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Summary of reviewsHaifa Tower Hotel - מלון מגדל חיפה receives high praise for its central location in the bustling Hadar HaCarmel neighborhood, offering spectacular views from higher floors, easy access to public transportation and proximity to key attractions such as the Baháʼí Gardens and Haifa Theater. Guests appreciate the variety of nearby shops, markets and essential services, making it a practical spot for exploring Haifa.
The staff is frequently commended for their exceptional service and professionalism. Friendly and attentive receptionists like Ilan, Julia and Ibrahim are noted for their helpfulness and accommodating nature, contributing significantly to the positive guest experience. The hotel's management, led by Ilan, is applauded for their warm and personal attention.
Breakfast reviews are mixed but shine in areas where guests find the food fresh, kosher and suitable for vegetarians. Although some find the buffet options limited and basic, the friendly service often compensates for the shortfalls.
Guests have mixed feelings regarding the rooms. While many appreciate their spaciousness, cleanliness and modern decor, issues such as maintenance problems, inconsistent cleaning schedules and noise from thin walls are noted. However, the recent renovations and high-floor rooms with panoramic views receive specific praise.
Cleanliness in the hotel garners varied reviews. Many guests find their rooms clean and tidy with fresh linens and impressive daily cleaning services. Conversely, some experience issues with dusty rooms, outdated facilities and visible maintenance problems. Notable complaints include bedbugs and dirty towels, affecting the perception of cleanliness.
The free WiFi experience is generally positive with stable and reasonable performance in many areas of the hotel, though some guests encounter weak signals, particularly in certain rooms.
Parking feedback reveals a mix of convenience and challenges. The underground facility, while secure and accessible, incurs a fee and faces criticisms about its condition and lack of direct management by the hotel.
Families find the hotel accommodating with spacious family rooms and a kid-friendly environment. Most families enjoy the welcoming atmosphere while issues like noise from other guests with children are minor concerns.
The beds offer a generally comfortable experience with some mentioning large, soft beds and clean linens. However, there are complaints about old and uncomfortable beds, synthetic linens and beds made of two singles pushed together.
Described as offering excellent value for money, Haifa Tower Hotel is seen as a suitable option for travelers prioritizing budget over luxury. Though basic and somewhat reminiscent of the 80s, it meets expectations for a three-star rating with clean rooms and basic amenities.
For those seeking accessible accommodations, the hotel is highly regarded. It offers good mobility throughout its premises, easy public transportation access and helpful customer service, enhancing the overall convenience for guests with disabilities. Show more
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Family Friendly Hotel
This hotel offers family-friendly accommodations and is conveniently located. It is suitable for families looking for a comfortable and accessible place to stay.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Guest Reviews
6.2
Rated
Location
The Haifa Tower Hotel boasts a prime location that scores high marks from guests for its centrality and convenience. Situated in the bustling Hadar HaCarmel neighborhood, it is within easy reach of the Tel-Phyotes Market and offers spectacular views of Haifa from higher floors. Public transportation is highly accessible with numerous bus stops and the Carmelit funicular nearby, making it easy to explore the city and its many attractions, including the Baháʼí Gardens and Haifa Theater. The hotel is also surrounded by a variety of shops, restaurants, cafes and essential services, adding to its appeal for both short and extended stays.
Guests frequently highlight the excellent value for money, particularly noting the proximity to vibrant local markets and the German Colony. Despite the convenient urban setting, some hint at the area’s less glamorous aspects, mentioning a less inviting atmosphere and occasional concerns about cleanliness. Nonetheless, the overall sentiment remains positive with most reviews celebrating the strategic location that places Haifa's sights and amenities at one's fingertips. For those seeking practicality combined with panoramic cityscapes, Haifa Tower Hotel clearly stands out as a suitable option.
Breakfast
Haifa Tower Hotel offers breakfast for 50 shekels per person, though it has received mixed reviews. Some guests praised the breakfast for being good, rich and featuring a variety of options, including fresh and kosher food, suitable for vegetarians. The hotel staff is noted for their dedication to customer satisfaction, offering room service for breakfast upon request.
However, other guests found the breakfast experience less satisfactory. Criticisms include limited and basic buffet choices, lack of freshness and an uninviting breakfast room. Some guests mentioned that the breakfast did not justify the additional charge. Overall, while there are positive aspects, the breakfast at Haifa Tower Hotel has room for improvement.
Rooms
The Haifa Tower Hotel - מלון מגדל חיפה presents a mixed experience for guests, especially in regard to the rooms. Many guests praised the spaciousness and cleanliness of the rooms, noting their comfort and modern, stylish decor. Rooms on higher floors, particularly the 17th and 18th, offer spectacular panoramic views of Haifa, the sea and the port. Refurbished bathrooms and recent renovations have elevated the standards, making many rooms feel fresh and updated.
Amenities like small kitchens, mini-fridges and kettles add convenience. Comfortable beds with clean, soft linens contribute to a pleasant stay. Guests appreciated fast check-in and the helpfulness of the reception staff. The hotel is centrally located, making it an ideal spot for exploring Haifa.
However, the hotel is not without its drawbacks. Some rooms lack essential items like tables, cups for drinks, safety boxes and refrigerators. Maintenance issues, such as peeling paint, non-functional air conditioning and dirty windows, have been flagged. Inconsistent cleaning schedules and old furniture also detract from the experience. Noise from thin walls and a lack of daily room service are additional concerns for some guests.
Overall, while the Haifa Tower Hotel offers stunning views, comfortable accommodations and good amenities, it requires better maintenance and more consistent service to fully meet guest expectations.
Beds
Haifa Tower Hotel offers a mixed but generally positive experience when it comes to its beds. Many guests appreciated the comfort of the beds, describing them as quite comfortable, large and featuring fluffy pillows. The clean rooms and high quality-to-price ratio also contribute to the overall appeal. However, there are several criticisms that stand out.
While some found the mattresses excellent and slept soundly, others had issues with the beds being old, uncomfortable or even broken. Complaints about the beddings included synthetic and sticky linens, plastic bed sheets and stained pillowcases. A few reviews mentioned discomfort caused by the bed's springs and the hardness of the mattresses. Additionally, some guests were dissatisfied with the beds being made up of two singles pushed together, which could open up in the middle.
Despite these mixed reviews, it’s clear that many guests did enjoy a good night's rest, attributing their experience to comfortable beds and clean sheets. Due to the variety of feedback, it’s worth considering the specifics of individual experiences before making a decision.
Cleanliness
Haifa Tower Hotel has garnered mixed reviews concerning cleanliness. Many guests have praised the rooms for being clean, tidy and comfortable, often noting the consistent cleanliness in their personal spaces and the impressive daily cleaning for non-checkout guests. Positive points frequently include well-maintained rooms organized spaces, clean linens and spectacular views that enhance the stay.
However, there are numerous remarks about inconsistent cleanliness throughout the hotel. Some guests experienced dusty rooms, unclean bathrooms and unacceptable maintenance issues, such as stained ceilings and smelly hallways. Complaints about outdated facilities, including old carpets, furniture and windows, suggest a need for renovation and more attention to detail in cleaning common areas.
Negative reports highlighted issues like bedbugs, cockroaches and dirty towels, significantly affecting the perceived cleanliness and overall guest comfort. Some guests noted an absence of daily cleaning services, unclean toilets and even missing towels, which lowered expectations of cleanliness. Overall, while many found the hotel clean and pleasant for its views and amenities, others believe there is significant room for improvement in maintaining a consistent cleanliness standard.
Staff
At the 'Haifa Tower Hotel - מלון מגדל חיפה', guests frequently commend the staff's exceptional service and professionalism. The team, described as attentive, courteous and always willing to help, often goes above and beyond to meet guests' needs. Receptionists like Ilan, Julia and Ibrahim receive particular praise for their friendly and professional demeanor, while the management, including Ilan as the general manager, is noted for their warm and personal attention to guests.
The reception team is available around the clock, ensuring efficient and polite check-ins, often greeting guests with a smile. Staff members are consistently described as friendly, helpful and accommodating with a level of service that stands out to many visitors. Polite and cheerful, the team is ready to provide quick responses to any issues and to fulfill special requests, such as room relocations or specific accommodations.
Additionally, the hotel's management receives high marks for their understanding and readiness to resolve any misunderstandings or complaints swiftly. Overall, the staff’s welcoming and responsive attitude greatly enhances the experience at the Haifa Tower Hotel, contributing significantly to the positive reviews and guest satisfaction.
Wi-Fi
The WiFi at Haifa Tower Hotel receives mixed reviews from guests. On the positive side, many guests report that the Wi-Fi works great and is stable, both in the rooms and in common areas such as the reception. Some users describe the internet as reasonable and good, which suggests a general level of satisfaction. However, there are instances where guests experienced weak signals, particularly in the rooms or noted that the Wi-Fi only worked well at the reception area. There is also mention of wired internet and W-LAN being less reliable in certain suites. Despite these inconsistencies, the overall impression is that the hotel does offer a decent internet connection for its guests, though it may vary depending on specific rooms and locations within the hotel.
Parking
The guest reviews for parking at Haifa Tower Hotel present a mixed experience with several critical observations. On a positive note, the hotel offers convenient underground parking directly in the building, accessible via elevator and integrates security cameras for added safety. There are also alternative parking lots nearby with options along the street in blue and white zones. However, parking comes with a fee of approximately 40 NIS (around €10) per day, which many guests find expensive, especially as free parking isn't available in the area.
Guests frequently mentioned the challenging aspects of parking at this hotel. Locating the parking entrance was often difficult and the parking facility itself was described as old, leaky, dark, small and sometimes smelly with some areas in need of better maintenance and cleanliness. Additionally, since the parking isn't directly managed by the hotel, this added another layer of inconvenience for some guests, alongside the lack of advance notification about the parking fee.
While the underground parking is a convenient amenity, it's important to factor in the additional cost and potential difficulties when planning a stay at Haifa Tower Hotel.
Family
Haifa Tower Hotel - מלון מגדל חיפה has garnered positive feedback from families, especially those staying with children. Guests highlighted that the hotel felt like home, providing a warm and welcoming atmosphere. The family rooms are designed to accommodate young ones comfortably, featuring quiet spaces that are ideal for a restful night's sleep. The children reportedly enjoyed their stay, making the hotel a suitable choice for families looking for a kid-friendly environment. Although some noise from other guests with children was noted, the overall experience was positively reinforced by the hotel's dedication to cleanliness and fresh linens. For families seeking a comfortable and family-oriented stay complemented by friendly service, Haifa Tower Hotel stands out as a notable option.
3 Star
'Haifa Tower Hotel - מלון מגדל חיפה' offers excellent value for money, particularly for travelers seeking an economical stay. The hotel, reminiscent of the 80s, might appear rather basic and old-fashioned, but it compensates with its affordability. While some guests question its three-star rating, the hotel exceeds expectations in terms of standard for its price. The rooms are clean and provide a reasonable stay, particularly appreciated for short visits.
Though it resembles more a hostel than a luxury hotel, the friendly staff and basic amenities create a welcoming atmosphere. Many guests highlight that it isn't a five-star suite but does offer good views and meets expectations well. It's cheaper than many other options by Israeli standards with most facilities being quite new, justifying its rating. Overall, for those prioritizing budget over luxury, Haifa Tower Hotel offers a satisfying and cost-effective experience.
Accessible
The Haifa Tower Hotel is located in a quiet area with excellent accessibility features for guests with disabilities. Public transportation options are highly convenient with a bus stop right outside the door and three additional bus stations in close proximity. The hotel itself is equipped with well-functioning elevators, ensuring easy mobility throughout the premises. Guests appreciated the hotel's accessible location and the outstanding customer service provided by the staff. Nearby shops add to the convenience, making the hotel a practical choice for those needing accessible accommodations.
No, Haifa Tower Hotel - מלון מגדל חיפה doesn't have any pool.
No, a spa isn't available at Haifa Tower Hotel - מלון מגדל חיפה.
No, Haifa Tower Hotel - מלון מגדל חיפה doesn't allow dogs.
Yes, parking facilities are available at Haifa Tower Hotel - מלון מגדל חיפה.
Yes, Haifa Tower Hotel - מלון מגדל חיפה has a gym.