Hotel Indigo Hakone Gora by IHG
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Summary of reviewsHotel Indigo Hakone Gora by IHG, nestled in the heart of the Japanese mountains, provides a serene and luxurious retreat ideal for relaxation and exploration. The hotel's tranquil setting, complemented by the soothing sounds of the river, offers an excellent base for exploring nearby attractions such as Gora and its cable cars. Guests benefit from the efficient shuttle service connecting the hotel to Gora and Odawara stations, enhancing accessibility despite the remote location. The close proximity of convenience stores and restaurants adds convenience to the guests' stay.
Dining is a highlight at the hotel, with a breakfast buffet praised for its delicious and diverse options, offering both Japanese and Western dishes, making it a delightful start to the day. Evening meals impress with high-quality culinary offerings, including exceptional Western-style dishes like flame-broiled Wagyu beef. Although some find the pricing steep or the dinner menu limited, the overall dining experience is enhanced by attentive service and a pleasant atmosphere.
The spacious, modern rooms are a major draw, with guests applauding their design, cleanliness, and luxury furnishings. Private onsen baths in many rooms offer a unique experience, showcasing beautiful natural scenery. Despite occasional concerns about views from certain rooms, the well-appointed accommodations and private onsens provide a memorable and luxurious stay.
Cleanliness is consistently highlighted, with the hotel maintaining immaculate guest rooms and public areas. The friendly and proactive staff further enhances the experience, providing exceptional service characterized by attentiveness and helpfulness from check-in to departure. The staff's ability to speak English aids communication, ensuring guest satisfaction.
Fitness enthusiasts appreciate the well-equipped, 24-hour gym and the integration of relaxing amenities, including a public spa with a sauna. Families enjoy the hotel's welcoming environment, despite a few minor shortcomings in children's amenities. Transportation services are particularly convenient for families, allowing easy access to the station via the shuttle bus.
Beds are frequently described as exceptionally comfortable, adding to the overall luxurious room experience. The hotel consistently delivers a five-star experience, marked by its beautiful design, high-quality dining options, and private onsens, alongside attentive service that leaves a lasting impression. While some minor aspects don't entirely fit the traditional area, the hotel's ambiance and service remain highly commendable.
Accessible features are notable, with a frequent shuttle service ensuring smooth transfers for all guests. Overall, Hotel Indigo Hakone Gora by IHG stands out for its luxurious amenities, stunning location, elegant atmosphere, and exceptional service, making it a top recommendation for a remarkable getaway in Hakone.
Categories
Dining is a highlight at the hotel, with a breakfast buffet praised for its delicious and diverse options, offering both Japanese and Western dishes, making it a delightful start to the day. Evening meals impress with high-quality culinary offerings, including exceptional Western-style dishes like flame-broiled Wagyu beef. Although some find the pricing steep or the dinner menu limited, the overall dining experience is enhanced by attentive service and a pleasant atmosphere.
The spacious, modern rooms are a major draw, with guests applauding their design, cleanliness, and luxury furnishings. Private onsen baths in many rooms offer a unique experience, showcasing beautiful natural scenery. Despite occasional concerns about views from certain rooms, the well-appointed accommodations and private onsens provide a memorable and luxurious stay.
Cleanliness is consistently highlighted, with the hotel maintaining immaculate guest rooms and public areas. The friendly and proactive staff further enhances the experience, providing exceptional service characterized by attentiveness and helpfulness from check-in to departure. The staff's ability to speak English aids communication, ensuring guest satisfaction.
Fitness enthusiasts appreciate the well-equipped, 24-hour gym and the integration of relaxing amenities, including a public spa with a sauna. Families enjoy the hotel's welcoming environment, despite a few minor shortcomings in children's amenities. Transportation services are particularly convenient for families, allowing easy access to the station via the shuttle bus.
Beds are frequently described as exceptionally comfortable, adding to the overall luxurious room experience. The hotel consistently delivers a five-star experience, marked by its beautiful design, high-quality dining options, and private onsens, alongside attentive service that leaves a lasting impression. While some minor aspects don't entirely fit the traditional area, the hotel's ambiance and service remain highly commendable.
Accessible features are notable, with a frequent shuttle service ensuring smooth transfers for all guests. Overall, Hotel Indigo Hakone Gora by IHG stands out for its luxurious amenities, stunning location, elegant atmosphere, and exceptional service, making it a top recommendation for a remarkable getaway in Hakone.
Luxury Hotel
A 5-star hotel where all rooms are equipped with a modern Japanese style tub featuring natural onsen water. Rooms offer riverside or hillside views.
Hotel for Honeymoon
Hotel Indigo Hakone Gora offers modern accommodations with a touch of local flair, providing a comfortable and stylish base for exploring Hakone's natural beauty. The hotel features onsen and dining options, ensuring a relaxing and enjoyable honeymoon.
Family Friendly Hotel
This hotel provides amenities for children upon check-in and features a thermal spring where swimsuits are allowed. It is also noted for being accommodating to gluten-free dietary needs, making it a convenient choice for families with specific requirements. It also has in-house karaoke rooms to rent and a pool.
Romantic Hotel
Hotel Indigo Hakone Gora offers a stylish and romantic retreat with its modern design, natural hot springs, and stunning mountain views. Its vibrant atmosphere and exceptional service provide couples with a unique and intimate experience in Hakone.
Accessible Hotel
This hotel has one accessible room. All rooms include a modern Japanese style tub with natural onsen water and riverside or hillside views. Be sure to request an accessible room when booking.
5-Star Hotel
This hotel offers a captivating blend of contemporary design and traditional Japanese aesthetics. All rooms include a modern Japanese style tub with natural onsen water and riverside or hillside views. It serves wood-fire cooked dishes from a fun open kitchen.
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
Nestled in the heart of the Japanese mountains, Hotel Indigo Hakone Gora by IHG offers a peaceful retreat in a beautiful, quiet, and somewhat secluded area of Hakone. The serene surroundings are complemented by the soothing sound of the river, ideal for a relaxing escape. The hotel's location makes it an excellent base for exploring the attractions of Hakone and Gora, including proximity to the cable car and ropeway, which conveniently transports visitors around the area. The hotel is noted for its efficient shuttle service, providing easy access to Gora and Odawara stations, making navigating the local area straightforward despite its remote setting. For travelers driving through Japan, the hotel is easily accessible, though it may prove more challenging to reach on foot. The presence of a nearby convenience store and sushi restaurant adds a layer of convenience to the stay. While some may find the location a bit out of the way, the calm and beauty of the surroundings, combined with the hotel's excellent facilities and transport services, offer a perfect weekend getaway for those seeking tranquility and culture in historic Hakone.
At Hotel Indigo Hakone Gora by IHG, breakfast is a standout feature that has captured the praise of many guests. The breakfast experience is defined by its diverse and extensive buffet options, catering to various appetites with an impressive range of both Japanese and Western dishes. Guests frequently highlight the deliciousness and variety of the offerings, with some even labeling it the best hotel breakfast they've encountered. The availability of both hot and cold dishes, alongside sweet and savory options, ensures there's something for everyone. The breakfast often includes exquisite coffee and delectable vegetarian options, enhancing the dining experience. While some reviews mention the need for more hot dishes and improvements in certain areas, the majority emphasize the excellent quality and generous selection. The breakfast serves as a delightful addition to a stay at the hotel, with a spacious and clean environment, complemented by the friendly breakfast hours extending until 11 am. Additionally, the inclusion of a breakfast bento box adds a unique touch to the morning meal offering. Despite minor concerns about crowdedness and occasional missing items, the overall sentiment towards the breakfast at Hotel Indigo Hakone Gora remains highly positive.
Dining at Hotel Indigo Hakone Gora by IHG impresses with an array of delectable offerings, according to guest reviews. The dinner experience consistently elicits praise, with many describing the meals as delicious, exceptional, and of high quality. Diners frequently enjoy an exquisite culinary journey, highlighted by fantastic Western-style options such as flame-broiled Wagyu beef, which garners admiration for its taste and quality. Breakfast is equally celebrated, often described as amazing and offering both Asian and European choices. Guests appreciate the diverse and flexible selection available during meals, despite some noting a desire for more Japanese cuisine and remarking on the relatively simple menu. The service provided is often noted as excellent, contributing to an enjoyable dining atmosphere. However, some concerns are expressed regarding the pricing—considered high—and the limited dinner menu that may not cater to larger groups or children. While the upscale feel of the restaurant and attentive service enhance the experience, these factors should be weighed against the premium cost of dining at the hotel.
Hotel Indigo Hakone Gora by IHG offers an exceptional experience for travelers seeking both luxury and relaxation. The rooms are widely praised for their impressive size, modern design, and cleanliness. Guests consistently highlight the luxury furnishings and well-appointed amenities that contribute to a comfortable stay. Many rooms feature private onsen baths, which are a standout delight for visitors, providing a unique and enjoyable experience while overlooking beautiful natural scenery. The decor seamlessly blends modern and traditional Japanese elements, enhancing the tranquil atmosphere of each room.
Guests appreciate the spaciousness and thoughtful layout of the accommodations, often described as enormous and luxurious, creating an ideal setting for leisure and relaxation. Though there are occasional mentions of less-than-ideal views from certain mountain-view rooms, the river-facing rooms more than compensate with their picturesque outlook.
Overall, the combination of spacious, clean, and stylish rooms with the allure of private onsens makes Hotel Indigo Hakone Gora a top choice for those visiting the area. The hotel successfully merges comfort with luxury, wrapped in the calming ambiance of its surroundings, offering a memorable stay for those looking to explore Hakone.
Hotel Indigo Hakone Gora by IHG receives high praise for its exceptionally comfortable beds and overall room experience. Guests frequently highlight the cozy and pampering nature of the beds, often noting the combination of supremely comfortable mattresses and plentiful soft pillows. This comfort level is often described as the best encountered during their travels, making the beds a delightful component of the stay.
The rooms themselves are well-regarded for their spaciousness, cleanliness, and tasteful decor. A standout feature is the private onsen available in many rooms, adding an extra layer of luxury and personalization. This amenity is often cited as a pleasant surprise and a highlight of the visit. Guests appreciate the interconnecting room options, which maintain comfort and connectivity for larger groups.
Overall, Hotel Indigo Hakone Gora promises a comfortable stay with its inviting beds and the added bonus of private onsen baths, all within beautifully maintained and decorated rooms.
Hotel Indigo Hakone Gora by IHG is a standout destination for travelers who prioritize cleanliness and comfort. The hotel exudes a beautiful and modern ambiance, showcasing immaculate upkeep throughout its premises. From guest rooms to public areas, every corner of the property reflects meticulous attention to detail, ensuring a consistently high standard of cleanliness. The spacious rooms are not only visually appealing but also maintain a cozy and welcoming atmosphere that complements their clean and tidy condition. Guests can enjoy the hotel's onsen facilities, which are regularly praised for their pristine state, enhancing the overall refreshing experience.
The overall environment is both inviting and serene, offering a true blend of beauty and functionality. Additionally, the friendly staff consistently delivers high-level service, contributing to the hotel's reputation as a clean, well-maintained location. With its harmonious blend of modern design and impeccable service, Hotel Indigo Hakone Gora promises a stay that is both comfortable and rejuvenating.
Hotel Indigo Hakone Gora by IHG is noted for its exceptional staff who consistently provide friendly and attentive service. Guests frequently highlight the team's professionalism and helpful nature, noting that staff members are fluent in English, which aids communication and enhances the overall experience. From the moment of check-in until departure, the staff ensures that every detail is managed smoothly, responding promptly to any requests and offering thoughtful care.
Many reviews mention the staff's remarkable politeness and genuine willingness to help, going above and beyond to accommodate guests' needs. The service at the hotel is described as excellent, with employees demonstrating strong attitudes and language skills. Specific staff members, such as Mr. Kaito and Narumi Saito, receive special commendation for their attentive and pleasant service during meals.
The hotel seems to prioritize guest satisfaction through meticulous employee training, which is evident in the staff’s proactive approach and superb attention to detail. Whether it's providing antiseptics and bandages in a minor emergency or simply greeting with a smile, the staff creates a warm, welcoming environment. This high level of hospitality combined with the hotel's amenities ensures a memorable stay for all guests.
Hotel Indigo Hakone Gora by IHG provides a well-equipped, 24-hour fitness studio that guests are enthusiastic about, considering it wonderful and quite complete for a remote location. Visitors appreciate the integration of the gym with other relaxing amenities, such as a tattoo-friendly public spa complete with a sauna. The combination of the gym and the indoor spa offers a relaxing retreat, where guests can unwind after their workouts. This hotel combines fitness with relaxation, offering a seamless experience for those looking to maintain their exercise routine while enjoying top-quality spa services.
Hotel Indigo Hakone Gora by IHG offers a welcoming retreat for families looking to escape the hustle and bustle of city life. The hotel is well-equipped to cater to both families and couples, providing a relaxing environment set against a backdrop of natural beauty. Families enjoy the ability to wear swimwear in the onsens, making it an enjoyable experience for both children and adults. The private family onsens are highly praised, offering a touch of luxury and exclusivity.
Transportation to the station via the shuttle bus service is particularly convenient for those traveling with children, enhancing the overall ease of access to and from the hotel. The friendly and efficient staff go out of their way to ensure a pleasant stay, accommodating requests such as connecting rooms to keep families close together.
Though some guests noted a lack of children's amenities, the hotel compensates with great overall service, creating a welcoming atmosphere for all ages. The on-site amenities and the diligence of the young, energetic staff members contribute to a positive experience that leaves families wanting to return. With its thoughtful offerings and beautiful setting, Hotel Indigo Hakone Gora is a place many guests are eager to recommend to family and friends.
Hotel Indigo Hakone Gora by IHG offers an impressive five-star experience, with exceptional service and facilities that leave a lasting impression. Guests rave about the hotel's beautiful design and high-quality breakfast and dinner offerings, reflecting a true five-star dining experience. The rooms are praised for their cleanliness and comfort, featuring private onsens that enhance the luxurious stay.
Despite some concerns about the modern renovation that doesn't entirely fit the traditional area and occasional lapses in reception and concierge service, the hotel's ambiance and overall service remain commendable. The staff's attentive and kind demeanor contributes significantly to a memorable stay, consistently embodying the five-star standard.
While some feel the views from the rooms do not meet the grand expectations of a top-tier accommodation, others are enchanted by the hotel's stunning location and recommend it as a highly rewarding option for visitors seeking an extraordinary getaway in Hakone. Overall, Hotel Indigo Hakone Gora stands out for its elegant atmosphere, excellent service, and culinary delights, offering guests a truly exceptional and unique experience.
Hotel Indigo Hakone Gora by IHG is marked by its accessible location, making it a suitable choice for guests with disabilities. The hotel enhances ease of travel with a complimentary shuttle bus service, which frequents both Gora Station and Odawara Station. This service is notably convenient, running every 10 minutes to Gora Station and every two hours from the shinkansen station, ensuring smooth transfers for guests, especially those carrying luggage. Visitors praise the reliability and frequency of the shuttle, highlighting it as an essential feature of their stay. Nestled near a river and waterfall, the hotel's location adds a scenic touch to its accessibility. However, some reviews caution against certain routes, suggesting enhancements in communication from the hotel could be beneficial. While the hotel itself receives positive remarks for its accessibility, the restaurant does not share the same acclaim. Overall, Hotel Indigo Hakone Gora stands out for its thoughtful transportation offerings, making it a potential repeat choice for travelers seeking accessibility and convenience in Hakone.
Nestled in the scenic surroundings of Hakone, Hotel Indigo Hakone Gora by IHG offers an exquisite retreat that redefines luxury. This stunning 5-star hotel exudes opulence from every corner, ensuring a truly indulgent stay. Guests are greeted by modern and beautifully designed spaces that create a welcoming atmosphere, ideal for unwinding and escaping the hustle and bustle of daily life.
The hotel’s standout feature is undoubtedly the private onsen available in select rooms. These natural hot spring baths are elegantly integrated into the balcony, encased in glass, offering a tranquil and intimate setting for relaxation. This indulgence, paired with the impeccable cleanliness and thoughtful amenities, enhances the sense of luxury throughout the stay.
The staff at Hotel Indigo are not only friendly but also highly attentive, delivering world-class service that aligns perfectly with the hotel's luxurious reputation. The facilities are meticulously maintained, providing every first-world comfort imaginable, making guests' experiences unforgettable.
As a top-notch luxury resort, the hotel also boasts an excellent location for exploring the Hakone loop, further adding to its appeal. Whether it’s the spectacular views, the indulgent onsen experience, or the overall sense of grandeur, Hotel Indigo Hakone Gora represents a slice of refined luxury in Japan, leaving visitors with memories of one of their best holidays.
Nestled amidst the serene landscapes of Hakone, Hotel Indigo Hakone Gora by IHG offers an idyllic escape for couples seeking a romantic retreat. Renowned for its distinctive charm and tranquil ambiance, the hotel serves as a perfect oasis for those on a honeymoon or celebrating a special occasion. Guests consistently rave about the private onsen available in each room, which provides a luxurious and intimate setting to unwind while taking in majestic mountain and river views.
The hotel exudes a captivating aura, complemented by its elegantly styled rooms. Each accommodation features an outdoor onsen bath, which has been described as both a special and relaxing experience. The combination of the soothing hot springs and the gentle night-time lullaby of the nearby river sets the stage for a deeply rejuvenating stay.
Public spaces within the hotel, including the shared onsen, are equally praised for their comfort and inviting atmosphere. The attentive and exemplary service provided by the staff further enhances the overall experience, ensuring that guests feel welcomed and pampered throughout their stay.
Located in a prime spot for exploring the natural wonders of Hakone, guests find it convenient for visiting the nearby lakes and exhilarating sulphur springs. Whether locals seeking a weekend getaway or international guests looking to escape the hustle and bustle of city life, this hotel offers a perfect slice of tranquility and a chance to create lasting memories with loved ones.
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Breakfast
Dinner
Rooms
Guests appreciate the spaciousness and thoughtful layout of the accommodations, often described as enormous and luxurious, creating an ideal setting for leisure and relaxation. Though there are occasional mentions of less-than-ideal views from certain mountain-view rooms, the river-facing rooms more than compensate with their picturesque outlook.
Overall, the combination of spacious, clean, and stylish rooms with the allure of private onsens makes Hotel Indigo Hakone Gora a top choice for those visiting the area. The hotel successfully merges comfort with luxury, wrapped in the calming ambiance of its surroundings, offering a memorable stay for those looking to explore Hakone.
Beds
The rooms themselves are well-regarded for their spaciousness, cleanliness, and tasteful decor. A standout feature is the private onsen available in many rooms, adding an extra layer of luxury and personalization. This amenity is often cited as a pleasant surprise and a highlight of the visit. Guests appreciate the interconnecting room options, which maintain comfort and connectivity for larger groups.
Overall, Hotel Indigo Hakone Gora promises a comfortable stay with its inviting beds and the added bonus of private onsen baths, all within beautifully maintained and decorated rooms.
Cleanliness
The overall environment is both inviting and serene, offering a true blend of beauty and functionality. Additionally, the friendly staff consistently delivers high-level service, contributing to the hotel's reputation as a clean, well-maintained location. With its harmonious blend of modern design and impeccable service, Hotel Indigo Hakone Gora promises a stay that is both comfortable and rejuvenating.
Staff
Many reviews mention the staff's remarkable politeness and genuine willingness to help, going above and beyond to accommodate guests' needs. The service at the hotel is described as excellent, with employees demonstrating strong attitudes and language skills. Specific staff members, such as Mr. Kaito and Narumi Saito, receive special commendation for their attentive and pleasant service during meals.
The hotel seems to prioritize guest satisfaction through meticulous employee training, which is evident in the staff’s proactive approach and superb attention to detail. Whether it's providing antiseptics and bandages in a minor emergency or simply greeting with a smile, the staff creates a warm, welcoming environment. This high level of hospitality combined with the hotel's amenities ensures a memorable stay for all guests.
Gym
Family
Transportation to the station via the shuttle bus service is particularly convenient for those traveling with children, enhancing the overall ease of access to and from the hotel. The friendly and efficient staff go out of their way to ensure a pleasant stay, accommodating requests such as connecting rooms to keep families close together.
Though some guests noted a lack of children's amenities, the hotel compensates with great overall service, creating a welcoming atmosphere for all ages. The on-site amenities and the diligence of the young, energetic staff members contribute to a positive experience that leaves families wanting to return. With its thoughtful offerings and beautiful setting, Hotel Indigo Hakone Gora is a place many guests are eager to recommend to family and friends.
5 Star
Despite some concerns about the modern renovation that doesn't entirely fit the traditional area and occasional lapses in reception and concierge service, the hotel's ambiance and overall service remain commendable. The staff's attentive and kind demeanor contributes significantly to a memorable stay, consistently embodying the five-star standard.
While some feel the views from the rooms do not meet the grand expectations of a top-tier accommodation, others are enchanted by the hotel's stunning location and recommend it as a highly rewarding option for visitors seeking an extraordinary getaway in Hakone. Overall, Hotel Indigo Hakone Gora stands out for its elegant atmosphere, excellent service, and culinary delights, offering guests a truly exceptional and unique experience.
Accessible
Luxury
The hotel’s standout feature is undoubtedly the private onsen available in select rooms. These natural hot spring baths are elegantly integrated into the balcony, encased in glass, offering a tranquil and intimate setting for relaxation. This indulgence, paired with the impeccable cleanliness and thoughtful amenities, enhances the sense of luxury throughout the stay.
The staff at Hotel Indigo are not only friendly but also highly attentive, delivering world-class service that aligns perfectly with the hotel's luxurious reputation. The facilities are meticulously maintained, providing every first-world comfort imaginable, making guests' experiences unforgettable.
As a top-notch luxury resort, the hotel also boasts an excellent location for exploring the Hakone loop, further adding to its appeal. Whether it’s the spectacular views, the indulgent onsen experience, or the overall sense of grandeur, Hotel Indigo Hakone Gora represents a slice of refined luxury in Japan, leaving visitors with memories of one of their best holidays.
Romantic
The hotel exudes a captivating aura, complemented by its elegantly styled rooms. Each accommodation features an outdoor onsen bath, which has been described as both a special and relaxing experience. The combination of the soothing hot springs and the gentle night-time lullaby of the nearby river sets the stage for a deeply rejuvenating stay.
Public spaces within the hotel, including the shared onsen, are equally praised for their comfort and inviting atmosphere. The attentive and exemplary service provided by the staff further enhances the overall experience, ensuring that guests feel welcomed and pampered throughout their stay.
Located in a prime spot for exploring the natural wonders of Hakone, guests find it convenient for visiting the nearby lakes and exhilarating sulphur springs. Whether locals seeking a weekend getaway or international guests looking to escape the hustle and bustle of city life, this hotel offers a perfect slice of tranquility and a chance to create lasting memories with loved ones.
No, Hotel Indigo Hakone Gora by IHG doesn't have any pool.
No, a spa isn't available at Hotel Indigo Hakone Gora by IHG.
No, Hotel Indigo Hakone Gora by IHG doesn't allow dogs.
Yes, parking facilities are available at Hotel Indigo Hakone Gora by IHG.
Yes, Hotel Indigo Hakone Gora by IHG has a gym.
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