Thien Phu Garden Hotel
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Summary of reviewsThien Phu Garden Hotel is well-regarded for its serene location near the Red River, offering guests a peaceful and picturesque setting away from the noise of Hanoi's Old Quarter yet remaining conveniently accessible. The tranquil atmosphere, enhanced by beautiful river views, provides an ideal retreat for those seeking a break from the city while still being close to various attractions and restaurants.
Rooms at the hotel are generally praised for their spaciousness and cleanliness, with comfortable air conditioning and attractive views contributing to an enjoyable stay. Although there are occasional concerns regarding dampness and outdated amenities, most guests are satisfied with the minimalist design offering a functional and economical experience.
Cleanliness reviews are mixed, with many guests appreciating clean accommodations and helpful staff, though some note areas needing improvement, such as stained sheets and mold issues. While there are reports of odors and insects, the staff's friendly and responsive attitude helps ensure a pleasant stay. The team is noted for their warmth and professionalism, easily assisting guests even amidst communication barriers.
Free Wi-Fi service receives varied feedback, with some guests experiencing reliable and fast connections, while others encounter inconsistencies. Beds are mostly comfortable, providing restful sleep for many, though some guests report issues with old or sagging mattresses.
Overall, Thien Phu Garden Hotel is recognized as a great value choice for budget-conscious travelers, offering economical accommodations without compromising on convenience or comfort. Despite minor noise and cleanliness concerns, it remains a recommended option for those seeking affordability and tranquility near Hanoi's vibrant downtown.
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Rooms at the hotel are generally praised for their spaciousness and cleanliness, with comfortable air conditioning and attractive views contributing to an enjoyable stay. Although there are occasional concerns regarding dampness and outdated amenities, most guests are satisfied with the minimalist design offering a functional and economical experience.
Cleanliness reviews are mixed, with many guests appreciating clean accommodations and helpful staff, though some note areas needing improvement, such as stained sheets and mold issues. While there are reports of odors and insects, the staff's friendly and responsive attitude helps ensure a pleasant stay. The team is noted for their warmth and professionalism, easily assisting guests even amidst communication barriers.
Free Wi-Fi service receives varied feedback, with some guests experiencing reliable and fast connections, while others encounter inconsistencies. Beds are mostly comfortable, providing restful sleep for many, though some guests report issues with old or sagging mattresses.
Overall, Thien Phu Garden Hotel is recognized as a great value choice for budget-conscious travelers, offering economical accommodations without compromising on convenience or comfort. Despite minor noise and cleanliness concerns, it remains a recommended option for those seeking affordability and tranquility near Hanoi's vibrant downtown.
Dog Friendly Apartment
Apartment with Free Wi-Fi
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Guest Reviews
Thien Phu Garden Hotel is nestled in a serene location near the Red River, offering a peaceful respite from the hustle and bustle of Hanoi's Old Quarter, which is just 1.2 kilometers away. Guests appreciate the calm and pleasant atmosphere of the hotel, situated in a quiet alley and surrounded by nature. It's an ideal spot for those who enjoy a break from the city's noise, yet it remains conveniently accessible with a short, affordable taxi or motorbike ride across the nearby bridge.
The hotel's proximity to the city center means it's easy to reach various local attractions and decent restaurants, although it's necessary to rely on transport rather than find pedestrian-friendly paths. The view of the river from the hotel and the nearby café is particularly beautiful, providing guests with a scenic backdrop to relax and unwind.
While some might find the location slightly offbeat or challenging to navigate, the position near the Chương Dương Bridge allows for easy access to the vibrant Old Quarter. Overall, Thien Phu Garden Hotel offers a tranquil setting with lovely views for those who prefer a retreat away from the city's core.
Thien Phu Garden Hotel offers rooms that are notably spacious and clean, frequently praised for their comfort and good air conditioning. Many rooms provide picturesque views of a pond and river, enhancing the tranquil atmosphere. Despite the largely positive feedback on room size and cleanliness, some guests have highlighted issues such as dampness, mold, and odors in certain rooms. Several reviews mention inconsistencies in room comfort levels and facilities, with some rooms lacking adequate lighting or having outdated amenities. The minimalist design of some rooms is appreciated for the inclusion of essential amenities, offering a functional and affordable stay. Overall, while the majority of guests enjoy the spaciousness and cleanliness of the rooms, occasional concerns regarding maintenance and the fidelity to room descriptions suggest that improvements could enhance the overall guest experience.
The beds at Thien Phu Garden Hotel receive mixed feedback from guests, with opinions varying on comfort levels. Many reviews highlight the beds as being comfortable and clean, providing a restful night's sleep. Guests frequently described the experience as having very comfortable beds, making them a positive feature of the stay for several visitors.
However, there are also critical assessments that point out issues such as old, sagging mattresses and hard pillows that detracted from the overall comfort. Some guests noted that certain beds have hard or worn-out mattresses, with some even mentioning the presence of springs or steel bars that made sleeping a bit uncomfortable.
While the hotel sometimes succeeds in providing a pleasant sleeping environment, it seems there may be inconsistencies in bed quality, with some guests facing less ideal conditions. Overall, potential visitors might want to be prepared for varying experiences in terms of bed comfort.
Thien Phu Garden Hotel's cleanliness reviews are a mix of satisfaction and concern. Many guests find rooms spacious and clean, with some noting spotlessly clean accommodations. Others appreciate clean bathrooms complete with toiletries, and commend friendly staff for their responsiveness, despite isolated complaints about staff not being helpful with cleaning issues.
However, several reviews point to areas needing improvement. Some guests have encountered mold on bathroom ceilings, stained walls, and dirty rooms. Issues with cleanliness extend to areas like bedsheets that appear washed but still stained. The lack of thorough cleaning between guests was noted, suggesting a need for a deeper clean throughout the hotel.
Complaints also include unpleasant odors, such as dampness or mold smells, and occasional mentions of insects like mosquitoes and ants. Some guests reported maintenance issues, including a weak toilet water flow and water damage within rooms. Despite these challenges, some guests find comfort in clean and comfortable rooms, considering it good accommodation for the price. The hotel does not offer parking, which might be inconvenient for some travelers.
Thien Phu Garden Hotel has earned commendation for its team, frequently praised for their kindness, enthusiasm, and helpfulness. Many guests highlight the young and dynamic nature of the staff, noting their friendly demeanor and readiness to assist, such as helping guests with luggage, particularly the elderly. The staff's flexibility is also appreciated, as seen when they readily changed rooms due to issues like mold stains.
While most reviews shed light on the staff's warmth and professionalism, some guests pointed out communication challenges due to limited English proficiency. Nonetheless, the staff's genuine efforts to assist, often using translation apps, demonstrate their eagerness to ensure a pleasant stay. Overall, despite a few negative experiences with certain individuals, the general consensus portrays Thien Phu Garden Hotel's staff as a supportive and approachable team, contributing positively to the guest experience.
Visitors to Thien Phu Garden Hotel have had mixed experiences with its Wi-Fi service. Positive remarks highlight a fast and reliable connection, with guests noting good Wi-Fi signals on laptops. However, some reviews indicate inconsistencies, describing the Wi-Fi as spotty and weak at times. While some guests were satisfied with the connection quality, others experienced slow internet speeds and initial difficulties in connecting. Overall, the hotel's Wi-Fi service appears to vary, with some guests enjoying a satisfactory experience and others encountering challenges.
Thien Phu Garden Hotel offers a great value for travelers seeking budget-friendly accommodation in the area. The hotel provides an economical alternative to pricier options in the old town while delivering services that guests have described as very nice. Despite being situated a little away from the hustle and bustle of the old quarter, it remains convenient for moving around, making it an attractive choice for those looking to explore without the high costs typically associated with the area's hostels. While there are mentions of noise and cleanliness issues in the evenings, guests generally regard the experience as providing unbeatable value for money. For travelers willing to compromise slightly on location and cleanliness for affordability, Thien Phu Garden Hotel emerges as a highly recommended option.
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Location
The hotel's proximity to the city center means it's easy to reach various local attractions and decent restaurants, although it's necessary to rely on transport rather than find pedestrian-friendly paths. The view of the river from the hotel and the nearby café is particularly beautiful, providing guests with a scenic backdrop to relax and unwind.
While some might find the location slightly offbeat or challenging to navigate, the position near the Chương Dương Bridge allows for easy access to the vibrant Old Quarter. Overall, Thien Phu Garden Hotel offers a tranquil setting with lovely views for those who prefer a retreat away from the city's core.
Rooms
Beds
However, there are also critical assessments that point out issues such as old, sagging mattresses and hard pillows that detracted from the overall comfort. Some guests noted that certain beds have hard or worn-out mattresses, with some even mentioning the presence of springs or steel bars that made sleeping a bit uncomfortable.
While the hotel sometimes succeeds in providing a pleasant sleeping environment, it seems there may be inconsistencies in bed quality, with some guests facing less ideal conditions. Overall, potential visitors might want to be prepared for varying experiences in terms of bed comfort.
Cleanliness
However, several reviews point to areas needing improvement. Some guests have encountered mold on bathroom ceilings, stained walls, and dirty rooms. Issues with cleanliness extend to areas like bedsheets that appear washed but still stained. The lack of thorough cleaning between guests was noted, suggesting a need for a deeper clean throughout the hotel.
Complaints also include unpleasant odors, such as dampness or mold smells, and occasional mentions of insects like mosquitoes and ants. Some guests reported maintenance issues, including a weak toilet water flow and water damage within rooms. Despite these challenges, some guests find comfort in clean and comfortable rooms, considering it good accommodation for the price. The hotel does not offer parking, which might be inconvenient for some travelers.
Staff
While most reviews shed light on the staff's warmth and professionalism, some guests pointed out communication challenges due to limited English proficiency. Nonetheless, the staff's genuine efforts to assist, often using translation apps, demonstrate their eagerness to ensure a pleasant stay. Overall, despite a few negative experiences with certain individuals, the general consensus portrays Thien Phu Garden Hotel's staff as a supportive and approachable team, contributing positively to the guest experience.
Wi-Fi
3 Star
No, Thien Phu Garden Hotel doesn't have any pool.
No, a spa isn't available at Thien Phu Garden Hotel.
Yes, Thien Phu Garden Hotel welcomes dogs.
Yes, parking facilities are available at Thien Phu Garden Hotel.
No, Thien Phu Garden Hotel doesn't have a gym.
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