The Five Residences Hanoi receives high praise from guests in various categories. The hotel's location is highly recommended and convenient for those who love to explore the city on foot. The breakfast is considered a highlight of the stay with guests appreciating the great variety offered, including vegetarian and halal options. The rooms are described as comfortable, spacious and well-maintained, perfect for families and business travelers. The staff is exceptional with guests consistently complimenting their friendliness and helpfulness. The hotel's spa and wellness facilities, including the amazing pool, receive high marks, making it a luxurious and enjoyable stay. Families are also catered to with spacious apartments and a fun and relaxing environment. Overall, The Five Residences Hanoi is highly recommended for anyone looking for a clean, comfortable and luxurious stay with excellent amenities and exceptional service.
Pan Pacific Hanoi is a well-located hotel with a lot to offer for a comfortable and pleasant stay in Hanoi. The hotel provides the best view of Truc Bach Lake and the West Lake and some rooms feature a lake-facing view for a tranquil stay. The breakfast at Pan Pacific Hanoi has received mostly positive feedback from guests with a great and excellent selection of delicious food. The Pan Pacific Hanoi boasts stunning rooms with spotless interiors and beautiful views, although some guests noted that the rooms look a bit dated and could use an upgrade. The hotel is known for its exceptional cleanliness and hospitality with guests raving about the spotless and beautiful rooms. Guests who've stayed at the Pan Pacific Hanoi have praised the hotel staff for their exceptional customer service with the personnel described as engaging, well-trained and tremendously helpful. The Pan Pacific Hanoi hotel boasts an impressive and well-maintained swimming pool and gym area with both indoor and heated options available. Despite one guest noting slight dirtiness in the pool water, many others commented on the cleanliness and spaciousness of the pool. Overall, Pan Pacific Hanoi is a great choice for visiting great places in Hanoi with excellent rapport qualité prix and well situated for a quiet location outside the center but still close to points of interest.
The JW Marriott Hotel Hanoi is a top choice for travelers looking for a luxurious and comfortable stay in Hanoi. The hotel's buffet breakfast is highly praised by guests for its quality and variety with many calling it the best buffet they've had in the city. The rooms are modern, spacious and well-designed with beautiful views even on air-polluted days. The hotel's cleanliness is also a highlight with many guests calling it the cleanest hotel they've ever stayed in. The staff is described as remarkable, courteous, helpful and dedicated to their guests' comfort and satisfaction with many guests mentioning specific employees by name. Overall, the JW Marriott Hotel Hanoi is a great option for travelers looking for a clean, comfortable and luxurious stay in Hanoi.
Apricot Hotel in Hanoi is widely praised for its prime location, elegant accommodations, and exceptional service. Situated right in front of the scenic Hoan Kiem Lake, the hotel provides guests with easy access to the historic Old Quarter, bustling nightlife, and numerous attractions, making it an ideal choice for those looking to explore the heart of Hanoi. The beautifully furnished rooms, although at times noted for their compactness, are consistently clean, comfortable, and well-appointed, offering picturesque views that enhance the luxurious experience.
The hotel excels in its breakfast offerings, where both quality and variety are lauded. The extensive buffet caters to a wide range of tastes, including Western and Eastern cuisines, with special mentions for the delicious Vietnamese coffee and pho noodle soup. The dining experience is enriched by the friendly and attentive staff, who contribute significantly to the overall positive atmosphere.
Cleanliness is a standout feature at Apricot Hotel, with guests frequently highlighting the pristine condition of both the rooms and facilities. The high standards of hygiene are maintained alongside meticulous décor, providing a serene and welcoming atmosphere throughout the hotel. This attention to detail is complemented by the staff's exceptional service, noted for their professionalism, friendliness, and efficiency.
While the hotel's Wi-Fi service receives mixed reviews, other amenities like the rooftop pool offer an enchanting retreat with stunning views of the city skyline and Hoan Kiem Lake. The rooftop bar adds to the charm, providing a relaxing backdrop for guests to unwind. The bed facilities are another highlight, with guests praising their comfort and the availability of a pillow menu for added luxury.
Apricot Hotel is often described as offering five-star sophistication, particularly praised for its luxurious offerings and value for money. While some guests debate its five-star classification, the majority recognize its impressive service and amenities, recommending it as a top choice for travelers seeking a high-end experience in Hanoi. Overall, Apricot Hotel is regarded as a gem in the city, providing an enriching and memorable stay for its guests.
The Hanoi Daewoo Hotel is a luxurious five-star hotel with exceptional facilities and service, living up to its reputation. Guests enjoy the central location, friendly staff and fantastic conference facilities. The breakfast receives mixed reviews but is worth trying with a varied selection and quality options. Rooms are spacious, clean and comfortable, although some may have outdated decor. The hotel is mostly well-maintained and clean with friendly and effective cleaning staff. The staff is highly praised for being attentive, friendly and helpful, providing top-level service, despite some negative reviews about the concierge and reception staff. Additionally, the hotel boasts a great swimming pool with a picturesque view, making it one of the highlights of the hotel experience. Overall, the Hanoi Daewoo Hotel is an excellent choice for those seeking a convenient and luxurious base for exploring Hanoi.
InterContinental Hanoi Landmark72 by IHG, is a high-end hotel located outside of the busy Old Quarter, providing a peaceful oasis away from the tourist crowds. While some guests note that it may not be the most convenient location for sightseeing, others appreciate the hotel's modern facilities and calm atmosphere. The breakfast receives glowing reviews from guests with top-notch and wonderful options and friendly staff adding to the experience. The guest rooms start on the 63rd floor, offering stunning views of the city skyline and are large, impeccably clean and comfortable. The staff receives high praise from guests with many describing them as friendly, kind, extremely helpful and professional. Overall, the hotel provides a comfortable and convenient stay with top-notch service.
Novotel Hanoi Thai Ha is highly praised for its prime location in the heart of Hanoi, offering convenient access to vibrant city attractions and major shopping malls. Guests appreciate the clean and accessible setting, making it an inviting choice for travelers. Despite being slightly removed from the city center, the hotel's proximity to reliable taxi services ensures easy transportation, enhancing its appeal.
The accommodations at Novotel Hanoi Thai Ha earn consistently positive feedback for their cleanliness and spaciousness. Guests enjoy the generous room sizes, modern appliances, comfortable beds, and the bonus of kitchenettes in some rooms, making it a particularly appealing choice for extended stays. The contemporary design of the hotel adds to the overall sense of freshness and newness, contributing to a comfortable and stylish stay.
Cleanliness is a standout feature of Novotel Hanoi Thai Ha, with visitors frequently noting the spotless condition of the hotel. The accommodations are described as clean, cozy, and quiet, providing a relaxing environment for guests. The vigilance of the housekeeping team ensures high standards are maintained, complementing the hotel’s friendly and attentive staff. Overall, Novotel Hanoi Thai Ha successfully combines modern aesthetics with spotless conditions, making it a commendable choice for travelers prioritizing hygiene and comfort.
The Sheraton Hanoi Hotel is highly recommended by guests who have stayed there. The breakfast is a standout feature with a vast buffet and friendly staff who recommend dishes and bring them to the table. The rooms are spacious, clean and comfortable with excellent amenities such as a Grohe rain shower. The staff are professional, attentive and friendly with Ms. My, the Club Lounge Manager, being particularly helpful and professional. Overall, the hotel is well-kept with excellent facilities and a high standard of both facility and staff.
Grand Vista Hanoi garners favorable reviews for its overall guest experience, with a particular emphasis on location, accommodations, and service. The hotel's location strikes a balance between accessibility and tranquility, offering a peaceful escape just a short distance from Hanoi's bustling attractions. Guests appreciate the ease of transportation, which makes exploring the city straightforward despite its slight distance from the busy Old Quarter.
The breakfast experience at Grand Vista Hanoi is well-received, with commendations for its delicious selection, including freshly prepared dishes and a diverse buffet spread that caters to various preferences. Although some guests note a lack of variety over extended stays, many appreciate the tasteful options in a clean and modern setting.
Accommodations are a standout feature, consistently praised for their spaciousness and cleanliness. The rooms are elegantly designed with ample amenities, including comfortable beds, enhancing the overall luxury and comfort. Guests frequently express satisfaction with the stylish decor and generous closet space, contributing to a relaxing retreat.
Maintaining high standards of cleanliness, Grand Vista Hanoi's facilities are often described as inviting and well-kept, further reinforcing guest comfort. Although minor oversights are occasionally mentioned, the hotel's commitment to cleanliness remains a defining and appreciated aspect of the experience.
The staff at Grand Vista Hanoi receive consistent accolades for their friendly and professional service. Guests feel warmly welcomed and supported throughout their stay by a team dedicated to ensuring a smooth and satisfying experience. From informative receptionists to diligent housekeeping, the staff's enthusiastic and helpful demeanor significantly enhances guest satisfaction.
In sum, Grand Vista Hanoi presents itself as an appealing choice for travelers seeking comfort, tranquility, and excellent service, with luxurious accommodations and a prime location contributing to a memorable stay.
InterContinental Hanoi Westlake by IHG is a beautiful international luxury hotel located on the West Lake, making it one of the best locations in Hanoi. Guests have raved about its peaceful surroundings and being close to the city center. The hotel's breakfast is fabulous with a good variety of options and high quality, as well as the Italian and Vietnamese restaurants receiving high praise as well. All rooms offer beautiful views of the lake and are clean and comfortable with all amenities available. The staff is friendly, thoughtful and accommodating, adding to the excellent staycation experience. The pool area is amazing, although some reviewers note there may be a shortage of seating during busy holiday weekends. The hotel is recommended for a memorable stay in Hanoi, however, some guests find the prices to be a bit high. Despite this, the hotel maintains the Vietnamese charm and offers a wonderful luxury experience.
Dolce by Wyndham Hanoi Golden Lake is an attractive option for travelers seeking a blend of tranquility and accessibility in Hanoi. Located slightly away from the city's bustling heart and Old Quarter, the hotel provides a peaceful retreat while still being within walking distance of dining and sightseeing options. The breakfast experience is praised for its extensive and diverse offerings, catering to a variety of dietary preferences with a mix of Asian and international dishes, though Western options may be limited for some.
The hotel rooms offer a luxurious and comfortable stay, consistently highlighted for their spaciousness, modern design, and high-quality furnishings, including plush beds and opulent amenities like gold bathtubs and smart toilets. Cleanliness and exceptional service are standout features, with guests commending the well-maintained interiors and attentive staff, who are noted for their friendliness and proficiency in English.
A major highlight is the rooftop infinity pool, offering spectacular views of the Hanoi skyline and adorned with unique gold touches, contributing to a serene and luxurious atmosphere. The beds further enhance the comfort experience, described as large and exceptionally comfortable, providing a high level of relaxation.
Despite occasional comments on service inconsistencies and minor issues, the hotel's status as a five-star establishment holds strong, with guests drawn to its luxurious offerings at an attractive price point. Overall, Dolce by Wyndham Hanoi Golden Lake delivers a premier and elegant stay, characterized by its impressive design, outstanding amenities, and dedication to guest satisfaction.
Lotte Hotel Hanoi is a luxurious and exceptional hotel that provides a five-star experience at an affordable price. Guests enjoyed the hotel's prime location, which is conveniently connected to Lotus Shopping Mall and surrounded by shops, markets and restaurants, making it a great base for exploring the city and not having to worry about finding shopping or dining options nearby. The hotel's breakfast was described as superb, offering a wide variety of dishes that catered to Korean and Western tastes. Moreover, Lotte Hotel Hanoi offers a luxurious experience with clean and spacious rooms that provide great views of Hanoi from the high floors. Additionally, guests praised the hotel for its impeccable cleanliness and exceptional staff service, which provided amazing customer service. Lotte Hotel Hanoi's pool, spa and Skybar were also exceptional, providing guests with a pleasant and relaxing atmosphere. Finally, for those looking for a romantic setting, the hotel offers breathtaking views from the 58th floor, high-quality jazz performances and rooftop ambiance that exceeded guests' expectations.
GRAND HOTEL du LAC Hanoi enjoys an exceptional reputation, particularly highlighted by its convenient and centrally located position in Hanoi's historic Old Quarter. Its proximity to significant landmarks such as Hoan Kiem Lake and St. Joseph’s Cathedral, along with bustling streets, dining spots and tourist activities, makes it a perfect starting point for exploring Hanoi. The hotel's central yet quieter location offers guests the city's energetic vibe blended with historical charm, making it ideal for sightseeing, dining and shopping.
The breakfast experience at GRAND HOTEL du LAC Hanoi is highly praised for its variety, quality and setting with panoramic city views. Guests appreciate the comprehensive buffet featuring traditional Vietnamese dishes, Western options, Japanese cuisine, fresh juices and beautifully presented items. The attentive, friendly staff and the scenic breakfast room further enhance the dining experience.
Ding Doong restaurant within the hotel also earns commendations for its delightful dining options, delectable dishes and exceptional service. Guests enjoy a splendid array of menu choices that cater well to groups and the food across breakfast, dinner and room service is consistently excellent. Despite a few minor limitations, such as occasional item unavailability, the dining experience remains a highlight for many guests.
The rooms at GRAND HOTEL du LAC Hanoi receive mixed reviews. Guests praise the clean, stylish and comfortable accommodations with many enjoying the well-maintained and beautifully decorated rooms. However, there are frequent mentions of smaller room sizes and limited natural light in some rooms, affecting the overall comfort for longer stays. Despite these concerns, the hotel excels in cleanliness, maintaining high standards of hygiene throughout its premises.
The standout feature of GRAND HOTEL du LAC Hanoi is its exceptional staff. Guests consistently praise the team's courtesy, friendliness and attentiveness, highlighting individuals like Ken, Jack, Lilly, Mia, Camellia, Lisa and Sofia for their superb service. The staff's genuine care and dedication ensure a smooth, welcoming experience for all guests, making their stay memorable and enjoyable.
The hotel's free wifi is reliable and high-speed, enabling guests to stream content smoothly. The spa services receive acclaim for quality and relaxation, offering top-class treatments. While the gym receives mixed reviews due to its compact size, it is appreciated for its functional, modern equipment.
Families find the GRAND HOTEL du LAC Hanoi particularly accommodating with family-friendly rooms and thoughtful amenities. The staff's attentiveness and special touches, such as birthday surprises, make it an ideal choice for family vacations. Beds are universally praised for their comfort, contributing to restful nights for guests.
In summary, GRAND HOTEL du LAC Hanoi stands out for its prime location, excellent dining, outstanding staff and overall high standards, establishing it as a preferred choice for travelers seeking a luxurious and memorable stay in Hanoi.