Haruru Falls Retreat is a favored destination due to its exceptional location right in front of the mesmerizing Haruru Falls. Guests relish the serene and peaceful environment the motel offers, with stunning river and falls views creating an enchanting atmosphere. Ideal for those seeking tranquility, the property serves as a great base to explore the nearby town of Paihia and the historic Waitangi site, offering excellent access to water activities and scenic trails. This beautiful setting, combined with the sound of the falls, makes it particularly magical at night.
Cleanliness at the motel is largely praised, with spacious accommodations and well-maintained amenities like the large swimming pool and meticulously kept grounds contributing to a relaxing retreat. Despite minor to occasional maintenance issues, including kitchen and bathroom cleanliness concerns, the overall impression of a tidy and clean property is positively reinforced by attentive housekeeping staff.
The staff at Haruru Falls Retreat are celebrated for their helpful and friendly demeanor, enhancing the guest experience with their professionalism and welcoming approach. Notable figures like Emily the manager and Katie, a local wahine, receive special commendations for their bubbly personalities, creating an inviting atmosphere. The staff's dedication to customer satisfaction is evident, contributing significantly to a memorable stay.
The motel's swimming pool stands out as a highlight, offering guests both relaxation and enjoyment. Positioned next to a river, the pool provides a refreshing escape, particularly popular with families. Amenities such as BBQ facilities and ample seating contribute to a charming outdoor experience.
Families find the motel to be a perfect retreat for a getaway in the Bay of Islands, offering spacious rooms, engaging amenities like the large pool, and convenient access to local attractions such as a nearby brewery. This family-friendly atmosphere, supported by accommodating staff, makes the motel a highly recommended destination for family adventures.
Visitors generally appreciate the comfort of the beds, noting their spaciousness and cleanliness, contributing to restful sleep experiences. While a few guests have varying opinions about the firmness and heat-retaining aspects of the bedding, the prevailing sentiment is positive, with many guests finding the beds satisfactory for a pleasant stay.
Overall, Haruru Falls Retreat offers an enchanting environment, combining stunning scenic beauty with comfort, cleanliness, and excellent service, thus ensuring a memorable and enjoyable stay for guests seeking both relaxation and adventure.
The Copthorne Hotel and Resort Bay Of Islands enjoys a prime location in the stunning Bay of Islands, offering guests breathtaking ocean views and proximity to key landmarks like the Waitangi Treaty Grounds. Surrounded by lush gardens and waterfront vistas, the hotel provides a serene retreat while still being close to Paihia town and various recreational facilities. The natural beauty of the surroundings and friendly staff further enhance the appeal, making it a top choice for family getaways, romantic escapes and cultural trips.
Breakfast reviews reveal a generally positive experience with many guests praising the delicious buffet featuring a variety of fresh and accommodating options. However, some noted the high prices and occasional lack of certain items as areas for improvement.
Dinner experiences at the hotel are mixed. While the restaurant and bar are appreciated for their relaxing atmosphere and friendly service, the quality and variety of food can be inconsistent. Guests have noted issues with the buffet meals and some dishes being over or undercooked, though many still enjoyed the dining experience overall.
The rooms at Copthorne Hotel & Resort offer spacious comfort and stunning views with many guests highlighting the picturesque vistas and comfy beds. Despite these positives, some rooms are described as dated and in need of renovation, particularly the bathrooms. Cleanliness and maintenance issues also persist, though occasional upgrades significantly improve guest experiences.
Cleanliness across the hotel receives mixed feedback with numerous reports of dirty rooms, stained linens and improperly cleaned areas. Despite friendly staff and well-maintained exterior facilities, there is a clear need for improved housekeeping standards.
The hotel's staff consistently earn high praise for their friendliness, helpfulness and professionalism. Guests appreciate the welcoming atmosphere and efficient service, although there are occasional lapses, particularly during peak times.
Wi-Fi service at the Copthorne is another mixed bag. Free Wi-Fi is available primarily in common areas, but guests frequently experienced connectivity issues and slow speeds, impacting their overall satisfaction.
The spa facilities also receive mixed reviews. Many guests enjoy the warm and relaxing spa pool, but maintenance issues and cleanliness problems are common complaints. When functioning well, the spa greatly enhances the stay.
The pool area is a significant attraction for many guests, featuring a spacious and beautifully arranged setup with a lagoon pool and hot spa pool. However, maintenance issues and occasional closures have disappointed some visitors.
Finally, the hotel's beachfront location is highly appreciated, offering guests direct access to a beautiful, clean beach. The stunning views and soothing sounds of the waves make it an ideal setting for relaxation, particularly for families.
Overall, the Copthorne Hotel and Resort Bay Of Islands offers a comfortable and enjoyable stay with its beautiful location and spacious rooms being major highlights. However, consistent issues with maintenance, cleanliness and outdated facilities suggest areas for improvement to enhance the overall guest experience.
Paihia Beach Resort & Spa Hotel is celebrated for its remarkable location, set right on the waterfront, offering spectacular, uninterrupted views of the ocean and the Bay of Islands. The serene setting provides a tranquil escape while being close to the vibrant town center, shops, restaurants and key attractions like the Waitangi Treaty Grounds. Guests appreciate the breathtaking views, especially from the spacious rooms, balconies and heated pools, making for a picturesque and relaxing stay.
Guests frequently commend the large, comfortable and well-appointed rooms, many of which feel like small apartments with excellent amenities. The clean, tidy accommodations come equipped with modern conveniences such as washer-dryers, air conditioning and large bathtubs, although updates to decor and minor refurbishments have been suggested. The cleanliness of the facilities, including the hot and spa pools, significantly contributes to the positive guest experience, despite occasional mentions of dust or outdated decor in some areas.
The resort excels in its breakfast offerings with guests praising the variety, quality and presentation of the meals. Dishes such as the eggs Benedict with salmon are often highlighted and the friendly and exceptional service of the breakfast staff enhances the dining experience. There is some disappointment, however, that the restaurant doesn't offer lunch or dinner, limiting on-site dining options post-breakfast.
Dinner at the Glass House Restaurant receives mixed reviews. While the quality of food and service is appreciated with standout dishes like rib eye and scallops, inconsistent availability of the restaurant for dinner left some guests feeling let down. When operational, the restaurant provides top-class food, contributing to the enjoyment of the stay.
The staff's hospitality emerges as a strong point, frequently described as friendly, helpful and professional. Guests commend specific employees for their outstanding service, which adds to the welcoming and positive atmosphere at the resort.
The spa and pool amenities are standout features with guests enjoying the relaxing hot pools and a range of spa treatments. The well-maintained facilities, including the various spa pools and Jacuzzis, offer a soothing retreat with impressive accessibility and opening hours, enhancing the overall guest experience.
However, the hotel's free wifi received criticism for being inconsistent and unreliable, though staff responsiveness in addressing these issues was appreciated.
For families, the resort's spacious accommodations, full kitchens, fantastic spa and swimming facilities are particularly appealing. The beachfront location and close proximity to a children’s playground make it ideal for family travel. The smaller size of the resort ensures a more relaxed and less busy environment, making it conducive to family vacations.
Overall, Paihia Beach Resort & Spa Hotel offers a delightful coastal experience with its excellent location, comfortable and well-equipped rooms, exceptional staff and top-notch spa and pool facilities. The stunning views and proximity to the beach and town center make it a favored retreat for many visitors.
Kingsgate Hotel Autolodge Paihia is highly praised for its prime location in the heart of Paihia, offering guests convenient access to the town center, beach, wharf and ferry terminal to Russell. The waterfront setting provides stunning views of the sea and harbor, contributing to a tranquil yet accessible environment. The hotel's amenities, such as the pool area and ample parking, also receive positive mentions.
Breakfast at the hotel is a highlight for many guests, who appreciate its delicious taste, great value and variety of options catering to diverse dietary preferences. The buffet breakfast is noted for its extensive selection and well-organized offerings. Despite a few guests finding the breakfast ending at 9 am too early and suggesting a need for more variety, the overall sentiment is highly positive.
Dinner experiences at the hotel's restaurant are mixed with most guests praising specific dishes like scotch fillet and prawn cocktails. The restaurant staff are commended for their politeness and professionalism, though some guests found the dinner options limited and expensive with occasional issues regarding the quality of vegetables. The general consensus suggests room for improvement in the dinner menu.
The rooms at Kingsgate Hotel Autolodge Paihia are frequently described as comfortable, clean and spacious. Guests appreciate the modern amenities, stunning views from balconies and well-maintained conditions. The Junior Suites, in particular, stand out for their fantastic views and added comfort. Minor drawbacks include some rooms being smaller and dated, occasional noise issues and a need for additional facilities like microwaves. Overall, the rooms offer great value for money.
Cleanliness is a strong point for the hotel with guests consistently commending the well-kept rooms and thorough daily housekeeping. Public areas, including the pool and galleries, are also maintained to high standards, contributing to the hotel's overall appeal.
The hotel's staff receive widespread praise for their friendliness and professionalism with guests frequently highlighting their welcoming and helpful nature. Front desk and housekeeping staff are particularly noted for their pleasant demeanor and efficiency, significantly enhancing the overall experience for many visitors.
Free WiFi is available but appears to be a weak point with numerous guests reporting slow and erratic connections. The service often fell short, necessitating improvements for a more reliable and fast connection.
The gym receives positive feedback for being a clean and accessible facility with sufficient equipment to meet various workout needs. Despite being small and slightly dated, guests find it functional and a valued amenity.
The pool facilities, featuring both indoor and outdoor pools, are highly appreciated, especially by families. The pools are described as clean and well-maintained, though some guests find the outdoor pool too cold in winter. Overall, the pools contribute significantly to the hotel's appeal.
The hotel's location provides excellent access to the beach with guests enjoying beautiful sea views and the convenience of being just minutes away from the shore. The beach's cleanliness and functionality add to the overall positive experience.
Parking at the hotel is generally easy and convenient, though some guests faced challenges during peak times. The underground and secure parking areas are particularly praised for their safety and convenience.
For families, Kingsgate Hotel Autolodge Paihia is an ideal destination. The family rooms offer ample space and comfort and children enjoy the pool facilities. Parents appreciate the family-friendly amenities, including cots and a well-received buffet breakfast, making it a recommended choice for family groups visiting the region.
Immerse yourself in the Bay of Islands, whether you are looking to swim with the dolphins, dive the wrecks in the sites or simply walk on the shoreline, you will be enamored by the picture-perfect panoramas and pampered by luxurious accommodations.
Edgewater Palms Apartments enjoys an enviable beachfront location, offering spectacular views of Paihia Bay and easy access to local attractions, shops and dining options. Guests consistently praise the spacious, modern and clean accommodations that exceed expectations. The apartments are well-equipped with high-quality fittings, particularly appreciated for their full kitchens and comfortable beds, contributing to a restful and convenient stay.
The welcoming and attentive staff, frequently acknowledging the exceptional service at reception, enhance the overall experience. Guests feel at home, thanks to the warm hospitality and efficient service. The outdoor pool is a delightful addition, despite some guests wishing for it to be heated, especially during colder months.
The prime location not only ensures beautiful ocean vistas but also provides immediate access to beach activities and local entertainment. Secure parking, though occasionally challenging to navigate, adds convenience for those traveling by car. Overall, Edgewater Palms Apartments offers a pristine, comfortable and well-situated retreat that is highly recommended for a relaxing and enjoyable stay.