Crowne Plaza Hotel Harrisburg-Hershey by IHG

Harrisburg 40.25913700, -76.88047900 , 23 South 2nd Street (Show on Map)
7.0
Good


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Summary of reviewsThe Crowne Plaza Hotel Harrisburg-Hershey by IHG generally garners favorable feedback from guests, predominantly focusing on its key attributes. Centrally located in Harrisburg, the hotel is celebrated for its convenient proximity to attractions, restaurants, and hospitals, making it an attractive choice for both leisure and business travelers. The friendly and accommodating staff are frequently praised for their exceptional service, contributing significantly to the welcoming atmosphere guests experience.

The hotel offers comfortable rooms with cozy beds, ensuring a restful stay. Most guests find the rooms clean and spacious, although some note they could benefit from modernization. The cleanliness of the hotel is often highlighted, reinforcing the reliable upkeep attributed to the staff's efforts.

The breakfast offering, while receiving praise for its quality, is considered slightly pricey as it's not included in the room rate. Despite this, guests enjoy the traditional restaurant-style service and commend the breakfast dishes, particularly the egg sandwich.

Additional amenities like the pool enhance guest experiences, though opinions vary regarding water temperature and clarity. The pool remains a valued feature, providing leisure opportunities, especially for families. Parking is facilitated through a valet service, which, despite its fee, is generally appreciated for efficiency and smooth operation.

Overall, the Crowne Plaza Hotel Harrisburg-Hershey provides a budget-friendly option, blending prime location, excellent service, and comfort, catering well to the needs of its diverse clientele.
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Categories
Hotel with Swimming Pool
This hotel offers a swimming pool. It is well-located in Harrisburg and provides a mix of comfort and convenience.

  Indoor Pool  


Business Hotel
Located in downtown Harrisburg, it offers meeting and event spaces with business services. The hotel includes a business center and support for conferences. Its location provides easy access to Harrisburg's government and business centers.

Hotel with Parking
The Crowne Plaza offers parking. It provides a more upscale experience with additional amenities.

Hotel with Gym
Likely to have a good gym due to the Crowne Plaza brand's focus on business travelers who often prioritize fitness. Should offer standard equipment and a clean environment.

4-Star Hotel
This hotel is considered one of the top luxurious hotels in the area. It is part of the IHG group, ensuring a certain standard of quality.

Hotel with Indoor Pool
Guests at this hotel can use a heated indoor pool. The hotel also features a rooftop fitness center with city views near the pool.

Family Friendly Hotel

Hotel near Nightlife Spots

Accessible Hotel

Room Types
Standard Room Bed type preferences are subject to availability and cannot be guaranteed.

Standard Queen Room This room includes a flat screen TV, work desk and a coffee maker.

Standard King Room with Sofa Bed - Non-Smoking This room features a sofa bed, flat-screen TV, desk, and seating area.

Standard King Room This room includes a flat screen TV, work desk and a coffee maker.

Queen Room Mobility with Accessible Tub - Non-Smoking This accessible room includes a flat screen TV, work desk and a coffee maker.

Queen Room - Hearing Accessible - Non-Smoking This accessible room includes a flat screen TV, work desk and a coffee maker.

Standard Queen Room with Communications Accessible Roll-In Shower This room includes a flat screen TV, work desk and a coffee maker.

Standard Queen Room with Two Queen Beds This room includes a flat screen TV, work desk and a coffee maker.

King Room - Mobility Access Tub - Non-Smoking The unit has 1 bed.

Guest Reviews
7.0
Good
Location
Located in the heart of Harrisburg, the Crowne Plaza Hotel Harrisburg-Hershey boasts a prime and convenient location that appeals to a wide range of travelers. Guests appreciate the proximity to key attractions such as the train station, museums, and an array of restaurants and bars. Its central location also makes it a perfect base for those visiting the UPMC hospital or attending concerts and events, with many venues and dining options within easy walking distance. The hotel's affordability adds to its appeal, offering a more budget-friendly option compared to the neighboring Hilton. Visitors consistently praise the friendly and helpful staff, alongside the ease of valet parking, creating a welcoming and accommodating stay experience. Whether traveling for business or leisure, the Crowne Plaza's location is a highlight for those exploring Harrisburg.

Breakfast
At the Crowne Plaza Hotel Harrisburg-Hershey by IHG, the breakfast experience receives mixed feedback from guests. The general consensus highlights the quality of the breakfast, with many guests describing it as excellent, delicious, and even outstanding. The breakfast offerings include a buffet that, while not consistently available, receives praise for its quality. However, some guests note that the breakfast is not included in the room price and can feel a bit overpriced.

Breakfast is primarily served in a traditional restaurant style, which some guests find slower compared to a buffet. While the menu and serving staff are generally appreciated, issues such as the lack of certain stations like an omelet station, and basic amenities like a toaster, are mentioned. A standout dish among the offerings is the egg sandwich, which receives positive remarks.

Overall, while the food quality at breakfast is well-regarded, the pricing and absence of complimentary options are noted downsides.

Rooms
The Crowne Plaza Hotel Harrisburg-Hershey offers a mixed experience when it comes to its rooms. Many guests have praised the hotel for its comfortable and spacious rooms, noting the beds as particularly cozy and well-sized for families. The rooms are generally described as clean, providing a quiet environment away from the hustle and bustle, allowing guests to enjoy a peaceful stay. The bathrooms were appreciated by some as being above average for a three-star hotel.

However, not all experiences have been entirely positive. Some guests felt that the rooms appeared outdated and could use a refresh, with occasional issues related to cleanliness, particularly in the bathrooms. Additionally, a few reviews mentioned rooms being smaller than expected, contributing to a cramped feel, and unpleasant odors at times. Despite these drawbacks, the hotel provides a basic and adequate accommodation with a focus on comfort, offering guests mostly clean and sufficiently equipped rooms for their stay.

Beds
Many guests who stayed at the Crowne Plaza Hotel Harrisburg-Hershey by IHG had a delightful experience when it came to the beds. A significant number of reviews emphasize the comfort, with guests frequently describing the beds as very comfortable, and in some cases, the most comfortable they've ever slept in. The king-sized bed was noted for its comfort, and families found the bed sizes to be adequate for their needs. Additionally, the cleanliness of the beds, along with the comfort of the sheets and comforters, added to the overall positive experience. There were mentions of discrepancies with bed sizes and firmness, yet the predominant sentiment leans heavily towards satisfaction with the bedding accommodations.

Cleanliness
The Crowne Plaza Hotel Harrisburg-Hershey by IHG generally receives positive marks for cleanliness, consistently praised by many guests. Words like clean, very clean, and reliable often recur in guest feedback, reflecting the upkeep of the hotel. The staff contributes to the positive experiences, described as friendly and helpful, enhancing the overall pleasant stay. Despite these commendations, there are noted shortcomings like dated public areas and some issues with the bathrooms, including mold and occasional odors. Additionally, maintenance could be more attentive, addressing minor inconveniences such as stains or outdated features. However, the clean and comfortable rooms alongside the friendly staff create a welcoming atmosphere for guests.

Staff
The Crowne Plaza Hotel Harrisburg-Hershey stands out for its consistently friendly and helpful staff. Guests frequently highlight the exceptional service provided by various members, from valet attendants to front desk personnel. Many reviews note the staff's accommodating nature and willingness to go out of their way to make guests feel comfortable and welcome. Several guests mentioned specific individuals for their efficiency and kindness, such as valet attendants and the receptionists. Despite some isolated feedback regarding less-than-friendly interactions, the overwhelming impression is one of professionalism and warmth. The courteous and supportive demeanor of the staff plays a crucial role in enhancing the overall guest experience at this centrally located hotel.

Pool
The pool at Crowne Plaza Hotel Harrisburg-Hershey receives mixed reviews from guests, though there are several positive aspects highlighted. Many guests appreciate the pool area, noting that it is a nice place to relax. The temperature of the water seems to vary, with some guests enjoying the very warm water while others find it cold. The pool is often described as an excellent distraction, offering a pleasant leisure activity for families. However, some guests mention issues with water clarity and temperature. Overall, while experiences may differ, the pool is recognized as a valuable amenity by numerous guests.

Parking
When visiting the Crowne Plaza Hotel Harrisburg-Hershey by IHG, guests can expect to deal with parking facilitated primarily through a valet service. Many have noted that despite the less-than-ideal parking fee of $25 per day, the valet staff is praised for their helpfulness and efficiency, making the parking experience quick and straightforward. However, some guests have faced challenges, such as congestion near the hotel's entrance and instances of discomfort with the valet system. While the cost of parking can be a concern for travelers, the availability of valet service generally ensures a smooth process for those choosing to use it.


Yes, Crowne Plaza Hotel Harrisburg-Hershey by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Crowne Plaza Hotel Harrisburg-Hershey by IHG.

No, Crowne Plaza Hotel Harrisburg-Hershey by IHG doesn't allow dogs.

Yes, parking facilities are available at Crowne Plaza Hotel Harrisburg-Hershey by IHG.

Yes, Crowne Plaza Hotel Harrisburg-Hershey by IHG has a gym.

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