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Summary of reviewsPrince II Hotel, nestled in the heart of Hanoi's vibrant Old Quarter, presents an ideal location for exploring the city's rich cultural offerings while providing a tranquil retreat from the hustle and bustle. Guests particularly appreciate the hotel's proximity to shopping areas, historic sites, bars, and top-notch eateries, making it a superb base for leisure and adventure alike. Despite its central location, the hotel successfully maintains a peaceful atmosphere that enhances the overall stay.
Accommodations at Prince II Hotel are frequently commended for their spaciousness, cleanliness, and comfort, with luxurious bedding ensuring restful nights. While some areas could benefit from updates, such as bathroom maintenance, guests are consistently impressed by the friendly and attentive staff, who play a significant role in elevating the experience with their impeccable service and helpful recommendations. Multilingual staff members excel in offering insightful tours, organizing activities, and catering to guest needs efficiently, contributing to a welcoming and hospitable environment.
The hotel's strategic location not only offers accessibility to numerous dining options but also caters well to business travelers with its practical amenities and services. Although breakfast on-site might not match expectations consistently, the surrounding area provides plenty of alternatives. The WiFi connectivity in common areas is reliable, although some inconsistencies exist within guest rooms. The beautifully comfortable beds frequently earn praise, complementing the quiet location and efficient air conditioning for a seamless sleep experience.
Ultimately, Prince II Hotel stands out for its exceptional value for money and warm hospitality, making it a recommended choice for anyone seeking comfort and authenticity in the heart of Hanoi. Show more
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Categories
Cheap Hotel
Situated in Hanoi, this hotel provides affordable accommodation. It focuses on offering essential amenities and a comfortable stay for budget-conscious guests.
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Small Hotel
Room Types
Family Room with City View (3 Adults + 1 Child)Fitted with windows offering panoramic views of the city, spacious room features dark wood furnishings and flat-screen satellite TVs. Amenities include a hairdryer, minibar and fridge. The private bathroom has a bathtub with shower facilities.
Deluxe Twin Room with City ViewFitted with windows offering panoramic views of the city, room features dark wood furnishings and flat-screen satellite TVs. Amenities include a hairdryer, minibar and fridge. The private bathroom has a bathtub with shower facilities.
Superior double room with sky windowFitted with windows offering panoramic views of the city, room features dark wood furnishings and flat-screen satellite TVs. Amenities include a hairdryer, minibar and fridge. The private bathroom has a bathtub with shower facilities.
Deluxe Double Room with City ViewFitted with windows offering panoramic views of the city, room features dark wood furnishings and flat-screen satellite TVs. Amenities include a hairdryer, minibar and fridge. The private bathroom has a bathtub with shower facilities.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of Hanoi's Old Quarter, Prince II Hotel offers guests an impeccable location that is central yet tranquil. Ideal for exploring the vibrant old town, the hotel is merely steps away from all the activity, yet tucked away to ensure a peaceful retreat after a day of sightseeing. Visitors find it exceptionally convenient for discovering Hanoi's historic districts and enjoy being in close proximity to shopping areas, tourist attractions, bars, and renowned eateries.
The lively neighborhood of the 36 corporations district provides a rich cultural experience, while the proximity to the weekend night market and Hoan Kiem Lake makes it a perfect base for exploring the city. Guests appreciate the seamless blend of accessibility and tranquility, noting that finding a quiet spot amid the city's buzz is priceless. This strategic location is complemented by clean and comfortable accommodations, friendly staff, and practical amenities, providing good value for money and enhancing the overall experience. Whether visiting for leisure or adventure, the ideally situated Prince II Hotel is a superb choice for experiencing the vibrant essence of Hanoi.
Breakfast
Nestled in the heart of the bustling old district, Prince II Hotel presents an ideal location for travelers wishing to soak in the vibrant atmosphere. Though the hotel does not typically provide breakfast, guests can find plenty of dining options in the lively surrounding area. When breakfast is available on site, opinions vary. Some guests find the offerings to be basic or uninteresting, and the portions somewhat small for the price. Others appreciate the affordability and even describe the breakfast as good or very good. For those looking to indulge in breakfast outside, the nearby coffee shops and eateries make for a convenient and enjoyable alternative. While the breakfast experience at the hotel might not be consistently up to expectations, the central location ensures that guests have various choices to start their day.
Rooms
Prince II Hotel in Hanoi offers a comfortable and charming stay in the city's lively old center. Guests frequently highlight the spaciousness and cleanliness of the rooms, which are equipped with good amenities and very comfortable beds. The bedding, often described as luxurious and cozy, contributes greatly to a restful experience. Many rooms are quiet, offering a peaceful retreat despite the hotel's central location.
The accommodation consistently impresses with its overall cleanliness and the attentive, friendly staff, who add to the hotel's warmth and hospitality. While some rooms show signs of wear, including slightly outdated bathrooms and the occasional mismatch between photos and reality, these aspects do not overshadow the hotel's positive features. The lack of an elevator might pose a challenge for some, but the excellent value for money, convenient location, and charming atmosphere make this a favorable choice for travelers seeking both comfort and authenticity in Hanoi.
Beds
Nestled in a quiet area, Prince II Hotel stands out for its consistently praised comfortable beds, making it an appealing choice for travelers seeking restful nights. Many guests highlight the exceptional bedding and delight in the soft pillows that accompany them. The large bed sizes cater to those desiring ample space, and the mattress toppers enhance comfort for a luxurious sleep experience. While a few find the firmness of some beds to be slightly challenging, the overall consensus emphasizes satisfaction with the quality of rest. Additionally, the hotel's air conditioning, along with its convenient and peaceful location, complements the plush sleeping arrangements, assuring guests of a restful stay. The cleanliness of the rooms adds to the positive experience, with new and high-quality sheets contributing to the feeling of comfort and well-being. Overall, the positive sentiments about the beds make the Prince II Hotel a recommended stop for travelers prioritizing comfort.
Cleanliness
When it comes to cleanliness, Prince II Hotel has received a mix of reviews from its guests. On a positive note, many visitors have found the rooms to be clean, comfortable, and well-maintained. The hotel is appreciated for its cleanliness and a generally friendly atmosphere, with staff noted for their welcoming and helpful demeanor. The location in the lively historic district adds to its appeal, making it a convenient choice for travelers wanting to explore the city.
However, there are a few areas where the hotel could improve. Some guests have pointed out that the bathrooms are in need of renovation and more thorough cleaning. Issues like low water pressure, mold, and unpleasant odors have been mentioned, along with dust and dirt in certain areas. The frequency of room cleaning has been described as inconsistent, with some visitors not receiving clean towels regularly during their stay.
Overall, while Prince II Hotel maintains a good standard of cleanliness according to numerous guests, attention to certain details in bathroom maintenance and cleaning schedules could elevate the experience further. Despite these challenges, the hotel's strategic location and friendly service continue to attract travelers looking for comfort in the heart of the city.
Staff
Nestled in the bustling heart of Hanoi's Old Quarter, Prince II Hotel offers a stay marked by exceptional service from its staff. Guests consistently commend the team for being not only friendly and warm but also incredibly attentive and helpful. The reception desk, in particular, receives high praise for the impressive hospitality and professional knowledge they bring to guest interactions.
Many reviews highlight specific staff members, such as Ngau, who stands out for her kindness, language skills, and dedication to making guests' stays memorable. The staff's ability to cater to guests' needs promptly, provide insightful recommendations, and organize local activities such as tours around Hanoi or cruises on Halong Bay, significantly enhances the guest experience.
Fluent in both French and English, the multilingual staff are a welcoming presence, readily engaging with guests and offering assistance in a variety of languages. Their courteous nature and readiness to facilitate travel arrangements, including airport transfers, reflect their commitment to ensuring a seamless stay for all visitors.
Overall, these dedicated team members contribute immensely to a comfortable and enjoyable atmosphere at the hotel, leaving a lasting impression of genuine hospitality that resonates with numerous travelers.
Wi-Fi
The WiFi experience at Prince II Hotel presents a mixed bag for guests. While the connectivity is stable and performs well in common areas like the reception, there are some inconsistencies with the signal in guest rooms. Some guests enjoy strong, good internet, ensuring they stay connected with ease, while others report weak or intermittent signals, often having more success accessing WiFi on the staircase rather than in rooms. Although there are occasional issues with availability and performance, many guests appreciate the reliable connection in public areas, coupled with other amenities like good air conditioning, which contribute to a comfortable stay.
Business
Prince II Hotel stands out as an excellent choice for business travelers, offering a range of highly praised services and amenities at a reasonable price. The hotel's helpful and friendly staff receive consistent accolades for their dedication to assisting guests with various needs. They effectively manage additional services such as organizing transfers, excursions, and even laundry, ensuring a convenient and hassle-free stay. Guests particularly appreciated the seamless arrangement of trips to Halong Bay and Sapa, along with the ease of communication through WhatsApp. Though the hotel does not provide breakfast or meals, contrary to what is advertised online, the exceptional service and value make it a popular option for those visiting the area for business purposes.
No, Prince II Hotel doesn't have any pool.
No, a spa isn't available at Prince II Hotel.
No, Prince II Hotel doesn't allow dogs.
Yes, parking facilities are available at Prince II Hotel.