Family
This hotel provides a family-friendly environment on Easter Island.
What percentage of your guests are families?Under 50%
Please suggest which room type a family with one child should choose and where the child will sleep:Large Triple room, with king size bed and 1 single bed, air conditioning, refrigerate, and tea and coffee making facilities with private bathrooms.
Please suggest which room type a family with two children should choose and where the children will sleep:A large family room with queen size bed and 3 single beds, cable television , air conditioning, refrigerate and tea and coffee making facilities with private bathroom.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost:A large double room , king size bed , a coat provide free, cable television , air conditioning , refrigerate and tea and coffee facilities with private bathroom .
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost:A large triple room , a coat provide free with air conditioning, refrigerate and tea and coffee facilities with a private bathroom.
Is there a kids' club?No
Do you offer babysitting/child services?No
Is there anything that you would like to highlight, add or clarify?We are locate in town , very close walk to restaurant, playground for kids, beach pea and restaurant.we also have off street parking.
Health & Safety
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?Yes
All guest has to provide positive proof of vaccination
Do you perform temperature checks upon guests' arrivals?Yes, to all guests
Do you ensure contactless check-in/check-out?Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically?No
Can guests access their room entrance directly from outside the hotel without entering the lobby?Yes, all rooms
CleaningAre the rooms left vacant for a minimum period of time after a guest checks out?Yes
Is there an option for no in-room housekeeping during a guest's stay?No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals?Yes
Does the cleaning crew wear appropriate personal protective equipment?Yes
Do you sanitize the common areas?Yes, daily
Are guests' luggage and belongings disinfected upon arrival?No
Do you sanitize guests' keys/cards?No
Do you provide thorough cleaning of the rooms?Yes
Are all employees trained and monitored to follow a cleaning protocol?Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus?Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces?No
Do you disinfect high touch areas in guest rooms including light switches and door handles?Yes
LimitationsAre elevator rides limited?There are no elevators
Is furniture in public areas arranged to allow more space for distancing?Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned?No
Does the hotel operate at a limited capacity?No
Does the hotel accept domestic bookings only?No
Do you allow people who don't stay or work at the hotel to enter its premises?No
Do you allow people who don't stay at the hotel to enter the rooms?No
Have you altered check-in / check-out hours to allow more time between departures and arrivals?Yes, New hours: Check-in: 16:00 - Check-out: 10:00
AccessoriesDo you provide medical kits (masks, gloves and sanitizer) to the staff?Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests?No
Do you provide disinfecting wipes in each room?No
Are there hand sanitizing stations throughout the hotel?Yes
Is there a sanitizing sprayer for shoes outside each room?No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)?Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented?No
Are rugs removed from guest rooms?No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens?No
Are air purification and sanitization devices installed?No
Are linens, towels and laundry washed in accordance with the official guidelines?Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility?No
Food & Beverage ServiceDo you offer pre-made boxed meals to guests?No
Do you offer single-serve options instead of buffets for breakfast?Yes
Do you offer contactless delivery for in-room dining?No
Has there been a person appointed to supervise the correct implementation of the measures?Yes
Do you check temperature for all onsite staff on a scheduled basis?Yes
Do your staff practice social distancing guidelines?Yes
Are there dedicated isolation zones on property?No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)?Yes
Details: Taking to the local hospital where they will need health insurance
Is there a doctor available either on-site or on-call?Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)?No
Has the hotel closed during the pandemic?Yes
Reopening Date: Unknown
