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Summary of reviewsThe Original Sokos Hotel Vaakuna Hämeenlinna is highly regarded for its picturesque location, conveniently situated between the city center and the railway station. Guests appreciate the scenic lake views and well-maintained bike paths, making it an ideal base for exploring Hämeenlinna's attractions, including the historic castle. The tranquil lakeside setting also provides a relaxing atmosphere for guests to enjoy their stay.
Breakfast at the hotel is a standout feature, receiving consistent praise for its variety and quality. Guests enjoy the hearty buffet and appreciate the lovely terrace setting. Dinner also garners positive reviews, with many guests noting the delicious meals and reasonable prices. Although the restaurant is closed on Sundays, overall dining experiences are well-received.
The rooms are generally described as comfortable and clean, with modern decor and some offering balcony views of the lake. While room sizes vary, the beds are typically comfortable, contributing to a good night's sleep. Cleanliness throughout the hotel is commendable, despite occasional lapses, particularly in the bathrooms and corridors.
The staff earns high praise for their friendliness and professionalism, with guests highlighting the team's helpful and welcoming demeanor. The smooth check-in process and thoughtful service enhance the overall experience.
Parking is convenient, though some guests find the additional fee a downside. However, perks such as free bicycle loans add value for exploring the town. The hotel provides a generally comfortable sleeping experience, though improvements could be made for some preferences.
Overall, the Original Sokos Hotel Vaakuna Hämeenlinna is praised for its beautiful location, excellent service, and satisfying dining options, making it a reliable and attractive choice for travelers seeking comfort and convenience in a scenic Finnish setting. Show more
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Family Friendly Hotel
This hotel offers easy and comfortable accommodation for families. It has a children's menu at the restaurant. Extra beds and children's extra rooms can be booked.
Dog Friendly Hotel
This hotel welcomes dogs and other pets, ensuring a comfortable stay for both you and your furry friend. There is a pet fee of 15€ per night, but S-Card holders enjoy complimentary pet stays when booking an eligible rate. The hotel's central location provides easy access to nearby green spaces for walks.
Hotel with Parking
A paid parking area managed by Europark is available. There are also a few free parking spots near the entrance with a special permit and paid EV charging stations.
Accessible Hotel
This hotel offers wheelchair access throughout its grounds. It features a well-equipped accessible room designed for individuals with mobility impairments, an accessible entrance to the inner courtyard, and an accessible toilet in the lobby. There are also designated parking spaces near the entrance for permit holders.
4-Star Hotel
Located a short walk from Hämeenlinna Train Station and the Hämeenlinnan Taidemuseo Art Museum, this hotel offers a convenient base for exploring the city. It has received very good user ratings for its service and facilities. It is situated on the shores of Lake Vanajavesi.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Business Hotel
Room Types
Standard Twin RoomIncludes a TV as well as a desk and iron.
Superior Twin RoomOffering bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as lake views. The unit has 2 beds.
Guest Reviews
8.3
Very Good
Location
Nestled in a picturesque setting, the Original Sokos Hotel Vaakuna Hämeenlinna boasts a superb location that draws praise from its guests. The hotel's prime position near the railway station ensures easy access for those traveling by train, while maintaining a peaceful atmosphere that's appreciated by visitors. Situated conveniently between the city center and the train station, the hotel offers an ideal base for exploring the attractions of Hämeenlinna, including the nearby historic castle.
Guests consistently highlight the beautiful surroundings, particularly the stunning lake views and picturesque landscapes that can be enjoyed from the hotel's vantage points. The close proximity to the lake not only provides a scenic backdrop but also offers access to well-maintained bike paths and walkways, perfect for leisurely strolls or invigorating cycling adventures.
For those eager to explore the city, the hotel's location makes it easy to reach various destinations on foot, including the bustling market square and other central attractions. The ease of access is matched by the hotel's peaceful lakeside setting, where guests can relax and unwind at the bar or restaurant with serene water views. This combination of convenience and tranquility makes Original Sokos Hotel Vaakuna Hämeenlinna a standout choice for visitors seeking both comfort and connectivity in a picturesque Finnish setting.
Breakfast
The breakfast experience at Original Sokos Hotel Vaakuna Hämeenlinna consistently receives high praise from guests. Widely described as good, delicious, and excellent, the breakfast offers a varied and abundant selection, catering to diverse tastes and dietary needs. Guests appreciate the hearty and extensive buffet, noting the availability of everything needed for a fulfilling meal. Many highlight particular enjoyment of the coffee, sausages, and delectable pie with vanilla sauce. The cozy restaurant setting enhances the dining experience, and the lovely terrace presents charming views for an enjoyable start to the day. Despite a few mentions of basic or slightly lacking options, the breakfast generally impresses with its array and quality, accompanied by good customer service. Overall, the morning meal at this hotel stands out as a delightful and satisfying feature of the stay.
Dinner
Dining at the Original Sokos Hotel Vaakuna Hämeenlinna generally leaves a favorable impression on its guests. Patrons frequently commend the restaurant for offering delicious meals and highlight the excellent quality of both breakfast and dinner. The option to dine outdoors is appreciated by guests who enjoy the ambiance. Many find the food to be filling and reasonably priced, with in-room dining also receiving praise for its quality. While there are occasional remarks about subpar experiences and the restaurant's closure from time to time, these are overshadowed by the overall positive feedback regarding the restaurant's menu. However, some reviews suggest that while the food meets expectations, it may not stand out compared to more specialized dining options. The restaurant is noted for being closed on Sundays, which potential diners may need to plan around. Overall, the dining experience is considered good, with a solid service and price-quality balance that meets guests' needs.
Rooms
The rooms at Original Sokos Hotel Vaakuna Hämeenlinna have received a mixed bag of reviews, with a solid number of positive remarks highlighting their appeal. Guests frequently comment on the comfort and tidiness of the rooms, emphasizing their cleanliness and quiet atmosphere. Many rooms offer a pleasing view of the lake, adding to the tranquil setting of this cozy hotel by the water. The decor in the recently renovated rooms is noted for being modern and stylish, with some featuring a balcony for guests to enjoy. While room sizes vary, they are mostly described as adequately sized for two people, although some find them compact and occasionally lacking space or furniture like extra chairs. Beds are consistently mentioned as comfortable, ensuring a good night's sleep.
However, some guests have faced issues with room temperature and the absence of adjustable cooling, making the stay a bit uncomfortable during warmer days. A few rooms have shown signs of wear and age, with reports of broken furniture and outdated decor. Despite these concerns, the overall experience suggests a clean and functional environment with decent amenities, perfect for those seeking a peaceful retreat with stunning views in Hämeenlinna.
Beds
At Original Sokos Hotel Vaakuna Hämeenlinna, guests have shared mixed reviews about the beds, highlighting both positive and less favorable aspects. Many guests appreciated the comfort and softness of the beds, describing them as comfortable to sleep in and ensuring a deep sleep. Some even praised the single beds as great and noted that the beds were just the right level of softness, being lovely to sleep in.
However, not all feedback was glowing. Some guests found the beds to be too soft and their elevation too high, particularly for elderly visitors. Additionally, there were remarks about the pillows being uncomfortably big and thick, and a few mentioned issues with missing nightstands, which compromised convenience.
Overall, while the hotel seems to provide a generally comfortable sleeping experience, there are some areas that could benefit from adjustments to fully satisfy all guests.
Cleanliness
Original Sokos Hotel Vaakuna Hämeenlinna largely impresses with its cleanliness and modern ambiance. Guests consistently note the hotel and its rooms as very clean, with neat and tidy furnishings and a peaceful atmosphere contributing to a comfortable stay. Many mention the rooms as being in excellent condition, possibly recently renovated, which adds a fresh feel. The common areas of the hotel maintain a good level of cleanliness, cementing its reputation as a well-maintained mid-range option.
While the overall cleanliness is mostly praised, there are occasional lapses, particularly in the bathrooms, where issues like mold and dripping water in the shower cabinet have been noted. Some guests also found the corridors to be worn and less tidy, particularly on the third floor, with dirty carpets and broken tiles. Despite these few shortcomings, the general feedback is positive, underlining the hotel's commitment to keeping its spaces clean and welcoming.
Staff
The staff at Original Sokos Hotel Vaakuna Hämeenlinna consistently receives high praise for their friendliness and professionalism. Guests highlight the enthusiastic and service-oriented nature of the team, noting that they are not only helpful but also incredibly welcoming throughout their stay. Check-ins are smooth, with receptionists often going above and beyond to ensure guest satisfaction. The hotel personnel exhibit a positive demeanor in all interactions, whether it's at the front desk or in the restaurant. Pet owners appreciate thoughtful gestures towards their furry companions, adding a nice touch to their experience. While there are minor areas for improvement concerning local knowledge and handling busy times, the overall hospitality and outstanding service by the staff leave a lasting positive impression on visitors.
Parking
The parking situation at the Original Sokos Hotel Vaakuna Hämeenlinna presents a mix of convenience and cost considerations. Guests appreciate the availability of parking spaces, even if the area is noted to be somewhat congested. The 24-hour parking fee is mentioned as reasonably priced by some, whereas others feel that the additional charge, often ranging from 11 to 14 euros per night, is on the higher side. While the cost of parking is seen as a downside, the hotel compensates guests with perks such as lending free bicycles, making it easy to explore the town. Overall, the hotel's parking is convenient but could benefit from being more inclusive in the room price to enhance guest satisfaction.
4 Star
Situated in a picturesque area close to the city center, Original Sokos Hotel Vaakuna Hämeenlinna is an attractive option for those seeking a comfortable stay. Guests frequently remark on the hotel’s beautiful location and the convenience it offers for exploring the surroundings. The rooms, while basic, are consistently recognized for their cleanliness, contributing to an overall decent hotel experience.
Service at the hotel is praised for its flexibility and efficiency, with staff noted for good customer service. Dining is also a highlight, with guests enjoying good food during their stay. The hotel's amenities receive positive feedback, making it a solid choice for a weekend getaway in Hämeenlinna. Overall, the hotel strikes a balance between comfort and practicality, appealing to travelers wanting a reliable and enjoyable accommodation option.
No, Original Sokos Hotel Vaakuna Hämeenlinna doesn't have any pool.
No, a spa isn't available at Original Sokos Hotel Vaakuna Hämeenlinna.
Yes, Original Sokos Hotel Vaakuna Hämeenlinna welcomes dogs.
Yes, parking facilities are available at Original Sokos Hotel Vaakuna Hämeenlinna.
No, Original Sokos Hotel Vaakuna Hämeenlinna doesn't have a gym.