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Summary of reviewsHotel Emilia in Hämeenlinna emerges as a well-received choice among travelers, particularly due to its exceptional location and outstanding guest service. It is centrally situated on a pedestrian street, providing easy access to shopping centers, local attractions and public transportation, all while maintaining a peaceful ambiance.
The breakfast at Hotel Emilia consistently impresses guests with its variety, quality and attention to dietary requirements, making it a highly praised feature. The breakfast area, often described as clean, cozy and atmospheric, adds to the overall delightful experience, allowing guests to start their day on a pleasant note.
Rooms at Hotel Emilia are generally appreciated for their cleanliness and functional design. Bright and fresh interiors with Marimekko textiles and basic amenities such as air conditioning and minibars contribute to a comfortable stay. While some rooms are on the smaller side and might show minor signs of wear, the tranquil atmosphere and clean spaces are well-received overall. Guests can expect cozy accommodations that are suitable for short stays and those opting for superior rooms with balconies can enjoy pleasant views and additional space.
Cleanliness is a strong suit for Hotel Emilia with many guests noting the property's tidy rooms, fresh bathrooms and well-maintained general areas. Although occasional issues arise with specific elements, the hotel maintains a high standard of cleanliness and a pleasant environment for its guests.
The staff at Hotel Emilia stands out for their friendliness, professionalism and competence. Guests frequently highlight the warm and welcoming demeanor of the team, noting their ability to handle requests efficiently and provide personable service. The staff's genuine kindness and accommodating nature significantly enhance the overall guest experience, making stays at the hotel both enjoyable and memorable.
Hotel Emilia also caters well to travelers with pets, offering specialized pet rooms and thoughtful amenities like water bowls, towels and treats, ensuring a comfortable stay for both pets and their owners.
While the hotel provides stable and functional Wi-Fi, experiences can be inconsistent, particularly in specific areas like the breakfast room. Parking facilities present a mixed experience with guests appreciating the availability of free parking but noting challenges with the narrow and cramped underground garage.
Overall, Hotel Emilia delivers a cozy and affordable three-star experience, making it a reliable choice for budget-conscious travelers looking for a clean, comfortable and centrally located stay in Hämeenlinna. Show more
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Categories
Family Friendly Hotel
Hotel Emilia is highly rated by families. Children aged 0-4 stay free of charge. It is located in the heart of Hämeenlinna, near Häme Castle and Aulanko Nature Reserve.
Hotel with Parking
Offers parking in Hämeenlinna and provides a comfortable stay. The parking makes it easier for guests to explore the local area.
Accessible Hotel
The hotel is partially accessible, with a fully accessible entrance available via the adjacent Business Park during daytime hours. It has a lift for unobstructed access to all floors with raised buttons. A wheelchair-accessible toilet facility is available on the Business Park side, and the breakfast area and lobby bar are arranged for wheelchair users.
4-Star Hotel
Located on a bustling shopping street in central Hämeenlinna, this hotel is a short walk from the Hämeenlinna Art Museum and the historic Häme Castle. It offers a sauna, spa, restaurant, bar, and free Wi-Fi. The rooms feature Marimekko décor.
Dog Friendly Hotel
Room Types
Standard Twin RoomIncludes a flat-screen TV, a desk and bathroom with shower.
Superior Twin RoomThis twin room features a flat-screen TV, desk, electric kettles and bathrobes. Some rooms have a balcony.
Pets are not allowed in this room category.
Guest Reviews
8.4
Very Good
Location
Hotel Emilia in Hämeenlinna consistently receives high praise for its exceptional location. Nestled right in the heart of the city, it offers guests the convenience of having everything within walking distance. The central setting on a pedestrian street ensures easy access to shopping centers, local attractions such as Hämeenlinna Castle and the Prison Museum and various restaurants and services. Despite its prime, bustling location, reviewers also appreciate the peacefulness and tranquility of the hotel environment.
Guests highlight the unbeatable proximity to public transportation with the train station being just a 15 to 20-minute walk away. Many visitors find the location perfect for both sightseeing and commuting. The combination of excellent location, friendly staff and good amenities such as breakfast further enhances the overall guest experience, making Hotel Emilia a highly recommended choice for travelers looking to explore Hämeenlinna.
Breakfast
At 'Hotel Emilia,' breakfast consistently receives high praise from guests. The reviews emphasize the breakfast's excellence, versatility and diversity, making it a standout feature of the hotel. Guests frequently mention the wide selection of offerings, including options for varied dietary requirements such as gluten-free and vegan meals. The breakfast is described as abundant, well-presented and delicious.
Visitors are delighted by the peaceful and clean breakfast area with some enjoying their meals on a terrace with a view. The breakfast quality is frequently noted as exceeding expectations with a rich and tasty spread that includes a range of both light and hearty options.
The thoughtful touches, such as warm fresh rolls and beautifully arranged dishes, add to the overall experience. The breakfast room itself is highlighted as cozy and atmospheric, contributing to a pleasant start to the day.
In summary, 'Hotel Emilia' offers an outstanding breakfast experience marked by variety, quality and attention to detail, leaving guests highly satisfied and often pleasantly surprised.
Rooms
Hotel Emilia offers a range of rooms that guests generally find clean and cozy, often highlighting the renovated, bright and fresh interiors. The rooms provide basic facilities and amenities such as air conditioning, minibars and kettles for hot beverages. Despite the rooms being on the smaller side, they are described as functional and suitable for short stays with comfortable beds and pleasant décor featuring Marimekko textiles.
Many visitors appreciate the peaceful atmosphere and the air-conditioned comfort, particularly in the newly refurbished rooms. Balconies in the superior rooms are a notable plus for some guests, offering pleasant views and extra space. The bathrooms, while clean and functional, are mostly reported to be quite small and, in some cases, cramped.
However, not all experiences are entirely positive. There are mentions of rooms being slightly worn or needing further decoration. Some guests encountered issues such as insufficient electrical sockets, drafty windows and occasionally unpleasant smells. Moreover, there were reports of superficial cleaning and minor maintenance issues, like broken lamps or non-functional shower parts.
Despite some inconsistencies, the overall cleanliness and practical design of the rooms are generally well-received. The hotel seems to be a reasonable choice for travelers looking for a tidy, quiet stay with basic comforts in a central location.
Beds
At 'Hotel Emilia,' the bed experience has garnered varied feedback from guests. Many guests have praised the beds for being comfortable with several noting the high quality of the mattresses, bed linens and towels. Frequent mentions of the beds being good, clean and comfortable are prevalent with a few highlighting that they slept well. Guests also appreciated beds that were spacious and offered good indoor air quality in the rooms.
However, not all feedback was positive. Some guests found the beds too soft or worn out, affecting their comfort. There were complaints about bed springs being uncomfortable and some beds being compared to old-time camp beds. For some, the beds were so soft that they felt like a trampoline or provided insufficient support, leading to discomfort. A few guests noted issues with cleanliness, mentioning dirty bedspreads and floors and one commented on the room having a stuffy air quality.
Despite the mixed reviews, the consensus leaned towards a generally positive experience regarding the comfort and cleanliness of the beds with room for improvement noted by some guests who found the beds lacking in support and durability.
Cleanliness
Hotel Emilia's cleanliness receives frequent praise in guest reviews with many highlighting neat and tidy rooms, clean bathrooms and an overall fresh appearance. The hotel appears freshly renovated, offering cozy and comfortable spaces enhanced by natural light. Guests commonly note the well-maintained and odorless environment with clean towels neatly folded and consistently high cleanliness standards.
However, some areas show room for improvement. While many rooms and general areas are well-kept, occasional reviews point to specific issues; some rooms and common areas exhibited signs of wear and certain elements like shower curtains or floor drains were noted as unclean. Despite some criticisms, the majority of feedback emphasizes a pleasant and tidy stay, underscoring the hotel’s dedication to maintaining a clean and inviting atmosphere.
Staff
Hotel Emilia has garnered an impressive reputation for its outstanding guest service, as reflected in numerous reviews highlighting the exceptional quality of its staff. Guests frequently commend the team's friendliness, describing them as consistently cheerful, helpful and welcoming. This warm and inviting atmosphere is a recurring theme with many noting the staff's professionalism and competence.
According to the reviews, every member of the staff, from the reception to the cleaning crew, contributes to a positive experience for the guests. The receptionists, in particular, are praised for their quick and friendly service, ensuring smooth check-ins and check-outs. The staff's ability to offer efficient, yet very personable service resonates well with visitors, enhancing their stay at the hotel.
Guests also appreciate the staff's responsiveness and resourcefulness, often mentioning how well they handle requests and problems with a quick and effective approach. The team’s knowledgeability and skill set ensure that guests feel well cared for, whether they need assistance with their rooms or have specific needs and requests.
What further stands out is the genuine kindness of the staff, which extends beyond mere politeness. The staff goes out of their way to be accommodating, from offering a warm welcome to taking good care of children, thereby making families feel especially valued. This level of care and attention undoubtedly makes Hotel Emilia a preferred choice for many guests.
In sum, the reviews collectively paint a picture of a hotel where excellent customer service is at the forefront. The friendly, competent and professional demeanor of the staff at Hotel Emilia contributes significantly to the overall positive guest experience, making stays at the hotel not just enjoyable, but memorable.
Wi-Fi
Hotel Emilia offers good internet connectivity overall with stable and functional Wi-Fi that many guests found to be top-notch. However, experiences with the Wi-Fi can be inconsistent. While some guests enjoyed good WLAN and praised its effectiveness, others experienced issues such as poor signal coverage, especially in specific areas like the breakfast room. Despite these occasional shortcomings, a significant number of guests had a satisfactory experience with the hotel's Wi-Fi.
Parking
Hotel Emilia's parking facilities receive a mixed reception from guests. On the positive side, several reviewers appreciate the availability of free parking, both onsite and nearby, making it convenient for guests who bring their vehicles. The parking is easy to find and having a warm indoor or basement option is particularly valued during winter.
However, there are noteworthy drawbacks. The underground parking garage, though functional, is consistently described as narrow and cramped—posing a challenge for larger vehicles. Some guests find the parking spots to be overpriced and insufficiently plentiful with no prior reservation system in place, leading to occasional issues finding an available spot. Additionally, the garage layout can be problematic with mentions of encountering other cars in tight spaces and overall confusing parking practices.
The limited number of private parking spaces, a lack of charging stations for electric vehicles and generally expensive options further complicate the experience. While free parking nearby can often resolve the issue, the extra cost and the tight underground spaces remain points needing improvement.
3 Star
Hotel Emilia is a cozy and affordable option that offers good value for its price. Visitors have frequently highlighted the clean and comfortable conditions of the rooms, noting that they matched the quality expected for the price paid. The hotel’s recent renovations have been appreciated, adding to its clean and basic standard. While some guests felt that the hotel could be underwhelming and slightly worn-out, many found it to be reliable and a good choice considering the price-quality ratio. Service received mixed reviews, deemed passable by some but generally seen as worth the money. Overall, Hotel Emilia presents a typical three-star experience that meets expectations for budget-conscious travelers.
Dog Friendly
Hotel Emilia offers a range of excellent dog-friendly facilities and services, making it a top choice for travelers with pets. Pets are warmly welcomed with a reasonable fee of €10 per night. The hotel provides specialized pet rooms, typically described as cozy and located at the end of the corridors, ensuring a peaceful stay for both pets and their owners.
Dogs are exceptionally well taken care of at Hotel Emilia. Upon arrival, pets are greeted with amenities such as a water bowl, a towel, treats and poop bags. These thoughtful touches show the hotel's strong commitment to making pets feel at home. Guests frequently mentioned the hotel's overall pet-friendly vibe, underscoring its status as a dog-friendly destination within the city center.
The positive experiences of past visitors highlight that everything runs smoothly when bringing a pet and many guests strongly recommend Hotel Emilia for those traveling with pets. The hotel goes the extra mile by providing specific areas for pets, contributing to an overall sense of flexibility and attentiveness to their needs.
In sum, Hotel Emilia stands out as a welcoming, well-equipped and thoughtfully designed choice for pet owners seeking a comfortable and accommodating stay in the city.
No, Hotel Emilia doesn't have any pool.
No, a spa isn't available at Hotel Emilia.
Yes, Hotel Emilia welcomes dogs.
Yes, parking facilities are available at Hotel Emilia.