Holiday Inn Express & Suites Hammond by IHG

Hammond 41.57186500, -87.45800300 , 2918 Carlson Drive (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites Hammond by IHG receives extensive praise from guests, particularly highlighting its ideal location, exceptional service, and comfortable accommodations. The hotel's strategic positioning, just off a major freeway, offers easy access to Chicago and nearby attractions, making it an ideal stopover for travelers. Guests appreciate the serenity of the locale, despite its convenience to bustling highways, with dining, shopping, and entertainment options just a short walk away.

The breakfast experience at the hotel is often described as exceptional, with a diverse and delicious buffet that caters to different preferences. Special mentions go to the cinnamon rolls and the personalized service provided by staff, which enhance the dining experience. Guests consistently appreciate the clean, spacious, and modern rooms, often praising the comfortable beds and thoughtful amenities such as full-size fridges and microwaves. The views of the river from some rooms add an extra touch of tranquility.

Cleanliness is a top attribute frequently noted by visitors, with immaculate rooms and common areas contributing to a fresh and inviting atmosphere. The friendly and professional staff are another highlight, often recognized by name for their outstanding service, which adds significant value to guests' stays.

While experiences with the pool are mixed, it is generally regarded as a nice amenity when available. However, some guests noted closures or colder temperatures, indicating variability in accessibility. Despite this, the hotel overall is highly recommended for its comfortable accommodations and superb service, with many guests eager to return for future visits.
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Categories
3-Star Hotel
This hotel offers comfortable rooms, a complimentary breakfast buffet, and an indoor pool. It is a reliable option for travelers seeking convenience and value.

Hotel near Golf Courses

Hotel for Honeymoon

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Standard King Room The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

Standard Room with Two Queen Beds The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.

King Suite with Sofa Bed The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This double room offers heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Room The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 2 beds.

Queen Suite with Two Queen Beds and Sofa Bed The suite offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This suite features heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub The spacious double room features air conditioning, a seating area, as well as a private bathroom boasting a bath and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit has 2 beds.

King Room - Mobility Access/Hearing Accessible The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room - Hearing Accessible The spacious double room offers air conditioning, a seating area, as well as a private bathroom featuring a bath and a shower. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.

King Room with Roll-In Shower - Disability Access The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

Queen Suite with Two Queen Beds - Communications Accessible The unit has 2 beds.

King Suite - Disability Access This suite features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Standard King Room with Mobility Accessible Roll-In Shower This double room features air conditioning, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
Nestled in a prime location, the Holiday Inn Express & Suites Hammond by IHG stands out for its remarkable accessibility and convenience for travelers. Guests frequently praise the hotel for being easy to find, strategically situated right off the freeway, and providing smooth connectivity to major highways. The property's proximity to the interstate makes it an ideal stopover for those traveling to or from Chicago. Additionally, the hotel is nestled in a nice, quiet area, offering a peaceful retreat despite its connectivity to bustling roads.

Visitors appreciate the abundance of dining options within walking distance, with plentiful restaurants and shopping areas nearby. The presence of a brewery, a gas station, and even a CVS adds to the convenience factor for any essentials or leisurely indulgences. The casino, located less than five miles away, presents an exciting option for entertainment. Moreover, the nearby walking trail offers a refreshing break for those looking to explore the outdoors.

Overall, the location is consistently highlighted as perfect and spot-on for guests' needs, whether it's for business or leisure. The clean and well-maintained surroundings further enhance the hotel's appeal, making it a highly recommended choice for an enjoyable stay. Guests leave feeling satisfied with the convenience, safety, and hospitality provided by the hotel and its staff, eager to return for future visits.

Breakfast
The breakfast experience at the Holiday Inn Express & Suites Hammond by IHG stands out as a highlight for many guests. The hotel offers an excellent and varied breakfast buffet that guests have described as more than satisfying, with many noting the hot buffet as particularly phenomenal. With a variety of choices available, including scrambled eggs, omelets, sausage patties, ham slices, and an on-the-spot pancake maker, the selection caters well to different preferences. The breakfast is complemented by attentive service; one notable mention is a staff member who went above and beyond by preparing turkey patties for a guest who didn't eat pork. This level of service ensures the meal is not only delicious but also personalized. The cinnamon rolls receive special praise, often highlighted as excellent, and the breakfast offerings are consistently described as tasty and delicious. For guests starting their day with a satisfying meal, the breakfast is often seen as both a convenient and delightful part of their stay, adding to the overall positive experience at the hotel.

Rooms
Holiday Inn Express & Suites Hammond by IHG receives high praise from guests for its rooms, which are consistently described as clean, spacious, and comfortable. The hotel boasts updated and sizable rooms and bathrooms, with each guest enjoying the ample space provided. The decor throughout the rooms is fresh and modern, adding to the overall pleasant atmosphere. Many visitors find the beds particularly comfortable and appreciate the small touches that enhance their stay, such as extra bench and flat surfaces. The views of the river from the rooms are an added bonus, contributing to a serene setting. Guests also highlight the hotel's staff as friendly and accommodating, with check-in experiences being smooth and welcoming. Breakfast is noted as excellent, further enhancing the guest experience. With its first-class accommodations at a reasonable price, the hotel leaves a lasting impression on travelers, making it a highly recommended choice for those passing through Hammond.

Beds
Guests at the Holiday Inn Express & Suites Hammond by IHG consistently praise the hotel for its superb sleeping arrangements. They highlight the beds as being extremely comfortable, with many guests expressing satisfaction with the quality of the mattresses and pillows. The majority of reviewers found the beds to be super or even extremely comfortable, contributing to restful nights and overall comfort. A few guests noted that the hotel caters well to those who prefer firmer beds, further adding to the positive comments about the sleep experience. While the extra sofa bed drew some criticism, the main beds were often described as wonderful and some of the best guests have ever slept in. The comfort of the accommodations is further enhanced by thoughtfully designed rooms equipped with full-size fridges and microwaves, as well as spacious and well-appointed bathrooms.

Cleanliness
Holiday Inn Express & Suites Hammond by IHG consistently receives high praise for its exceptional cleanliness. Many guests remarked that the hotel was spotless, emphasizing that both the rooms and common areas were meticulously maintained. The atmosphere within the hotel is described as very clean and comfortable, offering a sense of freshness that permeates throughout the property. Guests frequently noted the hotel as being modern and newly renovated, highlighting both cleanliness and a contemporary design that adds to the overall appeal. The staff also contribute to this positive experience with their friendly disposition and attentiveness.

Convenience is another appreciated aspect, with the hotel being in a strategic location near the highway, making it easily accessible. The combination of cleanliness, comfort, and helpful staff create an inviting environment that many guests would gladly return to. Despite a few isolated instances of cleanliness concerns, the vast majority of reviews reflect a highly positive experience, with several guests comparing it favorably to other stays, ultimately recommending it as a comfortable and clean accommodation choice.

Staff
The staff at Holiday Inn Express & Suites Hammond by IHG generally receive high praise for their exceptional service. Many guests describe the front desk team as delightful, welcoming, and incredibly helpful, with specific mentions of individuals like Julian and Selena highlighting the standout customer service offered. The staff are frequently noted for their friendliness, professionalism, and attentiveness, contributing to an overall pleasant stay. Breakfast service also receives positive feedback, with employees showing genuine enthusiasm and kindness. A few negative experiences with unfriendly staff members are noted, but these appear to be exceptions in contrast to the predominantly positive interactions. Overall, the hotel staff adds significant value to guests' experience, making the hotel a recommended choice for travelers seeking attentive and courteous service.

Pool
The pool at the Holiday Inn Express & Suites Hammond by IHG appears to be a mixed experience for guests. While some visitors found the pool to be a pleasant and enjoyable feature of their stay, highlighting its warmth and the comfort of the saltwater, others encountered issues with the pool being closed during their visit or noted its cold temperature when available. Despite these setbacks, there are reports of a nice indoor pool area and positive family experiences, indicating that when accessible, it can be a good amenity for guests, including children. The prospect of a warm, inviting pool enhances the appeal of returning to the hotel for many guests, though the pool's availability does seem to vary. Overall, the pool seems to hold potential as a standout feature when managed effectively.


Yes, Holiday Inn Express & Suites Hammond by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Hammond by IHG.

No, Holiday Inn Express & Suites Hammond by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Express & Suites Hammond by IHG.

Yes, Holiday Inn Express & Suites Hammond by IHG has a gym.

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