consistently described as spotless and well-maintained. The modern and tidy appearance of the accommodations adds to the overall enjoyment of the stay.
The staff at the hotel are frequently lauded for their friendliness, helpfulness and professionalism. Specific individuals like Miss Flower, Mr. Hoa and Huy receive special mentions for their outstanding service. The staff's English proficiency, enthusiastic demeanor and dedication to guest satisfaction enhance the overall experience, making guests feel warmly welcomed and well-cared-for.
Overall, Ha Long Essence Classic Hotel stands out for its excellent location, comfortable rooms, pristine cleanliness and exceptional staff, making it a highly recommended choice for travelers seeking a convenient and pleasant stay in Ha Long city. Show more
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3-Star Hotel
The hotel is noted for its cleanliness and friendly, kind receptionists. Upgrades to larger rooms and early check-ins are often provided. Complimentary amenities like water and coffee are available in the spacious rooms with giant beds, ensuring a comfortable stay.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
Room Types
King RoomThis air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with an inner courtyard view.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a seating area as well as lake views.
Family Room with Sea ViewFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a seating area as well as sea views. The unit has 2 beds.
Quadruple Room with Sea ViewThis air-conditioned quadruple room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with sea views. The unit offers 2 beds.
Single Bed in Dormitory Room
Guest Reviews
Location
Located in Ha Long city, Ha Long Essence Classic Hotel offers a prime location for guests with many positives according to reviews. Its proximity to the beach and city center makes it convenient for travelers who appreciate easy access to both relaxation and urban amenities. Guests frequently highlighted the short walking distance to the beach, perfect for beach lovers and those enjoying coastal vistas. The neighborhood is described as quiet, enhancing the restful ambiance while being well-situated in the city center for exploration and sightseeing. Convenient transportation options add to the hotel's appeal, making it easy to navigate the area. The hotel also provides great value for money, combining a scenic location with practical accessibility to enhance the travel experience.
Breakfast
Guests' reviews of the breakfast at Ha Long Essence Classic Hotel present a mix of opinions, but there's a recurring appreciation for several aspects. Many guests found the breakfast to be excellent, delicious and hearty with a generous and good spread. The courteous service at breakfast adds a pleasant touch to the experience. Some highlighted the presence of adequate breakfast choices and noted that breakfast included a variety of options.
However, there are mentions of the breakfast being quite limited and basic with some guests finding it hard to locate familiar dishes. The breakfast selection is described as simple and lacking variety by multiple reviewers. Some guests also noted the availability of a breakfast discount, which adds value to the offering.
Overall, while the breakfast at Ha Long Essence Classic Hotel receives positive remarks for taste and service, there are areas for improvement in terms of variety and options to cater to different preferences.
Rooms
Ha Long Essence Classic Hotel is widely praised for its impeccable cleanliness and ample room space. Many guests appreciate the fresh and new appearance of the hotel, highlighting spotless rooms that stand out as some of the cleanest experienced in Vietnam. The spaciousness of the rooms is a recurring positive note with terms like very big, large and huge frequently used and closets and storage options meet travelers' needs effectively.
Comfort is also a strong suit with mentions of big, comfortable beds, king-size options and cozy, well-equipped quarters. The rooms are described as elegant with beautiful design elements and comfortable bedding, ensuring a restful stay. Amenities within the rooms receive favorable mentions, contributing to a cozy and convenient atmosphere.
Several guests emphasize specific features such as nice terraces, sea views and garden vistas, adding to the appeal of the accommodations. While a few note the rooms can be noisy, the overall feedback underscores a positive experience focusing on the cleanliness, spaciousness and comfort of the hotel rooms, making it a recommended choice for travelers seeking a clean and well-maintained stay.
Beds
Travelers consistently praise the beds at Ha Long Essence Classic Hotel for their exceptional comfort and size. The beds are described as comfortable, supportive and clean with bedding and pillows noted for their quality. Guests appreciate the combination of comfort and cleanliness, often highlighting the beds as cozy and big. Overall, the sleeping experience at this hotel is marked by a high level of comfort and attention to detail in the bedding.
Cleanliness
Ha Long Essence Classic Hotel consistently impresses guests with its pristine cleanliness. Every part of the hotel, from the rooms to the common areas, receives high praise for being exceptionally clean. The accommodations are described as clean, modern and well-maintained. Guests appreciate the airy, fresh atmosphere of the hotel, noting that it is not just clean but invitingly nice. The rooms, in particular, stand out for their spotless condition, tidy and new appearance and overall cleanliness. With such a strong emphasis on maintaining a clean environment, the hotel ensures a pleasant and comfortable stay for all its guests.
Staff
The reviews consistently highlight the impressive qualities of the staff at Ha Long Essence Classic Hotel, emphasizing their friendliness, helpfulness and professionalism. Guests describe the personnel as welcoming and accommodating with specific mentions of individuals like Miss Flower, Mr. Hoa and Huy for their exceptional service. The staff's English proficiency is praised, making communication smooth and efficient. Reviewers appreciate the staff's enthusiastic and polite demeanor, noting their dedication and attentiveness in providing support, tour bookings and upgrades. The organized and hospitable team stands out for their commitment to ensuring a pleasant stay for all guests.
No, Ha Long Essence Classic Hotel doesn't have any pool.
No, a spa isn't available at Ha Long Essence Classic Hotel.
No, Ha Long Essence Classic Hotel doesn't allow dogs.
No, parking facilities aren't available at Ha Long Essence Classic Hotel.
No, Ha Long Essence Classic Hotel doesn't have a gym.