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Summary of reviewsAmira Hotel Hanoi is highly regarded for its prime location in the heart of Hanoi's Old Quarter, offering guests easy access to major attractions such as Hoan Kiem Lake, the Temple of Literature and the bustling Dong Xuan Market. The hotel's central position allows visitors to immerse themselves in the city's vibrant culture while providing a peaceful retreat amid the hustle and bustle, making it an excellent choice for both leisure and sightseeing.
The breakfast at the hotel generally receives positive feedback with guests praising the variety and delicious options available, particularly the egg station, fresh fruit and pho. While some found the breakfast to be somewhat basic or limited, especially for vegetarians, the overall sentiment is that it provides a pleasant start to the day with a diverse and rich menu.
The rooms at Amira Hotel Hanoi are often described as modern, clean and well-equipped, contributing to a comfortable and luxurious stay. Guests appreciate features like rainfall showerheads, standing bathtubs and high-quality body care products. While some rooms are noted to be small or lacking windows, the majority of reviews highlight the beautiful décor, spaciousness and comfortable beds. Rooms with balconies that offer city views are particularly recommended.
Cleanliness is a standout feature of the hotel with guests frequently mentioning the spotless condition of the rooms and communal areas. The modern and fragrant environment, coupled with the attention to detail in maintaining a neat and fresh ambiance, adds to the appeal of the accommodation.
The staff at Amira Hotel Hanoi consistently receive high praise for their exceptional friendliness, professionalism and willingness to assist with any request. Their warm and accommodating nature, along with helpful advice and tips, greatly enhances the overall guest experience. Housekeeping and other staff members are also commended for their attentiveness and efficiency.
The complimentary WiFi service at the hotel is generally satisfactory, though some guests have reported occasional inconsistencies and performance issues. Overall, the internet speed meets basic browsing and communication needs.
Families find Amira Hotel Hanoi to be a welcoming and friendly option, often noting the warm atmosphere and genuine care provided by the managing family. Many guests plan to return, underscoring its popularity among those traveling with children.
Finally, the beds at the hotel receive a lot of praise for their comfort and quality with many guests describing them as comfy and spacious, contributing to an exceptional sleeping experience. While a few found the beds too hard or small, the majority of reviews highlight the high-quality linens and memory foam mattresses.
Overall, Amira Hotel Hanoi's prime location, excellent cleanliness, comfortable rooms, friendly staff and family-friendly environment make it a highly recommended choice for travelers visiting Hanoi. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Small Hotel
Hotel with Tennis Courts
4-Star Hotel
Room Types
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.
Superior Double RoomThis double room features a soundproofing, air conditioning and electric kettle. There is no window in this room.
Junior Suite with BalconyThe air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. Boasting a terrace with city views, this suite also offers soundproof walls and a flat-screen TV. The unit has 1 bed.
Deluxe Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV. The unit has 2 beds.
Guest Reviews
Location
Amira Hotel Hanoi occupies an enviable position in the heart of Hanoi's Old Quarter, making it an ideal base for travelers wanting to explore the city's vibrant culture and history. With its central location, guests find themselves just a short stroll away from major attractions like Hoan Kiem Lake, the Temple of Literature and the bustling Dong Xuan Market. The hotel's proximity to the night market and Beer Street offers multiple options for dining and entertainment. Visitors appreciate the convenience of being in the midst of the city’s lively atmosphere with an abundance of cafes, local restaurants and historic sites all within walking distance. Despite being centrally located, the hotel manages to provide a tranquil retreat amidst the hustle and bustle of the old town. This combination of prime location and access to essential amenities makes Amira Hotel Hanoi a top choice for both leisure and sightseeing.
Breakfast
At the Amira Hotel in Hanoi, breakfast receives a mix of feedback but generally leans towards positive remarks. Guests frequently commend the breakfast buffet for its variety and delicious options with a notable appreciation for the egg station, fresh fruit and especially the pho and noodle dishes. An array of continental and Asian foods is available, catering to diverse tastes and providing a sustaining start to the day.
The breakfast menu is often described as diverse and rich with plenty of choices each morning and many guests express their enjoyment of the meal, mentioning that it was delicious. There is specific praise for the freshly prepared pho soup and various egg dishes, which are popular among the guests. Some reviews highlight the consistent quality and completeness of the spread, which includes different choices every day.
However, not all reviews are glowing; some guests found the breakfast to be basic or average, suggesting that it could be more varied or improved. A few pointed out limited options, especially for vegetarians and mentioned that the breakfast room could benefit from more space and windows. Despite these occasional critiques, the overarching sentiment is that the breakfast at Amira Hotel is a pleasant part of the stay with many guests finding it a great way to start their day in Hanoi.
Rooms
Amira Hotel Hanoi boasts modern, clean and well-equipped rooms that consistently receive high praise for their cleanliness and aesthetics. The rooms are often described as beautiful, comfortable and luxurious with some being particularly spacious and equipped with modern furnishings such as rainfall showerheads, standing bathtubs and high-quality body care products. Guests appreciated the comfortable beds, premium beddings and adjustable lighting systems which contributed to a cozy and welcoming atmosphere. Some rooms come with balconies offering nice city views, enhancing the overall experience.
However, not all rooms offer the same level of comfort. Several rooms are noted to be quite small with some lacking windows and feeling cramped. Complaints about thin walls and occasional dampness affecting the room’s air quality were mentioned. There were also instances where the rooms did not match their online representations, leading to some guest dissatisfaction.
Overall, the hotel's positive aspects, such as the new, clean and beautifully decorated rooms, often outweigh the negatives. Rooms with balconies are highly recommended for a more spacious and pleasant stay. Despite some minor issues, the majority of guests left content with the modern amenities and the inviting design of their accommodations.
Beds
When it comes to the beds at Amira Hotel Hanoi, guests seem to find them mostly outstanding. Many reviews highlight the comfort and spaciousness of the beds, frequently using terms like comfy, comfortable and very comfortable bed. The memory foam mattress and quality body care add to the exceptional sleeping experience. The linens are also noted to be of high quality, contributing to an all-around cozy environment. Several guests mentioned the beds as the most comfortable they’ve ever slept in and the pillows received praise as well. While the majority praised the bed comfort, a few found them too hard or too small. Overall, Amira Hotel Hanoi's beds rank highly among guests for their comfort and quality.
Cleanliness
Amira Hotel Hanoi has garnered substantial praise for its impeccable cleanliness. Guests consistently highlight the modern and spotless condition of the rooms, often describing them as well-equipped, fragrant and beautifully designed. The facilities reflect the same high standards with both rooms and communal areas, such as the spacious lobby and decorated reception, maintaining a pristine state. Visitors frequently commend the clean, neat and airy space of their accommodations, including suites which are noted for their spaciousness.
The hotel's recent renovations have not gone unnoticed; the establishment's modern, attractive ambiance complements its cleanliness. Reviewers appreciate the well-maintained rooms, quality sheets and towels and the fresh, pleasant scents throughout the hotel. The attention to detail in maintaining a clean environment extends to the bathroom facilities, though a few reviews suggested minor improvements could be made there.
Overall, the Amira Hotel Hanoi stands out for its rigorous upkeep, making it a highly recommended accommodation for those who prioritize cleanliness during their stay.
Staff
The staff at Amira Hotel Hanoi have earned high praise from guests for their exceptional friendliness, support and professionalism. Visitors repeatedly highlight the warm and accommodating nature of the hotel team, noting their enthusiasm and readiness to assist with any request. The reception and front desk personnel are particularly commended for their welcoming demeanors and ability to provide helpful advice and tips, enhancing the overall guest experience. Housekeeping and other staff members receive similar accolades for their attentiveness and efficiency. From arranging rooms promptly to offering insights on local attractions, the staff consistently go above and beyond to ensure guests feel comfortable and well cared for. Despite a few mentions of less engaging moments, the overwhelming consensus is that the staff are incredibly friendly, polite and supportive, making stays at the Amira Hotel Hanoi memorable and pleasant.
Wi-Fi
The Amira Hotel Hanoi provides complimentary WiFi that has received satisfactory feedback for its general stability and relatively fast speeds. While most connections work well and the service is often described as good, there have been occasional reports of inconsistency and periodic falloff in performance. In several instances, guests have noted that the WiFi is not always reliable with phrases like not good at all and not that great surfacing in some reviews. However, regular maintenance efforts seem to support better internet speed overall and many guests found the speed in their rooms acceptable for most needs. Despite some lagging issues, the hotel’s WiFi service generally meets basic browsing and communication requirements for visitors.
Family
Amira Hotel Hanoi stands out as a popular choice for those traveling with children, evidenced by the numerous guests who plan to return. This family-managed hotel exudes a warm and friendly atmosphere, making it an inviting option for families. The dedication of the hospitable staff contributes greatly to the overall positive experience. The consensus among visitors highlights the hotel's welcoming environment and the genuine care provided by the managing family.
No, Amira Hotel Hanoi doesn't have any pool.
Yes, a spa is available at Amira Hotel Hanoi.
No, Amira Hotel Hanoi doesn't allow dogs.
No, parking facilities aren't available at Amira Hotel Hanoi.