Harbour Hotel & Spa Richmond is highly appreciated for its prime location atop Richmond Hill, providing immediate access to Richmond Park and offering easy walks to the vibrant town center and picturesque River Thames. Guests find it an excellent base for both nature walks and city excursions due to its tranquil surroundings and convenient proximity to central London, Kew Gardens and Twickenham. The accessibility to transportation, including a short walk to the train station, further enhances its attractiveness for travelers.
The hotel's breakfast receives mixed reviews; many guests enjoy the variety and quality, describing it as delicious and freshly cooked, often accentuated by the pleasant atmosphere and friendly service. However, some guests found the breakfast expensive and had concerns about service speed and value for money.
Dinner at The Gate restaurant also presents a blend of opinions. Many guests commend the high food quality, delightful atmosphere and fine decor. Popular dishes include the prawn and crab burger with wasabi mayo and the excellent Sunday Roast. Despite these praises, some guests experienced slow service and felt the meals were overpriced and occasionally underwhelming.
The rooms at Harbour Hotel & Spa Richmond are often praised for their spaciousness, cleanliness and beautiful decor with comfortable beds frequently highlighted. Features like complimentary gin and sherry add a charming touch. Recently renovated rooms with modern, stylish fixtures are particularly appreciated. However, minor issues such as room temperature control, inadequate air conditioning and some maintenance problems were noted by a few.
Cleanliness stands out as a strong point, frequently described as spotless, particularly in bathrooms and linens. The spa facilities are also maintained well, contributing to a relaxing ambiance. While most feedback is positive, there are occasional critiques of room cleanliness and cluttered common areas.
The staff at Harbour Hotel & Spa Richmond earn high accolades for their exceptional service and warm hospitality. Descriptions of the staff as helpful, polite and friendly are common with particular praise for the reception and spa staff. Specific employees receive individual commendations for their dedication and attentiveness.
The WiFi service presents a mixed experience with some guests facing connectivity issues while others found it acceptable in certain areas. Staff members are responsive in addressing WiFi concerns, offering room changes if needed.
The spa facilities generally leave a positive impression, noted for their beauty, cleanliness and well-maintained environment. Guests enjoy the relaxing atmosphere and luxury amenities, although some mention crowding and occasional closures.
The gym is well-received, appreciated for its quality equipment and extensive hours, adding to the hotel's health and spa appeal, despite minor mentions of crowding.
The pool facilities receive praise for cleanliness and family-friendliness, although some guests found the pool smaller than expected and noted occasional overcrowding. The hydropool and outdoor hot tub are particularly enjoyed.
Parking is a point of contention; while some guests find the provision of free parking beneficial, others feel the £15 daily fee is excessive and note limited space availability.
Overall, Harbour Hotel & Spa Richmond offers a blend of positive experiences with exemplary service, prime location and well-maintained facilities, despite occasional areas for improvement in terms of dining costs, room temperature control and parking arrangements.
Hux Hotel, Kensington offers a truly distinctive experience characterized by its prime location, luxurious ambiance, and exceptional service. Guests are invariably enchanted by the hotel's position in the heart of Kensington, making it an ideal base for exploring London's landmarks, such as Hyde Park, Kensington Gardens, and Kensington Palace, with easy access to public transport and a variety of local dining and shopping options.
The hotel exudes charm through its eclectic and vibrant decor, adding a unique flair to guests' stay. Despite the compact size common to city accommodations, rooms impress with their stylish design, cleanliness, and clever use of space, ensuring a cozy and welcoming atmosphere. The comfortable beds and modern amenities, such as rainfall showers and dimmable lighting, contribute to a restful and relaxing environment.
While traditional breakfast offerings are limited, guests appreciate the hotel's local dining recommendations, enhancing their culinary experience in the surrounding area. Hux Hotel stands out with its warm and attentive staff, consistently praised for their friendly and accommodating service, making each guest feel valued and welcomed.
The intimate ambiance of the hotel is further enriched by live piano performances and an inviting bar atmosphere, perfect for unwinding after a day of sightseeing. The hotel's dedication to cleanliness and attention to detail is evident throughout, ensuring a well-maintained and delightful retreat.
Overall, Hux Hotel combines the qualities of a boutique stay with the grandeur of a luxury hotel, offering a memorable experience amidst Kensington's vibrant scene. With its quirky design, exceptional service, and comfortable accommodations, it is a recommended choice for travelers seeking a stylish and welcoming retreat in London.
Immersed in elegance, sophistication, and timeless allure, the Milestone Hotel Kensington is a sumptuous 5-star establishment with a rich history. Its prime position directly across from Kensington Gardens and Palace, coupled with its nearness to the Royal Albert Hall, renders it a perfect haven for a diverse range of visitors. The hotel offers plush, fashionable rooms and suites, outstanding dining choices and the most extravagant settings for memorable weddings and events.
Summary of reviews
The Milestone Hotel Kensington is a luxurious 5-star boutique hotel located in one of the most prestigious areas of London. The hotel boasts a charming and traditional boutique style with a British heritage in its decor and friendly staff. Guests have praised the exceptional service, friendly and helpful staff and superb facilities. The hotel's breakfast is especially noteworthy with the best quality ingredients used to create a delicious meal. The rooms are clean, spacious and comfortable with luxurious bathrooms and well-appointed amenities. The staff are described as polite, courteous and always willing to go above and beyond for guests. The Milestone Hotel Kensington is highly recommended for anyone looking for a stylish and comfortable stay in London with the added benefit of outstanding customer service from a caring and helpful staff.
Categories
Spa
Boutique-Style
Luxury
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Hanwell