Hakone, Sengokuhara 93735.264762,139.01395(Show on Map)
8.8
Excellent
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Mitake ryokan offers a tranquil and peaceful retreat, providing a serene escape from the usual hustle and bustle, despite its somewhat remote location in the cooler Hakone mountains. Positioned conveniently next to a bus stop, it grants easy access to Lake Ashi and wider Hakone, making transportation straightforward despite an early end to internal bus services. Car arrival is also hassle-free with ample parking available.
Dining at Mitake is an exceptional experience that stands out for many guests. Breakfast is highlighted as a cultural adventure, presenting a delightful array of traditional Japanese dishes. The dinner experience is particularly remarkable, with meals that blend traditional Japanese elements with refined flavors, making it a memorable highlight of visitors' travels. The friendly, attentive service provided by the staff enhances the dining experience, with clear explanations offered in English, particularly for those choosing the Kaiseki half-board option.
The traditionally styled rooms at Mitake are spacious and comfortable, providing a charming Japanese ambiance. Guests enjoy private onsen facilities and in-room dining, adding to the cozy atmosphere. While some minor cosmetic updates could enhance the experience, the rooms generally offer a peaceful retreat. The cleanliness of the ryokan presents a mixed experience, with the hot spring facilities praised for their tidiness, though some areas show signs of aging and require more thorough cleaning.
The staff at Mitake are consistently praised for their exceptional service. Their friendliness, attentiveness, and warm personalities contribute to an inviting and pleasant atmosphere, further enriched by organizational attentiveness and genuine hospitality. Despite some minor shortcomings in cleanliness and decor, the overall consensus is that Mitake offers a welcoming and immersive experience, with many guests expressing a desire to return.
Categories
Cheap
Mitake is a three-star ryokan set on a hill overlooking Hakone. It is perfect for everyone from solo travelers to families on a budget.
Parking
Small
3 Star
Room Types
Japanese-Style Room with Shared BathroomThis air-conditioned room features tatami (woven-straw) floors and Japanese futon bedding. A flat-screen TV, a fridge and a private toilet is included. Bathrooms are shared and Japanese Yukata robes are provided for all guests.
Family RoomThe air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 futons.
Family Room with Shared BathroomFeaturing free toiletries, this family room includes a shared bathroom with a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit has 5 futons.
Family Room with Shared BathroomThe air-conditioned family room provides a flat-screen TV with satellite channels, tatami, a wardrobe, a safe deposit box as well as garden views. The unit offers 5 futons.
About Mitake
Registry or License or Notification Number: 神奈川県指令小保第35-16号
Guest Reviews
8.8
Excellent
Review Summaries
Location
The Mitake ryokan enjoys a tranquil and peaceful setting, offering a serene escape from the typical hustle and bustle of larger hotels. Although its location is somewhat remote and set in the cooler mountain area, it boasts exceptional connectivity. The ryokan is ideally positioned right next to a bus stop, providing easy access to Lake Ashi and the rest of Hakone. Guests frequently highlight the convenience of having a bus stop directly in front of the ryokan, making transportation straightforward despite the necessity of relying on buses for getting around. Arrival by car is also convenient, with parking readily available. While it may not be situated in the heart of Hakone, the strategic location next to the bus routes allows visitors to explore with relative ease, though it's worth noting that the internal bus services end early.
Breakfast
At Mitake, breakfast is not just a meal, but a cultural experience that showcases the rich traditions of Japanese cuisine. Guests are treated to a delightful array of dishes, prepared with care and served either in the dining area or in the comfort of their own rooms. The hotel manager adds a personal touch by patiently explaining each component of the traditional Japanese breakfast, enriching the experience for those unfamiliar with these flavors. For some European guests, the breakfast might be a bit of an adventurous culinary journey, but many appreciate the opportunity to dive into a taste of authentic Japanese culture. The offerings are varied and sumptuous, featuring a notable variety of fish and other delicious Japanese dishes that make dining at Mitake a memorable experience.
Dinner
Nestled in the heart of Japan, Mitake offers an exceptional culinary journey that has captured the hearts of many guests. The dining experience at this accommodation stands out as a highlight, with the dinner stealing the show. Guests rave about the outstanding and plentiful meals that blend traditional Japanese elements with refined flavors. The diverse and rich selection of dishes ensures a delightful tasting experience, often served as a multitude of small portions that invite guests to savor the myriad of tastes and textures.
The Japanese-style dinners, even when served early, have been noted as phenomenal by visitors, positioning them as one of the most memorable experiences during their travels in Japan. Many guests have expressed preference for dinner, highlighting its delightful nature compared to breakfast, although both are praised for their delicious quality.
Service is another standout feature, with the staff described as friendly and attentive, making guests feel welcome and ensuring a smooth experience by providing clear explanations in English. The Kaiseki half-board option is specially mentioned for its elegance and taste.
Overall, dinner at Mitake is characterized by great food quality and a variety of dishes that leave a lasting impression. Despite a few diverse opinions, the consensus points to an extraordinary dining experience that many would recommend.
Rooms
Mitake offers a charming and immersive experience with its traditionally styled rooms, which guests found spacious and comfortable. The decor may seem somewhat dated to some, yet it enhances the authentic Japanese ambiance. The rooms provide everything needed for a comfortable stay, including dining utensils, and many come with an inviting tea area overlooking serene internal gardens, adding to the tranquil atmosphere. The presence of a sitting area and private toilet adds a functional touch to the ample space. Guests appreciated the clean and cozy environment, as well as the opportunity to enjoy meals like dinner and breakfast right in their room, enhancing the homely feel. Many reviewers were particularly delighted by the private onsen facilities that do not require a reservation, allowing guests to enjoy a relaxing bath at their convenience. While some minor cosmetic updates were suggested, the overall consensus is that the rooms, embodying the essence of traditional Japanese ryokan, offer a peaceful retreat enriched with the warmth of great service from the friendly staff.
Beds
At Mitake, guests can embrace a unique experience by sleeping on traditional futons laid out on tatami mats. Many visitors find this setup cozy and the futons comfortable, contributing to an authentic and enjoyable stay. The rooms are noted for their spaciousness and modern comforts, providing a blend of traditional and contemporary appeal. While some find the futons a bit firm, others appreciate the overall comfort they provide, especially with the addition of cozy yutakas and blankets. For those unacquainted with futons, the experience offers a memorable element to the stay, even if it might not suit everyone's sleeping preferences.
Cleanliness
Mitake presents a mixed bag when it comes to cleanliness and overall upkeep. The hot spring facilities stand out as a clean and cozy feature, offering a serene retreat for guests. The system indicating the availability of the private onsens is also appreciated for its organization. Guests receive clean towels daily, and the baths are noted for their cleanliness, maintaining a pleasant atmosphere typical of traditional ryokans.
However, several areas in Mitake fall short of guest expectations. The hotel shows signs of aging, with tired floors and noticeable dust accumulation in various places, including air conditioning units and fans. Some rooms and bathrooms have not been cleaned thoroughly, contributing to a musty ambiance. There's also a recurring issue with unpleasant smells, particularly in the onsens and toilets, which can detract from the overall experience for those sensitive to odors.
Despite its charming traditional ryokan appeal and convenient location near busy streets, Mitake displays some wear and tear. Alongside the cleanliness, updates could enhance the guest experience significantly.
Staff
At Mitake, guests consistently praise the exceptional service provided by its team of dedicated staff. The employees are noted for their friendliness, attentiveness, and kindness, creating an inviting and pleasant atmosphere for visitors. The hotel's staff members are described as courteous and accommodating, with their warm personalities and helpful nature enhancing the overall guest experience. Attention to detail is a highlighted quality, with the hotel manager and his team ensuring every need is met, often going above and beyond to provide a cultural and authentic experience. Guests are impressed by the cleanliness and organization reflected by the staff, contributing to the welcoming environment. Added touches, such as providing kimonos in the room, excellent onsen facilities, and delicious meals, are further complemented by the staff's diligent service. Whether it's the charming presence of the boss and his son or the entire team's combined efforts, Mitake's staff make a significant impact, leaving travelers with kind memories and a desire to return.
