The Bay Horse
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Summary of reviewsThe Bay Horse in Hamilton has garnered positive feedback for its strategic location, proving convenient for both leisure and business travelers. Guests appreciate its proximity to amenities like supermarkets and the Hamilton West train station, along with the ease of access to nearby attractions and the M74. Despite some traffic noise from its position along a busy dual carriageway, the location is valued for its centrality and practicality, especially with off-street, video-monitored parking available.
Room accommodations are generally well-received, noted for being clean, spacious, and comfortable, offering good value for money. Guests highlight the large size of the rooms and beds, which contribute to a cozy environment. While some issues with noise and minor maintenance are noted, the overall comfort and cleanliness prevail.
Breakfast experiences vary, with some guests noting the lack of direct breakfast facilities. However, a satisfying breakfast is reportedly available, and the Indian cuisine at Spice Restaurant receives high praise, enhanced by a discount for hotel guests.
Cleanliness is a strong point for The Bay Horse, with many reviews praising the tidy and modern decor of the rooms. While some maintenance issues are mentioned, the cleanliness and comfort generally create a pleasant stay.
Staff interactions are met with mixed reviews. Pub staff are often highlighted as friendly and helpful, contributing to a lively atmosphere. However, some guests report negative experiences with restaurant staff and suggest potential improvement in consistency of hospitality.
Free Wi-Fi is available but could benefit from clearer access instructions, as some guests have encountered difficulties connecting. Parking logistics present initial challenges but ultimately offer ample and appreciated space once navigated.
Overall, The Bay Horse is a practical and well-located option, providing a comfortable stay with friendly service, good amenities, and commendable cleanliness, despite some areas that could benefit from improvement.
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Room accommodations are generally well-received, noted for being clean, spacious, and comfortable, offering good value for money. Guests highlight the large size of the rooms and beds, which contribute to a cozy environment. While some issues with noise and minor maintenance are noted, the overall comfort and cleanliness prevail.
Breakfast experiences vary, with some guests noting the lack of direct breakfast facilities. However, a satisfying breakfast is reportedly available, and the Indian cuisine at Spice Restaurant receives high praise, enhanced by a discount for hotel guests.
Cleanliness is a strong point for The Bay Horse, with many reviews praising the tidy and modern decor of the rooms. While some maintenance issues are mentioned, the cleanliness and comfort generally create a pleasant stay.
Staff interactions are met with mixed reviews. Pub staff are often highlighted as friendly and helpful, contributing to a lively atmosphere. However, some guests report negative experiences with restaurant staff and suggest potential improvement in consistency of hospitality.
Free Wi-Fi is available but could benefit from clearer access instructions, as some guests have encountered difficulties connecting. Parking logistics present initial challenges but ultimately offer ample and appreciated space once navigated.
Overall, The Bay Horse is a practical and well-located option, providing a comfortable stay with friendly service, good amenities, and commendable cleanliness, despite some areas that could benefit from improvement.
Dog Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
Guest Reviews
Nestled amidst the hustle and bustle of Hamilton, The Bay Horse offers a strategic and convenient location for both leisure and business travelers. Guests have noted its proximity to key amenities such as supermarkets, a gas station, and the Hamilton West train station, making it a practical choice for those who value accessibility. The hotel is ideally positioned for race enthusiasts, with Hamilton Racecourse within walking distance, further enhancing its appeal for a night out at the races.
Despite its setting along a busy dual carriageway, which brings along the inevitable traffic noise, the location still receives commendation for its centrality and ease of access. This positioning provides an excellent base for reaching the M74 and offers straightforward routes to nearby attractions and friends.
The Bay Horse also ensures peace of mind with off-street, video-monitored parking available across Bothwell Road, although guests should exercise caution when crossing the road. While check-in details involve crossing the busy highway to get to the main accommodation, the process seems balanced by the benefit of having a vibrant pub environment right at the doorstep. With clean and comfortable rooms complemented by friendly staff, this hotel-on-a-main-road setup emerges as a good value for those eyeing a practical and well-located stay.
The Bay Horse offers a mixed experience when it comes to breakfast options. There seems to be a lack of breakfast facilities directly available at the property, as several guests noted the absence of an offered breakfast service. However, potential guests should be aware that breakfast might indeed be available, as one review suggests that a good breakfast is served at a reasonable price, providing a hearty start to the working day with a variety of choices. Additionally, guests can enjoy food from Spice Restaurant, located across the road, which is under the same ownership. Though the breakfast situation may be unclear, the Indian meal at Spice Restaurant comes highly recommended, offering exquisite flavors and a memorable dining experience with a bonus 10% discount for those staying in the rooms above the Bay Horse. Guests looking for a memorable culinary experience can certainly find it here, even if breakfast might require some exploration and inquiry.
The Bay Horse offers a range of rooms that generally receive positive feedback from guests for being clean, spacious, and comfortable, complemented by an accommodating bathroom setup. Many visitors highlight the cleanliness of the rooms, noting them to be spotless and well-proportioned. The spaciousness of the rooms is repeatedly praised, with several guests appreciating the large size of both the rooms and the beds, contributing to an overall cozy and warm environment. The accommodations are considered good value for money, equipped with essential amenities like large TVs and showers. Despite these positives, some guests mention issues such as noise from the pub downstairs, which can disrupt sleep, and a few maintenance concerns, like non-functional side lights and the absence of mirrors. However, the generally positive impressions of room comfort, cleanliness, and size prevail, making the Bay Horse a practical choice for those looking for a budget-friendly stay with essential comforts, albeit potentially lively surroundings.
At The Bay Horse, guests have generally found the beds to be a comfortable refuge at the end of a day of exploration. Many visitors have praised the beds for their comfort, citing clean rooms and spacious sleeping arrangements that ensure a restful slumber. The bedding, including linen and towels, has been noted to be soft and clean, further enhancing the overall sleep experience.
Moreover, guests have frequently described the beds as comfy and comfortable, even if not of the highest quality. A favorable impression has been left by the quality mattresses that contribute to a pleasant night’s rest.
However, a few reviews expressed concerns regarding the conditions of some beds, mentioning issues with broken frames and mismatched arrangements, such as two singles in place of a double. There have been occasional reports of discomfort due to pillows being overly firm.
Despite these few drawbacks, many travelers have enjoyed their stays, finding the accommodations satisfactory due to the overall comfort offered by the beds at The Bay Horse.
Nestled in a quaint location, The Bay Horse garners mixed reviews concerning its cleanliness, with a spectrum of opinions from guests. The establishment receives praise for its overall cleanliness and presents itself as a tidy and comfortable place for travelers. Many guests highlight the rooms as spotlessly clean and mention the modern decor, noting that the accommodations are very clean and seem recently updated. The bathrooms are noted for being clean and inviting, adding to the comfort of the stay. Visitors also commend the value, appreciating the cleanliness of the rooms and the convenience they offer, especially for short stays.
Despite the glowing remarks, there are some concerns about maintenance. Some guests report issues with stained sheets and unwashed bed linens, while others mention dirt on the walls and grainy bedding. Occasional remarks about cleaning supplies left in hallways and neglected room servicing over several days indicate room for improvement. Nonetheless, many guests find the rooms clean and easy to find, highlighting a positive overall experience in terms of cleanliness, and presenting The Bay Horse as a reasonable option for travelers seeking a tidy stay.
Visitors to The Bay Horse frequently express appreciation for the pub staff, highlighting their exceptional helpfulness and insightfulness. Guests are often met with accommodating, friendly personnel who contribute positively to the lively atmosphere, particularly during entertaining events such as karaoke. Amid descriptions of lovely interactions, some reviewers take note of the welcoming nature of the staff who are supportive and willing to assist with any requirements, demonstrating kindness that extends to allowing pets in rooms.
However, opinions are mixed when it comes to the restaurant staff and the overall customer service. While some have encountered understanding staff, others report experiences with rude, ignorant, or unwelcoming individuals. These contrasting reviews reveal areas where improvement in hospitality and customer engagement might be beneficial, ensuring that every guest enjoys a consistently warm and friendly experience throughout their stay at The Bay Horse.
At The Bay Horse, guests have noted mixed experiences with the Wi-Fi service. Many appreciated the availability of free Wi-Fi, though some mentioned issues with accessing it due to incorrect passwords or lack of instructions. It seems the hotel could improve on providing clearer information regarding Wi-Fi access to enhance the guest experience. Despite the challenges faced by some travelers, the presence of free Wi-Fi is generally acknowledged as a positive feature for those who manage to connect.
Parking at The Bay Horse presents some challenges for guests, as noted in various reviews. The hotel's parking arrangement requires guests to use a private lot located behind an Indian restaurant across a busy road, which some reviewers found inconvenient, particularly for accessing luggage. The necessity to check in and coordinate parking at the restaurant can be cumbersome, given that it involves multiple crossings of a busy dual carriageway. Nonetheless, there is ample parking available, with some guests expressing appreciation for the parking space, albeit across the street. Despite these logistical hurdles, guests did find that there were sufficient parking options provided once they navigated the initially unclear instructions.
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Location
Despite its setting along a busy dual carriageway, which brings along the inevitable traffic noise, the location still receives commendation for its centrality and ease of access. This positioning provides an excellent base for reaching the M74 and offers straightforward routes to nearby attractions and friends.
The Bay Horse also ensures peace of mind with off-street, video-monitored parking available across Bothwell Road, although guests should exercise caution when crossing the road. While check-in details involve crossing the busy highway to get to the main accommodation, the process seems balanced by the benefit of having a vibrant pub environment right at the doorstep. With clean and comfortable rooms complemented by friendly staff, this hotel-on-a-main-road setup emerges as a good value for those eyeing a practical and well-located stay.
Breakfast
Rooms
Beds
Moreover, guests have frequently described the beds as comfy and comfortable, even if not of the highest quality. A favorable impression has been left by the quality mattresses that contribute to a pleasant night’s rest.
However, a few reviews expressed concerns regarding the conditions of some beds, mentioning issues with broken frames and mismatched arrangements, such as two singles in place of a double. There have been occasional reports of discomfort due to pillows being overly firm.
Despite these few drawbacks, many travelers have enjoyed their stays, finding the accommodations satisfactory due to the overall comfort offered by the beds at The Bay Horse.
Cleanliness
Despite the glowing remarks, there are some concerns about maintenance. Some guests report issues with stained sheets and unwashed bed linens, while others mention dirt on the walls and grainy bedding. Occasional remarks about cleaning supplies left in hallways and neglected room servicing over several days indicate room for improvement. Nonetheless, many guests find the rooms clean and easy to find, highlighting a positive overall experience in terms of cleanliness, and presenting The Bay Horse as a reasonable option for travelers seeking a tidy stay.
Staff
However, opinions are mixed when it comes to the restaurant staff and the overall customer service. While some have encountered understanding staff, others report experiences with rude, ignorant, or unwelcoming individuals. These contrasting reviews reveal areas where improvement in hospitality and customer engagement might be beneficial, ensuring that every guest enjoys a consistently warm and friendly experience throughout their stay at The Bay Horse.
Wi-Fi
Parking
No, The Bay Horse doesn't have any pool.
No, a spa isn't available at The Bay Horse.
Yes, The Bay Horse welcomes dogs.
Yes, parking facilities are available at The Bay Horse.
No, The Bay Horse doesn't have a gym.
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