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Summary of reviewsHotel Stadt Hamm enjoys a prime location in the heart of Hamm, making it an ideal base for exploring the city. Situated close to the city center, main marketplace and key shopping streets, guests find the convenience of having the old town and train station within walking distance invaluable. The central yet peaceful ambiance allows for both relaxation and easy access to Hamm's entertainment and nightlife, although weekends can be a bit noisy due to nearby bustling areas.
The hotel's breakfast consistently receives positive feedback with guests praising its variety, quality and excellent value for money. The breakfast buffet is noted for being rich and varied and the friendly, helpful staff further enhance the experience. Though some mentioned issues with the freshness of certain items, the overall satisfaction remains high.
Rooms at Hotel Stadt Hamm are acknowledged for their size and cleanliness, offering good value despite their dated appearance. Guests appreciate the spacious, cozy accommodations, though there are widespread issues with maintenance and outdated facilities. The decor is reminiscent of the 1970s and complaints about malfunctioning heaters, old furnishings and strong smoke odors are common. Despite these drawbacks, the rooms' cleanliness and ample space are frequently highlighted as positives.
Cleanliness throughout the hotel is a concern for many guests. While some note clean linens and towels, overall issues with dirt, dust and persistent odors of old smoke and mustiness are prevalent. Bathrooms, in particular, suffer from reports of mold and general lack of thorough cleaning. Guests suggest a more effective cleaning strategy is needed to improve these conditions.
The staff at Hotel Stadt Hamm stands out for their friendliness and professionalism. Numerous guests commend the courteous and kind demeanor of the team, often highlighting specific instances where staff went above and beyond to ensure a pleasant stay. This warm hospitality significantly enhances the overall guest experience.
Free WiFi is available, but many guests report that it often lacks stability, particularly in rooms on higher floors. Television services are also limited, which adds to the connectivity frustration.
Parking presents a mixed experience. While free parking and cheap public parking options are available, the limited private parking spaces lead to difficulties, especially since they are not well-marked and often fully occupied. Guests frequently need to resort to paid public parking.
The beds receive mixed reviews with many guests finding them clean and relatively comfortable. However, there are notable complaints about worn-out, hard or squeaky beds. Some mattresses are described as inclined or malodorous, indicating a need for replacements to ensure consistent comfort.
While Hotel Stadt Hamm offers fair pricing for budget-conscious travelers, many feel the hotel's outdated decor and lack of modern amenities fall short of a three-star rating. Guests often describe the need for significant renovations to meet modern standards. Despite some areas that require improvement, the hotel's central location, friendly staff and clean, spacious rooms make it a viable option for those seeking a budget-friendly stay in Hamm. Show more
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Categories
Dog Friendly Hotel
Hotel Stadt Hamm allows pets and offers contactless check-in/out.
Hotel with Parking
Hotel Stadt Hamm offers complimentary car parking for guests in a spacious on-site car park. Public parking spaces are free from 9:00 p.m. to 7:00 a.m. and free on Sundays.
Family Friendly Hotel
Cheap Hotel
Room Types
Single RoomFeatures a seating area, flat-screen TV and private bathroom. This room also has a box-spring bed.
Double RoomFeatures a seating area, flat-screen TV and private bathroom. This room also has a box-spring bed.
Children until 5 years old can stay at their parents bed.
Guest Reviews
5.5
Rated
Location
Hotel Stadt Hamm is highly praised for its prime location in the heart of Hamm. Guests frequently highlight its central position, noting the hotel's proximity to the city center and pedestrian zone, which makes it an ideal spot for exploring the surrounding area. The hotel's positioning on the main marketplace and close to key shopping streets and restaurants is particularly convenient for visitors. Despite its central location, the hotel manages to maintain a quiet ambiance, providing a peaceful retreat after a day of sightseeing or business.
Many reviewers appreciate how everything is within walking distance, including the old town and the train station. The easy access to Hamm's entertainment and nightlife scene is mentioned by a few guests, although they also note that it can get a bit noisy on weekends due to the bustling party mile nearby.
Overall, the combination of a central location, friendly staff and spacious rooms makes Hotel Stadt Hamm a favorable choice for those looking to stay in the midst of Hamm's vibrant city life.
Breakfast
Guests at Hotel Stadt Hamm have generally positive feedback regarding the breakfast offerings. Many guests praised the breakfast as good, plentiful and offering great value for the price paid with some describing it as superb and diverse. The breakfast buffet stood out for being rich and varied with sufficient options to satisfy most guests, even those arriving later in the morning. The breakfast staff also received compliments for being friendly and helpful.
While many found the breakfast to be a highlight with terms like super, rich and very good frequently mentioned, some reviews noted limitations. Criticisms included comments about the breakfast being simple, average or just okay with a few noting specific issues such as stale bread rolls or lukewarm coffee.
Overall, most guests were satisfied with the breakfast experience at Hotel Stadt Hamm, appreciating the combination of variety, quality and affordability. The consistently positive remarks on the friendly service further enhanced the overall breakfast experience at the hotel.
Rooms
Hotel Stadt Hamm offers rooms that are notably large and spacious, consistently noted for their cleanliness. Guests have appreciated the cozy, sizable accommodations, which represent good value despite their dated appearance. The hotel benefits from a central location, providing convenience for exploring the city center.
However, the hotel struggles with various maintenance issues. Many guests reported that the rooms and furnishings are quite old with some even describing the décor as reminiscent of the 1970s. Common complaints included malfunctioning heaters, cracked tiles, outdated bathrooms, leaky windows and carpets in poor condition. Additionally, there were multiple mentions of a strong smoke odor in the hallways and rooms.
While some rooms boasted ample space, the general state of the facilities indicates an urgent need for refurbishment. Specific troubles included non-functional electrical outlets, broken closets and the lack of proper bathroom amenities. Despite these drawbacks, the rooms' cleanliness and size were frequently highlighted as positive aspects.
Overall, while the rooms at Hotel Stadt Hamm provide a budget-friendly option with plenty of space, they may fall short for those seeking modern, well-maintained accommodations.
Beds
Hotel Stadt Hamm's beds have garnered mixed feedback from guests. Many appreciated the cleanliness of the beds and found them to be relatively comfortable with some noting big and cozy beds as a positive aspect of their stay. Fresh, clean and soft mattresses were also highlighted as positives, making the beds suitable for short stays. However, several reviews pointed out significant issues, including worn-out and squeaky beds, hard mattresses and beds that were almost falling apart. Some guests mentioned that the mattresses were inclined or absorbed unpleasant smells, while others found the pillows inadequate. Beds being firm or unusually soft and issues with bedspreads and duvets, were also mentioned. While there were instances where guests were pleased with the bed’s comfort, the overall consensus suggested that many beds were old and in need of replacement or repair for a consistently satisfactory experience.
Cleanliness
Hotel Stadt Hamm, based on guest reviews, presents a concerning picture regarding its overall cleanliness. While some guests noted clean bed linens and towels, the majority highlighted significant issues. Many rooms were described as dusty, dirty and suffering from a persistent smell of old smoke and mustiness. The carpets, both in the rooms and stairwells, were often mentioned as stained and worn-out, contributing to an overall neglected appearance.
Bathrooms received particularly harsh criticism with reports of mold, hair left in sinks and showers and a general lack of thorough cleaning. Some guests encountered unwelcoming conditions such as dirty toilets, dusty corners and filth, including spider webs and remnants from previous occupants.
Certain sections of the hotel, like windows and curtains, appeared to have been overlooked during cleaning routines, leading to layers of dust and grime. The hotel's common areas, especially the entrance, were also flagged for needing more consistent and attentive cleaning.
Although daily housekeeping is provided, it seems insufficient to maintain an acceptable level of cleanliness. Guests repeatedly called for a more thorough and effective cleaning strategy to address these widespread issues. Overall, while the hotel does provide essential clean bedding and towels, substantial improvements in cleanliness are necessary to meet guest expectations.
Staff
Hotel Stadt Hamm is celebrated for its exceptional hospitality, as numerous guest reviews consistently highlight the staff's friendliness and professionalism. Visitors commend the courteous and kind demeanor of the team with many noting specific instances of the staff going above and beyond, such as offering extra coffee at breakfast or happily accommodating late check-in requests. The helpful and attentive nature of the staff is a common theme with mentions of them being ready to assist with any needs, from locking up e-bikes to paying close attention to detail during check-in. Reception services are well-regarded with professional and polite staff consistently making guests feel welcome. Whether it’s the friendly bartender, accommodating breakfast lady or the competent desk service, the warmth and helpfulness of the staff at Hotel Stadt Hamm leave a lasting positive impression on its guests.
Wi-Fi
At Hotel Stadt Hamm, guests have access to free WiFi. However, many have reported that the WiFi is not stable and often does not work in the rooms, particularly on higher floors like the 2nd floor. Despite some guests mentioning functional WiFi, the overall sentiment points to connectivity issues. Additionally, the television service in the rooms is limited with reports of only one or two channels being available and the channel sorting being somewhat disorganized.
Parking
Parking at Hotel Stadt Hamm has received mixed feedback from guests. While some highlight the presence of free parking and cheap public parking options nearby, others point out significant limitations and issues. There are only three private parking spaces available at the hotel, leading to difficulties in finding a spot, especially since these are not well-marked and often fully occupied. Hotel guests often end up using paid public parking, which, while available, comes with an extra cost. Motorcyclists also face the inconvenience of not having immediate parking access. Overall, while some find the parking adequate and conveniently located, others find it challenging and not as advertised.
3 Star
Hotel Stadt Hamm offers a fair price for travelers with low standards, but it falls short in several other areas. The accommodations are significantly outdated with worn-out decor and old furniture that, while not broken, adds to a generally run-down atmosphere. Towels are frayed and in need of replacement. The hotel lacks modern amenities and falls short of the expected criteria for a 3-star rating, which many guests found to be a serious misjudgment. While some travelers may find it acceptable for a brief, no-frills stay, the general consensus is that the premises are in urgent need of renovation and do not represent good value for a three-star designation.
No, Hotel Stadt Hamm doesn't have any pool.
No, a spa isn't available at Hotel Stadt Hamm.
Yes, Hotel Stadt Hamm welcomes dogs.
Yes, parking facilities are available at Hotel Stadt Hamm.