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Summary of reviewsHakone Yumoto Onsen Hotel Kajikaso enjoys widespread acclaim for its exceptional location and overall guest experience. Situated just a short walk from Hakone-Yumoto Station, the hotel offers a convenient base for exploring the scenic beauty and cultural charm of Hakone. Guests consistently praise the breathtaking views, particularly those overlooking the serene river, which complement the hotel’s harmonious architecture and tranquil atmosphere.
The hotel provides excellent value with its traditional accommodations, featuring spacious rooms that blend tatami settings with modern comforts like Western beds. Many rooms offer picturesque views, enhancing the serene ambiance. The hotel's onsen facilities, including private open-air baths, are celebrated for their quality, offering a relaxing and unique experience.
The culinary experience at Hakone Yumoto Onsen Hotel Kajikaso is another highlight, with guests enjoying traditional Japanese breakfasts and exquisite kaiseki dinners. The beautiful presentation and rich flavors of the meals are frequently praised, making dining a memorable part of the stay. Despite minor critiques on portion sizes, the deliciousness and cultural immersion of the meals leave a lasting impression.
Cleanliness is a significant strength, with guests often noting the tidy and spotless condition of the rooms and public areas. While some mention that the decor could benefit from updates, the high standards of hygiene and the warm hospitality of the attentive staff maintain a pleasant atmosphere throughout the hotel.
Overall, Hakone Yumoto Onsen Hotel Kajikaso offers a well-rounded experience characterized by its strategic location, traditional charm, comfortable accommodations, delightful culinary offerings, and exceptional service, making it a standout choice for those visiting Hakone. Show more
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Ryokan for Honeymoon
Hakone Yumoto Onsen Hotel Kajikaso offers a blend of traditional Japanese hospitality and modern comforts. The hotel's hot spring baths and serene atmosphere provide a relaxing and romantic getaway for honeymooners.
Ryokan with Parking
This ryokan provides parking for its guests. It offers a blend of traditional Japanese hospitality and modern comforts, ensuring a pleasant and convenient stay.
4-Star Ryokan
Room Types
Japanese-Style Room with City ViewFeatures tatami (woven-straw) flooring and Japanese futon bedding. They’re fitted with an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Japanese-Style Standard Room with River ViewOverlooking Hayakawa River, this room comes with a tatami (woven-straw) floor, a low table with seating cushions and traditional futon bedding. It’s fitted with an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Japanese-Style Room with Open Air BathBoasting a private outdoor hot spring bath and river views, this room comes with a tatami (woven-straw) floor, a low table with seating cushions and traditional futon bedding. It’s fitted with an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Family Room with Tatami Area and Private Open-Air Bath with River ViewBoasting a private outdoor hot spring bath and river views, this room comes with a Japanese-style seating area with a tatami (woven-straw) floor and a low table with seating cushions. It’s fitted with 2 single beds, an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Family Room with Tatami Area and Private Open-Air Bath with Mountain ViewBoasting a private outdoor hot spring bath and mountain views, this room comes with a Japanese-style seating area with a tatami (woven-straw) floor and a low table with seating cushions. It’s fitted with 2 single beds, an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Japanese-Style Superior Room with River ViewSpacious room features tatami (woven-straw) flooring and Japanese futon bedding. Equipped with an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Japanese-Style Room with River View - AnnexSpacious room features tatami (woven-straw) flooring and Japanese futon bedding. Equipped with an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Japanese-Style RoomFeatures tatami (woven-straw) flooring and Japanese futon bedding. This room features an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Family SuiteBoasting a private outdoor hot spring bath, this room comes with a Japanese-style seating area with a tatami (woven-straw) floor and a low table with seating cushions. It’s fitted with 2 single beds, an LCD TV and a fridge, while yukata robes and toothbrush sets are provided.
Deluxe Family RoomThe spacious family room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 6 futons.
Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, a minibar, a wardrobe and a safe deposit box. The unit has 2 beds.
Japanese-Style RoomThe spacious family room offers air conditioning, tatami, as well as a shared bathroom boasting a bath and a shower.
Riverside Japanese-Western Style room with Indoor bathThe spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The quadruple room features a flat-screen TV, a minibar, a coffee machine, a seating area as well as river views. The unit offers 2 beds and 6 futons.
Riverside Japanese-Western Style room with Open-Air BathThis quadruple room features a private open-air bath. The spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The quadruple room offers a minibar, a coffee machine, a seating area, a flat-screen TV, as well as river views. The unit offers 2 beds and 4 futons.
Riverside Special Japanese-Western Style room with Open-Air BathThe private open-air bath is the standout feature of this quadruple room. The spacious quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room provides a minibar, a coffee machine, a seating area, a flat-screen TV, as well as river views. The unit has 2 beds and 6 futons.
Riverside Special Japanese-Western Style room with Indoor bathThe spacious quadruple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds and 6 futons.
Street Side Special Japanese-Western Style room with Indoor bathThe spacious quadruple room offers air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room features a flat-screen TV, a minibar, a coffee machine, a seating area as well as city views. The unit has 2 beds and 4 futons.
Guest Reviews
8.7
Very Good
Location
Hakone Yumoto Onsen Hotel Kajikaso boasts an exceptional location that is frequently praised by guests for its convenience and scenic beauty. Just a short walk from Hakone-Yumoto Station, the hotel offers easy access to public transportation, making it an ideal base for exploring the enchanting region of Hakone. The proximity to numerous shops and restaurants enhances the appeal of this well-positioned hotel, making it convenient for travelers eager to dive into local culture and cuisine.
Guests consistently highlight the breathtaking views, particularly those overlooking the picturesque river. The harmonious blend between the natural scenery and the hotel’s architecture creates a tranquil atmosphere that adds to the overall experience. The establishment is strategically placed right in the heart of the vibrant area, yet it retains a serene ambiance, offering both accessibility and relaxation.
Visitors also appreciate the high cost-performance ratio, noting that the location provides excellent value for the experience. Traditional rooms offer an authentic taste of Japanese culture, while the presence of both public and private onsens ensure a relaxing retreat after a day of exploration. The hotel’s superb location, coupled with its charming old-world charm and modern amenities, makes it a standout choice for those visiting Hakone.
Breakfast
Hakone Yumoto Onsen Hotel Kajikaso offers an impressive culinary experience, particularly with its traditional Japanese breakfast. Guests consistently praise the beautiful preparation and presentation of these meals, highlighting the delicious and rich flavors of the dishes. The breakfast, often described as excellent and sumptuous, provides a delightful introduction to Japanese cuisine, making it a memorable part of the stay. The hotel's inclusion of both breakfast and dinner adds convenience and value, often being noted as special and very good. While some guests express a desire for more variety, including Western options, the overall satisfaction with the meals is high. The half-board meals are typical for the region and maintain a high standard, although a few reviews mention they fall slightly short compared to other similar establishments. Despite this, the quality and taste of the food remain a highlight, with the authentic Japanese breakfast being a particularly enjoyable experience.
Dinner
Hotel Kajikaso in Hakone Yumoto Onsen offers a dining experience that immerses guests in authentic Japanese culture and cuisine. The kaiseki dinners are often highlighted as a major attraction, with guests praising their exquisite presentation and varied flavors, making each meal a festival for the senses. While the portions are sometimes noted as being small, the overall quality and taste earn high marks, with some diners describing it as the best meal during their stay in Japan.
The dinner setting often features a traditional banquet ritual or a Geisha performance, enhancing the cultural experience. Though some found the atmosphere slightly rushed or touristy, the private dining spaces provide an intimate and refined setting appreciated by guests.
Breakfast and dinner are typically shared meals, offering a chance to engage with other guests, adding to the communal dining atmosphere. Despite minor critiques regarding portion sizes and a desire for slight improvements, the deliciousness and presentation of the meals leave a lasting impression. The friendly staff and well-organized meal service further contribute to a memorable dining experience at the hotel.
Rooms
Hakone Yumoto Onsen Hotel Kajikaso presents a mostly positive experience for those seeking traditional Japanese accommodations. Guests frequently highlight the spaciousness of the rooms, with many enjoying large, well-organized layouts that combine traditional tatami settings with modern comforts like western beds. Many of these rooms also offer picturesque views of the nearby river, adding to the overall ambiance. The cleanliness and comfort of the bedding are often praised, with visitors noting the peacefulness despite the hotel's vibrant location.
The hotel’s prime location is ideal for those planning to explore the Hakone area, making it a convenient base for sightseeing trips. In addition to the rooms, the hotel's onsen facilities receive high marks for their quality, further enhancing the relaxing atmosphere. Private open-air baths designed with rocks add a unique touch, giving guests a serene bathing experience.
Despite the many positive reviews, there are occasional mentions of rooms needing updates, with some guests encountering issues such as a warm room temperature or minor water damage. However, the overall sentiment remains favorable, with friendly staff and a simple yet pleasant hotel restaurant adding to the enjoyment of a stay at Hakone Yumoto Onsen Hotel Kajikaso.
Beds
The Hakone Yumoto Onsen Hotel Kajikaso offers guests an inviting experience with its highly acclaimed futon beds. Visitors consistently highlight the comfort and quality of the futons, describing them as the most comfortable they have encountered. The fusion of traditional Japanese bedding and spacious rooms, often complemented by a private hot spring bath in the garden, creates a cozy and enjoyable stay. Guests appreciate the futon beds not only for their comfort but also for the unique and delightful experience they provide. The bedding's comfort consistently stands out as a noteworthy feature, making it well worth the visit.
Cleanliness
Hakone Yumoto Onsen Hotel Kajikaso stands out for its impressive commitment to cleanliness, ensuring a pleasant stay for guests. Visitors frequently highlight the hotel’s super clean rooms and facilities, noting the pristine condition of towels and bed sheets. The rooms are described as very clean, with a tidy and comfortable environment that is ideal for short visits. Guests also appreciate the spotless state of the public facilities and restrooms throughout the hotel.
The onsen, although slightly smaller than some might expect, offers a clean and relaxing retreat, lauded for being beneficial both mentally and physically. Visitors enjoy the soothing ambiance of the public bath, perfectly complementing the hygienic standards experienced throughout the hotel.
However, while emphasizing the high level of cleanliness, guests mention that the hotel’s facilities and decor are somewhat dated and would benefit from renovation. Despite its older style, everything functions well, allowing guests to enjoy a hassle-free stay. The attentive staff contribute positively to the experience, complementing the hotel’s clean and pleasant atmosphere.
Staff
Hakone Yumoto Onsen Hotel Kajikaso is celebrated for its remarkable hospitality and outstanding customer service, making guests feel truly at home. The hotel staff is consistently described as friendly, pleasant, and accommodating, with their courteous and helpful nature leaving a lasting impression on visitors. They are noted for their attentiveness and thorough service, whether it be at the front desk or during meal service in rooms. Many guests appreciate the staff's efforts to provide English menus, even though some reveal language barriers with English proficiency. Despite a few criticisms regarding flexibility and a suggestion for increased consideration at the reception, the overall sentiment highlights a team that is kind, polite, and dedicated to delivering a welcoming experience reflective of authentic Japanese hospitality.
No, Hakone Yumoto Onsen Hotel Kajikaso doesn't have any pool.
No, a spa isn't available at Hakone Yumoto Onsen Hotel Kajikaso.
No, Hakone Yumoto Onsen Hotel Kajikaso doesn't allow dogs.
Yes, parking facilities are available at Hakone Yumoto Onsen Hotel Kajikaso.
No, Hakone Yumoto Onsen Hotel Kajikaso doesn't have a gym.