Novotel Ha Long Bay Hotel
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Summary of reviewsNovotel Ha Long Bay Hotel enjoys an enviable location in the heart of Bai Chay district, making it a prime choice for both leisure and business travelers. Its proximity to Sun Square, local attractions like Sunworld, and a vibrant night market enhances the convenience for guests exploring Ha Long Bay. The hotel offers spectacular views of the bay, with rooms providing stunning vistas, adding a serene ambiance to the experience. The surrounding area, peppered with dining and shopping options, allows easy immersion into local culture, while the hotel's close proximity to key tourist spots like Tuan Chau Marina further underscores its appeal.
Breakfast at the hotel receives substantial praise, thanks to its luxurious and diverse buffet that caters to both Eastern and Western tastes. Guests commend the variety and quality, describing the breakfast as a significant highlight. The restaurant's ambiance and the politeness of the staff enhance the overall dining experience, despite some minor criticisms regarding pricing and freshness.
While dinner experiences draw mixed reviews, the quality of the seafood buffet and the fusion of flavors do earn positive nods. Friendly and helpful staff further contribute to an enjoyable dining atmosphere, even as guests are encouraged to explore nearby dining options for additional variety.
Guests appreciate the hotel's clean and modern rooms, noting their spaciousness and breathtaking views. Superior rooms on higher floors offer panoramic vistas of Ha Long Bay's iconic rock formations, leaving a lasting impression. Although some rooms encounter external noise, the overall cleanliness and well-maintained décor of the accommodations foster a restful and visually rewarding environment.
The hotel's emphasis on cleanliness extends beyond rooms, with commendations for the condition of common areas and amenities like the pool, which offers stunning views of Ha Long Bay. While some maintenance issues are noted, the overall perception of cleanliness and upkeep remains positive.
The exceptional hospitality and friendliness of the staff are frequently highlighted, with guests noting their dedication to ensuring a memorable stay. The helpfulness of the front desk staff, in particular, receives accolades and adds to the guests' comfort and convenience.
For families, the hotel offers a welcoming setting, benefiting from family-friendly policies and a supportive atmosphere. Although room sizes may feel tight for larger families, complimentary breakfasts and the hotel's strategic location near attractions add value to the experience.
Overall, the Novotel Ha Long Bay Hotel is praised for its prime location, cleanliness, exceptional hospitality, and quality breakfast offerings, making it an attractive choice for travelers seeking both comfort and convenience in Ha Long Bay.
Categories
Breakfast at the hotel receives substantial praise, thanks to its luxurious and diverse buffet that caters to both Eastern and Western tastes. Guests commend the variety and quality, describing the breakfast as a significant highlight. The restaurant's ambiance and the politeness of the staff enhance the overall dining experience, despite some minor criticisms regarding pricing and freshness.
While dinner experiences draw mixed reviews, the quality of the seafood buffet and the fusion of flavors do earn positive nods. Friendly and helpful staff further contribute to an enjoyable dining atmosphere, even as guests are encouraged to explore nearby dining options for additional variety.
Guests appreciate the hotel's clean and modern rooms, noting their spaciousness and breathtaking views. Superior rooms on higher floors offer panoramic vistas of Ha Long Bay's iconic rock formations, leaving a lasting impression. Although some rooms encounter external noise, the overall cleanliness and well-maintained décor of the accommodations foster a restful and visually rewarding environment.
The hotel's emphasis on cleanliness extends beyond rooms, with commendations for the condition of common areas and amenities like the pool, which offers stunning views of Ha Long Bay. While some maintenance issues are noted, the overall perception of cleanliness and upkeep remains positive.
The exceptional hospitality and friendliness of the staff are frequently highlighted, with guests noting their dedication to ensuring a memorable stay. The helpfulness of the front desk staff, in particular, receives accolades and adds to the guests' comfort and convenience.
For families, the hotel offers a welcoming setting, benefiting from family-friendly policies and a supportive atmosphere. Although room sizes may feel tight for larger families, complimentary breakfasts and the hotel's strategic location near attractions add value to the experience.
Overall, the Novotel Ha Long Bay Hotel is praised for its prime location, cleanliness, exceptional hospitality, and quality breakfast offerings, making it an attractive choice for travelers seeking both comfort and convenience in Ha Long Bay.
Family Friendly Hotel
Novotel Ha Long Bay is well-regarded for its family-friendly amenities. It offers spacious rooms, a swimming pool, and various dining options. Its location is convenient for accessing local attractions.
Romantic Hotel
Located along Ha Long Road, this hotel offers comfortable rooms with bay views. The hotel features a swimming pool, multiple dining options, and a spa. Its central location and range of amenities make it a convenient and romantic choice for couples.
Hotel with Swimming Pool
Part of the Novotel chain, this hotel in Ha Long Bay offers a swimming pool. The Novotel brand ensures a certain standard of quality and service.
Pool Swim Up Bar Outdoor Pool
Hotel with Free Wi-Fi
Novotel Ha Long Bay Hotel offers free Wi-Fi. This allows guests to easily stay connected while enjoying the hotel's amenities and bay views.
Business Hotel
This hotel is an ideal MICE destination with up to 5 dedicated meeting spaces that can contain up to 300 delegates. All rooms have WIFI access, built-in LCD projectors, multiple large drop-down screens, lighting, and a sound system.
Hotel with Parking
Novotel Ha Long Bay Hotel offers a spacious and secure car park on-site, with the option of valet service, both free for guests. Free self-parking is also available.
Accessible Hotel
Novotel Ha Long Bay Hotel offers wheelchair accessibility, allowing guests with mobility needs to navigate the property more easily. The hotel provides features to support a more accessible stay.
4-Star Hotel
Located near Bai Chay Beach, this hotel offers a full-service spa with various treatments, an outdoor pool, and a fitness center. It provides a blend of relaxation and recreation, complemented by essential amenities for a comfortable stay.
Hotel with Outdoor Pool
The hotel offers a large outdoor pool with a dedicated children's area. It is located near Bai Chay Beach and provides easy access to local attractions. The waterfront terrace adds to the appeal.
Hotel with Swim Up Bar
Provides a swim-up bar with views of Ha Long Bay. The hotel is located near the beach.
Cheap Hotel
Hotel with Gym
Guest Reviews
Situated in the heart of Bai Chay district, Novotel Ha Long Bay Hotel boasts a prime location that enhances its appeal to both leisure and business travelers. Guests consistently praise its proximity to Sun Square and various attractions, including Sunworld and a lively night market, making it a convenient choice for exploring Ha Long Bay. The hotel offers spectacular views of the bay, with rooms providing stunning vistas of the sea and nearby landscapes, adding a serene touch to the stay.
The vibrant locale offers convenient access to a range of dining and shopping experiences, making it easy for guests to enjoy local cuisine and culture. The hotel is also a short distance from key tourist spots such as Tuan Chau Marina and the pier for cruise departures, ideal for those planning to explore the famous caves and islands of Ha Long Bay. Despite some ongoing construction nearby, the central position of the hotel allows easy walking access to the beach, amusement parks, and a variety of restaurants.
This central setting makes Novotel Ha Long Bay Hotel an attractive choice for those seeking both comfort and accessibility. With its excellent facilities and services complementing its superb locality, the hotel offers good value for money and facilitates a memorable visit to Ha Long Bay.
At Novotel Ha Long Bay Hotel, the breakfast experience earns high praise for its variety and quality. Guests frequently highlight the luxurious and diverse breakfast buffet, which offers a wide range of options catering to both Eastern and Western tastes. The spread includes delicious choices like kimchi, rice noodles, and made-to-order scrambled eggs and omelets, provided by a skilled chef. Many reviewers describe the breakfast as outstanding, hearty, and fantastic, noting that it offers everything one could want to start the day well.
The restaurant's ambiance is often appreciated for its luxury, and the quality of the food served is commendable, ensuring that guests leave satisfied. Although some feedback mentions the breakfast being pricey and not always meeting expectations in terms of temperature and freshness, the overall impression remains positive. The staff receives accolades for their politeness, which enhances the dining experience. Additionally, perks such as complimentary breakfasts for children present an appealing deal for families.
In conclusion, despite some minor criticisms, the breakfast at Novotel Ha Long Bay Hotel stands out for its variety, quality, and comprehensive offerings, making it a significant highlight of the guests' stay.
Nestled in the enchanting locale of Ha Long Bay, Novotel Ha Long Bay Hotel offers a dining experience that has garnered mixed reviews from its guests. While some diners expressed dissatisfaction with the buffet dinner, citing it as not worth the price, others celebrated the delectable offerings provided at the hotel’s restaurant. Guests noted the restaurant's array of options, successfully catering to both Western and Eastern tastes, with standout mentions of the breakfast buffet and delightful fusion of flavors at supper. The seafood buffet received particular praise, with diners being thrilled by its quality. The helpful hotel staff further contributed to a positive dining experience, enhancing the overall service. Additionally, guests recommended exploring nearby options such as Nha Hang Hong Hanh 3, a short taxi ride from the hotel, for unparalleled seafood in a budget-friendly setting. Overall, Novotel Ha Long Bay's culinary offerings are a blend of hits and misses, but the convenient surroundings ensure that guests have varied dining options during their stay.
Nestled in the scenic embrace of Ha Long Bay, Novotel Ha Long Bay Hotel offers guests a comfortable stay with rooms that boast awe-inspiring views. Many guests commend the spaciousness and cleanliness of the accommodations, highlighting the comfortable beds and fully equipped nature of the rooms. The bathrooms, described as both beautiful and roomy, complement the overall sleek and trendy design seen throughout the hotel.
Superior rooms on the upper floors provide panoramic views of the iconic Halong Bay rock formations, leaving a lasting impression on those who choose these elevated spots. Yet, not all rooms offer a tranquil retreat, as some face the bustling road and carry with them the noise of the outside world.
Overall, guests appreciate the meticulous cleanliness maintained in the rooms, along with the luxurious feel provided by the thoughtful layout. While experiences may vary with room placement and some discrepancies from online photos were noted, on the whole, visitors found their stay in Novotel Ha Long Bay to be both restful and visually rewarding.
At Novotel Ha Long Bay Hotel, guests generally appreciate the comfort of the beds. Many have praised the beds for their comfort and adequate firmness, with several describing the mattresses as extraordinary and the pillows as magnificent. The rooms are noted for being spacious, pleasant, and clean, complemented by a great view. Some guests have found the beds nice and comfortable, enhancing their overall stay. However, a few reviews mention instances where the beds were not up to expected standards, with some finding the spring mattress too hard or uncomfortable due to two single beds being pushed together. Despite these occasional issues, the overall impression of the bedding is positive, contributing to a restful experience.
Novotel Ha Long Bay Hotel offers a compelling blend of modernity and style, with a number of guests praising the facility for its overall cleanliness. Numerous reviews highlight the spacious and clean rooms, which provide a comfortable retreat with fantastic views over Ha Long Bay. The hotel is noted for its modern and stylish décor, contributing to a welcoming atmosphere. Guests particularly appreciated the clean and comfortable beds, as well as a very clean pool area.
While the property's age shows in parts, with some elements needing maintenance, such as tiles by the pool, the cleanliness of the hotel remains evident in many aspects. The hotel also receives commendation for maintaining a clean environment in communal spaces, contributing to the positive perception of the hotel's upkeep. Despite some less favorable comments about thoroughness in room cleaning, and the condition of the furniture or specific amenities, the overall sentiment towards cleanliness leans positively, making it a reliable option for travelers seeking a neat and comfortable stay with breathtaking views of Ha Long Bay.
Novotel Ha Long Bay Hotel is widely praised for its exceptional hospitality, with guests frequently highlighting the staff's dedication and friendliness. Reviews consistently describe the team as going above and beyond to ensure a memorable stay, showcasing a genuine willingness to assist with any needs. Visitors commend the staff for their enthusiastic and professional demeanor, noting their ability to make guests feel welcomed and special. The front desk staff, in particular, receive accolades for their attentive service and helpfulness, with some guests mentioning their appreciation for assistance with currency exchange and travel arrangements. Although there are occasional comments about minor inefficiencies, the overwhelming consensus points to a courteous and kind team that significantly enhances the hotel experience. The staff at Novotel Ha Long Bay clearly prioritize exceptional service, making it an inviting choice for travelers seeking warm hospitality.
At the Novotel Ha Long Bay Hotel, the swimming pool stands out as a favorite feature among guests. Many visitors appreciate the large, clean pool that offers stunning views of Ha Long Bay, enhancing the relaxation experience. The pool's location, overlooking both the ocean and the main road, adds a unique and picturesque aspect to the area, often described as beautifully designed and serene. The seating around the pool provides a lovely space to unwind, offering a warm atmosphere that's ideal for chilling out, especially at night after exploring the city. Guests consistently highlight the pool as one of the best aspects of their stay, enjoying both its aesthetic appeal and its role as a relaxing retreat. Although some note it as slightly smaller or a bit outdated, the overall impression remains positive, amplified by the friendly hotel staff and the excellent service provided.
Novotel Ha Long Bay Hotel offers a family-friendly setting, particularly for families with young children, who benefit from the hotel's policy of allowing guests under 16 to stay for free. The staff are consistently praised for their professionalism and helpfulness, enhancing the overall family experience. While the hotel is noted for its convenient location near dining venues and a children's amusement park, some reviews suggest that certain amenities geared specifically towards kids, like a playhouse, would enhance the experience. The hotel's rooms can feel a bit cramped for larger families, although guests appreciate deals that include complimentary breakfasts. Despite the slightly high price, many families enjoy their stay and express eagerness to return, noting the hotel's warm welcome and supportive atmosphere.
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Location
The vibrant locale offers convenient access to a range of dining and shopping experiences, making it easy for guests to enjoy local cuisine and culture. The hotel is also a short distance from key tourist spots such as Tuan Chau Marina and the pier for cruise departures, ideal for those planning to explore the famous caves and islands of Ha Long Bay. Despite some ongoing construction nearby, the central position of the hotel allows easy walking access to the beach, amusement parks, and a variety of restaurants.
This central setting makes Novotel Ha Long Bay Hotel an attractive choice for those seeking both comfort and accessibility. With its excellent facilities and services complementing its superb locality, the hotel offers good value for money and facilitates a memorable visit to Ha Long Bay.
Breakfast
The restaurant's ambiance is often appreciated for its luxury, and the quality of the food served is commendable, ensuring that guests leave satisfied. Although some feedback mentions the breakfast being pricey and not always meeting expectations in terms of temperature and freshness, the overall impression remains positive. The staff receives accolades for their politeness, which enhances the dining experience. Additionally, perks such as complimentary breakfasts for children present an appealing deal for families.
In conclusion, despite some minor criticisms, the breakfast at Novotel Ha Long Bay Hotel stands out for its variety, quality, and comprehensive offerings, making it a significant highlight of the guests' stay.
Dinner
Rooms
Superior rooms on the upper floors provide panoramic views of the iconic Halong Bay rock formations, leaving a lasting impression on those who choose these elevated spots. Yet, not all rooms offer a tranquil retreat, as some face the bustling road and carry with them the noise of the outside world.
Overall, guests appreciate the meticulous cleanliness maintained in the rooms, along with the luxurious feel provided by the thoughtful layout. While experiences may vary with room placement and some discrepancies from online photos were noted, on the whole, visitors found their stay in Novotel Ha Long Bay to be both restful and visually rewarding.
Beds
Cleanliness
While the property's age shows in parts, with some elements needing maintenance, such as tiles by the pool, the cleanliness of the hotel remains evident in many aspects. The hotel also receives commendation for maintaining a clean environment in communal spaces, contributing to the positive perception of the hotel's upkeep. Despite some less favorable comments about thoroughness in room cleaning, and the condition of the furniture or specific amenities, the overall sentiment towards cleanliness leans positively, making it a reliable option for travelers seeking a neat and comfortable stay with breathtaking views of Ha Long Bay.
Staff
Pool
Family
Yes, Novotel Ha Long Bay Hotel has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Outdoor Pool.
No, a spa isn't available at Novotel Ha Long Bay Hotel.
No, Novotel Ha Long Bay Hotel doesn't allow dogs.
Yes, parking facilities are available at Novotel Ha Long Bay Hotel.
Yes, Novotel Ha Long Bay Hotel has a gym.
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