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Summary of reviewsDream Central Hotel, situated in Hanoi's lively Old Quarter, stands out for its strategic location, exceptional staff, and overall comfort and cleanliness. Guests frequently praise the hotel's prime position, which is both central and peaceful, allowing easy access to key attractions like Hoan Kiem Lake and Dong Xuan Market while providing a tranquil haven for relaxation. It's a fantastic launch point for exploring the city's dining and shopping streets, enhancing visitors' cultural immersion.
The hotel's breakfast selections receive widespread commendation for quality and variety. Guests appreciate the freshly cooked, made-to-order dishes that reflect both Western and Vietnamese influences, complimenting the breakfast's role in elevating the guest experience alongside the convenient timings that accommodate varied schedules.
Rooms at Dream Central Hotel offer a clean, comfortable, and generally spacious environment with welcoming beds that mostly assure restful sleep, even amid the lively surroundings. Despite occasional criticisms of the mattresses and some minor wear and tear, most visitors find the accommodations cozy, particularly those with nice city views and balconies. The routine provision of fresh towels and the meticulous cleaning contribute to guests feeling at ease and appreciated.
The hotel staff are a highlight, frequently described as friendly, attentive, and proficient in English, with many guests pointing out specific individuals like Ms. Spring for her exceptional service. Their dedication to going above and beyond in meeting guest needs significantly enhances the hotel's reputation.
Dream Central Hotel provides reliable WiFi that supports basic internet activities, complemented by the consistently praised cleanliness and orderliness throughout the establishment. Although noted for some limitations in room decor, the modern styling and the hotel's exceptional service contribute to making it feel like a value-driven choice, often compared to a much higher-rated accommodation.
Overall, Dream Central Hotel delivers a comfortable, welcoming stay for travelers seeking budget-friendly yet quality accommodations centrally located in Hanoi. Its blend of strategic location, proficient staff, clean and cozy rooms, and satisfying breakfast offerings position it as a top choice for visitors to the city, often exceeding expectations typical of its three-star rating. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
3-Star Hotel
Room Types
Superior Double RoomThis room features a tea/coffee maker, cable flat-screen TV and soundproofing. En suite bathroom comes with a shower, hairdryer and free toiletries.
Deluxe Double or Twin RoomThis double room features an air conditioning and cable flat-screen TV. Attached bathroom comes with a shower, free toiletries and slippers.
Family Suite with BalconyThis room has air conditioning, sofa and tea/coffee maker. A personal safe and flat-screen TV also provided. Attached bathroom is fitted with a shower, free toiletries and slippers.
Junior Suite with BalconyThis spacious suite features a sofa, air conditioning and fireplace. An electric kettle, a cable flat-screen TV and tea/coffee maker are included for your convenience. En suite bathroom is equipped with bath or shower, a hairdryer and free toiletries.
Guest Reviews
8.4
Very Good
Location
Located in the heart of Hanoi's vibrant Old Quarter, Dream Central Hotel offers an exceptional base for exploring the city's historical and cultural highlights. Guests consistently praise its prime location, with the bustling streets and key attractions such as Hoan Kiem Lake, Beer Street, and the Dong Xuan Market just a short walk away. Despite its central position amid the lively energy of the Old Quarter, the hotel is nestled on a quieter street, providing a peaceful retreat after a day of exploration.
The hotel's strategic placement ensures easy access to a myriad of dining options and shopping streets, making it convenient for travelers to immerse themselves in the local culture. Guests also appreciate the hotel's proximity to significant landmarks like the Ba Dinh Mausoleum and the Temple of Literature. Visitors frequently highlight the convenience of having all major sights and services within walking distance, enhancing their overall experience of Hanoi.
Moreover, the hotel staff stand out for their friendliness and helpfulness, adding a welcoming touch to the excellent location. With its spacious and clean rooms, Dream Central Hotel not only offers a superb spot for tourists to base themselves but also ensures a comfortable stay in the midst of Hanoi’s vibrant old town.
Breakfast
Dream Central Hotel's breakfast offerings receive high praise for their quality, variety, and service. Guests appreciate the freshly cooked, made-to-order options that are available, highlighting the flavorful and delicious dishes that cater to both Western and Vietnamese palates. The breakfast menu includes a diverse selection, ranging from traditional eggs and bread to delightful Vietnamese coffee, ensuring that there is something to suit most tastes. Visitors have mentioned the buffet bar as a great option with ample choices and abundant portions, making it a satisfying start to the day.
While the ambiance of the breakfast area can feel limited for some, with occasional long wait times, guests generally commend the helpful staff and the convenient location of the hotel. Despite a few varied opinions about the size and repetitiveness of the offerings during extended stays, the overall sentiment skews positively. The inclusion of a tasty and hot breakfast is often considered a significant perk, elevating the guest experience at this centrally located hotel. Additionally, guests are appreciative of the breakfast being served from 6:30 to 10:00 am, allowing flexibility to suit different schedules.
Rooms
Dream Central Hotel offers a mix of experiences when it comes to the rooms, where guests can expect a range of styles and sizes. Despite some imperfections, such as older mattresses and minor wear and tear in furnishings, many guests appreciate the clean and comfortable atmosphere of the rooms. The beds are frequently highlighted for their comfort, allowing for restful nights without disturbance from city noise despite its bustling location in Hanoi's old quarter. Rooms are generally spacious compared to the national average, and guests find them well-furnished and cozy. Some rooms, notably the deluxe ones, offer nice views and a quiet escape from street noise, making them a favored choice for those seeking a more scenic and tranquil experience.
While some rooms are noted for being smaller or lacking windows, others have balconies and good-sized beds that enhance the stay. The room design and cleanliness often meet expectations, providing a comfortable setting with all necessary amenities. Though the photographs might be slightly misleading regarding the room decor, many guests are still pleased with the modern and stylish presentation upon arrival. The excellent service from the staff adds to a positive lodging experience, further complemented by the hotel’s central location with easy access to shops and dining. For the best experience, opting for rooms with balconies and taking advantage of helpful staff recommendations might be worthwhile.
Beds
Dream Central Hotel offers a mixed experience when it comes to the comfort of its beds and rooms. Many guests highlight the comfort of the beds, praising the spaciousness and coziness, particularly noting that the double beds are generally comfortable and contribute to a good night's sleep. Some reviews mention the bedding and linens as being comfortable, adding to the overall positive sleep experience.
However, a number of reviews do touch on some less favorable aspects. Some guests have found the mattresses to be excessively hard, with one mentioning the bed felt narrow compared to expectations. Despite these issues, the hotel is often mentioned as quiet at night, particularly advantageous for those on business trips seeking restful nights.
Overall, for those prioritizing a comfortable and quiet place within a competitive price range, Dream Central Hotel, despite its mixed reviews, remains a viable option for visitors to Hanoi.
Cleanliness
Dream Central Hotel in Hanoi boasts a central location and consistently receives positive remarks for its cleanliness and comfort. Many guests compliment the establishment for maintaining clean, comfortable rooms and professional presentation. The hotel's staff are noted for being friendly, polite, and attentive, contributing to a welcoming atmosphere.
Guests appreciate the hotel's modern, well-maintained amenities, with several commenting on the spotless bathrooms and overall cleanliness throughout the hotel premises. The facility offers fresh towels daily and keeps rooms neat and well-organized, adding to the convenience of its guests. Despite a handful of concerns regarding specific areas needing more thorough cleaning, such as mold issues and stained towels, the general consensus highlights an establishment that takes pride in its cleanliness and guest comfort.
The hotel further impresses with reliable WiFi and a responsive team that enhances the stay with gestures like storing luggage for free. Overall, Dream Central Hotel stands out for its tidy environment, comfortable rooms, and excellent customer service, making it a solid choice for travelers seeking a clean and central accommodation in Hanoi.
Staff
Dream Central Hotel is highly praised for its exceptional staff, garnering numerous accolades from guests who have experienced their outstanding service. Visitors frequently describe the hotel team as incredibly friendly, helpful, and attentive. The staff's willingness to accommodate guests' needs, sometimes going above and beyond, is a recurring highlight. Several mentions of their ability to communicate proficiently in English further enhance the comfort and convenience for international travelers. Guests appreciate the warmth and professionalism exuded by the employees, noting their eagerness to assist and proactive approach in facilitating a memorable stay. Key figures among the staff, such as Ms. Spring, are often singled out for their exceptional service, embodying the hospitable spirit of the hotel. The staff's commitment to making guests feel welcome and cared for significantly contributes to the hotel's reputation as a top choice for travelers seeking genuine hospitality and excellent service.
Wi-Fi
Dream Central Hotel generally offers a reliable WiFi experience that meets the needs of most guests. While not perfect, the internet service is sufficient for sharing photos and other basic browsing tasks. Guests have highlighted the strong connection both in their rooms and in the lobby, with the WiFi working well overall. Though there were minor issues, like some guests being unable to access YouTube and occasional weak signals, the positive experiences seem to outweigh these shortcomings. Visitors can expect a WiFi service that's dependable for most activities during their stay.
3 Star
Dream Central Hotel in Hanoi offers a budget-friendly and comfortable stay, making it an ideal choice for those exploring the city. The hotel provides clean rooms and a good breakfast, catering well to budget travelers who value comfort. While it's not aligned with French 3-star standards, the hotel is an excellent value for money and a great base for exploring Hanoi. Despite its three-star rating, guests have noted that the service feels closer to a higher-rated experience, with some even comparing it to a luxury 5-star or even 6-star service. The hotel is highly recommended for its clean and comfortable accommodations that make it feel like a great bargain stay.
No, Dream Central Hotel & Spa - Hanoi Old Quarter doesn't have any pool.
No, a spa isn't available at Dream Central Hotel & Spa - Hanoi Old Quarter.
No, Dream Central Hotel & Spa - Hanoi Old Quarter doesn't allow dogs.
No, parking facilities aren't available at Dream Central Hotel & Spa - Hanoi Old Quarter.
No, Dream Central Hotel & Spa - Hanoi Old Quarter doesn't have a gym.