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Summary of reviewsRainbow Towers Hotel & Conference Centre in Harare offers a strategically convenient central location, allowing guests easy access to local attractions while providing a tranquil retreat away from the town center's hustle and bustle. Many appreciate the ample parking and serene garden atmosphere, making it a great base for exploring nearby sites like the Falls.
The hotel receives mixed reviews on its breakfast buffet; however, the variety and quality of offerings, including fresh fruits and hot dishes, often earn praise for their finesse and presentation. Though not always included in the room price, many guests find the breakfast worthwhile despite the extra cost. Dinner experiences are mostly positive, with guests praising the buffet for its excellent cuisine and good value. Specific dishes like pap with veggies and beef stew receive commendations, along with the chefs' exceptional hospitality, contributing to memorable dining experiences.
Rooms at the Rainbow Towers Hotel & Conference Centre generally provide comfort with spaciousness, cleanliness, and pleasant views. Recent renovations have enhanced the experience with updated decor and new furnishings. However, guests occasionally report issues with dated fixtures, maintenance lapses, and varying quality across room types, suggesting the need for consistency and improved amenities.
Cleanliness is praised overall, with neat and well-maintained areas underscoring a visually appealing environment. The staff plays a significant role in creating a positive experience, consistently recognized for their friendliness, professionalism, and willingness to assist guests. Dining service, in particular, is noted for its excellence, further enhancing the hotel's reputation for great service and customer care.
Free wifi is available, though experiences with connectivity vary. Some guests find the internet service reliable and fast, while others encounter instability, affecting work tasks. Despite these differences, free wifi remains a beneficial feature for staying connected during visits.
Overall, Rainbow Towers Hotel & Conference Centre impresses with its location, dining experiences, and attentive staff, although there is room for improvement in room consistency and wifi reliability. Guests can expect a welcoming atmosphere combined with efficient service. Show more
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Categories
Hotel with Spa
The hotel features a spa and wellness center that offers a variety of treatments. It is located in Harare, providing easy access to the city.
Family Friendly Hotel
This hotel in Harare provides spacious rooms and various amenities suitable for families. Its central location allows for convenient access to family-friendly activities in the city.
Hotel with Swimming Pool
This hotel features an outdoor pool, an outdoor tennis court, and a sauna. Guests can relax with massages, body treatments, and facials. The hotel also offers complimentary wireless internet access and concierge services.
Outdoor Pool
Business Hotel
This hotel is equipped with conference facilities and offers ample event space. It is a family-friendly hotel with meeting rooms and is located in the heart of Harare.
Hotel with Gym
The hotel includes a gym, allowing guests to engage in physical exercise and maintain their fitness levels. It provides a well-equipped space for workouts.
Hotel with Outdoor Pool
Offers a large outdoor pool, an outdoor tennis court, and a sauna. It provides a wide range of recreational amenities suitable for families and business travelers.
Luxury Hotel
Romantic Hotel
Hotel with Tennis Courts
5-Star Hotel
Room Types
Standard Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.
Standard Twin RoomFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, executive lounge access, a wardrobe as well as garden views. The unit has 2 beds.
Luxury Double Room - TowersThe private pool is the special feature of this double room. Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Guest Reviews
7.0
Good
Location
Rainbow Towers Hotel & Conference Centre is strategically nestled in a convenient central location that makes exploring Harare a breeze. Situated near the town centre, the hotel offers easy access to local shops while maintaining a peaceful distance from the hustle and bustle of main traffic. With its proximity to the city center, guests can enjoy the best of both worlds—a quiet retreat amidst the vibrant energy of the central business district. This well-placed hotel also boasts ample parking, enhancing the experience for those driving in. The setting is somewhat away from the core of downtown, offering a tranquil garden and water atmosphere. It serves as a serene base from which to explore nearby attractions like the Falls, combining tranquility with accessibility.
Breakfast
Rainbow Towers Hotel & Conference Centre offers a breakfast experience that receives mixed reviews from its guests. The breakfast buffet is often praised for being excellent, with a bountiful selection and excellent variety. The wide choice of fresh fruits and hot breakfast items reflects the attention to presentation and quality, making it an unforgettable experience for those who appreciate finesse in their dining. The beautiful presentation and pleasant breakfast area contribute to the positive dining atmosphere. However, the cost of breakfast comes under scrutiny, with several guests pointing out that it is not always included in the room price and can be quite expensive, which detracts from the overall value for some. Despite this, many find it worth the extra cost for the variety and quality offered.
Dinner
For travelers seeking a vibrant culinary experience at Rainbow Towers Hotel & Conference Centre, the dinner options present a dynamic range of experiences. Guests frequently praise the buffet dinners, describing them as really good with some labeling the cuisine excellent and offering good value for money. The great food paired with wonderful views contributes to memorable dining moments. Several guests have shared their enjoyment of specific dishes like pap with veggies and beef stew, noting the pleasure of indulgence over consecutive days. The chefs are also praised for their incredible hospitality, enhancing the dining experience for visitors. However, experiences can vary, with some instances of disappointment where meals ordered did not meet expectations or were considered overpriced. Nonetheless, the array of positive feedback highlights the potential for delightful dining at this hotel.
Rooms
The Rainbow Towers Hotel & Conference Centre offers a mixed experience when it comes to its guest rooms, but there are notable positive aspects highlighted by guests. Many reviews commend the rooms for being spacious and clean, providing a comfortable stay with ample room size. Recent renovations have received praise, with updated rooms being described as nicely decorated, smartly furnished, and equipped with new furniture. Additionally, many guests appreciated the pleasant views from the rooms and the welcoming and helpful staff, which adds to the overall comfort of the stay.
However, not all experiences were positive. Some guests encountered issues with dated fixtures, poorly maintained rooms, and a lack of amenities like irons. Problems such as water spilling in the bathroom, the absence of hot water, and cleanliness issues were also reported, indicating inconsistencies across different room types.
Overall, while the hotel has made strides in room renovations that reflect positively in newly furnished rooms, guests should be aware of potential variability in quality and amenities, depending on the particular room assigned during their stay.
Cleanliness
Rainbow Towers Hotel & Conference Centre offers a visually appealing and peaceful setting with a generally clean environment that impresses many guests. Visitors often praise the hotel for its neatness and well-kept areas, describing it as clean and top-class. The staff is frequently highlighted for their friendliness and politeness, contributing positively to the overall experience. Despite the strong points, there are areas that require attention, such as the aging facilities and occasional lapses in room cleanliness. Some guests noted issues with bathroom maintenance and quality of towels and linens, which detract from the overall experience and suggest a need for upgrades in certain areas. Though improvements could be made, visitors often find the rooms to be clean and spacious, and the atmosphere welcoming.
Staff
At the Rainbow Towers Hotel & Conference Centre, guests can expect an exceptional experience with an outstanding staff as a highlight of their stay. Visitors consistently praise the courteous and friendly nature of the staff, describing them as welcoming and helpful. Both the reception and cleaning teams receive accolades for their professionalism and warm demeanor. The staff's willingness to go above and beyond to assist guests stands out, with many appreciating their attentiveness and cheerful disposition. Dining service is noted for its excellence, contributing to the hotel's reputation for providing great service and customer care. Despite a few concerns, the staff's overall friendly and respectful approach leaves a positive impact on the guest experience.
Wi-Fi
The wifi experience at Rainbow Towers Hotel & Conference Centre offers varying opinions. While some guests found the wifi to be reliable, fast, and very good, making it a definite plus for those needing efficient connectivity, others experienced unstable signals, describing it as horrendous or poor, which could hinder work-related tasks. Despite these mixed reviews, the availability of free wifi is a noted benefit for guests looking to stay connected during their visit.
Yes, Rainbow Towers Hotel & Conference Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Rainbow Towers Hotel & Conference Centre.
No, Rainbow Towers Hotel & Conference Centre doesn't allow dogs.
No, parking facilities aren't available at Rainbow Towers Hotel & Conference Centre.
Yes, Rainbow Towers Hotel & Conference Centre has a gym.