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Summary of reviewsThe Queen Light Hotel in Hanoi receives overwhelmingly positive reviews, highlighting its strategic location, excellent accommodations, cleanliness, friendly staff, and comfortable beds. Situated in the heart of the old quarter, the hotel is an ideal base for exploring Hanoi’s historic landmarks and vibrant culinary scene. Guests enjoy easy access to major attractions, local eateries, and everyday amenities, making it a perfect blend of convenience and excitement.
The rooms at Queen Light Hotel are noted for their comfort and modern decor, with options that include spacious balconies offering pleasant views. While some rooms lack windows, resulting in a bit of stuffiness, the overall ambiance remains inviting. Guests frequently commend the hotel's high cleanliness standards, emphasizing well-maintained and odor-free spaces due to recent renovations. Strong water flow in the showers enhances the bathroom experience, although minor issues in cleaning consistency are noted.
The staff at Queen Light Hotel is celebrated for their exceptional service, with many guests attributing their memorable stays to the friendly and helpful team. Individuals such as Camellia and Hoa earn special mentions for their warmth and local insights. The accommodating nature and proficiency in English of the staff add to the hotel's welcoming atmosphere.
Comfortable beds are a standout feature, with many guests praising their softness and support, contributing to restful nights. A few found the beds too firm, but this does not overshadow the common sentiment of satisfaction with bedding quality.
Overall, Queen Light Hotel offers affordable accommodations that excel in location, service, and comfort, making it a preferred choice for travelers seeking to explore the charm of Hanoi in a warm and supportive environment. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Cheap Hotel
Small Hotel
3-Star Hotel
Room Types
Deluxe Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
King Suite with BalconyFeaturing a private entrance, this air-conditioned suite consists of 2 living rooms, 1 separate bedroom and 1 bathroom with a shower and a bidet. Boasting a terrace with garden views, this suite also provides soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Family Suite with BalconyThe spacious family room offers air conditioning, a private entrance, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Superior Family RoomFeaturing free toiletries, this family room includes a private bathroom with a shower, a bidet and a hairdryer. This family room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 2 beds.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe. The unit has 1 bed.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Nestled in the heart of Hanoi, the Queen Light Hotel boasts a prime location that serves as an ideal base for exploring the vibrant city. Situated in the old quarter, the hotel offers convenient access to the historic and cultural landmarks that define this bustling capital. Guests can effortlessly embark on walking tours to major attractions such as Train Street, St. Joseph's Cathedral, and Hoan Kiem Lake, which lie within close proximity.
The hotel's central positioning places it amidst a lively network of cafes, restaurants, and traditional food stalls, allowing visitors to immerse themselves in the local culinary scene. Despite being located on a busy street, the area remains a strategic and family-friendly locale, offering the perfect balance of urban excitement and accessibility.
Patrons praise the welcoming and helpful staff, who enhance the experience with their warm hospitality. Moreover, the hotel's surroundings are not only beneficial for sightseeing but also offer easy access to everyday amenities, including a supermarket conveniently located on the corner. Whether seeking relaxation or adventure, the Queen Light Hotel’s location ensures that guests can explore Hanoi’s charm with ease and comfort.
Rooms
Queen Light Hotel presents a range of comfortable and well-equipped rooms that cater to different preferences. Many guests appreciate the spaciousness of certain rooms, especially those with balconies and terraces, offering pleasant views and an enjoyable atmosphere. The hotel maintains a high standard of cleanliness, consistently receiving positive remarks for its tidy and odor-free spaces. Comfort is a recurring theme, with many guests highlighting the cozy and supportive beds, which provide a restful night's sleep.
Though some rooms lack windows and may feel a bit stuffy, the overall ambiance is cozy and inviting. Notably, the rooms are praised for their modern and attractive decor, along with essential amenities that meet standard expectations. The hotel's convenient location in the old quarter adds to its appeal, making it easier for guests to explore the city.
Guests frequently commend the helpful and courteous staff who contribute significantly to a memorable stay. While some rooms show signs of wear, such as needing repainting or having minor issues like holes in the ceiling, these do not detract significantly from the overall positive guest experience. Room upgrades, particularly to those with balconies, enhance satisfaction, providing guests with delightful spaces to relax. Overall, Queen Light Hotel offers reasonably priced accommodations that combine comfort, location, and service, making it a commendable choice for travelers.
Beds
At Queen Light Hotel, guests frequently highlight the comfort of the beds as a standout feature. Many describe the beds as very comfortable or extremely comfortable, with some even noting the rarity of such softness and plushness in Vietnam. Excellent bedding and super comfy beds are common praises from those who appreciated restful nights. The king beds receive particular mention for their comfort, contributing to an overall sense of relaxation. However, there are occasional mentions of beds being too hard for some, which affected their sleep quality. Despite this, the majority of guests found the beds to be clean and a source of comfort, complemented by good service from the staff. Though there are a few concerns about bed maintenance, the general consensus leans towards a positive sleep experience at this hotel.
Cleanliness
The Queen Light Hotel consistently impresses guests with its cleanliness and friendly service. Many visitors appreciate the immaculate condition of their rooms, noting that they are not only clean but also comfortable and cozy. The hotel's recent renovations contribute to the modern and fresh feel of the accommodation. The strong water flow in the showers is another highlight, adding to a pleasant bathroom experience for most guests. The welcoming atmosphere, supported by very friendly staff, enhances the overall stay.
However, some guests have pointed out areas where cleanliness could be improved, particularly in the bathroom sectors, where occasional bad odors and calcification have been noted. There have also been instances of towels not being fully dried and some bed linens appearing overused. Despite these occasional concerns, the majority of reviews reflect a positive impression of the hotel's cleanliness standards, making it a comfortable and reliable choice for travelers.
Staff
The reviews of Queen Light Hotel in Hanoi consistently highlight the exceptional quality of its staff. Guests frequently commend the team for their friendliness, warmth, and eagerness to assist, making them a standout feature of the hotel. Several reviews specifically mention individuals like Camellia and Hoa, who provided personalized attention and were highly helpful during guests’ stays. The front desk staff is particularly noted for their good English skills and ability to offer valuable local insights, enhancing the overall travel experience. The staff is characterized as enthusiastic, consistently offering support with a cheerful demeanor, which significantly adds to a sense of welcome and comfort for visitors. Guests appreciate the accommodating nature of the staff, who are responsive to various needs without being intrusive. With a keen focus on service, the team at Queen Light Hotel ensures that guests feel cared for, contributing to a pleasant and memorable stay.
No, Queen Light Hotel doesn't have any pool.
No, a spa isn't available at Queen Light Hotel.
No, Queen Light Hotel doesn't allow dogs.
No, parking facilities aren't available at Queen Light Hotel.