Haro, Portal De La Rioja, s/n42.604368,-2.837868(Show on Map)
7.3
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Portal De La Rioja offers an enchanting stay that blends beautiful surroundings, excellent service and welcoming amenities, particularly noted for its prime location. Set amidst picturesque vineyards and serene countryside, this hotel provides splendid panoramic views, making it a retreat for tranquility seekers. Its proximity to Haro and Briñas, towns famous for their Rioja wineries, enhances its allure, especially for wine enthusiasts. Accessibility is a strong point with close proximity to the highway and free, ample parking that adds convenience for travelers arriving by car.
Guests frequently praise the cozy atmosphere and the friendly reception staff, which adds to its charm. This extends to the thoughtful dog-friendly amenities that cater to guests with pets, ensuring a comfortable and welcoming stay for all.
The breakfast service garners commendable feedback for its variety, quality and reasonable pricing, further enhanced by the friendly and efficient staff who add to the pleasant dining experience. Guests have also enjoyed the dinner service, particularly the traditional cuisine and excellent value for money. Although there were occasional concerns about menu options and language barriers, the overall sentiment remains very positive with many appreciating the combination of delicious food and outstanding service.
Rooms at Portal De La Rioja are appreciated for their spaciousness and certain amenities, such as balconies that offer wonderful views. Cleanliness is generally praised, particularly for the clean linens and comfortable atmosphere provided. The historic charm of the hotel and practical features like ample wardrobes and double beds add to the comfort of the stay. However, there are noted areas for improvement, including the need for renovation and updates, particularly in the bathrooms and addressing maintenance issues.
Cleanliness receives mixed reviews; while many commend the overall tidiness and comfort, some report lapses in cleanliness and outdated facilities. Improving these areas would enhance the guests' overall experience significantly.
The standout feature of the hotel is undeniably its staff. Frequent mentions of their friendliness, helpful attitude and exceptional service contribute greatly to guest satisfaction. Notable employees like Oscar and the cafeteria staff leave lasting impressions with their remarkable hospitality.
In summary, Portal De La Rioja offers excellent value for money with its beautiful location, delicious food, spacious rooms, dog-friendly environment and exceptional staff. Minor adjustments in cleanliness and room updates would significantly elevate the overall experience, making it an even more attractive option for those visiting the Rioja region.
Categories
Vineyard
Located in Haro, this hotel offers a convenient base for exploring the Rioja wine region. While vineyard-specific experiences at the hotel aren't detailed, its central location provides access to the town's wineries and attractions.
Dog Friendly
This hotel is located in Haro, offering accommodation for guests and their pets. Its location is convenient for exploring the Rioja region.
Parking
Portal De La Rioja features free private parking, offering a cost-effective and dedicated space for your vehicle.
Family
Cheap
Room Types
Double RoomThe spacious double room features a wardrobe, parquet floors, a terrace with garden views as well as a private bathroom boasting a bath.
Family RoomThe family room features a wardrobe, parquet floors, a terrace with garden views as well as a private bathroom boasting a bath.
Guest Reviews
7.3
Good
Review Summaries
Location
Portal De La Rioja boasts a prime location that's frequently highlighted by its guests. Nestled in a picturesque environment surrounded by vineyards and countryside, this charming hotel offers splendid panoramic views, making it a perfect retreat for those seeking tranquility and beautiful scenery. Its proximity to Haro, a town renowned for its Rioja wineries, adds significant allure, especially for wine enthusiasts.
The hotel's location is considered excellent—ideal whether you're passing through or using it as a base to explore nearby cities. It's conveniently close to the highway, which makes it easily accessible and free parking adds to the convenience for those traveling by car.
Guests appreciate the cozy atmosphere and the friendly staff at reception. Although the walk to Haro is uphill and longer, it's just a short drive away. The nearby town of Briñas is also noted as a pleasant discovery, adding extra charm to the stay.
Overall, the hotel offers a great value for money with its impressive views, serene spot and good-sized rooms. While it’s currently pending some renovation work, its current charm and potential for further beautification are well recognized by its visitors.
Breakfast
Portal De La Rioja provides a variety of breakfast options that have received commendable feedback from guests. Frequent mentions highlight that breakfast is very good with many appreciating its quality and taste. Guests have also noted that the breakfast is both very complete and reasonably priced. Despite some feedback on the limited portion of orange juice, the overall experience is described as fabulous and delicious. The staff's friendliness and efficient service during breakfast further enhance the dining experience. Although breakfast is included in some stays, there are instances where it is not part of the package. Nevertheless, the central location and value for money make Portal De La Rioja a great option, especially for short stays with plenty of activities.
Dinner
Guests at Portal De La Rioja have had varied experiences regarding dinner, but the consensus leans towards positive feedback. Many found the dinner to be fantastic with mentions of delicious dinners and breakfasts, as well as very good traditional cuisine that is well-prepared and offers great value for money. The food quality, including dinner and breakfast, generally receives high praise and some guests were pleasantly surprised by the excellent service accompanying their meals.
However, some negative remarks note issues such as a lack of menu options after 10:00 PM, mediocre dinner menus and a need for menus in different languages. Despite these few concerns, the overall sentiment suggests that guests enjoy the food, particularly highlighting the wine and traditional dishes with the attentive and outstanding staff contributing to a favorable dining experience.
Rooms
'Portal De La Rioja' presents a mix of experiences when it comes to its rooms, but positive aspects do shine through. Guests appreciated the spaciousness of many rooms, often noting the additional feature of a balcony that offers wonderful views. The beds generally received favorable comments for their comfort with many guests finding the bedrooms restful and clean, especially praising the cleanliness of the bed linen and towels.
The charming character of the old hotel was appreciated by some, particularly the incredible central stairs. The rooms offer practical amenities, including wardrobes and double beds, making them suitable for a comfortable stay.
However, the hotel seems to suffer from maintenance issues. Many guests remarked on the outdated decor and the need for renovation, particularly in the bathrooms, which sometimes featured rusty elements and low water pressure. The presence of old sinks, cables and occasional unpleasant smells detracted from the experience for some. Noise insulation in some rooms could also be improved for a more restful sleep.
Overall, while the hotel’s dated charm and fantastic views stand out, potential guests should weigh these against the noted need for updates and occasional comfort issues.
Beds
At Portal De La Rioja, guests have mixed feelings about the beds. Positive comments highlight that some of the beds are very spacious and the mattresses comfortable, providing a good night's sleep for those fortunate enough to get these rooms. However, there are numerous complaints regarding the quality and comfort of the beds. Many guests report issues with beds being very hard with springs that can be felt, noisy mattresses and box springs and beds that creak when moved. Additionally, some guests found the beds to be short and uncomfortable, especially those who are taller. There are also mentions of old, dirty and inadequately protected mattresses with one reviewer noting a sunken pillow area on a spring mattress. Overall, while some guests did find the beds to be comfortable and spacious, many others had significantly less favorable experiences.
Cleanliness
Portal De La Rioja has received mixed reviews regarding cleanliness. Many guests appreciated elements such as clean and comfortable accommodations, a large bed and thoughtful touches like welcome gifts for pets. Some praised the hotel for its overall cleanliness, spacious rooms and friendly ambiance, highlighting that it provided good value for money.
However, several reviews pointed out significant drawbacks. Some guests reported encountering dust, hair and grime in their rooms with specific mentions of unclean bathrooms, unpleasant odors and outdated facilities. Issues like dirty common areas, ongoing construction and inadequate electrical installations were also noted. This suggests that while some areas of the hotel are well-maintained, there is a need for improvement in cleaning standards and updating the infrastructure to meet guests' expectations fully.
Staff
Nestled in the scenic region of La Rioja, "Portal De La Rioja" stands out not only for its beautiful setting but also for its exceptional staff. Travelers consistently commend the hotel for its remarkably friendly and helpful service. Guests often highlight the attentiveness and kindness of the staff with mentions of individuals like Oscar and the lady from the cafeteria, who made memorable impressions through their amiable and accommodating demeanor.
The atmosphere at the hotel fosters a welcoming and hospitable environment with staff members who are always ready to assist, ensuring a pleasant stay for visitors. Their consistent friendliness, efficiency and superb service are frequently noted, enhancing the overall guest experience.
Despite occasional mentions of less favorable interactions, the overwhelming sentiment remains positive with guests appreciating the warm, helpful and friendly nature of the staff. Whether arriving late and still being able to enjoy dinner or simply enjoying the clean and well-maintained facilities, guests find the staff at "Portal De La Rioja" to be a defining feature that contributes significantly to their satisfaction.
Parking
Portal De La Rioja boasts highly commendable parking facilities, consistently highlighted in guest reviews. The hotel's parking is described as ample, making it easy and hassle-free for guests to find a spot. Convenience is a notable trait with parking being both private and nearby the hotel. Additionally, many appreciate that the parking is free, adding value to their stay. Overall, the parking at Portal De La Rioja stands out as a major positive feature, enhancing the overall guest experience.
Dog Friendly
Portal De La Rioja stands out for its dog-friendly amenities and services, making it an ideal choice for travelers with pets. The hotel goes the extra mile by providing a welcoming atmosphere for dogs, which includes a little bed, a welcome kit, a bowl for food and even surprise gifts upon arrival. Dogs are clearly accepted and welcomed throughout the hotel and the staff is notably friendly and attentive to the needs of pet owners and their furry companions. This level of care and attention to detail creates a comfortable and enjoyable stay, complimented by other aspects such as a fabulous breakfast.
FAQ
No, Portal De La Rioja doesn't have any pool.
No, a spa isn't available at Portal De La Rioja.
Yes, Portal De La Rioja welcomes dogs.
Yes, parking facilities are available at Portal De La Rioja.
