The White Rock Hotel

Hastings 50.85369000, 0.57313400 , Seafront, 1-10 White Rock (Show on Map)
8.0
Very Good


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Summary of reviewsThe White Rock Hotel has garnered a favorable reputation among guests, primarily due to its outstanding location, exceptional service and inviting atmosphere. Situated right on the seafront opposite the pier and near key amenities such as shops, restaurants and the White Rock Theatre, the hotel offers breathtaking sea views from many rooms and its terrace, making it an ideal base for exploring Hastings and St Leonards.

Guests consistently praise the breakfast experience, which is highlighted for its value, delicious quality and variety, including vegan and vegetarian options. Breakfast is cooked to order and the generous portions and 20% discount for hotel guests enhance its appeal. Despite some isolated issues with wait times and occasionally overcooked items, the majority find the breakfast delightful.

When it comes to dinner, the hotel's restaurant receives positive feedback for its tasty and satisfying meals, friendly service and pleasant ambiance. Though some guests mention a limited menu and rare instances of slow service, the overall dining experience is commendable.

The rooms at The White Rock Hotel are frequently noted for their cleanliness, comfort and size. Guests appreciate the spotless accommodations, comfortable beds and modern facilities. While some renovations and updates to the decor could further enhance the guest experience, the rooms are generally described as bright and airy with wonderful sea views.

Cleanliness is a strong point for the hotel with many reviews highlighting the immaculate condition of both rooms and common areas. However, some areas such as carpets and communal spaces could benefit from updates.

The hotel's staff is a standout feature, earning high praise for their friendliness, professionalism and helpfulness. Specific team members are recognized for their exceptional service and the overall welcoming atmosphere significantly enhances guests' stays.

WiFi connectivity is generally reliable, though some guests experience weak signals in certain areas. The nightlife around the hotel offers vibrant entertainment options, contributing to a lively stay, albeit with potential noise disturbances.

The beds are mostly comfortable and receive positive remarks for their various sizes, although a few guests report issues with creaky frames or uneven mattresses.

Business travelers find the hotel accommodating with facilities such as work desks and included WiFi, despite limited parking options.

Finally, the dog-friendly environment at The White Rock Hotel is highly appreciated. Guests laud the spacious rooms, accommodating staff and inclusive policies that allow pets in various areas, enhancing the stay for pet owners.

Overall, The White Rock Hotel is recognized for its stunning location, friendly service, clean and comfortable rooms and enjoyable dining experiences, making it a preferred choice for both leisure and business travelers, as well as those traveling with pets.
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Family Friendly Hotel
Located in Bexhill On Sea, The White Rock Hotel offers family-friendly accommodations with sea views. Its proximity to the beach and local amenities ensures a convenient and enjoyable stay for families.

Dog Friendly Hotel
The White Rock Hotel in Bexhill On Sea is dog-friendly and located on the seafront. The hotel's location allows for easy access to beach walks.

Hotel near Nightlife Spots
Located on the Seafront in Hastings, this hotel is steps away from numerous bars and venues. Its central location provides easy access to the town's vibrant nightlife, making it an ideal base for exploring the area's entertainment options.

Business Hotel
The hotel provides meeting and event spaces with catering options. The Seafront Meeting Room can accommodate up to 100 people for receptions or 50 in theatre style. It also has smaller rooms available such as the Notley Room and a Board Room.

Room Types
Standard Room with Rear View A standard sized room with a king-size bed at rear of hotel. It is en-suite with bath or shower

Twin Room with Rear view A spacious twin with two double beds at rear of hotel. It is en-suite with bath or shower.

Premier King Room Our best rooms located on first floor with Juliette balcony overlooking the seafront. King-size bed and en-suite with bath or shower.

Twin Room with Sea View A twin with two double beds located at front of hotel. It is en-suite with bath or shower.

Standard King Room with Sea View A standard size room with king-size bed at front of hotel. It is en-suite with bath or shower.

Superior Sea View King Room Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has a seating area, flat-screen TV, sea views, as well as chocolate for guests. The unit has 1 bed.

Superior Rear View King Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features a seating area, flat-screen TV, a quiet street view, as well as chocolate for guests. The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
The White Rock Hotel boasts an outstanding location that consistently receives high praise from its guests. Nestled right on the seafront, the hotel is conveniently situated opposite the pier and close to the White Rock Theatre. Guests appreciate the proximity to local amenities, including shops, restaurants, bars and the old town of Hastings, all within a short walking distance.

The hotel’s position offers breathtaking sea views, which can be enjoyed from many of the rooms and the hotel’s terrace. Visitors often highlight the convenience for both leisure and practical purposes, noting easy access to parking and public transportation, including nearby train stations. The central location makes it an ideal base for exploring both Hastings and St Leonards with a comfortable walking distance to the main attractions.

The combination of a stunning seaside setting, friendly staff and convenient access to local entertainment and amenities makes The White Rock Hotel a favorable choice for travelers looking for picturesque views and a vibrant local scene.

Breakfast
'The White Rock Hotel' offers a breakfast experience that has garnered considerable praise from its guests. Many reviews highlight the excellent value and delicious quality of the breakfast with some considering it the best hotel breakfast they have ever had. The breakfast menu receives commendations for its variety, accommodating preferences with vegan and veggie options and ensuring freshly cooked meals that often include perfectly cooked eggs and hearty choices like a full English breakfast.

Guests frequently note that the breakfast is cooked to order, which enhances its appeal. The 20% discount for hotel guests is seen as a welcome bonus, making the meals even more reasonably priced. The portions are generous with big breakfasts setting guests up well for their day. The inclusion of a lovely breakfast room with a sea view adds to the overall pleasant dining experience.

However, there are some mentions of inconsistencies. While many breakfasts are described as delicious and filling, a few guests experienced issues such as cold meals, overcooked items or long wait times due to understaffing. Nonetheless, the majority sentiment remains positive, emphasizing the quality, taste and value of the breakfast at The White Rock Hotel.

Dinner
When it comes to dining at 'The White Rock Hotel,' the overall sentiment skews positively. Many guests highlight the excellent and tasty food served at the hotel's restaurant, often describing it as good value for money. The restaurant offers a comprehensive and well-priced menu with meals that are both delicious and satisfying in portion size. Breakfast receives particular praise for its great value and generous servings.

Service during dinner is frequently noted as friendly and professional, adding to a pleasant dining experience. The restaurant's ambiance, combined with loving and attentive staff, enhances the overall experience.

However, there are some critical remarks regarding the dinner options. Some guests found the dinner menu a bit limited or overly basic and a few mentioned specific dishes lacking in flavor, especially the cooked vegetables. Kids' menu options could also see some improvement. Additionally, there were rare instances where the service was slow or the food had to be returned, though these seemed to be exceptions rather than the rule.

In summary, meals at 'The White Rock Hotel' generally meet and often exceed expectations with their excellent taste and value, despite a few areas that could benefit from slight enhancements.

Rooms
Travelers visiting The White Rock Hotel often highlight the charming sea view rooms and their convenience. Guests consistently appreciate the cleanliness and comfort of the accommodations, noting that the rooms are spotless and well-maintained. Many find the rooms to be spacious with good-sized, comfortable beds and modern facilities.

Despite some feedback regarding outdated decor and minor maintenance issues, such as cracked bathroom tiles and less-than-perfect windows, the comfort and cleanliness of the rooms stand out. Several guests mention that the rooms could benefit from refurbishments and additional amenities like mini fridges.

The bathrooms generally receive positive reviews, being described as spacious, very clean and featuring good water pressure. However, a few critiques include small sizes for some bathrooms and occasional issues with rust spots on fixtures.

While some rooms are considered small or basic, they are described as bright, airy and providing everything needed for a comfortable stay. The hospitality touches, such as tea, coffee and biscuits, add to the positive experience. Guests also appreciate the large windows that let in plenty of natural light and the pleasing views of the sea or nearby theatre.

The hotel's excellent location on the seafront and the friendly staff contribute significantly to the overall positive impression of the hotel. However, some comments suggest that improvements in room heating, decor updates and attention to accessibility could enhance guest satisfaction further.

In summary, The White Rock Hotel offers a delightful stay with clean, comfortable and spacious rooms, particularly those with beautiful sea views, despite a few areas needing minor upgrades and refurbishments.

Beds
The beds at The White Rock Hotel generally receive positive remarks for their comfort and size. Many guests appreciated the comfortable and clean beds with specific mentions of king-sized, queen-sized and super king-sized options providing a very comfortable night's sleep. Some found the beds to be quite firm but still comfortable, while others specifically noted the pleasure of sleeping in a large, comfy bed. However, a few reviews highlighted issues such as creaky frames, uncomfortable or lumpy mattresses and overly bouncy beds. Despite these occasional criticisms, most guests seemed satisfied with their restful experience. Overall, the spacious and clean rooms, paired with the range of bed sizes, contribute to a pleasant stay at the hotel.

Cleanliness
The White Rock Hotel has garnered many positive remarks regarding its cleanliness from guest reviews with numerous mentions of spotless and immaculately clean rooms, as well as clean and comfortable accommodations. Guests frequently highlighted that the room and bathroom were exceptionally clean with bed linens and towels maintained to high standards. The common areas, including the reception, lobby, restaurant, bar, terrace and dining area, were praised for being well-kept and pleasant.

However, there were mixed reviews concerning the carpets and general decor with some guests noting that the carpets were dirty, stained and in need of a good clean. Similarly, certain communal areas appeared a bit tired and dated, despite the overall cleanliness. Despite these minor shortcomings, the hotel managed to maintain its welcoming atmosphere with lovely clean rooms that were well-decorated and warm, ensuring a comfortable stay for its visitors.

Overall, The White Rock Hotel provides a clean and inviting environment for its guests, making it a commendable choice for travelers looking for a hygienic and cozy place to stay.

Staff
The White Rock Hotel boasts an exceptionally friendly and professional staff, who consistently receive high praise from guests. Notable mentions include Gayle and Ella, recognized for their professionalism and helpful nature. Across the board, reviewers highlight the welcoming and accommodating manner of the staff, many describing them as warm, happy and willing to assist with any needs. The reception staff are often singled out for being efficient, responsive and polite with one receptionist even being commended for their ability to speak Spanish, adding to the personal touch.

Meals at the hotel are complemented by attentive and polite service, while the bar staff are described as friendly and engaging. The atmosphere is remarked upon as particularly pleasant, especially in the evenings. The owners themselves contribute to this welcoming environment, being noted as considerate and friendly.

Even those tasked with carrying luggage and providing local knowledge are appreciated for their helpful demeanor. While there are occasional mentions of new or overworked staff, the overall impression is that the team at The White Rock Hotel goes out of their way to ensure a comfortable and enjoyable stay. Their friendliness and attentiveness significantly enhance the guest experience, making a stay at The White Rock Hotel memorable for all the right reasons.

Wi-Fi
The White Rock Hotel offers a mixed experience when it comes to WiFi connectivity. While some guests found the internet reasonably fast and reliable, others experienced weak signals or no connection at all, particularly in certain rooms and on the terrace. Connectivity issues were also noted in the bathrooms. Overall, the WiFi strength can be described as mostly ok, though it is not always consistent. The hotel's location received positive remarks, which is an added advantage for visitors.

Nightlife
The nightlife around The White Rock Hotel offers vibrant entertainment, making it a lively choice for those seeking engaging nighttime activities. Stays are often complemented by enjoyable evening events. However, prospective guests should be aware of potential noise from nearby festivities, particularly in front-facing rooms. While some guests found the hotel bar pricey, nightlife lovers will appreciate the energetic atmosphere despite occasional disturbances.

Business
The White Rock Hotel caters to business travelers with a range of appreciated facilities. Despite some guests mentioning a small parking area at the back or the need for paid parking nearby, the hotel compensates with key amenities tailored for working professionals. Business rooms are available, equipped with a work desk and a surge protector for laptops, ensuring a productive environment. The inclusion of WiFi in the room rate is an added advantage for those needing consistent internet access. While no specific business amenities are highlighted, the presence of these facilities suggests a consideration for guest needs in a business context. The bistro-style restaurant also allows for convenient dining options during the stay.

Dog Friendly
The White Rock Hotel offers an exceptionally dog-friendly environment, which many pet owners find appealing. Guests have praised the hotel for its spacious accommodations, allowing plenty of room for pets. The staff is notably welcoming and accommodating towards dogs. Pets are allowed in various areas of the hotel, including the dining area, creating a comfortable and inclusive atmosphere. Large rooms with separate sleeping areas for pets add to the convenience. The presence of friendly resident dogs adds to the charm. Despite the overall positive experience, some guests have noted issues such as barking and minor inconveniences during breakfast. Nonetheless, the hotel is widely appreciated for its pet-friendly policies and the warm reception given to canine companions.


No, The White Rock Hotel doesn't have any pool.

No, a spa isn't available at The White Rock Hotel.

Yes, The White Rock Hotel welcomes dogs.

No, parking facilities aren't available at The White Rock Hotel.

No, The White Rock Hotel doesn't have a gym.

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